C Anghel
Don't rent! Don’t rent! Don’t rent a house with this agency! You struggle to get your deposit back! They don’t have any reason to keep my deposit, landlord has accepted 1 month ago that was no problem with the property and they are not giving my deposit back! After 3 years with this agency they didn’t care about us, luckily the landlord was next door to sort out the problems!... Read more
Tenant
30th Aug 2025 (6 mo. ago)
M Nair
Very bad experience with this agency. I have lost 45% of my deposit. The agent tell the lies and manipulate the situation. My advice is not trust them... Read more
Tenant
1st Aug 2025 (7 mo. ago)
A Rose
I had a very bad experience with them,taken the holding deposit and not returned and property also not let to me ,contacted them several times but issue is unsolved... Read more
Tenant
17th Jan 2025 (1 year ago)
Z Maxim
Iasmina is amazing! Thank you for your help!!... Read more
8th Jan 2025 (1 year ago)
F Critic
Simply the leading estate agents in Harrow for service and mortgage products.
Refreshingly good estate agents...... Read more
19th Oct 2024 (1 year ago)
P Shah
Disagree... Read more
12th Sep 2023 (2 years ago)
Natalia
Worst agency to deal with. They send unlicensed workers to "fix" any problems that we had in the house. We had a damp, mould smell in the house. After one year they send the same workers to get rid of the mould smell. They put some chemicals under the house, and they broke by mistake a gas pipe.
The workers said that they put chemicals from mould, but it was for bugs!! So we stayed two weeks in that toxic smell with our windows opened in the middle of the winter. And 4 days with the gas leak because the workers said that the smell was from the chemicals...The same workers "repair" everything: mould, paint, central heating, electricity, doors, cutting the grass..If you ask for a licence, nobody has one. So be very careful, because they can put your life at risk, as it happened with the gas pipe.
Whenever you have a problem with the house, send emails and take photos. Take legal action when is necessary. Don't wait like us for nothing good to happen and to get sick.... Read more
Tenant
27th May 2023 (2 years ago)
G Paslariu
The worst agency we ever delt with as tenants. Everytime we had a problem, like the boiler failing or leaking roof, it would take may days and countless emails and calls before anything got done. At the moment we have a boiler broken for 4 days and still not resolved! We resorted to heating up water in the cooker just to wash ourselves! Disgusting lack of customer service... Read more
Tenant
28th Mar 2023 (2 years ago)
L UK
Honest, polite, and helpful. Sam... Read more
12th Jul 2022 (3 years ago)
R Prelipcean
Amazing people in this agency
Very friendly
With the house is is any problem they arrange to fix quickly.
Lovely!... Read more
8th Jun 2022 (3 years ago)
P V
An absolute joke of a company and a waste of time. I'd steer clear of these crooks who've decided to collect a full year's worth of agents commission without my knowledge. To make matters worse the tenant they had introduced hadn't paid a penny in rent since moving in - Yet the company sees it fit to charge a full year's worth of agent fees that it refuses to refund - Off to the Property Ombudsman it is - Landlords stay away.... Read more
Landlord
13th Sep 2021 (4 years ago)
I Gavriluta
A professional staff. Andreea a professional employee who does her job with great care... Read more
26th Aug 2021 (4 years ago)
R Patel
Excellent services and very helpful with me... Read more
8th Feb 2021 (5 years ago)
S Khan
They very good
Professional and helpful... Read more
6th Feb 2021 (5 years ago)
H rauf
Good customer service. Made my letting easy and smooth... Read more
Landlord
3rd Dec 2020 (5 years ago)
O Cal
very good service helped me and my family move in smoothly!... Read more
1st Jul 2020 (5 years ago)
T Greig-Gibson
Harry and his team provided a first rate service from start to finish for the sale of my house. Friendly, quick and competent. Recommended without reservation... Read more
Seller
10th Jan 2020 (6 years ago)
B Grey
THANK YOU! Harry and your receptionist for helping me and giving me good advice 4 weeks ago. Everything has worked out really well, my other half is over the moon. God bless you all x... Read more
12th Sep 2019 (6 years ago)
J Goraya
