A jordy
Amazing team of friendly and professional staff at Haarer and Motts. Nothing is too much trouble. Highly recommended!... Read more
1st Jan 2026 (11 weeks ago)
M Sail
Lisa and team wereso helpful and made the while awkward experience of finding a property to rent, much easier that I have ever found before. A massive 5 stars... Read more
Tenant
20th Oct 2025 (21 weeks ago)
R Harroson
We had an issue with with a locked door to energy meter cupboard ..as a tenant I informed the rental agency and it's been sorted very quickly and efficiently...thankyou steph panic over !! ????... Read more
Tenant
3rd Jun 2025 (9 mo. ago)
W official
Absolutely fantastic agency! Lisa's brilliant if there's a problem I ring her and it's sorted within a couple of hours. Very friendly serviced and feel valued as a tenant. Highly recommend to anyone, especially to someone like me that's having their first place everything was so easy and friendly!!!!!!... Read more
Tenant
25th Oct 2024 (1 year ago)
H Frain
Though they have lower rates than most other estate agents it shows in their work. They failed every year to do inspections on my property, and they failed to keep up with all required Certifications such as a gas safety certificate.
They can't keep an ounce of organisation within their office and they have had such a high turn over of staff in the last few years that I don't think anyone working there now knows a thing from before they all started last week.
These guys are honestly lucky they leave their tenants alone for the most part because if they didn’t they'd be facing some serious backlash for all the problems they create and refuse to solve.... Read more
Landlord
23rd Oct 2024 (1 year ago)
Was dreading moving as it’s stressful but Haarer &Motts made it a simple... Read more
Tenant
30th Sep 2024 (1 year ago)
L Lloyd
The ladies at Haarer & Motts are great. I have been a tenant for 9 years and they have always sorted things out, helped me with any problems and always got any jobs completed. They use/work with local contractors and they are great as well. No job is too small. They all have looked after me really well as a tenant. Thank you so much.... Read more
Tenant
8th May 2024 (1 year ago)
The ladies at Haarer & Motts are great. I have been a tenant for 9 years and they have always sorted things out, helped me with any problems and always got any jobs completed. They use/work with local contractors and they are great as well. No job is too small. They all have looked after me really well as a tenant. Thank you so much.... Read more
Tenant
8th May 2024 (1 year ago)
S LN
I've been dealing with Lisa and her team for over 15 year's, their industry experience and knowledge is second to none, especially when it comes to the more unique complex property matters. Over the years they have sold and sourced properties from Cornwall to Wiltshire for us always achieving a significantly better outcome than anticipated. Thank you for all your hard work and amazing results over the past 15 years long may that continue ????... Read more
Seller
8th May 2024 (1 year ago)
J Batt
We recently bought a property in Torquay as part of our relocation. From the very first viewing with Lisa nothing was too much trouble. Communication throughout was absolutely perfect. During the whole house buying process we unfortunately had a very long chain which of course can sometimes cause problems. Lisa went above and beyond to make sure everything happened within the chain when it should whilst all other professionals in the process sat back and I'm sure without Lisa's tenacity we would still be waiting now! Highly recommend Lisa at Haarer And Motts for all your house buying and selling requirement.... Read more
Buyer
29th Apr 2024 (1 year ago)
Shannon
Very bad letting agency
We called up asking for a house viewing at a house in kingskerswell and they said they would call us when they were going to do viewing and said they would get back to us. A few weeks went by with no call or anything so I looked on Zoopla and it said let agreed.
They could of at least let us know :/... Read more
Tenant
21st Apr 2024 (1 year ago)
H Babu
Its one the good real estate agent in Torquay... Read more
27th Feb 2024 (2 years ago)
When Sarah was working here her experience of the industry was first class and extremely knowledgeable. I would highly recommend her. Now she has left the business their standards have totally slipped and wouldn’t go anywhere near this business.... Read more
Buyer
18th Feb 2024 (2 years ago)
R Kennedy
I have been letting property through Haarer & Motts for many years and have always found them to be friendly, approachable and realistic. Lisa & Steph are fantastic with a common sense approach to tenants and a can do attitude.... Read more
Landlord
2nd Feb 2024 (2 years ago)
I have been renting through haarer and motts for the last 2 & half years they have been nothing but helpful and professional the whole time. Always on the end of the phone when needed, sorting any problems out straight away with no delay ( not that there has been many ????)
