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- Purplebricks - covering Canterbury
Purplebricks
Opens Monday at 9:00am
Suite 7, First Floor Cranmore Drive,Shirley,Solihull, B90 4RZ
Purplebricks covering Canterbury are an estate agent in Cheswick Green. They mainly list properties in CT9, CT5 and CT16. Over the last 6 months, they've listed 48 properties, with 48 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday Closed
- Sunday Closed
View all details
Purplebricks - covering Canterbury Reviews (102)
Have you used this agent?
32%
11%
3%
7%
47%
All (102)
Seller (54)
Buyer (2)
Landlord (0)
Tenant (1)
General (45)
S B
So far, I’ve been very impressed. I had three valuations before deciding to use Purple Bricks. Rich who came out gave a very good impression - he knew his stuff, was reliable and we were happy with his valuation. I like the online system - for managing availability, property details and offers. We’ve had an offer accepted and it has now been transferred to Move Hub for them to proactively manage the sale.
Seller
26th Jul 2026 (26 days ago)
P Brockwell
Probably the worst customer service I've ever experienced. In fact, I'd go as far as to say it's the worst experience I've had in 40 years as a customer of any product or service.<br><br>The price is good. That's about it.<br><br>The problems started as soon as the listing was created. A "professional" photographer was sent to take the photos. He made no attempt to stage the rooms, and I may as well have taken the photos myself. In the bathroom photo, you could even see his reflection in the mirror.<br><br>I was sent a message from the estate agent saying that I could view the photos before the listing was published. However, I was unable to do this because the website appears to be broken on certain browsers, so I had to check the photos on my phone. I noticed that the quality didn't seem particularly good, but assumed this was simply because I was viewing them on a phone rather than a desktop computer, so I approved the listing.<br><br>When I later checked the listing on Rightmove using a computer, I realised that the photos were genuinely poor quality. I could have taken better photos with my own phone. I genuinely don't understand how this can be described as a professional service.<br><br>I made multiple complaints about this, all of which were ignored.<br><br>After having very little success with the listing, I took a break from marketing the property. When I later wanted to relist it, I assumed this would be a simple process, as it was just a case of clicking a button on the website.<br><br>It wasn't.<br><br>After clicking the button, I was ignored for roughly a month. I then called and spoke to multiple different people on different occasions, all of whom assured me that the property would be relisted by the end of the day, the end of the week, or some other promised deadline.<br><br>Eventually, after repeated chasing, it was relisted.<br><br>A sale has now been agreed, but I am currently still waiting for the conveyancers to contact me with a quote. Once again, I have spoken to multiple people, all of whom have assured me that I would be contacted by the end of the day.<br><br>I have now been waiting for weeks.<br><br>The pattern throughout this entire experience has been the same: promises are made, nothing happens, and I have to repeatedly chase them to get anything done.<br><br>The price may be competitive, but in my experience, the customer service has been absolutely dreadful. If you are considering using this company, I would strongly recommend thinking carefully about whether the money you save is worth the time, frustration and constant chasing that may follow.<br><br>I would not use them again nor recommend them even to my worst enemy.
Seller
25th Jul 2026 (27 days ago)
H Ahmed
Very smooth process. Agents accessible. Realistic valuation and asking price. Fantastic photos of a high quality, walk through videos were excellent too.<br><br>Got 4-5 viewings and an offer Sold STC in 3-4 weeks of going to market (May 2026). The online tracking of status was very good. The only niggle is that the app and viewings booking facility was not that user friendly (for seller and some buyers said same also). I think Purplebricks could really improve this with only a few tweaks. But not to take away from a positive experience (and great price).
Seller
5th Jul 2026 (7 weeks ago)
B Simmonds
I’m so shocked at the poor level or service, communication and accountability from Purplebricks. Numerous account contact changes often without notice or update, lost our dream home due to it taking nearly 2months to provide a sales memo. On raising a formal complaint they took accountability for some lack of communication and offered an insulting £50 compensation.<br>Dealing with purple bricks is so slow and feels like you’ve taken a part time job sitting on hold and sending chaser emails. Please, pay the extra £1000s and go with a real estate agent and save yourself the time and headache!
Seller
30th Jun 2026 (7 weeks ago)
M Shore
Staff on the phone are very polite, pleasant & helpful, you sometimes have to chase for information, selling is a stressful time so updates on progress would be very helpful
Seller
24th Jun 2026 (8 weeks ago)
J Bentley
Cheaper but not worth it! Nightmare to get hold of, not great in replying to WhatsApp's then a awful when the negotiator involved with sale, didn't reply to emails for days and didn't have a number we could call on.<br>Sale had been delayed and I think it's because I paid upfront. Just go with another company!
Seller
23rd Jun 2026 (8 weeks ago)
C Millar
Communication was inconsistent, and slow at times from the account manager. Dashboard was also queried as the numbers seemed to change overnight, however was told it was accurate? Overall, you get what you pay for and honestly would suggest paying the extra for a quality agent
7th Jun 2026 (11 weeks ago)
I Jameson
Purple Bricks representative, Katie, was helpful, honest and always available for help or queries.
11th May 2026 (15 weeks ago)
M Lee
Had to call you all the time. My so called sales helper was on sick then holidays. Bad service all round.<br>Passed without telling to next department who just told me I would be filling things in with my solicitor which I had already done.
Seller
7th May 2026 (15 weeks ago)
W Virgo
Fantastic from start to finish. I couldn't recommend them enough!
