M Bingham
Best letting agency and helen is amazing done everything she could to help us anyone looking for a home oakwood are the best... Read more
Tenant
21st Oct 2026 (6 days ago)
J Poliah

Based on my experience as a landlord, I would strongly advise prospective landlords to carry out thorough due diligence before instructing Oakwood North. I am a landlord of an HMO property in Darlington, and unfortunately, my experience with the agency has been extremely disappointing. I have experienced repeated issues with the management and upkeep of my property, as well as additional costs that I do not believe should have been passed on to me.<br>One particularly concerning issue is that the master set of keys for one of the bedrooms was lost by the agency. Despite the keys being lost while in the agency's possession, I have been told that I am responsible for paying for the replacement, which I find extremely unreasonable.<br>The general condition and management of the property have also been a major concern. There was a significant build-up of rubbish in the wheelie bins, with additional rubbish left on the patio, creating a potential risk of attracting rodents because tenants had not been reminded to put the bins out. This issue was only identified when I personally visited the property in August 2026. During the same visit, I discovered that both fridges in the communal kitchen had significant mould inside them and communal cleaning had not been carried out for several months. These are issues that I would reasonably expect a property management agency to identify and address without the landlord having to discover them during an annual visit.<br>Another frustrating issue was an attempted charge of £44 for a call-out fee for my August visit. This visit had been arranged in advance, yet I was given no prior warning that it would be a chargeable event.<br>In terms of the management team, I have major concerns about the level of experience available to manage HMO properties. Since the departure of previous experienced staff, I feel that leadership is purely revenue-driven rather than focused on providing a seamless service, and the standard of property oversight has declined considerably.<br>Overall, my experience has involved poor communication, inadequate property oversight, unexpected costs, and issues that should have been managed proactively. I would strongly recommend that any landlord considering using Oakwood North carefully reviews the management agreement and clarifies responsibilities for lost keys, communal cleaning, waste management, and call-out charges before signing up.... Read more
Landlord
14th Oct 2026 (13 days ago)
Guitarman60
Useless. Communication by phone and email none existent. When they say they will get back to you, they mean they won’t.... Read more
14th Oct 2026 (13 days ago)
A Haddadi
As a first year uni student , I had a really great experience with Danny. He was incredibly helpful and patient throughout the whole process, especially when showing me the room and answering all of my questions. He was so kind, understanding and accommodating, and made everything feel really easy and stress-free from the very begging to moving in. I really appreciate all of his help and would definitely recommend Danny to a student looking for accommodation in future!!... Read more
Tenant
18th Sep 2026 (6 weeks ago)
P Perupogu
Danny has been very helpful in rental process.the process was very smooth and quick. Good experience.... Read more
Tenant
18th Sep 2026 (6 weeks ago)
F Alsop
New record of 2 days from first seeing property to moving in. Agent is Danny - would recommend.<br>One thing I would say is best to go in person, lot's of people contacting them so very busy and if you only message you may slip from their minds.<br>This goes for both renting property and fixing issues. E.g fixing drain or getting WiFi.... Read more
Tenant
17th Sep 2026 (6 weeks ago)
R Kazia
Broken mattress, bed frame, unclean room when I moved in. Property management was useless when dealing with issues after we moved in. Now end of tenancy, deposit is being withheld to pay for issues that were present when moved in. Very poor from staff and everyone involved<br>Anyone who doesn’t want to be scammed should stay as far as they can... Read more
Tenant
16th Sep 2026 (6 weeks ago)
L Bell
Danny has been absolutely amazing from start to finish. He made the whole process so easy and managed to help me secure a property incredibly quickly. He was always professional, friendly, and kept me updated every step of the way, which took a lot of stress away.<br><br>I’m so grateful for all of Danny’s hard work and support, especially as finding the right home quickly was really important to me. I would highly recommend Danny and the estate agency to anyone looking for excellent service. Thank you again for everything!... Read more
Tenant
14th Sep 2026 (6 weeks ago)
P veenayagam
Thank you Danny for sorting out my move in timely into a new property. He helped me source a bed frame and got it fitted in for me which was very helpful for me during the tough moving in process.... Read more
Tenant
29th Aug 2026 (8 weeks ago)
? ??????