Rent has been affordable.
Staff are friendly.
The team are easy to contact and approachable.
The staff have always been happy to help and very bubbly.
All I can say is don’t change, you are all wonderful ???? - it’s not often you see this anymore definitely not in the difficult times we live in.
I would highly recommend using Haarer & Motts??????????... Read more
Tenant
6th Sep 2023 (2 years ago)
J GILLETT
The purchase of this property was far from easy through no fault of Lisa but at all stages she was understanding helpful and recognised our situation by supporting and maintaining dialogue between all parties right up to the point of completion.
She started as the vendors agent and has now become a friend I would recomend her and the company for their diligence and professionalism... Read more
Buyer
15th Aug 2023 (2 years ago)
D Fitzgerald
Rude and unhelpful letting department... Read more
Landlord
10th Aug 2023 (2 years ago)
M Warner
Great Service throughout the whole process. Lovely people :-) Highly recommend!... Read more
23rd Jun 2023 (2 years ago)
Lisa and her team are amazing, what a refreshing agent, all knowledgeable and friendly staff.... Read more
Landlord
23rd Jun 2023 (2 years ago)
A Dixon
Lisa and her team are amazing, nothing is too much trouble and they go above and beyond their duty.... Read more
23rd Jun 2023 (2 years ago)
S Nicholson
Started well with promising as per contract to look after our property. We were appalled finding our property so badly neglected by the tenant's that is took 4.5 days for a professional company to deep clean, this was apart from the damage caused. Stay clear, agents in denial they did anything wrong.
You failed to carry out your inspections properly. Our house was left in a disgusting state. You are in denial. We should have been compensated, had some of our fees paid to you returned, we paid you to do a job and you did not it.... Read more
Landlord
30th Mar 2023 (2 years ago)
P Elphick
We were extremely impressed with Lisa at Haarer and Motts. She went above and beyond for us to progress our sale and we would highly recommend Haarer and Motts.... Read more
Seller
16th Feb 2023 (3 years ago)
A Fisher
Haarer and Mott have looked after our rental properties since 2012. We are well satisfied with their service.... Read more
Landlord
13th Feb 2023 (3 years ago)
R Allard
Great Agent. Good communication. Vet tenants well & always keep me informed... Read more
Landlord
12th Feb 2023 (3 years ago)
J jeffery
Lisa and her team are thorough and dedicated and care about their landlords and tenants equally. highly recommend them .... Read more
12th Feb 2023 (3 years ago)
P hewitt
We have used the services of H&M for the last 6 years and can honestly say they have been professional, helpfull and the paperwork spot on!.
We are retiring as Landlords and would like to thank Lisa and her team for the help over the years, Well done.... Read more
Landlord
9th Sep 2022 (3 years ago)
S Drury
Good estate agents , we work with a few agents across Somerset and Devon and can definitely recommend the team here.
On point, care about what they are doing and do what they say.
Well done!... Read more
27th Jul 2022 (3 years ago)
J Chudleigh
Extremely helpful and professional staff team, who are very much focused on the human element of buying, selling and letting. I have not had the best experience of late with agents, but Haarer & Motts have turned that around.... Read more
31st May 2022 (3 years ago)
G Piasecki
Perfect... Read more
24th Jan 2022 (4 years ago)
D Hollingshead
3 e-mails sent.no reply.Phoned several times no answer.... Read more
7th Jun 2021 (4 years ago)
S Debreceni
Very poor support from the agency..one person from there make the decisions..I get an eviction with no prior e mail or notice to tell me abouted ..just send me the paper looks .very dodge .Lanlord gaven more understands but agency denied to help me ..The others ladies agency worker are very pleasant .... Read more
Tenant
1st Dec 2020 (5 years ago)
P Bellamy
The best... Read more
23rd Oct 2020 (5 years ago)
P Nicolson
Generally very helpful.... Read more
25th Aug 2020 (5 years ago)
G Pleass
I can only speak from experience. For a small office , they are very proffesional, Amszing nice friendle team.
