J a
I’ve had a great experience with MFS so far. Harj in particular has been amazing - he’s been very helpful, accommodating and incredibly supportive whenever needed. Any issues or maintenance has been handled smoothly with him. Thank you so much!... Read more
Tenant
8th Mar 2026 (10 days ago)
nia
Harj has been excellent throughout our tenancy. He is always approachable, professional, and quick to respond to any questions or concerns. He takes concerns seriously and ensures they are resolved efficiently, which has made the whole experience much smoother. His supportive and reliable approach has been greatly appreciated. Thank you for your continued help!... Read more
Tenant
16th Feb 2026 (30 days ago)
V Fernandes
I had a great experience with MFS Estate Agents, and I would especially like to thank Mr Harj for his outstanding support throughout the process. Harj was extremely helpful, professional, and approachable from start to finish. He was always responsive, patient, and willing to go the extra mile to make sure everything was handled smoothly.
His helpful behaviour, clear communication, and genuine willingness to assist made the whole experience stress-free and reassuring. It’s rare to come across someone who is not only knowledgeable but also truly cares about providing excellent service, and Harj certainly does that.
Overall, MFS is a reliable and professional agency, and my experience with them has been very positive. I would highly recommend MFS to anyone looking for trustworthy and supportive estate agents.... Read more
7th Jan 2026 (10 weeks ago)
I Bhatti
I have always received great professional service from MFS: Davinder and Harj. Thanks ever so much.... Read more
5th Jan 2026 (10 weeks ago)
Y Patel
MFS has managed my property for over a decade, consistently ensuring suitable tenants and providing expert guidance on evolving regulations. Their team is responsive and proactive, with Harj recently going above and beyond to oversee essential work during a tenant move-in. Davinder and his team deliver exceptional customer service, while the admin staff ensure accurate and timely statements. I highly recommend MFS to anyone seeking reliable property management.... Read more
Landlord
29th Dec 2025 (11 weeks ago)
A abrar
Throughout our rental journey, Harj has always been supportive, responsive, and dependable. He consistently addresses any concerns promptly and takes the time to listen and help find effective solutions. His professionalism and willingness to assist have made the entire experience positive and stress-free. Thank you!... Read more
Tenant
26th Dec 2025 (12 weeks ago)
Sunil
Mfs Estates staff: Harj, Davinder, Srijha and Libiya have been helpful, professional and fair. Thanks to especially to
Harj... Read more
25th Dec 2025 (12 weeks ago)
A Fernandes
Mr Harj is a very good person .He is very helpful person and he always understands the people feeling and he always help the people .My family like his good services and people To. Thank to the MFS to keep this person in the office to understand the people solving problem .God bless. always.... Read more
23rd Dec 2025 (12 weeks ago)
S Pires

We have been tenants with MFS Estates since 2014, always cooperative, respectful, and maintaining the properties far better than they were handed to us. Despite over a decade of tenancy, our final experience — ending in October 2025 — has been the worst we have ever encountered with any agency.
The core issue is Harj and the management justifying his behaviour. He is consistently rude, cunning, and openly threatening. This is not an isolated incident. Years ago, he verbally abused me over the phone (which was reported internally), and in 2025 he repeated the exact same behaviour in writing. His emails included outrageous and baseless accusations — mentioning criminal charges, HMRC issues, benefit fraud, and even deportation — all completely fabricated and clearly intended to intimidate us.
After giving notice, a pre-inspection was already completed by their own staff. Yet suddenly we were sent a new list of exaggerated “issues” and pressured for a second pre-inspection. It was obvious they were manufacturing reasons to hold onto our deposit, something they appear to do routinely.
We also encountered several questionable and illegal practices, including:
• Illegal admin fees
• Pest control report charges
• Forced short-term renewals with rent increases before contracts were signed (Every 6-months)
• Sudden accusations that conveniently appeared near tenancy end
• Harj’s repeated intimidation, assuming compliant tenants would stay silent
Let me be very clear:
Just because tenants are polite and avoid conflict does not mean we are weak or can be taken advantage of.
