Absolutely shocking the service received. The staff do not know how to communicate with each other. They do not even know what is going on with a client.
Stay away. All they care about is their fees.
No professionalism from this company. They will waste your time.... Read more
Tenant
25th Apr 2023 (2 years ago)
J Starling
We have recently sold our property through White and Sons. They have been amazing from enquiry to exchange. The whole process has been smooth, speedy and James who handled our sale has been beyond helpful. We would highly recommend the branch.... Read more
Seller
14th Dec 2021 (4 years ago)
B Page
I found the staff at White and Sons did everything to help me. They resolved the issues promptly and efficiently. Excellent service.
I would highly recommend them.... Read more
9th Dec 2021 (4 years ago)
R Earl
Very helpful, professional and friendly service throughout the process of buying our new home. Jackie was really responsive, quick in getting back to us with a range of queries that we had. Thanks to the whole team.... Read more
Buyer
19th Nov 2021 (4 years ago)
G Kane
Just wanted to thank the Reigate branch for getting my difficult property over the line and sold!
They were always professional from start to finish and always quick to respond with any queries I had.
This was a difficult sale but James has been AMAZING throughout the process, always kept me up to date and being proactive.
Would definitely recommend!... Read more
Seller
10th Nov 2021 (4 years ago)
S Moore
White & Sons were the agent for the house we were buying. We had numerous issues along the way (nothing to do with White & Sons) and I can honestly say I don’t think we would have completed if it wasn’t for them being proactive, dealing with the issues as they arose (even though it shouldn’t have fallen to them) and eventually pushing this sale through. We would without hesitation use them again.... Read more
Buyer
8th Aug 2021 (4 years ago)
M Knight
Very professional and helpful service from Jackie and all the team at the Reigate office. From valuation through viewings, offer acceptance, exchange and completion it was an absolute pleasure to deal with White's. What could have been a difficult sale was made smooth and easy by Jackie's responsive, can do attitude. Very highly recommended.... Read more
Seller
6th Aug 2021 (4 years ago)
M Roberts
We have finally managed to buy a nice cottage in Reigate after 9 months of disappointments. This was largely down to the excellent service we received from the White's Reigate Office - and Richard Chaffe in particular.
We had earlier tried to buy 5 properties before we were contacted by Whites regarding the sale of the cottage. They were immediately sympathetic to our situation and provided us with moral support as well as excellent professional services.
The key difference from other Agents was that Whites worked with both vendor AND the buyer to get the deal over the line against a tight deadline. No request was too much trouble.... Read more
Buyer
23rd Jun 2021 (4 years ago)
S Bragman

I recently viewed a house in Reigate through White & Co, Reigate. I really loved the house and requested the advise from the agent as to the best way for me to proceed. I was told to offer full asking price of 850k which I did and I was told that there were no other offers on the table.
Within half an hour of leaving the viewing, I was told someone had matched my offer. Therefore, I asked if I should increase my offer and was told no and to wait until the following morning when the vendor would make his decision. I knew that I was in a strong, favourable position to proceed with the purchase of this property immediately, so I had hoped that this would go in my favour.
I rang Richard at White & Co first thing the following morning and once again I was advised not to increase my offer. At midday, I received a call from Richard to be advised that the vendor had accepted the other purchasers offer of 850k because the vendor and the purchaser knew one another. Richard then told me that even if I increased my offer by 20-30k the vendor would not proceed with me, despite my increased difference in the accepted offer price.
The web of deceit unfolded before my eyes when I received an email from a local conveyancing solicitor, requesting to assist with the purchase of the house. The form the solicitor provided confirmed an accepted offer price of 880k and had all my personal details on it, which were provided by Richard at White & Co. They had accidentally provided the solicitor with my details instead of the other buyer.
Not only was this a major GDPR breach but they lied to me about the other sellers offer, didn't give me the chance to represent an increased offer and they were not acting in the best interest on behalf of their seller. I was unable to purchase this property because of their dishonesty and deceit and they embarrassed the local solicitor who were now involved in their underhanded practise.
My only advise, if you are a buyer or seller, avoid White & Co.... Read more
Buyer
3rd Jun 2021 (4 years ago)
J Jones
Jackie Nathan from White and sons was extremely professional while being very friendly and helpful at the same time.
Her read of the market and valuation were spot on. We originally thought the valuation was high, but the house sold quickly for a fair price. We’re so glad we chose her and White and sons.
If Jackie wasn’t available White and sons put us through to someone that could help immediately, so all around very happy with White and sons.... Read more
Seller
24th May 2021 (4 years ago)
A Lewis
I would highly recommend the services of White & Sons Block & Estate Management department! Justin, Ross, Rory and the whole team have consistently provided our Residents Association with the support and advice we need on a wide range of areas. They have kept things functioning smoothly and efficiently, and I'm really grateful for all their help over the years.... Read more
7th Apr 2021 (4 years ago)
J Kendall
We had an exceptional experience with the team at the Reigate branch - but a huge shout out to Jackie Nathan who was our main contact. Jackie was very supportive - gave good advice and struck the right balance with communication. We would have no hesitation in recommending White and Sons.... Read more
4th Apr 2021 (4 years ago)
D Allis
I can't fault the experience - from my first viewing to collecting the keys.
Very open and honest throughout; always responsive and informative with updates; clear communication; friendly and approachable.
