J Leonoviene

Extremely unprofessional experience with agent Alan Shields.
We had a viewing booked for the 8th, but the agent, Alan Shields, moved it to the 13th because he was on holiday. We accepted this without any issue. On the 13th he informed us that he was travelling to Aberdeen and would contact us later that day to arrange a new viewing time.
He never contacted us — we waited the entire day. Later we found out that the flat was already marked as under offer. At no point did he inform us that the property status had changed, even though he knew we were waiting for the rescheduled viewing.
On the 14th, around lunchtime, I sent him a message asking for an update. He replied that he would call me “soon”, but he never called at all.
We later learned that an offer was made on the 14th. This means we never even had the chance to view the property because the agent failed to keep his commitments and completely failed to communicate. He doesn’t even know how much we would have offered — because he never gave us the opportunity to view the flat or express our interest properly.
I can’t believe how some adults behave like children—ignoring responsibilities, making excuses, and causing unnecessary problems. It’s frustrating to see such immaturity and lack of professionalism from someone who should know better.
We rearranged our schedules twice and were genuinely interested in the property, but we were never given the opportunity to make an offer. This behaviour is unacceptable and reflects extremely poorly on the agency.
I would not recommend them based on this experience.... Read more
15th Nov 2025 (18 weeks ago)
Housespotters we're friendly,knew the market very well and couldn't have helped enough... Read more
Seller
4th Jun 2025 (9 mo. ago)
G Burns
Drove 2 and a half hours to view a house and they didn't bother to inform me they had agreed a sale.... Read more
7th Mar 2025 (1 year ago)
L Devlin
Kenny sold our house recently and I can’t thank him enough for the service he provided.
He went above and beyond to ensure the sale of our house went as smoothly as possible and alleviate any stress.
I don’t think it would’ve been as smooth a process without Kenny and I’m so thankful that we chose him to sell it for us. Highly recommend!... Read more
Seller
12th Sep 2024 (1 year ago)
T Allan
Amanda and Craig have been absolutely amazing at helping me sell my house, treated me as a person and not as a client. Couldn't have asked for a better estate agents to help me with this, thank you both... Read more
Seller
6th Aug 2024 (1 year ago)
A Neeson
Amanda goes all out to sell your home went above and beyond for us. Definitely recommend ????... Read more
Seller
6th Aug 2024 (1 year ago)
A karir
Amanda sold our house of it’s all been good very professional from start to finish couldn’t have done it without her... Read more
Seller
6th Aug 2024 (1 year ago)
V Grobarova

Amanda was selling for us for second time. We simply couldn’t find better estate agent to sell our house. Amanda’s expertise in market and professional approach resulted in quick sell in 7 days to cash buyer and above the home report price. We felt confident and well informed every step of the way. Amanda took the viewings over the weekend when the most of the buyers are available but unfortunately other estate agents are simply off. She recommended to us holistic and independent finance advisor and also awesome solicitors who are real professionals and also available for advice after normal office hours. There was one day when we couldn’t find a dog walker to take our dog for walk during the viewing but Amanda’s husband Craig took care of our dog during the viewing. We highly appreciate her dedication to both expertise and genuine human connection. I highly recommend Amanda to anyone who is seeking a dedicated and effective real estate partner! Thank you again Amanda... Read more
Seller
3rd Aug 2024 (1 year ago)
T Barnes
I found the whole sales experience to be easy thanks to Kenny & Housespotters. Kenny has a detailed knowledge of the market and was able to guide and assist me as necessary. Kenny was always on hand for a query via WhatsApp and this was convenient, helpful and reassuring. I wholeheartedly recommend Kenny & Housespotters to anyone considering selling their property.... Read more
Seller
24th Jul 2024 (1 year ago)
G anderson
Was totally taken back how easy it was to sell my flat, was told it is one of the most stressful things to do, but after contacting Kenny from Housespotters, I had nothing to do Kenny took over putting me at ease and sold my flat with in two weeks, well over asking price. Kenny kept me updated on everything always cheerful and was there if I needed to ask any questions, would definitely recommend Housespotter especially Kenny, well worth the money. Thanks for everything you done for me.... Read more
Seller
24th Jun 2024 (1 year ago)
Was told one of the most stressful things is sell property, After contacting Kenny from Housespotters, he expertly took control, arranging everything, and leaving me stress free, two weeks later flat sold, well over asking the price, Kenny kept in contact all the way through the sale and was there if I needed any questions asked, would highly recommened Housespotters, especially Kenny, definitely value for money.... Read more
Seller
24th Jun 2024 (1 year ago)
L Newland
Very happy with the service provided when selling my house. A very friendly team who treat you with as much care and attention as you could want. My property sold very quickly and I was happy with the result. Highly recommended.... Read more
Seller
15th Apr 2024 (1 year ago)
A Carbray
I have used Amanda & Craig previously and the high quality of service provided to me then - it was absolutely a “no brainer” to use them again. They will provide a very professional bespoke offering and service to suit individual requirements and expectations and deliver results. Throughout the service they will communicate regularly with constant updates and provide a huge element of client confidence. The costs are extremely attractive for the high level of commitment from the team. My house was marketed on a Thursday with a viewing on the Friday morning and received a formal offer the next Monday. Please do not hesitate to contact them to experience the quality service you would expect from a professional organisation.... Read more
Seller
26th Mar 2024 (1 year ago)
Amanda and Craig were very proactive in the marketing and selling of our property. I would have no hesitation in referring them or using them again.... Read more
Seller
19th Feb 2024 (2 years ago)
S mcaleer
Amanda has sold 3 of my properties. I wouldn’t go anywhere else. She goes above and beyond. Could not be happier with the service. Amanda took care of everything. Thankyou so very much for everything, all the little extra bits and support. Thanks to the rest of the team You’ve all done an excellent job ????... Read more
Seller
12th Jan 2024 (2 years ago)
P Cheung
Very friendly people and helpful... Read more
12th Jan 2024 (2 years ago)
C Brown
Great service Amanda and Craig have been brilliant throughout the sale highly recommend... Read more
Seller
11th Jan 2024 (2 years ago)
I B
I've booked a viewing and received a confirmation of this not long afterwards.