Welcome... Read more
28th Aug 2026 (9 weeks ago)
T Bond
Danny has been great has always provided me a top service since the start I managed to move in quite quickly with his help! I really appreciate how he has treated me thank you Danny and the team at oakwood north... Read more
Tenant
24th Aug 2026 (9 weeks ago)
Y Ali
Good service, quick and efficient, Danny was very helpful and tried his best to get me into my property as soon as he could. I would definitely recommend... Read more
Tenant
11th Aug 2026 (11 weeks ago)
B P
Danny replies quick and he is very nice... Read more
10th Aug 2026 (11 weeks ago)
A Dusak
Danny has been great dealing with, always very professional and ready to sort things out.... Read more
10th Aug 2026 (11 weeks ago)
G middleton
Well looked after.<br><br>Definitely recommend... Read more
10th Aug 2026 (11 weeks ago)
G oleary
Fantastic service from Oakwood North and especially Helen, she said she would sell our property "No problem" and she did within a fortnight. So thank you Helen. We would definitely recommend Oakwood North especially Helen.... Read more
Seller
30th Jul 2026 (13 weeks ago)
G stafford
Helen and Sabrina two nice ladies, easy going get the job done.... Read more
16th Jul 2026 (15 weeks ago)
S Abbas

?????<br><br>I can't recommend Oakwood North Estate Agency highly enough. From start to finish, the service was absolutely outstanding, and a huge part of that was down to Danny.<br><br>Danny was professional, approachable, knowledgeable, and always available to answer any questions. His communication was excellent throughout the entire process, keeping me updated every step of the way and making everything feel straightforward and stress-free. Nothing ever seemed too much trouble, and it was clear that he genuinely cared about achieving the best possible outcome rather than just getting the job done.<br><br>The whole team at Oakwood North was friendly, efficient, and incredibly well organised. Their attention to detail, honest advice, and commitment to providing first-class customer service really set them apart from other estate agents. They made what can often be a stressful experience feel smooth, transparent, and enjoyable.<br><br>A special thank you to Danny for going above and beyond. His professionalism, dedication, and genuine passion for helping his clients are second to none, and he's a real asset to Oakwood North.<br><br>Thank you to everyone at Oakwood North Estate Agency for such a fantastic experience. I wouldn't hesitate to recommend them to anyone looking for an estate agent they can truly trust.... Read more
13th Jul 2026 (15 weeks ago)
A Draziou
Clare has been very efficient on helping me managing a rental property. The communication was smooth and quick. Despite some challenges, she as managed to remain professional and resolve any issue in a timely manner.<br>Thank you for your support and guidance Clare... Read more
Landlord
7th Jul 2026 (16 weeks ago)
H Trivk
The agent was just so great. I had a great experience with this letting agency, especially Clare. She was so conscientious that I really appreciate her. Throughout the whole process—she was always responsive, patient, and genuinely supportive whenever we had questions or needed assistance. Her professionalism and kindness made everything much smoother and less stressful for us. Really appreciate her effort and would highly recommend the agency because of her excellent service.... Read more
4th Jul 2026 (16 weeks ago)
J chambers
As far as lettings agents go, there aren’t any better than Clare. She’s the Lionel Messi of lettings agents, absolutely unstoppable!! Give her a task and she’s on it like a fly on dog muck.<br><br>Need a room filling? Clare sorts it.<br><br>Got a tenant paying rent late? Clare sorts it.<br><br>Got a maintenance issue? You guessed it, Clare sorts it.<br><br>Every landlord needs a Clare in their team!!!... Read more
Landlord
25th Jun 2026 (18 weeks ago)
C batist
We sold our house through Oakwood north Middlesbrough<br>With the professional help of Helen Waites.<br>One word, absolutely fantastic, we managed to sell the house, we really good support of Helen.<br>Will we ever again use the same company, the answer is yes for definite.... Read more
Seller
19th Jun 2026 (19 weeks ago)
E Gozil
Clare was fantastic for the management process. Professional, friendly, and always quick to respond. She makes everything smooth and stress free. I would highly recommend Clare and the team there! Thank you for all your help!... Read more
16th Jun 2026 (19 weeks ago)
B L
Couldn’t recommend Oakwood North in Middlesbrough enough! They’ve made renting easy and stress free from start to finish. A special mention to Clare, who’s always at the end of the line if needed and is always happy to help. Great service all round!... Read more
Tenant
10th Jun 2026 (20 weeks ago)
JPPropertiesLtd
I would highly recommend this agency they have fantastic people working there - Clare has been a lifesaver she has managed my HMO property in Darlington with diligence and managed to find tenants for me in under two months !! She does her work with great attention to detail and delivers results, keep up the good work!!... Read more
Landlord
10th Jun 2026 (20 weeks ago)
J James
Extremely happy with the service I’ve received from the lettings team in the office! Danny and Clare have went above & beyond to find tenants for my property in such a short time space. If you are looking for a managing agent for your portfolio, I would highly recommend dealing with these guys!<br><br>kind regards<br>John... Read more
Landlord
10th Jun 2026 (20 weeks ago)
S TURLAPATI
Very professional and helpful property management... Read more
9th Jun 2026 (20 weeks ago)