5th May 2026 (15 weeks ago)
K henderson
Even though I was warned off purple bricks by other estate agents I found that they were the most honest, open and trustworthy. They were great from start to finish. The initial valuation was spot on, got three offers in first week. Other estate agents tried to make me list £15000 lower than purple bricks did. I paid upfront for great value but the communication and service after I listed was fantastic, Shannon continually chased viewings and offers until a form sale was agreed. Definitely recommend purple bricks north west
Seller
2nd May 2026 (16 weeks ago)
E Townsend
Not even complete yet. Told it would take 3 months and it's been 3 months and we are no where near signing contracts or getting a completion date ?????? They have been unhelpful when I email them. Don't like the fact the buyer can message you anytime they like to make demands about the property when they haven't actually brought it yet. They are wsnting an electrician and plumber to check the place over first before having an actual survey, and Purple Bricks couldn't care less! We lived there fine with no issues. I thought that's what a survey was for. Got sale of momendum email twice about 2 weeks apart. Turns out they didn't do anything after the first one. The whole thing has been so stressful that it has made me physically sick. Purple bricks have been useless. A friend said they are the house version or we buy any car. Not worth the money. Would recommend you pay the extra and go somewhere else. I won't be using them again and would recommend you avoid them. You basically pay loads of money for a house advert on their website and no support whatsoever. If we hadn't have paid the fees upfront then we would have changed to somewhere else.
Seller
27th Apr 2026 (17 weeks ago)
L BEWLEY
Very helpful which assisted with the quick sale of my house.
Seller
19th Apr 2026 (18 weeks ago)
B Hancock
Almost impossible to phone your agent, auto phone service can leave you on hold with banal music for up to 30 minutes before speaking to a real person only to find they are on another call or no in today or out for lunch..promises of call back rarely occure.<br>Emails are the only reliable way to contact your agent but it can take up to 24hrs for the to reply.<br>Overall not a good customer service
18th Apr 2026 (18 weeks ago)
J Dring
Highly recommended great service.
15th Apr 2026 (18 weeks ago)
R Aamer
I wouldn’t bother with this estate agents<br>Rescheduled/Cancelled Valuation without informing me three times on 3 different days with no notice<br>Booked valuation today (4th time) Nobody turned up & no call back or response either.<br>Worst Estate Agents I have ever come across
30th Mar 2026 (21 weeks ago)
Jac
Yes you'll should be proud been rated the highest estatesgent in the UK.<br>You'll did me proud by selling my property which others found it hard to do.<br>Keep up the good work by helping others.
Seller
26th Mar 2026 (21 weeks ago)
D Quinn
Purplebricks have made the experience of selling my house quite easy. I have been kept up to date every step of the way. Their app is very useful too, for making appointments for viewings and seeing when offers came in and notification. It didn't take very long at all to get offers on my house. It was within 5 days of the house being on the market. I would recommend selling your property with them.
Seller
4th Mar 2026 (24 weeks ago)
Paul
Really good
19th Feb 2026 (6 mo. ago)
L Fryer
If your selling a house and are confident speaking with buyers there is no other way to sell really. They took 3D videos and pictures and advertised on Rightmove I paid upfront saving £1,700 on the usual estate agent percentage fee. I kept in contact with my buyers and even with legal hick ups got what I wanted for the property. Not sure what normal estate agents do for the extra money???
Seller
30th Jan 2026 (6 mo. ago)
D Clarke
Excellent experience selling with Purplebricks. Simon was great during the valuation, clearly explaining the process and answering all our questions. Once we were on the market, Elicia was a fantastic point of contact—she kept us updated on viewings, offers and negotiations, also providing advice when needed. Highly recommended!
Seller
18th Jan 2026 (7 mo. ago)
B Binnion
Straight forward as long as you don’t mind doing bits yourself, saved a lot of money would definitely use again. Haven’t completed yet but so far so good since accepting offer.
Seller
26th Dec 2025 (7 mo. ago)
S Corrao
Hello everyone,<br>I want to highlight a completely unacceptable situation that has taken place at Chapman House in Feltham.<br><br>Recently, a keybox was installed at the building’s main entrance — fixed directly onto the brick wall next to the intercom — without any notice, without any authorisation, and without consulting a single resident or leaseholder.<br><br>Not only does it look completely out of place, but this installation was carried out with zero respect for the people who actually live here. No communication, no request for permission, no involvement.<br>Just a unilateral decision made in a careless, unprofessional way.<br><br>I find it shocking that anyone would make physical changes to our building as if it were theirs to alter. This isn’t just an aesthetic issue — it’s about rules, respect, and safety.<br><br>It’s extremely disappointing to see agencies acting like this, behaving as though anything is allowed and the residents don’t matter.<br>To me, this demonstrates a complete lack of professionalism.<br><br>It’s time for certain companies to stop acting like cowboys.<br>Respecting the people who live in the building is not optional.
12th Dec 2025 (8 mo. ago)
J Moran
We found Purple Bricks quite seamless as vendors. Have just received our official offer , so far so good. Communication was great although the app is a bit glitchy sometimes.
Seller
9th Dec 2025 (8 mo. ago)
C Francis
Re-submitted review as Google originally removed this without notice and the right for me to appeal - It's clear that no breach had taken place.<br><br>It's not very difficult to see why their are so many bad reviews on purplebricks. I yesterday requested a viewing of a rental property, through the purplebricks website. I was then sent an email, pending confirmation of the viewing and was given contact details for one their of agents. I received no confirmation throughout the day and then contacted him directly via whats app, read (blue ticked) he didn't even bother to respond, just completely ignored my message. Today at 17:57hrs (3 minutes before they close) I received a txt message that the viewing would be a virtual viewing. Common sense would tell you that when viewing a property, it needs to be face to face and I would need to see the property with my own eyes, not through a phone or laptop screen. Not at any point did the viewing email state that it would be a virtual viewing. The excuse that the landlord had taken the keys from the agents for works to be completed, is not good enough. If that was the case, it should of been made clear beforehand.
Tenant
9th Dec 2025 (8 mo. ago)
S Jones
I cannot fault purple bricks they are so on the ball compared to traditional agents. Their portal is so simple, they get valuation, photos, epc certificate and online advertising done in such a quick turnaround. Viewings and feedback are all communicated instantly. When we sold the memorandum of sale, online advert and sold sign were all done in 2 days. Everything is clear, concise and great value for money. I would use purple bricks every time.