Advice to future tenants:
– Avoid them if you can.
– If you do sign with them, document absolutely everything.
– Photograph the property thoroughly at move-in.
– Keep emails, texts, call logs, and every receipt.
– Do not agree to any verbal assurances.
– Expect hostility, especially from Harj.
For anyone tempted to respond that “this happened years ago,” as MFS has done with other reviews — no. We left in October 2025. This review reflects their behaviour right up to the final day.
Our experience has shown that professionalism, integrity, and fairness are not values upheld by this agency. Future tenants should be extremely cautious.
Edit 10/12/25 - It has come to my attention that several responses and “reviews” appearing after mine seem coordinated and do not reflect genuine tenant experiences. I want to gently remind MFS Estates that posting or encouraging fake reviews is against Google’s policies and may result in account penalties or removal of listings.
Instead of attempting to bury genuine feedback under fabricated comments, it would be far more constructive — and professional — to address the concerns raised. Transparency and honesty go much further than creating misleading narratives.
My review reflects a real and recent experience (we left in October 2025), supported by documented evidence and witnessed by multiple people. I stand by every word.... Read more
Tenant
10th Dec 2025 (14 weeks ago)
R mascarenhas
MFS estate agents have been professional, courteous and polite especially Harj. His conduct has always been outstanding. Always helpful and goes that extra mile.... Read more
10th Dec 2025 (14 weeks ago)
F Mazri
I've had an exceptional experience with Mr. Harj Singh he's been incredibly helpful and supportive throughout my rental journey. His prompt responsiveness and dedication to resolving issues have made a huge difference. He's always available, listens attentively, and provides effective solutions.
Thank you, Mr. Singh, for your outstanding service!... Read more
Tenant
10th Dec 2025 (14 weeks ago)
A Mazri
I have been with MFS since 2017 I have had the best experience with Mr Harj singh he’s been very helpful with everything he’s always pick up my calls and he solves any issues or complaints I really appreciate it that thank u... Read more
10th Dec 2025 (14 weeks ago)
C fernandes
I have been a long-standing client of MFS Estate Agents and have had nothing but positive experiences with them over the years. Their team has consistently been professional, attentive, and genuinely committed to providing excellent service.
On one occasion, I happened to witness a verbal altercation initiated by a disgruntled customer. From what I observed, the outburst felt completely unwarranted and did not reflect the level of professionalism I have always encountered with MFS. The staff handled the situation calmly and respectfully, which only reinforced my confidence in them.
Overall, I highly recommend MFS Estate Agents. They have always been reliable, courteous, and dedicated to their clients’ needs, and my long relationship with them is a testament to that.... Read more
10th Dec 2025 (14 weeks ago)
H Singh
MFS Estate Agents were brilliant. I am thankful to MFS staff for my memorable experience for renting the property. They sorted out the move in and the move out for me for the property I was residing in. MFS were thorough and I am thankful. They are very fair and my deposit was returned in full.
I would recommend other potential tenants to MFS. MFS were fair and considerate. Renting was made smooth and easy for us as a family. If anyone is looking for fair agents go to them. Thank you to MFS.... Read more
Tenant
3rd Dec 2025 (15 weeks ago)
C Dias
I’ve had a great experience with MFS Estate Agents. The team have been professional, supportive, and easy to work with throughout. Harj especially went above and beyond by helping me understand the process of moving my son to a new school and advising me on who to contact. I’m really grateful for his guidance. Highly recommend MFS for their reliable and friendly service.... Read more
3rd Dec 2025 (15 weeks ago)
M Mah
I’ve had a really positive experience with my managing agents, and I feel their recent negative review isn’t a fair reflection of the service they provide. The tenants who lived at the property for two years left on difficult terms, and unfortunately one of them, Sara, has now posted a review that doesn’t match the reality of the situation.