Great service from Blue Ocean. I work unusual hours due to being self employed and get free time at random points in the day. They knew I was really desperate in my search for a rental property and went out of their way to make sure they could fit me in on short notice and also in the evening, way past normal working hours. Negotiated with landlord with ease and got bits of work done to property that I asked for. Hassle free process and kept up to date all the way through.. Me and my young family are very grateful they helped us secure a new home...... Read more
Tenant
9th Sep 2019 (6 years ago)
J DG
Great friendly staff very helpful... Read more
9th Sep 2019 (6 years ago)
S Patel
Excellent service provided by Harry and the team. This level of service is difficult to find elsewhere.... Read more
6th Sep 2019 (6 years ago)
H B
Blue Ocean are a great, local, friendly company. Thanks to Harry and his Team for helping me rent my house and always having someone able to help whenever I needed with a 1st class response and service. Would Recommend.... Read more
Landlord
6th Sep 2019 (6 years ago)
A Bigu
Dirty agency , they don’t look after them tenants and they take the rent money . And end of contract they cut money from my deposit with out any reason.... Read more
Tenant
8th Jun 2019 (6 years ago)
Z Azizi
ago
Disgusting customer service.Do not trust this company.
Disgusting customer service... Read more
10th Nov 2018 (7 years ago)
A Other
Great local estate agent. George was a great help in selling our property and went above and beyond the call of duty in terms of customer service. He was professional, friendly and supportive - kept us informed at all times in terms of the sale. We had a complex series of events involved in our property chain but George managed the challenges effectively and was efficient throughout. Thank you for all your help selling my parent's property.... Read more
Seller
21st Aug 2018 (7 years ago)
D Bleaja
they let you down all the time, completely rubbish agency... Read more
17th Aug 2018 (7 years ago)
K K
Disgusting customer service.Do not trust this company.... Read more
19th May 2018 (7 years ago)
A Gonzales
The worst agency ever! Staff are rude! They take even 2 months to solve a problem! Would not recommend it to nobody, not even my pet! Worst experience ever with them!... Read more
9th Feb 2018 (8 years ago)
J Schwarz

I was let down by this agency. I wanted to view a property, told them that I cannot do viewings during the week, as I am working in the city, and in the evening looking after my kids. Also, on weekends I have certain commitments which I have to attend to.
The first appointment was made on a Saturday afternoon, but then a day later I was notified they cannot make it, and pressed again for during the week. I was able to get some time on a Friday morning, and left them a voice message, but they never came back to me. More than a week no sign from them, but then got a call: Made a new appointment on Saturday.
On that Saturday they gave me a call 10 minutes before the appointment, which I missed as I was driving. I called them back, when I was on time (!) in front the property. They told me that they are already 15 minutes away from the property, because they were not able to reach me 10 minutes ago, so they went to another appointment! Told them I am not interested anymore.
I normally try to support smaller companies over the big ones, but - as they advertise the property too - I have to go to Foxtons. If Blue Ocean Property cannot provide basic customer service, and are not able to commit to agreed appointment, they will have to loose their customers.... Read more
20th Jan 2018 (8 years ago)
A Paternoster

Just to start with I never leave reviews unless positive, but feel very passionately that others should know of our terrible experience with Blue Ocean in the hope it helps others not to have to go through the same ordeal as we had to.
We are so happy to never have to deal with Blue Ocean again. It took us 4 months to get our deposit back - constantly negligent during our tenancy (no hot water for the first month and moved in with a broken washing machine - always had to chase for an answer).
Not only are they incredibly unprofessional, they are liars and negligent. The unprofessional-ism begins in the lack of communication to the deceit to us and our landlord who decided it was best to let them go as an agency.