Seller
6th Dec 2025 (8 mo. ago)
P Evans
Brilliant service, staff are helpful and quickly responded to any queries and questions I had. No issues with recommending purple bricks to friends and family
20th Nov 2025 (9 mo. ago)
Damian.
This happened a few months ago but keeping it current so others don't fall for it..... Instant karma when people like me get messed about by big corporations... Honest Google review<br><br>???????????? BE WARNED....<br><br>" DON'T GET SCAMMED INTO PAYING MONEY TO PURPLE BRICKS ON THE DAY BY THEIR HARD SELL REPS !! "<br><br>Update on my refund...<br><br>I Had to claim it back from MasterCard through my bank as PURPLE BRICKS still hadn't refunded the £1018 after 3 (THREE) Months !!<br><br>Crooks and Scammers preying on people desperate to sell...<br><br>They're just after the payment... Only thing missing is a dodgy call centre asking for your credit card details.<br><br>Photo below shows the successful claim...<br><br>Nb: I now have Over 25 million combined views from hundreds of locations, all across the UK...<br><br>This proves I'm not a paid for Bot !!<br><br>------------ all previous information<br><br>STILL WAITING !!!!!!!!!<br><br>(0 Stars) Be Warned don't fall for the occasional fake 5 star reviews that keep appearing !!<br><br>This review is the 100% truth and seemingly un ending..??????'s<br><br>Please like or leave your own review if reading this has saved you from making a huge mistake !!<br><br>READ THE BOTTOM FOR THE LENGTH OF TIME IT'S TAKEN !!<br><br>Date paid : 22/7/24<br>Date cancelled 23/7/24 (1 day later)<br><br>Date so far Today is 6/10/24<br>(Over 2 and 1/2 full months) and still counting<br><br>AND STILL NO REFUND ?????? !!<br><br>embarrassing negative reviews don't seem to sway them... I'll give them another week and speak to an ombudsman / trading standards.<br><br>---- previous negative review ------<br><br>Really un impressed with the cancellation policy of purple bricks...<br><br>I paid £1018 to purple bricks on my brother's behalf... The following day after reading a multitude of negative reviews he changed his mind and cancelled<br><br>" As per their 14 day cooling of period"<br><br>That's when the fun started !!!<br><br>Firstly the rep who sold him the agreement didn't process the cancellation... So this held the process up for 10 days and if he never contacted them directly then it may have gone over the 14 days !! (This was probably the intention)<br><br>Next they took their time processing the request and said a refund would then take over a month ??????<br><br>It's been 1 delay after another... It's been going on since 23rd July now it's 20th of August and I've had to escalate this with my bank cause I'm sick of wasting my own time and resources...<br><br>I have over 22 million combined views on my Google review account and that says I know what I'm reviewing and I DEFINITELY wouldn't recommend purple bricks to anyone after this experience...<br><br>Wikipedia suggests purple bricks has a working capital in the 10S of millions but they find it hard to refund £1018 !!<br>(Even after agreeing to do so)<br><br>Very unhappy with this service as are many others who have already left 1 star reviews on Google about Purple Bricks.<br><br>In answer to the response... Today is the 27/8/24 Still not refunded !!<br><br>NOW IT'S THE 5th SEPTEMBER AND STILL NOT REFUNDED... !!<br><br>----------------<br><br>On £1018 purple bricks are accruing about £3.50 a month in interest on my money (@4.1%)<br>Over the 2 months that's £7<br><br>Multiply that but how many refunds that are owed back to unhappy customers and your probably into many thousands of pounds per month they are earning on money that should have been refunded...<br><br>I'M STARTING TO BELIEVE THIS IS PROBABLY WHY THEY HOLD ON TO IT FOR SO LONG !!<br><br>---------------<br><br>Ridiculous for a multi million pound company !! ??????<br><br>Fyi... I don't want to contact anyone else from your company to discuss this issue... (Like you've written on other negative reviews)<br><br>... here's a thought<br><br>Just process the "????????????????????????????????????????????????" refund and give me my money back !!
17th Nov 2025 (9 mo. ago)
Me
Company has good intentions, but a piece of advice: if you deal with it, show your property yourself and avoid using the Self-Employed reps Purple bricks offers you. The last option is a definite NO NO
7th Nov 2025 (9 mo. ago)
M M
I do not recommend Purplebricks, as even the basic service they claim to provide is of very low quality. Be prepared to spend hours chasing them up for the most basic things and handle negotiations yourself. Unless your property is extremely desirable, it will probably take a very long time to sell.<br><br>The agent was very hard to contact and the whole process was delayed, from the overpriced identity check where they try to upsell you additional "services", to getting the advert ready and getting the For Sale board up. So much so that I went to cancel the service twice; the first time the agent reassured me that there wouldn't be anymore delays; when more delays inevitably happened, I again tried to cancel but apparently was 1 day outside of my 14-day cooling off period, so I was stuck with them and had to at least give it a try.<br><br>I wanted to provide photos myself and pay for the medium-priced package, but by the time I instructed them they'd removed that option. The 360-degree tour they put together was very poor. Everyone who viewed the house complained about how bad it was, and how it made the property look a lot smaller than it was in reality. The advert was viewed 1,600+ times on Rightmove and not a single viewing was booked from those. I find it hard to believe, as it was a very desirable property. It's more likely that whoever they rang for enquiries was unresponsive. Luckily, several buyers contacted me directly through Purplebricks and I started doing viewings and receiving offers.<br><br>When my main agent went on holiday, another one took over. She gave me terrible negotiation advice, clearly had no knowledge of the current property market or didn't recognise the real value of the property, and said I shouldn't reject the offers I'd received because "that's probably the most you'll get". I'm lucky enough to have sold a property before, so after handling the negotiations myself I received offers from 5 out of 6 potential buyers and ended up achieving 8% over the starting price. A good property agent would have likely been able to achieve a bit more.<br><br>It was very time-consuming and stressful dealing with Purplebricks, and I wouldn't do it again.