It was a bumpy journey (as buying a property can be), but Jackie and team were on it with us. Thank you!... Read more
Buyer
4th Apr 2021 (4 years ago)
I Davies
Would definitely recommend White & Sons Estate Agents. The team are very friendly and Edward was so helpful with the purchase of my first flat. Thank you!... Read more
Buyer
31st Mar 2021 (4 years ago)
S Weir
We have been dealing with White & Sons on the sale of our flat and they have been outstanding. Jackie in particular was amazing - she’s extremely knowledgeable and no ask was ever too big. She went out of her way to help us on matters that weren’t even related to the sale of our flat and I honestly would’ve of been lost without her. We can’t thank her and the White & Sobs team in Reigate enough.... Read more
Seller
2nd Jan 2021 (5 years ago)
I Burakowski
What I liked the most is that i was able to contact Edward ( who was dealing with the sell) any time. He was very proactive and very helpful in every stage of the process, dealing with solicitors and other parties involved. In my view Edward and White and Son as a whole agency deserved the highest commendation.... Read more
Seller
22nd Dec 2020 (5 years ago)
M Grist
Great service from Mike and Edward. They successfully sold our home for a good price and in a difficult period for the market. Professional and hard-working throughout the process. Highly recommended!!... Read more
Seller
21st Dec 2020 (5 years ago)
L Daniels
Jackie Nathan at White & Son’s Reigate Branch is always a pleasure to deal with. She’s supportive and reassuring and gets things done efficiently and cheerfully. Her knowledge & understanding of the property market and the local area is second to none. I wouldn’t hesitate in recommending her to a friend.... Read more
9th Dec 2020 (5 years ago)
I Green
I would like to thank both Ross and Justin for their consummate professionalism in bringing our Residents Association into the 21st century. We couldn't have managed without them both, as well many others in the Block & Estate Management department over the years. The roof replacement project was well managed and a huge success and I wouldn't hesitate to recommend them to anyone in future.... Read more
3rd Dec 2020 (5 years ago)
J Ellis
Fantastic agent, thank you in particular to Jackie.
They couldn't do enough to help us with the sale of our property, they also dealt promptly with any issues we had further up the buying chain. A polite, hard working group of staff that were always available to offer advice and help us throughout the process.
We had been on the market last year in an attempt to sell and found that the other agents in our area were keen to keep the sale price low for a quick turn around - It seemed like they were operating on a 'get them in, get them out' routine. With White and Sons it felt like they cared much more about helping us achieve the best price we could, as well as making sure we had a solid buyer that would not be a liability once the conveyancing process started.
I would happily recommend them... and that's not something I could say about other agents I've had dealings with in the past.... Read more
Seller
23rd Nov 2020 (5 years ago)
B Jenkins
We're very pleased we engaged Jackie at Whites to sell our home in Redhill. She gave us good advice, got us a good price and throughout the process was friendly and professional.... Read more
Seller
17th Oct 2020 (5 years ago)
S Oliver
Jackie was acting for the seller of the house we were purchasing and kept us informed regularly throughout the process. Very impressed with the professionalism and assistance throughout.... Read more
Buyer
13th Oct 2020 (5 years ago)
S Hygate
I just wanted to write this note to say what an absolute pleasure it has been to work with Jackie over the last few months with the sale of my property.
Jackie managed to get the sale completed very quickly which was exactly what I needed. Jackie was patient, knowledgeable and generally lovely with me knowing that my number one goal (other than a good price ????) was to find a family to love my house as much as I did. Thank you for giving advice when needed and going above and beyond for viewings etc.
Wishing you lots of house sale success as we head into Autumn!... Read more
Seller
16th Sep 2020 (5 years ago)
L Taylor
Professionalism at its finest. Friendly and knowledgeable team always at the end of the phone ready and willing to help. Excellent quality service. Highly recommend... Read more
18th Jul 2020 (5 years ago)
L Hynes
We purchased a property in Reigate from Jackie Nathan at White and Sons. Jackie provided an absolute excellent service and the best real estate experience we have every had. It was a personal goal of Jackie's to get us into the property we wanted. Jackie was professional, thorough and supported us all the way from viewing to closing contracts. Rare that you find a real estate agent with these qualities. Fantastic Service!... Read more
Buyer
16th May 2020 (5 years ago)
S Land
Thank you so much to everyone at White & Sons for selling our property at a great price under rather difficult circumstances. I am so grateful that we were still able to complete the sale on 1st April whilst adhering to the Government's Covid-19 social distancing rules. Excellent, friendly and professional team, we couldn't have asked for more.... Read more
Seller
14th Apr 2020 (5 years ago)
P Radford
Using an agent who have been established locally for over 200 years is the sensible way to go. They GENUINELY know the area and the market which gives them an edge. They are methodical, thoughtful, give sound advice and, most importantly, don't rush you into any rash decisions. I have been fortunate enough to deal with White and Sons several times over the years and they have been consistently excellent.... Read more
13th Mar 2020 (6 years ago)
D mykoniatis
I have booked a viewing for a property with the Reigate branch. Unfortunately nobody came to the appointment and me and my wife were left there waiting. When we called the office they told us that the property was already under offer. They just didn’t bother to let me know and cancel the appointment. Very unprofessional and irresponsible behavior.
Macke... Read more
29th Feb 2020 (6 years ago)
N Grishin
Very pleased with our experience of buying a house through White & Sons. Daniel and Andrew were brilliant and made the deal happen. Very professional and friendly, they helped us every step of the way keeping then chain connected through every up and down from start to finish. HIGHLY RECOMMENDED.... Read more
J Tootill
Helpful and considerate throughout our selling process. Thank you to the whole team.... Read more