Throughout the tenancy, the agency handled everything professionally and even returned the full deposit at the end. Despite that, Sara has continued to make accusations that don’t feel justified. When she and her mother visited the office, the interaction came across as quite tense, which the agency handled with patience and professionalism.
It’s disappointing to see the situation misrepresented. I just want to highlight that my own experience with the team has been the complete opposite: they’ve been supportive, responsive, and genuinely helpful throughout.... Read more
Landlord
3rd Dec 2025 (15 weeks ago)
S Kaur
The agency has been excellent with the handling of my property. They helped mediate with the tenant Masuma. This tenant and her husband always had lots of different people staying over at the over the studio and were treating the studio like a bed and breakfast. The studio was given to 1 couple and not 4 people. This tenant was disrespectful and dishonest all the time. She left the main door open on a ew occasions which was a security risk.
Issues when the tenant vacated:-
1. Subletting
2. Damaged to the walls
3. Blocked the toilet on several occasions.
4. Damage to the curtains
5. Left the property in a filthy state.
The majority of the deposit was returned to her.... Read more
Landlord
2nd Dec 2025 (15 weeks ago)
S Patel
MFS is the worst estate agent in Southall I was with them for 10 years the only reason I left there property was regarding an interaction my family had with a member of MFS staff (Harj) While my children were playing outside he spoke to my daughter in an extremely inappropriate manner which was completely unacceptable and left her feeling frightened and scared.
I did tried to go to the owner of MFS but even he didn’t want to talk anything about it.
So I decided to leave his property.
And on top he didn’t gave me my Deposit as well.... Read more
Tenant
24th Nov 2025 (16 weeks ago)
A Ete
Landlands only lapdog.
Dedicated to dearest Harj.... Read more
15th May 2025 (10 mo. ago)
M Shaikh
I would not recommend them based on my experience. The customer service was extremely disappointing, showing clear bias in favor of landlords rather than acting as a neutral or supportive party for all clients. There appears to be a serious lack of accountability and professionalism in handling concerns.... Read more
Tenant
1st May 2025 (10 mo. ago)
V Rodrigues
We had an amazing experience working with Balvinder from MFS Group in Southall. From the very beginning, he was professional, knowledgeable, and incredibly supportive throughout the mortgage process. He took the time to understand our needs, guided us through every step, and secured us the best deal possible. His expertise and dedication made the whole journey smooth and stress-free. Thanks to his help, we were able to secure our dream home without any hassle. We highly recommend Balvinder and the team at MFS Group for anyone looking for reliable and efficient mortgage advice!... Read more
Buyer
30th Mar 2025 (11 mo. ago)
D Wing
I had an incredibly frustrating experience with MFS Estate Agents. They were slow to respond to emails and phone calls, and I constantly had to chase them for updates. They never kept to their promised timelines, and the whole process felt disorganized and unprofessional. I was given a move in date and given all personal details to be called by a different person to whom I had been dealing with throughout.
"most experienced property professionals in the busines"
most definitely not
Compared to my previous experiences with other estate agents, this was by far the worst. I would not recommend them to anyone... Read more
Tenant
25th Mar 2025 (11 mo. ago)
V maddala
The agents are indeed rude, no basic manners at all.