Will tell you as it is honest and totally reliably.
Would be happy to deal with them again... Read more
4th Oct 2019 (6 years ago)
J Sullivan
I had some money left to me and wanted an investment for my pension fund. I contacted Haarer & Motts via a recommendation, they found me a great buy to let property, good solid advice and they manage it for me. Rent every month and no worries. I'd do it all again if I could.... Read more
Landlord
21st Jan 2019 (7 years ago)
T Grops
Would have been nice to hear back when requesting information about a property for sale. Not sure if people selling would want to know that you ignore potential buyers.... Read more
2nd Dec 2018 (7 years ago)
J Brown
From the moment I entered the Estate Agents they made me feel at ease, they went so far out of there way to help me I wouldn't of been able to get the property i am in if it wasn't for the staff, since then i have contacted them a couple of times for different reasons and they have helped so much with what every i have needed. I personally want to thank you all for being so friendly and helpful.... Read more
Tenant
12th Sep 2018 (7 years ago)
S McIntyre
I own a flat in a block managed by Haarer & Motts, they took over the management six months ago and I wish they had been the block agents years ago! Lower service charge, a more transparent management and no reduction in services or facilities. I wish they managed property in Bristol!... Read more
4th Sep 2018 (7 years ago)
D Albrighton
Most letting agent have a reputation. H&M take it to another level. One word summary, bargepole... Read more
16th Jul 2018 (7 years ago)
M Fenwick
I have used Haarer & Motts for over ten years now, building my rental portfolio up and I have found them great, properties let quickly, rents are prompt, regular inspection reports and even when I don't buy through them, I always ask Alan to take a look before I commit myself - here's to another ten years I hope... Read more
Landlord
19th Jun 2018 (7 years ago)
T Dinosaur
Absolutely fantastic. This company has been looking after my let for me for many years. Extremely professional and customer service is first class. You will not be disappointed.... Read more
Landlord
28th Mar 2018 (7 years ago)
G&J
As a buyer and subsequent landlord, I have been continually impressed with the professional level of service from Mr Harding and his crew. From the great communication throughout my purchase of the property to the agency then finding a great tenant. I have now been with them for about a year and I know that my property is in good hands. Thank you!... Read more
Landlord
5th Mar 2018 (8 years ago)
H Berry
As a landlord I am appalled at their lack of professionalism, communication and sheer lack of care. Inspections of my property were not carried out. I would advise other landlords to avoid this company.... Read more
Landlord
21st Feb 2018 (8 years ago)
S Grant
Haarer & Motts customer service is absolutely disgusting. I made a basic enquiry about a house they are marketing today and was dealt with in an extreamly off hand and rude way. Having looked at their website and branding I wasn't expecting a particularly high level of communicative ability but they really exceeded my expectations.
Do yourself a favour, if you are thinking about selling a house, instruct another agent. These guys will drive away potential buyers like me and COST YOU THOUSANDS!... Read more
29th Nov 2017 (8 years ago)
R Avis
I rent a property from this letting agents I was a bit worried about going through agents but this company are a pleasure and all the stuff are so nice and helpful :)... Read more
Tenant
18th Apr 2017 (8 years ago)
P Z
Staff not very efficient. Too many annoyances and lack of care over the years. This is honest and unbiased review after many years of dealing with them. This company is average at best in every way.... Read more
7th Feb 2017 (9 years ago)
A Emily
professional, extremely knowledgeable and always enjoyable staff.... Read more
7th Feb 2015 (11 years ago)