When confronted with a problem, i.e no hot water, they would send their own 'engineers' who hadn't a clue and fed the landlord false information regarding the price and time of the supposedly 'professional' visit, it wasn't until our landlord got directly involved for the problem to be resolved when a true professional solved the issue. This led to a more direct involvement with us and the landlord at which they discovered that Blue Ocean were not only lying to her about the time of the payment but also many more things including amount of rent paid, us supposedly paying it late (which cant happen with a standing order) to just about everything else.
As for the deposit, we only got this back after getting the deposit scheme and the Property Ombudsmen involved from both our end and our landlord did we receive it back 4 months after and we know we are not the only ones to have had this problem.
We don't know how they're still trading as a business but please, from one tenant to another, avoid this company at all costs.... Read more
Tenant
13th Nov 2016 (9 years ago)
N Desai
I recently purchased my property through Blue Ocean and I am super pleased. George was just fantastic. He kept me informed at all stages and kept following up with solicitors as and when required. He is on top of his game. His knowledge about the local market is impeccable. Highly suggested agents in Harrow. Go to them...you wont be disaapointed.... Read more
Buyer
8th Oct 2016 (9 years ago)
R Soroiu
Excellent and friendly staff,George was in touch with me from the start of Viewing until finishing off the completion,he was very helpful,I will recommend ,I'm very pleased, many thanks George!
Best regards! ... Read more
Buyer
2nd Aug 2016 (9 years ago)
B Property
We were very pleased with George and the sales team at Blue Ocean. George is professional, hands-on, hard-working, responsive and a great guy who helped whenever required.
It was a pleasure working with him. We will definitely recommend Blue Ocean.... Read more
Seller
8th Jun 2016 (9 years ago)
P Hennessey
The attention to detail was magnificent and assistance offered cannot fault the service provided been involved in a few properties we have sold and it is a pity the big national estate agents cannot provide a service like these guys did. Thank you George... Read more
Seller
3rd Jun 2016 (9 years ago)
C A.
We were very pleased with George and the sales team at Blue Ocean. They not only helped us to sell our flat but also did an absolutely wonderful job helping us to find a new home.
George is professional, hands-on, hard-working, responsive and a great guy. It was a pleasure working with him.
Thank you so much, we will definitely recommend Blue Ocean.
Claudia & Daniel A.... Read more
Seller
5th May 2016 (9 years ago)
K Chikhlia
Have been using Blue Ocean for several years to let my property, and have found their service very good.
Harry and the team have always responsive and proactive with issues i or the tenants may have had.
I wouldn't hesitate in recommending them.
... Read more
Landlord
24th Mar 2016 (9 years ago)
H Patel
Excellent and friendly staff. George was touch with me from the start of viewing until finishing off the completion. He was very helpful. Thanks George.
They also recommended mortgage agent, and my mortgage got offered in 4 days. He recommended Solicitor and Solicitor are the best. Completed everything in 4.5 working weeks. Overall all good. I definitely recommend Blue Ocean.... Read more
Buyer
26th Jan 2016 (10 years ago)
A Patel
I didn't go to this local agent first. I tried one of the more mainstream ones close by. WHAT A MISTAKE! After this mainstream agent told me they could achieve 15% more than what Blue Ocean suggested, and marketing it at that price, 2 weeks into it they suggested the asking price be lowered by 50k! Not only that, they managed 1 offer in 2 months of marketing at 75k less than asking! They considered that a success!
Went straight to Blue Ocean and got a candid view on the property value. They marketed it very well and even achieved a higher amount than what I originally thought possible. Staff are friendly and honest which is what you want in an agent. I should have gone to them first, but I learned from my error. Don't make the same mistake! No matter what other national estate agents tell you, the local ones know the market better and don't bamboozle you with inflated targets.... Read more
Seller
25th Nov 2015 (10 years ago)