Also very unprofessional ????... Read more
31st Jan 2025 (1 year ago)
K Thakur
I visit the office today just to let know if their is any property for rent .first of all sorry to say but u need to change ua staff they are so unprofessional dont know how to talk with ur clients.she is too rude with me . She is pretending like i a fool sitting in front of her .secondly i carry my baby with me in the carrier ,when i was about to leave the office she literally said the words can uh please put the chair back on which i had seated. Its too rude and embarrassing for me i also worked in service department even though i didnt do this type of behaviour.... Read more
18th Jun 2024 (1 year ago)
T Singh
Very greedy... Read more
18th Jun 2024 (1 year ago)
M Hodgkins
I've had a good experience renting with MFS for several years now. Thanks all!... Read more
Tenant
15th Jun 2023 (2 years ago)
R Begum
Mfs have been letting out my property for over 15 years and I’m happy with their work . They keep me up to dated and I’ve had no problems with them yet.... Read more
Landlord
3rd Apr 2023 (2 years ago)
A kausar
Excellent Estate Agents to work with and very helpful... Read more
31st Mar 2023 (2 years ago)
M Hebda
I have been renting an apartment for 5 years and I am satisfied with this agency... Read more
Tenant
31st Mar 2023 (2 years ago)
I shaikh
MFS STATE AGENT .Is very nice agency .when we call in office to fix something .thay fix it as soon as possible .thay taking so much care to their clients.I love to stick with this agency many many more years as much I can . If someone want property for rent please try to MFS STATE AGENT .All employees of MFS is very nice.kind .humble .honest and very very professional to their job .hats off to MFS .I like to appreciate to all staff of MFS .love you all .Thanks... Read more
Tenant
31st Mar 2023 (2 years ago)
K Khanna
A responsive team that takes care of my properties and tenants.... Read more
Landlord
31st Mar 2023 (2 years ago)
D gujral
Totally recommended.
Great agents who can be totally trusted by both landlords and tenants.... Read more
31st Mar 2023 (2 years ago)
V MASCARENHAS
MFS has been always up to the mark… whenever we requested or asked for anything… would got the response or work done as soon as possible…... Read more
31st Mar 2023 (2 years ago)
G george
I find them always helpful. I have been associated with them for the last ten years.... Read more
31st Mar 2023 (2 years ago)
J K
Very impressed with the level of service. Davinder and Harj were both outstanding when I rented out my property. They took me through every step and were always availabile when I needed to contact them. Keep it up guys!!!... Read more
Landlord
31st Mar 2023 (2 years ago)
K Kumar
We have been renting a commercial property via MFS for the past 12 years. MFS have provided an exceptionally high standard of service. Davinder and his team have always been very professional and helpful at all times. I would definitely recommend MFS for any sales or letting services.... Read more
Tenant
29th Oct 2022 (3 years ago)
M Sukeshini
Since MFS were appointed as letting agents to my property, they are very supportive and cooprative. They are very reliable in the choice of Tenants. I would advise any landlord to hire MFS as their letting agents.... Read more
Landlord
28th Oct 2022 (3 years ago)
S pabla
The guys at the agency are really good . If you need anything, they will provide you . As a tenant they don’t interfere in anything as long as my house is clean and well maintained.... Read more
Tenant
28th Oct 2022 (3 years ago)
R Begum
Past 15 years they have been managing my property and are doing a great job. They always keep me updated and informed. I’m very happy with them.... Read more
Landlord
24th Oct 2022 (3 years ago)
H Ince
I have been working with this agency for 5 years now. They are an expert at their job. They are very effective in resolving issues and they are very quick to respond to any requests. I would recommend them very highly.... Read more
21st Oct 2022 (3 years ago)
J fernandes
Mr harj and cianna are the best. Very helpful.... Read more
18th Oct 2022 (3 years ago)
A Fernandes
Very helpful and understanding estate agents.... Read more
18th Oct 2022 (3 years ago)
C mascarenhas
A real team very helpful all of them .I would really like to mention Haaj real professional Pearson very polite and helpful ,Goes out of his way to help people 7*******... Read more
18th Oct 2022 (3 years ago)
W Store
LOVE THE SERVICE, LOVE THE STAFF VERY VERY FRIENDLY.... Read more
18th Oct 2022 (3 years ago)
J Dhariwal
Lovely staff who know thier stuff always available to help and go beyond.... Read more
4th Jul 2022 (3 years ago)
M G
Hi,
The team at MFS were really helpful and professional with the advice and the purchasing process. Throughout the stages they were brilliant.
