M Nadeem
Andrew and Kelly made buying our first home such a smooth experience! From the start, they were incredibly helpful, patiently guiding us through every step of the process. Their communication was good, and reception answering our questions promptly. We’re really happy with our new home.... Read more
Buyer
18th Nov 2025 (17 weeks ago)
Not overly proactive with contact or suggestions to help, we have not sold so changing agents.
Very lovely staff whenever spoken to, and helpful when you get hold of them but they never seemed to actively contact with feedback from viewings, if someone did not show or suggestions to help sell the property within the time frame they suggested it should sell. We were the ones to suggest lowering the price to sell when we had minimal interest.
Also the phone from one office would divert to the other but you never knew which office you had gotten through to until you had explained your enquiry and were then told it is the other office that you need - could be easily sorted if they answered the phone with the office name included.
Very swift at getting things on to the market and lovely people to talk to otherwise.... Read more
Seller
28th Jun 2025 (8 mo. ago)
Right from the first contact I was impressed with their outlook on selling the property, excellent commination throughout the sale, and sold within days.... Read more
Seller
9th Oct 2024 (1 year ago)
Sam, Suzanne, Jill and Beth are the main people I have been dealing with. Other members of staff have been been very helpful to when I have needed any help.... Read more
Seller
27th Sep 2024 (1 year ago)
S Mphake
The best estate agents in Rochdale for landlords in my experience, first class service and support .... Read more
Landlord
26th Aug 2023 (2 years ago)
M Travis
Friendly and helpful.... Read more
9th Aug 2022 (3 years ago)
T Sandylaner
Buying one of their houses recently and wonder what happened, used to be good? Very poor communication chasing calls, no return of calls. Frustrating experience. Apart from the poor service from staff who don't like communication. Andrew Kelly deserves a medal for helping Rochdale FC abandon its sale to assett stripping conmen.... Read more
Buyer
4th Mar 2022 (4 years ago)
V Mannion
Always helpful and friendly... Read more
20th Oct 2021 (4 years ago)
P Penfold
I can't see how a customer pays best price to sell a property, that viewers are turned away and the potential for a higher bid lost.... Read more
Seller
14th Jun 2021 (4 years ago)
R Grimwood
Great communication, helpful advice and nothing has been too much trouble.... Read more
25th Apr 2021 (4 years ago)
W jaffe
Always a pleasure to deal with :)... Read more
22nd Sep 2020 (5 years ago)
J Sagar
would put a zero but no option. the negotiation skills are non existent! no customer care. no interest in agreeing a sale. rebecca is damn right rude, cocky, arrogant and sounds like she is reading from a script. would never purchase or sell with this company. will be taking up with ombudsman for estate agents.... Read more
20th May 2019 (6 years ago)
J Sagar
would put a zero but no option. the negotiation skills are non existent! no customer care. no interest in agreeing a sale. rebecca is damn right rude, cocky, arrogant and sounds like she is reading from a script. would never purchase or sell with this company. will be taking up with ombudsman for estate agents.... Read more
20th May 2019 (6 years ago)