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© GetAgent Limited 2026
  1. Home
  2. Humberts - Norwich
Humberts - Norwich Logo

Humberts

Closes at 5:30pm
13 Upper King Street, Norwich, NR3 1RB
We are a national firm of estate agents and Chartered Surveyors (established in 1842) specializing in contemporary and older style residential properties, that will appeal to the national markets. Our team have experience in properties with income generating opportunities,equestrian, leisure, holiday cottages and complexes. Humberts also offer Valuation services for tax, probate, divorce and bank security, in addition to Homebuyer (Level 2) and Building Surveys (Level 3).

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 12:30pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea
  • rics

Branch overview

Humberts - Norwich is an estate agent branch serving Central Norwich. The branch is based in Central Norwich. It is part of the Humberts group of branches.

Address
13 Upper King Street, Norwich, NR3 1RB
Phone
+44 1603 661199
Website
http://www.humberts.com/estate-agents/norwich/

Humberts - Norwich Reviews (10)

This branch has 10 reviews on GetAgent, with an average score of 4.2 out of 5.

Reviews for this branch highlight helpful, practical sales advice and clear guidance on asking price, paired with professional, friendly service. Reviewers emphasise strong communication and being kept informed throughout the sale process. Commenters report the team made the process straightforward and achieved a rapid sale. Overall the branch is described as efficient and supportive for sellers.

Highlights from recent reviews: Clear pricing advice · Rapid sale turnaround · Proactive communication.

Have you used this agent?
  1. 80% 5/5 Stars
    80%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 20% 1/5 Stars
    20%
All (10)
Seller (4)
Buyer (1)
Landlord (0)
Tenant (1)
General (4)

M Garro

1/5 Stars
Terrible experience with Humberts Norwich. We applied for a property advertised as available from 1 August, paid the tenancy deposit and organised our move around August dates discussed with the agency. The dates kept changing and, only around two weeks before we had to leave our existing home, we were told the property would not actually be available until end of October. We had to find another long-term home at very short notice. Communication throughout was uncertain and the whole situation was handled very poorly. We also made a formal complaint but we never recieved their formal response.... Read more
Tenant
4th Oct 2026 (23 days ago)

J Michael

5/5 Stars
Very helpful advice and engagement from the Humberts residential Team. Oliver and his colleagues really worked with us to compete the sale.... Read more
Seller
3rd Oct 2026 (24 days ago)

S Evans

5/5 Stars
Oliver from Humberts was absolutely amazing and made the entire process of the sale of our house very easy. Our house was sold within a week which was amazing. We highly recommend Humberts if you are selling your house.... Read more
Seller
24th Sep 2026 (5 weeks ago)

T Dutton

5/5 Stars
Very helpful throughout the process - from advising on the advertised sale price right up to the sale itself. Professional and friendly - and very good at keeping me informed... Read more
Seller
24th Sep 2026 (5 weeks ago)

C Stirling

5/5 Stars
The Humberts team have been so helpful. Sound advice on selling my house. Easy to speak to and would use them in the future. Highly recommend if you're looking for an agent to sell your home. Thanks Ollie.... Read more
Seller
1st Apr 2026 (6 mo. ago)

T Mayes

5/5 Stars
I have dealt with Ollie Rule many times in the past and his expertise in property matters is First Class. I would highly recommend him to anyone looking to buy or sell in the Norwich area.... Read more
1st Apr 2026 (6 mo. ago)

M Briggs

5/5 Stars
Excellent, balanced appraisal of my property which is a bit of a one off. Executed quickly with the highest standards of professionalism.... Read more
20th Feb 2024 (2 years ago)

B Astbury

5/5 Stars
An excellent experience! Tim and Alex were absolutely brilliant! Alex went over and beyond to assist me with a somewhat complicated survey. The report was provided to me in the timescale agreed. All the staff at the office were kind and happy to help. I’d highly recommend them!... Read more
12th Feb 2024 (2 years ago)

J bulmer

1/5 Stars
Terrible company. Do not use (unless you would like an inadequate rude incompetent service) - detailed reasoning below. Used for a level 2 homebuyers survey - first we were sent the report with a different buyers address on. Then the report was littered with spelling errors, grammar errors, incomplete sentences, they'd incorrectly identified where the fuse board was, they had missed asbestos in the property, told us a toilet wasn't working (completely wrong), incorrectly identified when the property was built (estimating it wrong by over 20 years) when a quick Google search would have told you when it was built, missed out basics covered in the RICS (Royal Institute of Chartered Surveyors) that should even been included in a level 1 home buyers survey, this includes basic stuff like what certain walls or roofs are made of. When we asked to clarify things in the report we were then met with the most pompous individual that despite having a lot of experience I suspect thought he was slightly better than a level 2 homebuyers survey on a little bungalow in Norwich. If they hadn't have taken the odd picture I wouldn't have even believed they'd visited the property. This man was so arrogant and tried to brush off our queries as nonsense - it honestly felt like he treated us like idiots. After giving him the opportunity to rectify the report (which he failed to do) we then complained - despite a detailed complaint with the accompanying RICS guidance that he'd failed to meet throughout the report for the level of report we'd paid for, we also had to chase for months for a response (despite a clear complaints procedure on their website that we followed) - but also they simply essentially ignored every point the in the complaint and the response we got was just that they wouldn't even do anything about it. Not even an apology for the surveyors rude behaviour. Just to make it clear - we used this service over a year ago now and it has taken me this long to me able to write a measured review on here. I hope that illustrated how bad their service was and why you should not use them at all costs. If I could give them zero stars I would.... Read more
Buyer
24th Jan 2024 (2 years ago)

G Stephens

5/5 Stars
Excellent service all round.... Read more
3rd Oct 2020 (6 years ago)
1

Performance evidence

Sale listings observed

15

Residential sale listings whose activity GetAgent observed in and around Central Norwich over the last six months.

Average time to sale

14 weeks

Average time on market for this branch's sale listings over the last six months, which is faster than the Central Norwich average of 16 weeks.

Customer review score

4.2 out of 5

From 10 reviews collected on GetAgent.

Instantly compare agent fees and performance

All figures are calculated by GetAgent from residential sale-listing activity it observes in and around Central Norwich and from Land Registry records — they are not supplied by the agent. Metrics without sufficient data are omitted rather than estimated. Page data last refreshed on 27 October 2026.

Listings by number of bedrooms

Listings by postcode

Number of listings

Activity

All

New

Price change

Removed/Sold

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Why sellers compare this branch on GetAgent

GetAgent tracks the sale-listing activity of estate agent branches across the UK from publicly observable data, independently of the agents themselves. Home sellers in Central Norwich use it to compare Humberts with other local agents on observed activity, time to sale and customer reviews, rather than on advertising.

The figures on this page — sale listings observed, average time to sale and customer review score — are calculated by GetAgent from that observed data and are updated as new activity is recorded.

Frequently asked questions

GetAgent publishes observed data rather than rankings, so sellers can judge for themselves: GetAgent has observed 15 residential sale listings from this branch over the last six months, and it holds an average review score of 4.2 out of 5 from 10 reviews on GetAgent. Comparing these figures with other Central Norwich agents is the most reliable way to decide.

Contact and next steps

Call the branch on +44 1603 661199, or visit at 13 Upper King Street, Norwich, NR3 1RB.

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