Seller
5th Nov 2025 (9 mo. ago)
A Seagrave
We have been lucky to sell quickly so haven't used PB for long but generally has been straight forward . Setting up the Ad was really straight forward and managing my own diary was straight forward . I could contact the team if I found any issues . The negotiations were straight forward as well . I enjoyed showing my house myself and people react well to your homes information being given by you. I would definitely recommend PB it's much cheaper and gave me all the things I required in an agent .
Seller
26th Oct 2025 (9 mo. ago)
A Reddington
Me and my housemates had a viewing today at a house in selly oak, we met Monty at the property and instantly felt at ease, he was very accommodating and any answered questions we had. Thank you Monty !!!
21st Oct 2025 (10 mo. ago)
Carrie
Purplebricks are a cheaper way to sell your home. We paid £1k flat fee upfront and did our own viewings. We marketed higher and achieved £10k more than their valuation, which i think was low. Our case manager was very good, answered questions quickly, late evenings and weekends. The app, which is supposed to help you manage your own sale easily, was terrible. Apparently work was being done on it, but it wouldn't let me see messages, cancel viewings etc, so I mostly had to use the browser login. Overall, we had a good experience though, and sold quickly which is the main thing.
Seller
19th Oct 2025 (10 mo. ago)
J Proll
Excellent from start to finish for a fraction of the price.<br>This company is great if you are happy to use the app with which most correspondence takes place.
11th Oct 2025 (10 mo. ago)
P Bond
I've sold my last three homes with Purplebricks, and have been very satisfied each time. Viewers must work a tiny bit harder to arrange a viewing, which helps filter out "tyre-kickers". Contact is easy and to the point, and their staff have been very helpful when needed.
Seller
4th Oct 2025 (10 mo. ago)
S halsall
very efficient and friendly service can't fault it
18th Sep 2025 (11 mo. ago)
S Briggs
Communication from the account manager could be better .<br>It was also very difficult to talk to them directly.
3rd Sep 2025 (11 mo. ago)
S Cheng
I listed my house for sale through Purplebricks, and the experience was highly unsatisfactory.<br><br>The agent assigned to my property, Chris, did not contact me at all throughout the process. Despite my attempts to reach him by contacting Purplebricks more than six times, I received no response. I was forced to communicate directly with the buyer to negotiate and finalize the sale.<br><br>Additionally, Purplebricks collaborates with a company called Lifetime Legal, which handles buyer and seller identity verification and financial documentation. My experience with Lifetime Legal was equally disappointing. They charged expensive fees for identity checks and persistently pressured my buyer with unsolicited offers for unnecessary memberships and services. This conduct not only frustrated my buyer but also created significant obstacles in completing the sale.<br><br>In conclusion, I strongly advise against using Purplebricks for selling your property if you wish to avoid such issues.
Seller
30th Aug 2025 (11 mo. ago)
S Dodoo
So far the experience has been smooth
24th Aug 2025 (11 mo. ago)
S fleming
as soon as you don't take out an expensive package you are a second class client.<br>the app is hardly user friendly needs a complete revamp.
17th Aug 2025 (1 year ago)
M Mike
If you're selling with Purple Bricks, be aware that my buyer experience has been really poor - no show from agent at appointment this morning (90 mins round trip for me) and really difficult to communicate with ('Live Chat' isn't live).<br>I won't be considering any Purple Bricks properties now.<br>17th Aug - thank you for your response, but no, I won't message you for someone to respond - it's that infuriatingly slow, impersonal and unreliable method of communicating that led to me sitting outside a property for half an hour, not knowing if your agent was turning up and with no response to your 'live chat. Your comms are really poor - I won't be using you again
Buyer
17th Aug 2025 (1 year ago)
M Cox
DO NOT USE UNDER ANY CIRCUMSTANCES!!!<br>Do not be seduced by the free or reasonably priced upfront costs. Once they have your money, they sit back and do nothing. ‘Property Experts’ are no more educated on your local markets than you are. They add no value and their house showing techniques are lazy and uninterested at best. We listened in to viewings and were horrified. We had to re-write our own property notes and the ‘professional’ photographs were horrendous. Get your own EPC done, otherwise you will pay double and they won’t turn up. DO NOT UNDER ANY CIRCUMSTANCES ENGAGE THEIR LEGAL SERVICES. By the time we had found all of this out we had already paid them. In the end we took our own viewings and sold the house ourselves. Post sale services including Memorandum of Sale took forever which seriously delayed our completion. We waited 3 MONTHS to be refunded our EPC costs.<br>Purplebricks are nothing more than a front to get your money then drop you like a hot brick (pardon the pun)<br>Take our advice and that of BBC Panorama, engage the services of a local reputable agency with a high street presence. It may cost you more, but it will be worth every penny and will save you the stress, anxiety and frustration.
Seller
6th Aug 2025 (1 year ago)
N Doyle
So far not so good. Terrible accessibility to agents / account manager or updated communications.
31st Jul 2025 (1 year ago)
L Long
We would not recommend Purple Bricks. We were selling my late mums house & felt passed from.pillar to post with no dedicated contact. The Sale board blew down & broke the gate post within days, took an age for them to put it back despite various emails. Communication has been terrible. The viewing agent Angela however, was brilliant, kept us informed after every viewing.
Seller
26th Jul 2025 (1 year ago)
R Simm
From day one, the service and communication was first class. Marketing my house was very smooth, and after the sale (which took 4 days) the service continued with advice and their system tied everything up nicely. Although you have to pay upfront, the overall cost was 25% of the local high street agents.I took the £1099 offer which was more than adequate.
