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- Morgan Payne & Knightly - Telford
Morgan Payne & Knightly - Telford
63 High Street,Dawley,Telford, TF4 2EX
Morgan Payne & Knightly Telford are an estate agent in Telford. They mainly list properties in B70, TF7 and B71. Over the last 6 months, they've listed 12 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
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Morgan Payne & Knightly - Telford Reviews (26)
Have you used this agent?
81%
4%
0%
0%
15%
All (26)
Seller (1)
Buyer (4)
Landlord (2)
Tenant (3)
General (16)
G Deol
Some people comment on same company but on four branches you guy don’t even have four houses should go step up your game Mpk is one of the best mange 25 houses and 6 commercial buildings for my self
Landlord
22nd Nov 2025 (17 weeks ago)
A Hughes
DO NOT TOUCH THIS COMPANY UNLESS YOU WANT TO BE LIED TO AND STOLEN FROM!!!
Not worthy of 1 star. Started the application the end of Feb/March for a commercial property. We paid the deposit and fees totaling £1950 to Rob (who has honestly been the most helpful in this whole situation but he left, which I can totally see why! Which then all got passed to tony) . We were told the property was ready 4 separate times and even given a draft contract (laughable now!).
After months of calling/email and visiting the estate agents we gave up and went directly with the landlord.
£1950 Has been stolen from ourselves and the landlord and no one has contacted us after trying to contact hundreds of time via emails/ phone calls and visits.
I have full receipts of money paid to themselves. I have folders full of evidence of every phone call and attempt of contacting them. We are in the starting process of solicitors for the deposit back aswell as loss of earnings that we have occurred throughout the last nearly 8 months. When they have answered I got screamed at by the receptionist and called a liar or told they would pass a message on and never replied.
We have been pulled into the owners (Tony) personal life/alarming issues and his questionable marriage too get out of answering questions we have been told a multitude of unnecessary personal life from there own staff members about situations in his own I have also full evidence of all this emails, comments from past workers and things he has told.
We have had staff walking out infront of us because of this situation embarrassed by the company and extremely upset for us who told us of the company's debt issues, how they dont pay the landlords on time because the money is going into the owners pockets not deposit protection schemes. We have told mpk that we do not want to be dragged into this and just want the property numerous times.
Tony is incompetent in all aspects of the job. I have been told the most exaggerated lies as to why he cant answer the phone. Staff told me he was in hospital they had just spoken to him and guess who comes strolling into the office less than 2 minutes after the being told, No other Tony!! (I was aware that tony was ill which is completely understandable if he isn't in work) But for his staff to lie whilst on the phone infront of us and say he said hes in hospital waiting to be seen right now is well, completely and utterly disrespectful.
Im sure Tony and his staff will come back at the review with wrong/exaggerated lies of why i am wrong or lying, which his normal course of action but I come with 8 months of receipts and a lot of other people in support of what I have said above who have been in the same situation which i will add if they do come back with the usual ridiculous replys as us as you can see in the other reviews for mkp.
We never wanted to be involved in any of this. We are a normal everyday working family with 3 small children trying to open our own small business and do well for ourselves. We have had nearly 2 thousand pounds stolen which we worked hard for. Honestly Tony you should be ashamed.
16th Oct 2025 (22 weeks ago)
Anonymous Tenant
DO NOT TOUCH THIS COMPANY UNLESS YOU WANT TO BE LIED TO AND STOLEN FROM!!!
Not worthy of 1 star. Started the application the end of Feb/March for a commercial property. We paid the deposit and fees totaling £1950 to Rob (who has honestly been the most helpful in this whole situation but he left, which I can totally see why! Which then all got passed to tony) . We were told the property was ready 4 separate times and even given a draft contract (laughable now!).
After months of calling/email and visiting the estate agents we gave up and went directly with the landlord.
£1950 Has been stolen from ourselves and the landlord and no one has contacted us after trying to contact hundreds of time via emails/ phone calls and visits.
I have full receipts of money paid to themselves. I have folders full of evidence of every phone call and attempt of contacting them. We are in the starting process of solicitors for the deposit back aswell as loss of earnings that we have occurred throughout the last nearly 8 months. When they have answered I got screamed at by the receptionist and called a liar or told they would pass a message on and never replied.
We have been pulled into the owners (Tony) personal life/alarming issues and his questionable marriage too get out of answering questions we have been told a multitude of unnecessary personal life from there own staff members about situations in his own I have also full evidence of all this emails, comments from past workers and things he has told.
We have had staff walking out infront of us because of this situation embarrassed by the company and extremely upset for us who told us of the company's debt issues, how they dont pay the landlords on time because the money is going into the owners pockets not deposit protection schemes. We have told mpk that we do not want to be dragged into this and just want the property numerous times.