We drove 30 miles to view this property, arriving 4 minutes before the appointment (2nd January 11.00 am). Knocked on the door, heard a dog barking inside. No one let us in, no agent has showed up, so I called the office a few minutes later to ask what's happening.
After 25 minutes waiting in front of the property, we decided to leave. It was a total waste of time.
Would've appreciated a phone call, at least, if the appointment was cancelled or something.
Also, we have not received the home report, thinking that this agency works in a different way and may send it after the viewing.
Anyway, it was a bad experience from a buyer's perspective.... Read more
2nd Jan 2024 (2 years ago)
A O'Brien
Absolutely by miles the best and most professional Estate Agent I have ever used. Amanda approach to selling our property was fantastic sold our house in one day could not ask for anymore. She done everything you want the best, Housespotters Estate Agent are the best your are in very safe hands.... Read more
Seller
19th Dec 2023 (2 years ago)
L Doak
I fully recommend Housespotters Estate Agents. Amanda and Craig are both very experienced and professional - but also down-to-Earth, helping us through the stressful environment of real estate without ‘sales waffle’ or being patronising. We employed Housespotters after being listed online with another agency… Amanda had our house sold within 48hrs of it being online at a higher price than we’d previously been told to expect!... Read more
Seller
22nd Nov 2023 (2 years ago)
D Nekkal
What can I say about Amanda and her team at Housespotters? One word to describe the entire experience, "AMAZING". From our first contact to the sale of our property, which incidentally took only a couple of weeks, Amanda and her team made everything so easy and pleasant, always available at the other end of a phone call, and if not call back swiftly. I must admit that what attracted us first to Housespotters was the fees, which are very competitive and affordable, and well worth it! We do not hesitate for one second to recommend Housespotters very very highly. One thing is certain, I SHALL definitely use Amanda's services at Housespotters in the future. Please keep up the good work Amanda and thank you wholeheartedly for the unique service you provided.... Read more
Seller
21st Nov 2023 (2 years ago)
E Coupe
Excellent service from Amanda who gave good advice and supported us through the whole process of selling our home. Highly recommend this service to anyone selling their property... Read more
Seller
31st Oct 2023 (2 years ago)
C Jackson
I cannot rate House spotters highly enough. Amanda and her team have been amazing , helping us along the way to getting our house on the market, sold and buying our next house. She has gone above and beyond what I expected. Very realistic, trustworthy, professional and approachable. Her no messing , up front approach is exactly what I was looking for. I didn’t need a sales pitch, I needed someone that knows the business and is proactive in their approach to the housing market. That’s exactly what I got in Amanda. Thank you . Caroline x... Read more
Seller
28th Sep 2023 (2 years ago)
S dickson
Amanda has been brilliant throughout the process of selling our house keeps us up to date with everything as it happens also helped put us in touch with our mortgage advisor Denis who was also great. Amanda has been fantastic couldn't have asked for more honestly thanks once again for everything you done for us to make this as simple an experience as possible despite sometimes challenging obstacles.... Read more
Seller
7th Sep 2023 (2 years ago)
G cox
Great company helped me through every I needed to know and did everything for me and had my house sold within six days I would highly recommend this company especially Amanda who is great... Read more
Seller
28th Aug 2023 (2 years ago)
A Pena
I had a great experience with House Spotters thanks to Amanda's expertise! She was an absolute professional throughout the entire process of selling my property. Amanda ensured a quick sale with her deep knowledge of the market. I highly recommend House Spotters to anyone looking for a reliable real estate agent. Thanks again!... Read more
Seller
12th Jun 2023 (2 years ago)
M Donnelly
Amanda was very professional and could not do any more to help. She really went above and beyond. First class service from start to finish. Highly recommend... Read more
31st May 2023 (2 years ago)