Thanks to Davinder and his team.... Read more
Buyer
21st Dec 2021 (4 years ago)
D Porter-Thomas
Excellent service. I was looking for a local business and was lost… Harj phoned up said business and let me use his office phone for 30 minutes. So kind. If these are guys are so helpful when you’re just a passing punter - not even using their professional services, what must they be like when you do use them professionally. Amazing. Much appreciated... Read more
26th Nov 2021 (4 years ago)
J Roberts
We have been working with MFS providing their estate agent software and website since 2016. They have been an absolute pleasure to deal with and we look forward to many more years working together.... Read more
26th Oct 2021 (4 years ago)
B Mendonsa
Very professional........ Read more
16th Oct 2021 (4 years ago)
I Singh
One thee best estate agents around, simply because of ther knowledge & even after customer care is awesome.
If you need advice on anything with property or mortgages they will look after.
I'd like say Bal thanks for getting the best mortgage offer & Davinder who helped rent my property with out any additional costs.... They have ther own maintenance team if u need an gas/electric certificate.
Thanks Guys.... Read more
Landlord
5th May 2021 (4 years ago)
P Nagpal
Highly Professional, Well run estate agents. Used both for Sales and Lettings. Good and timely communication and a great team of people. Top all round service. Thanks... Read more
13th Apr 2021 (4 years ago)
A Khan
MFS estates agent have always been excellent on communication especially Ciana. If not by email then by phone.
Prompt response and always helpful. Ciana respond to queries fairly quickly and provide comprehensive information. Top class service
Thank you for your help in the past.... Read more
25th Feb 2020 (6 years ago)
C Costa
Lovely staff- Ciana & Davinder very helpfull.
I was looking for rental house- staff replied straight away & were very professional.
Would definitely recommend..... Read more
Tenant
25th Feb 2020 (6 years ago)
H Singh
I was pleased withe the staff when I moved in and was a tenant with MFS Estates for 2 and half years. They treated and respected me very well.
They have always been polite and professional even in the challenging times when boilers play up.
Davinder has been good and he is always there to listen to the issues and have them resolved at his earliest.
My experience of moving out has been good and I had no issues with deposit. But each case is different.... Read more
Tenant
8th Nov 2019 (6 years ago)
S Fernandes
Nothing hidden from customer. They are very clear.
No nonsense. They are nice agency.
Fair to tenants.... Read more
Tenant
22nd Aug 2019 (6 years ago)
S Graham
Hi,
The staff are great. Professional set of people.
I would always recommend them for a great service.
I think people or competitors or haters need to get a life.... Read more
22nd Aug 2019 (6 years ago)
H Singh
Friendly staff and a helpful bunch of guys.
They go the extra mile to help out.... Read more
22nd Aug 2019 (6 years ago)
M Verma
Very unprofessional, rude and arrogant staff. Would not recommend to anyone. Mr davinder chana needs to sort his attitude out if he is looking for business.... Read more
24th Jul 2019 (6 years ago)
S Butt
They are very good and helpful people I like them thank you MFS????... Read more
5th Jun 2018 (7 years ago)
TJ
Honest, trustworthy and knowledgeable
Family run business... Read more
12th Sep 2016 (9 years ago)
B Kaur
Lets not indiscriminate anyone like this in Public if you Guys have any personal issues sit and sort it out personally do not bring your personal issues here. Well I have always been treated well and have experienced good service from MFS do you guys have any common sense or are you literate if you all did have a of bit literacy and common sense you would have understood what you guys are doing or rather trying to do.
This proves your common sense and literacy. Get back to school guys lets not spoil this place too with all personal issues.... Read more
28th Jan 2016 (10 years ago)
S Maseyk
MFS A Tradition Of [Excellence, Trust & Service], MFS is Committed to getting The Results their clients Deserve.... Read more
28th Jan 2016 (10 years ago)