Tony is incompetent in all aspects of the job. I have been told the most exaggerated lies as to why he cant answer the phone. Staff told me he was in hospital they had just spoken to him and guess who comes strolling into the office less than 2 minutes after the being told, No other Tony!! (I was aware that tony was ill which is completely understandable if he isn't in work) But for his staff to lie whilst on the phone infront of us and say he said hes in hospital waiting to be seen right now is well, completely and utterly disrespectful.
Im sure Tony and his staff will come back at the review with wrong/exaggerated lies of why i am wrong or lying, which his normal course of action but I come with 8 months of receipts and a lot of other people in support of what I have said above who have been in the same situation which i will add if they do come back with the usual ridiculous replys as us as you can see in the other reviews for mkp.
We never wanted to be involved in any of this. We are a normal everyday working family with 3 small children trying to open our own small business and do well for ourselves. We have had nearly 2 thousand pounds stolen which we worked hard for. Honestly Tony you should be ashamed.
Tenant
16th Oct 2025 (22 weeks ago)
D Shaw
From a buyers perspective since Charlotte left this has become one of the worst estate agents ever. Totally useless and unwilling to take ownership of any issues.
Buyer
31st Jul 2025 (7 mo. ago)
S POWELL
Would definitely recommend Morgan Payne & Knightley.
Great Estate Agents.
Excellent service from submitting offer to completion, Thanks to all the team.
Buyer
1st Jun 2024 (1 year ago)
S allyman
Very poor commercial service for a viewing. Took half a day of time to have a “no show” meeting and 0 communications. No confirmation or contact either. Very unprofessional service & unacceptable. Complete waste of my time!
22nd May 2024 (1 year ago)
J Williamson
I have been blown away by my experience with MP & K, I have been dealing with Charlotte, and she has been nothing short of absolutely fabulous. She booked us a last minute viewing, got our offer agreed within one phone call, none of the usual games and going back and forth. Nothing is too much trouble, she replies to emails very quickly and gets information asked for. Faultless experience, alot of other agents could take a pointer or two from this company!!
Buyer
27th Mar 2024 (1 year ago)
L Jefferis
Throughout my journey with Morgan Payne & Knightly I have had a really great experience. Nothing has been to much trouble. Answered my quiries with up most professionalism. Kept me informed throughout the process. Thank you to Charlotte for her excellent customer service.
12th Mar 2024 (2 years ago)
A Turner
Excellent service, sorted everything out for us which helped us easily transition into our new home without any stress, highly recommended.
12th Oct 2023 (2 years ago)
R Mondal
They possess excellent negotiation skills, leading to favorable outcomes.
7th Aug 2023 (2 years ago)
R Thakor
MPK's reputation in the legal community is impeccable. They provides good service.
1st Aug 2023 (2 years ago)
jjkjohn
Excellent thanks for your help.
31st Jul 2023 (2 years ago)
A sargar
MPK's responsiveness ensures quick resolutions to urgent matters.
31st Jul 2023 (2 years ago)
S Kumari
They take the stress out of the home-buying process.
Buyer
29th Jul 2023 (2 years ago)
A swami
I had a seamless experience with them.
29th Jul 2023 (2 years ago)
B Sharma
A reliable and trustworthy agency you can count on.
29th Jul 2023 (2 years ago)
K Singh
They have access to a wide range of property options.
29th Jul 2023 (2 years ago)
P Kumar
A reliable and trustworthy agency you can count on.
29th Jul 2023 (2 years ago)
R Patel
MP&K provided a brilliant service for us from start to end. They used an excellent photography company to take photographs of our property and our agent Chloe was with us throughout the whole sale process. She kept us regularly updated and was always easy to contact. She went above and beyond to make sure we were happy with the service. Definitely the best estate agents I’ve used and I would highly recommend them.
Seller
14th Jun 2023 (2 years ago)
S Sheargold
I couldn't recommend anyone else tbh, a very smooth process, constant updates with progress of the application and almost instant response to emails, I don't know another company in the world that answer the telephone quicker. Charlotte @ MPN made the process stress free. I would highly recommend MPN to anyone. Well done Morgan Payne & Knightly (",)
Tenant
24th May 2023 (2 years ago)
E Hancock
Jason and Charlotte have been very good and run a very professional service. I would recommend them to any Landlords.
Landlord
1st Feb 2023 (3 years ago)
A Stanford
Great service from Morgan, Payne & Knightly. Has been seamless throughout and the team have been great. Would highly recommend MP&K to anyone.
13th Oct 2022 (3 years ago)
P hale
The service I received from Jason and his team is first class highly recommended
9th Oct 2022 (3 years ago)
C Nicholson
Excellent service, from start to finish the team at Morgan Payne & Knightly were very helpful!
31st May 2022 (3 years ago)
P Sharp
Great staff great service
19th May 2022 (3 years ago)
K Macwillson
We live in a rental arranged by Morgan Payne and Knightly, we have been dealing with Sam at the Telford branch. She is very friendly, understanding, helpful and professional.
Tenant
29th Jun 2021 (4 years ago)
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