Seller
21st Jul 2025 (1 year ago)
A Mcneill
Found them to be extremely helpful and Stephanie couldn't have done more. I originally went for the free package, then upped it to include Rightmove etc for £799. Best money ever spent. Unfortunately the downfall was the app , it was very glitchy. Often it wouldn't load up my messages, offers or appointments. Because of this I couldn't give it a five star service
6th Jul 2025 (1 year ago)
J Rogerson
Using purplebricks was a no brainer cost £1000 instead of £6100 .there very efficient and found me a buyer recommend them evertime
Seller
4th Jul 2025 (1 year ago)
G Gothard
Disappointed with the lack of communication, without Tracey Pitt we would have been left completely in the dark. To us Tracey is Purplebricks and deserves appreciation for the time and effort she puts in on our behalf.
2nd Jul 2025 (1 year ago)
S kershaw
Communication is poor, you tend to do everything yourself. Trying to contact them by phone is ridiculous. Even when I had a provisional sale on my property, Purplebricks sent me emails for other viewings, after I had accepted the offer. I also asked them not to put a for sale sign in the garden, they ignored my request. I had to take it down.
Seller
30th Jun 2025 (1 year ago)
W Phillips
Overall, vey good service from some individuals. We did pay additional fee for extra viewing service etc. whether or not this was warranted, i am unsure. Personally, my negotiators were none existent as i did alot of this myself. My personal account manager was also non existent until the final week of the sale, following numerous emails and requests for either updates or information.<br>So in the whole, a mixed bag, but house is now sold....
Seller
29th Jun 2025 (1 year ago)
Anisah
Please don’t use them. It’s more stress than anything even with the paid package. You have to chase them for everything. When I told them this was not working and demanded a refund they offered a partial refund which should have been received in 15 working days. It’s now well over 5 weeks and I keep chasing for an update and get nothing! They false promise you and do nothing. I would avoid this and go for a real estate agent who will actually want to try and sell your home as they have an incentive to sell. This company has no incentive to sell or do anything. It’s a shame as it’s a good idea but things don’t flow together well!
Seller
21st Jun 2025 (1 year ago)
S Penrose
There was no option for 0 stars.<br><br>Advertising and viewings worked ok. However the app is clunky and didn't respond very well, and I quite often had to close the app completely and reload to get on the page I wanted.<br><br>Once we sold we were very happy, but we had a 2+ month delay due to the awful partner firm Life time legal. The poor communication and planning of simply getting ID checks and financial checks seemed to have caused major delays. If it wasn't for the direct communication with the buyer our sale would have fallen through.<br><br>We saved circa £1500 when in comparison to local estate agents. I would advise that the stress and delay caused is not worth £1500.
Seller
18th Jun 2025 (1 year ago)
I Eldridge
A complete and utter shambles, Purplebricks and Lifetime Legal their partnering company, shameful, I'm embarrassed for them, a company on the verge of collapse.
13th Jun 2025 (1 year ago)
M Delamaine
Awful. I paid for the full package and did everything myself. Also paid upfront and feel they had no incentive to help me because they had been paid. No estate agent showed my house to viewers, it was just a key holder who knew nothing about the property, so I was texting him the whole time. Their third party legal party took 7 weeks to run compliance on the buyer so I have had to be in touch with the buyer almost daily. No one at PB has ever called me back, or chased the buyer or communicated with them in any way. The stress and delays caused by using PB was not worth the cost saving.
Seller
11th Jun 2025 (1 year ago)
D Powell
It's kind of hard to know where to start so I will begin with this - if you are considering using Purplebricks - please read all the following reviews and go elsewhere, I wish I had read them first. I hoped that my experience was a one off but it appears that many others have had similar experiences - they take your money, then ignore you and getting a refund under their 14 day cooling off period is really hard going. In my case Ahmet Jamel who pestered me constantly to sign up suddenly became uncontactable the minute I paid. I tried phoning, voicemail, sms and email - not one response. It started to go wrong When Lifetime Legal searched on the wrong property when doing the AML checks. I became so dissatisfied that I requested an immediate termination under their 14 day cooling off period, I was just 4 days in at that point. I was told I could not get a refund until they had checked I had not used any services and that I would have to wait 24 hours - seemed fair enough. The next day the photographer calls. First question I asked him was when he had received instruction from PB - it was after I had cancelled. If that isn't dirty tactics I don't know what is. I was promised a manager would sort it, no contact and no refund so far. You have to go through all sorts of hoops before you can take it to the ombudsman, the hassle is ridiculous and it appears from other revues that this is their modus operandii. Seriously people, just don't do it, it might look cheap but it is cheap for a reason. One final thing you will see lots of boiler plate responses from PB about how they care and they tell you to get in touch with them so they can sport things out - don't be fooled, once they have your money - that's it, they couldn't care less. Despicable company that should be stopped from trading.
Seller
11th Jun 2025 (1 year ago)
L Helliwell
Melanie who valued the house was spot on, had great communication with her . . . Then it went downhill. Had basically zero reply to emails or phone calls thereafter. We were left not knowing what was happening or where we were in the process. Very poor/non-existent customer support.
Seller
7th Jun 2025 (1 year ago)
M Faisal
Amazing service , no charges.thank you
31st May 2025 (1 year ago)
P Thompson
Local rep fine. Negotiators unresponsive and slow
21st May 2025 (1 year ago)
W Menzies
Good start then very poor. Initial contact (including paying them) was good. The photographer excellent. After that point it was all downhill. Terrible app, pretty poor website and the negotiators and getting the Memorandum of Sale was tortuous. Prepare yourself for multiple calls, fruitless chasing. Also, Purplebricks seem to be hiding google reviews. Be aware they respond on here quickly but do not respond directly to queries. Use a local agent if you can. Avoid.
Seller
18th May 2025 (1 year ago)
M Ward
The only reason I gave on star was because they are cheap. The communication is terrible - sometimes waiting over a week for a response and then no apology for the late reply. At one point my first buyers pulled out and I wasn't informed and the ap keeps giving an error message. Even my complaint went unanswered!
