We are still mid missives, moving towards exchange of contract day, but so far, it's all been good. I was selling on behalf of my brother with dementia, but they were very understanding and helpful.
Advertising etc was good - it was not an easy property to sell, but they did it. All communications have been clear and good. I only did 4 stars for value for money as we are yet to see what the final costs will be. Nonetheless, as I live far away, it was important to have someone deal with everything, swiftly, simply and with clarity.... Read more
Seller
20th Nov 2025 (17 weeks ago)
Very disappointed with my selling experience with McEwan Fraser. I paid for the upgraded service and definitely did not feel this was value for money. I think all estate agents aren't very good, but I couldn't with a clean conscious suggest McEwan Fraser to anyone. It would often take at least 24hrs for someone to get back in touch with me (sometimes almost a week) and if I called after 6 then the only option was for them to ask someone to call me back the next day. This is one of the key selling points of their upgraded package and it was a total waste of money.... Read more
Seller
22nd Oct 2025 (21 weeks ago)
They were brilliant when i was purchasing my house... Read more
Buyer
20th Oct 2025 (21 weeks ago)
The agent talked up the value of the flat and no-one offered over the valuation price. I have only had 1 private viewer. The rest have been investors. If I'd known that investors were my best option, I would have taken the first offer, despite being 2k below the asking price. Lots of 'informal offers' that don't materials. Poor so far.... Read more
Seller
24th Sep 2025 (25 weeks ago)
Excellent service would highly recommend... Read more
Seller
19th Sep 2025 (5 mo. ago)
Excellent experience all round. Very nice and great level of communication.... Read more
Seller
12th Apr 2025 (11 mo. ago)
Very efficient everything done in a timely manner very professionally manner.... Read more
Seller
28th Mar 2025 (11 mo. ago)
Great communication from all staff from start to finish... Read more
Seller
23rd Oct 2024 (1 year ago)
Lack of communication and not pro-active as I had to instigate them doing anything. Pricing is terrible everything is an extra add on with vat on everything. Too expensive for lack of contact and or proactivity.... Read more
Seller
14th Mar 2024 (2 years ago)
Always keeping me informed and very professional.... Read more
Seller
28th Nov 2023 (2 years ago)
Very professional, considerate and responsive. Difficult to fault the process from the start.... Read more
Seller
18th Sep 2023 (2 years ago)
On the whole very good. A few hitches but if you keep an eye on the process it will be resolved... Read more
Seller
4th Aug 2023 (2 years ago)
Promt efficient service. Excellent sales material. Proactive!... Read more
Seller
2nd Jun 2023 (2 years ago)
Whole experience was perfect in every way.... Read more
Seller
26th Mar 2023 (2 years ago)
Everyone that we have dealt with throughout the whole organisation who is involved with selling properties leaves a lot to be desired apart from one person. If it’s not answering the phone for at least 10-15 mins on occasion. We had people coming to house saying they had been trying to phone office and getting nowhere. So we tried it and it was shocking. Sending viewers who were in no position to sell so it was a waste of everyone’s time. Saying viewers were ready to offer but in reality they had places to sell. It’s been a nightmare from start to…..not yet finished.... Read more
Seller
12th Mar 2023 (3 years ago)
Would never use again, very poor service... Read more
Seller
22nd Jul 2022 (3 years ago)
Professional and very responsive, will do their best to sell your house for you, excellent photography, very good communication, easy to use. Would definitely recommend!... Read more
Seller
13th Mar 2022 (4 years ago)
Without going in to all the details, I can only say that the level of incompetence I encountered from using MFL in selling my property and purchasing another (neither of which happened ultimately), was quite simply astounding. They managed to make what is already a highly stressful situation 10 times more stressful by being incapable of following though with actions they stated they would, or that I requested, and generally just providing a well bellow adequate service. For a start they provided a brochure that was so riddled with grammatical errors, and just generally did NOT actually SELL my property, that I actually had to rewrite the text myself...and that was just the start of the never-ending issues that cropped up. If MFL invested even half as much time & effort into marketing the properties of their clients as they do their own company, they might be half way to fulfilling their own advertising claims.... Read more
Seller
26th Mar 2021 (4 years ago)