Terrible communication and zero response for 2 months
I have been asking the lettings team for two months regarding a broken door closer at my property, and I have been completely ignored. Agents have a legal responsibility to maintain property fixtures, but this agency completely ghosts tenants once they've moved in. If you are looking for a reliable managing agent that actually responds to repair requests, I would strongly advise looking elsewhere. Extremely disappointing customer service.... Read more
Tenant
9th Aug 2026 (14 days ago)
We worked with Angie and she was absolutely wonderful. Thorough, organised, and delivered a great service. Better than any agency I’ve worked with in the past and I’ve rented in London for over 10 years.... Read more
Tenant
2nd Jan 2026 (7 mo. ago)
This was a difficult sale but they managed the process in a very professional way from start to finish. When an offer was received they made sure it was followed through to completion. Highly highly recommend... Read more
Seller
24th Jul 2018 (8 years ago)
Wonderful and honest service. Good value and very professional... Read more
Seller
22nd Jul 2018 (8 years ago)