Seller
18th May 2025 (1 year ago)
undercover
As a buyer that had my offer accepted over a month ago. I am about to pull out of the purchase. A lady called Nat who works for Purplebricks just told me it's not their job to help me buy, but instead it's now my job to find out how to buy the house. What a joke! To add to it, she decided to be extremely rude and berate me over the phone!?!! Disgusting behaviour. Avoid all houses that are with Purplebricks
Buyer
16th May 2025 (1 year ago)
D Franks
Good idea if you want to do the viewings<br>All is average
4th May 2025 (1 year ago)
D Paddon
You get what you pay for!<br><br>Lets start with the positive, my estate agent, Giles, was great. Understood the location, found a similar property sold recently, and did a great job with the listing.<br><br>Then things started to go awry. The app (android) doesn't work. This is both annoying for me as a seller, but also for potential buyers of my property!<br><br>The things that don't work are:<br>1. Can't add photos<br>2. Can't view 360 tour<br>3. My property isn't on main screen<br>4. Viewing my listing details doesn't work<br>5. Half the time you just get a purple spinning wheel, and need to close the app.<br>6. Can't set when I'm available for viewings<br>7. Can't reply to messages from potential buyers!!!"<br>The only help I ever received was "yes we know, use the website". Not overy useful to be honest when using a phone, and its still clunky.<br><br>My 'account manager', who you get passed to between your listing going live and getting an offer was useless. She tried to sell me conveyancing but given the issues I'd faced, i declined. I tried to contact her twice more, she didn't ever reply to me.<br><br>Then, once you have an offer, you're passed onto the negotiation team. Expect to spend a lot of time on the phone, queueing to talk to someone, with occasional silence or just being cut off. Once you do get someone, you're just talking to a call centre who just want to get rid of you, ysing the normal 'it will be completed by the end of today' line.<br><br>It took 4 weeks for my buyer to get her checks completed, by which time I'd dumped Purplebricks and gone to a regular estate agent. They managed to complete the checks in 4 days!Prior to that, they were getting so frustrated and considering pulling out, yet when i explained that, the purple bricks agent just fobbed me off again.<br><br>I did raise a complaint, the auto reply says they will get back to me within 15 working days...<br><br>Honestly, I would never use purple bricks again. Especially as a seller and I'd really be worried about purchasing a property listed with them.<br><br>I sent cancellation notice to Purplebricks a week ago, I also emailed my account manager the same details, including this feedback. I've yet to have any contact from Purplebricks regarding that.
Seller
4th May 2025 (1 year ago)
D Strainge
Excellent and friendly service from from Purple Bricks they are always there to help and advise without question and i can't speak highly enough of Andrew and Carol Higham as I couldn't have got through this sale without them they are both amazing. 10/10 to Carol and Andrew and the entire Purple Bricks team.<br>Thank you for everything.<br>Best Regards David & Dawn Strainge
Seller
12th Apr 2025 (1 year ago)
K B
Not the best experience. Sell well when they want you to go with them but very slow with everything. If we were to sell again I would definitely chose another company.<br>When I complained I received a £50 discount...would have preferred it not to take so long for the process because nobody was listening to me.<br>No stc sign up after 8 weeks, no memorandum of sale 8 weeks. Any updates at the beginning were slow. App is shocking, dont bother downloading, not much better online either. Poor service overall.
Seller
10th Apr 2025 (1 year ago)
C Jennings
Good experience all round. On market to legally completed in 64 days. Our sales progressor Luke was on hand any time we asked for him to get involved and our property expert Simon was knowledgeable and efficient at the front end.
Seller
28th Mar 2025 (1 year ago)
L H
Service from j snookes was excellent but purple bricks as a company was appalling.<br>We agreed and paid a one-off fee which purple bricks subsequently reneged on wanting to charge us ongoing fees for marketing our property.
Seller
27th Mar 2025 (1 year ago)
A Szeremeta
What started off well with Purplebricks, ended up as a complete nightmare and I'd definitely never recommend Purplebricks to anyone.
25th Mar 2025 (1 year ago)
P fornal
We were happy with the service. Saved us lots of money. Minor improvement areas: Website a bit temperamental and no-one was answering the main phone line. Direct numbers/account manager more accessible.<br>Thank you to Steve (photographer) and Duncan (Estate agent) for your prompt replies and very helpful approach.
20th Mar 2025 (1 year ago)
A Brown
What an awful experience from start to finish. Firstly, it is not free, (but surely everyone knows this by now?) unless you do literally everything yourself including your own marketing and advertising and good luck with that. If you want the usual things, photos, floor plan, a write up, advertising where it matters I.e. zoopla, rightmove etc., then be prepared for £1000s of potential additional costs. It is going to cost you a minimum of £700 if you do everything yourself but just want to be on Rightmove and this is not just a one off cost, but every 6 months there is a minimum of a £600 charge to keep your advert live and still no guaranteed sale after all this so there is an element of gambling and if you have a low to mid value property you should seriously think about whether it would be more financially effective to just pay a High Street agent their 1% commission and let them do all the work with no hidden extras and repeat demands for money. Now onto your assigned 'agent'. Firstly, good luck getting hold of them. They are painfully slow to respond, sometimes taking up to a week. You can manage your advert in your online portal and make tweaks but you need the agent to approve this and action which can take days. Also, the only marketing advice they ever gave is to keep lowering the price in large drops, even if you are already below market valuation at this point. Purplebricks brand took a hammering after they went bust. They survived with a buyout from a competitor but they haven't changed the business model / poor customer service that so clearly caused their demise. Don't bother complaining to their customer services either. They have 'scammy' feeling approach to customer service complaints. I.e. the customer is NEVER right and must protect revenue at all costs, so don't expect any kind of partial refund or good will freebies. They present you with a list of reasons why your complaint is not going to be taken seriously and berate you as if they are defense lawyers rather than customer service support. I would just avoid as the experience is poor and it is 50/50 if you will end up paying more and having more hassle than if you just go with a traditional agent in the first place, who you may actually achieve a higher price with anyway and so won't cost you any more than selling with Purplebricks would. The whole thing is a bit of a trick when you think about it so be wiser than me and don't fall for it. Honestly I thought this was the way forward but I have learned the costly and timely way that the High Street agents are still the better option and can offer an edge over these online only marketers. If you do choose an online platform, don't go with Purplebricks at least.
Seller
17th Mar 2025 (1 year ago)
D Merritt
Really poor experience across the board. Constantly felt like the middleman, The services they provide are purely reactive and lack ownership, Wouldn’t suggest them to anybody and anybody that I have engaged with that has nothing but negative comments about purple brick and doing business with them. The general tone is incompetence or lack maturity in their processes
16th Mar 2025 (1 year ago)
B Pruce
Terrible experience throughout. No communication, no response, sent round the houses to deal with anything. Only thing that was good was viewing agent, but unfortunately when she was off sick nobody let me know or covered her viewings.
14th Mar 2025 (1 year ago)
D Martin
Very happy with the service from PB's. Easy to manage viewings through the online bookings. If you are happy to do your own viewings and want to save money on agent fees then PB's is the way to go. The only reason I did not give 5 Stars is their insistence on charging both seller and buyer for ID checks which are not necessary as the solicitors do this anyway.
6th Mar 2025 (1 year ago)
Kami
Very happy with PB services so far, they've been nothing but attentive and informative. Handling the sale of my property is being well looked after. Costs wise, well cheaper and probably more effective than most estate agents! Thank you :)
Seller
26th Feb 2025 (1 year ago)
C Turner
I would never recommend using Purple Bricks.<br><br>To start with the photographer came to our house super quick to take photos which was great, however he didn’t remove his shoes which meant I had to constantly follow him around with the hoover as I obviously wanted the house to be clean as we were trying to sell it…..<br><br>As an over view, they take forever to do simple tasks like check documents, staff don’t reply or seem to care. You have to go through to a call centre each time you want to speak to somebody. Some staff can only make ‘outbound calls’ so good luck getting put through to the person you spoke to the day before!<br><br>We were at a stage we were at risk of loosing the house we were buying and potentially looking the buyer of our house due to the terrible service from purple bricks.<br><br>Staff do not seem to care, I once asked to speak to a manager and was told you have to request this online I then asked how do I do this and they responded with ‘I don’t know’. The only reason we got things sorted and finally moving is because I called the sales negotiator to inform him we were going to move estate agents (even though we had already paid PB)<br><br>Hoping that the sales progression is not as painful however when I had a call to say the memo of sale was finally done they advised a member of the team from sales progression would be in touch in a week…. Why does everything take so long with them?<br><br>You literally get passed from pillar to post when you call and also make sure you have 20-30 mins each time you do want an update as you have to wait in long ques and then get passed to different people.<br><br>I would never ever recommend PB and I would always rather pay more money and go to a local estate agent.<br><br>I have sent a complaint on Friday 14th Feb and was apparently suppose to receive an acknowledgement within 3 working days but no surprise I am still waiting for any kind of response.<br><br>Honestly it is not worth the head ache using PB just to save yourself a little bit of money.
Seller
22nd Feb 2025 (1 year ago)
J Rodrigues
Avoid! I paid for a service I am no longer entitled to according to them as they changed their T&C. I’m having to take legal action. Apart from this, their is no communication unless you do the chasing, you think you are getting a good deal because they are cheaper than other estate agents, there is a reason for that, they are incompetent! Do yourself a favour and go with a reputable estate agent and spend a bit more to get the job done properly.
14th Feb 2025 (1 year ago)
V Barbacari
It was Ok for me) with the money I've been charged quite happy with the result. If you are not in rush and happy to do some work yourself is ok. If you ready to pay 2-3 times and leave all the work with agents is completley fine. But I guess some people won't be happy with them and not sure will be Purple Bricks fault is kind of you get what you pay. For me most important thing was to have my property advertised which they did. I arranged myseld views which is not a big deal. They got a pretty good app so easy to manage, after sale were also helpfull so can't complain at all and if will have a property to sell again they will be first choice again)
Seller
12th Feb 2025 (1 year ago)
S Thomas
Review for Purplebricks – Very Poor Service<br><br>From start to finish, our experience with Purplebricks was extremely disappointing. There was no consistency with the people handling our sale—contacts kept changing, leading to confusion and poor communication throughout the process. Management was ineffective, often taking days to respond, even when the deal was at risk.<br><br>Once they’ve been paid, they seem to lose interest, offering little to no support. The lack of professionalism and urgency put our sale in jeopardy multiple times. If you’re considering an online agent, I’d strongly advise against Purplebricks. Avoid at all costs.
Seller
11th Feb 2025 (1 year ago)
N Noushad
Stay away from these agents . Very bad customer service and not answering to our calls .
3rd Feb 2025 (1 year ago)
C Cyclist
You do not “sell your house for free with Purple Bricks”, you get to give Purple Bricks free advertising if you choose the free option, ie you get a Purple Bricks sale board, but do all the work. If you pay, which I did, they offer you a similar package that you’d get from any estate agent. That said, my experience is a poor one. Once your property is advertised, the only support/advice they seem to be able to offer is “reduce the price by 5%”. When you sell, let’s say they’re not prompt or efficient, it took a complaint, a poor Tripadvisor report before they decided to respond. Our buyer actually went to their<br>office to complain at lack of communication!<br>So in summary, don’t believe the hype, their performance may depend on the region, but you are just as likely &!in my opinion better to seek via a local estate agent.
Seller
26th Jan 2025 (1 year ago)
S Blake
This is the third timecwe have sold with purple bricks and it will be our last. The previous two sales were excellent but since they were bought out by Strike, they have changed the way they operate and it simply doesn't work. The main issue is that you no longer have one person as your local contact. Each part of the process is now dealt with a different department which doesn't work. People who viewed our property said they had terrible trouble getting through to someone who could arrsmge the booking. Twice we had to wait hours for a negotiator to respond to offers we had received. There were frustrating aspects to every part of the experience this time and we suspect this contributed to the length of time it took us to sell our property so very disappointing after having had positive experiences before when we had a local agent who was contactable by Mobile phone.
Seller
15th Dec 2024 (1 year ago)
E (Lisa)
Not a great experience with Purplebricks. Communication wasn’t good, updates were not given as promised and were not useful.
12th Dec 2024 (1 year ago)
T Bellhouse
If you like being frustrated - Purple Bricks is definitely for you.<br><br>Let’s start with the only positives - our local property advisor was very personable and efficient (cynically however - this is where they are selling the service to you so fairly important.) Also, the subcontracted photographer was very efficient and made our home look great.<br><br>The rest of my experience with Purple Bricks however, was pure frustration.<br><br>Their internal communication / awareness of your situation is beyond poor. It seems that no one makes or refers to notes on your file, so every call is new news to them and you have to constantly restate your position and what you want.<br><br>The Purple Bricks App is flaky to say the least. At one point it lost all my solicitor details and deferred back to their panel solicitors just as the memo of sale was being generated.<br><br>The negotiations team are beyond hopeless. You get a dedicated “skilled” negotiator to act on your behalf. They were so “skilled” at this - I was forced to take back control and do the negotiating myself. I was “advised” by this negotiator, working to get the best deal for me, to drop my asking price significantly - in direct conflict with the view of their valuer.<br><br>The process of getting a Memorandum of Sale was as much fun as removing all your teeth one by one with a pair of pliers.<br><br>The post sale team is staffed with administrators who manage your sale progress by sending a standard one line email “Please can you update on the progress of the sale” to your solicitor. They do not engage with you, they are not personable and they are not helpful.<br><br>It was not just me feeling the frustration of dealing with this highly inefficient organisation - I had complaints from my house builder, solicitor and our buyers solicitor on how difficult they were to contact and then when you did eventually get through, how ill-equipped they are to answer your queries. Absolutely shambolic.<br><br>This is a lesson learnt for me - you get what you pay for. (I did opt for the paid service - goodness knows what it’s like if you go for their free option).<br><br>Please take the advice that many around you will be offering when you suggest using Purple Bricks - to go with a traditional Estate Agent - at least you can go round to their office and find them if they are unresponsive!<br><br>One last final irony - the link provided to give feedback via Feefo has now expired and I cannot use their preferred channel to express my dissatisfaction - despite my sale not even completing yet!
Seller
6th Dec 2024 (1 year ago)
V blackmore
Horrendous, not to be recommended
1st Dec 2024 (1 year ago)
R Bangs
Absolutely fantastic service,was sceptical regarding paying less ( a lot ) than your high street agents but was extremely happy for the very start... Thank you Purple bricks
30th Nov 2024 (1 year ago)
D Rushworth
Excellent professional and friendly service,<br>The Purple Bricks Staff, can look after everything. They work hard to make the whole process as simple as possible and are always on hand if we have a question.<br>We get regular updates so we are never left wondering what is going on or if there is a problem.<br>I really would recommend them to anyone looking to buy or sell a home. Even if you are just considering a move.<br>And, all things considered, they are good value too.<br>Thank you
28th Nov 2024 (1 year ago)
R Santana
If your happy to have no help, no updates, no advice, slow service, no responses to messages sent, just basically a listing on rightmove and a do-it-yourself attitude after you have paid upfront - then purple bricks is for you.
28th Nov 2024 (1 year ago)
J Booth
From being with Strike then we got passed over to Purplebricks, it was a complete and utter joke.No one could contact them. We had people knocking on the door to book a viewing. I could go on but there was to much to tell. Never Ever Again.
26th Nov 2024 (1 year ago)
J Todd
I was lucky that my sale was a very easy process, but Purple Bricks was guiding me along the way despite only going for the cheapest package (Rightmove only). I ended up saving thousands, so I would definitely use again.
Seller
17th Nov 2024 (1 year ago)
A Asam
Dealing with purple wasting the time I wasted my 2 weeks after my offer was excepted worst service
13th Nov 2024 (1 year ago)
P Chester
Very good estate agent, always there to answer questions and very professional. 5 out of 5 no complaints. Thanks
11th Nov 2024 (1 year ago)
S King
So signed up to Purple Bricks in June 2024 and sold in three months. Having taken the full house package which is the 360 video walk through and advertising on Zoopla and Rightmove websites we found the PB experience of selling overall good but there were a few points that let it down. The PB app is quite clunky often not showing up to date details of viewing and the message feature is either pretty poor or the person your messaging e.g. your local property partner (The person who oversees your house sale) or the actual person who does the viewing doesn't bother replying.<br><br>I found the only way to contact the above was by text message. I have to say the lady who dealt with our viewings was excellent keeping us in the loop.<br><br>Overall i would recommend using Purple Bricks to anyone
Seller
29th Oct 2024 (1 year ago)
Z Makda
Awful service. I've not had a pleasant experience with purple bricks. They took almost three weeks to list the property. Almost every time I wanted to speak to my agent, he was unavailable. Would hardly return my calls. The memories of sale which should take a few days max... Took 4 weeks! I would NOT recommend this estate agent.
Seller
26th Oct 2024 (1 year ago)
EvansAbove
(ZERO stars, in reality...)<br><br>I WARN YOU - DO NOT USE THIS COMPANY!! - (You'll thank me for saving you stress...) - STILL awaiting a refund... ...I'm beginning to think that they abuse consumer law because they can make a killing on the interest, with OUR combined money from 10's of 1,000's of customers, for as long as they can get away with it (3 months and counting, for us...)...<br><br>They are pushy and terrible. They do NOT like (even virtually instant) cancellations, within the cool-down period..<br>Initially felt VERY pressured into making a decision on the spot (and sending them over £1,000) immediately.<br><br>The NEXT day, I'd decided not to use them. The rep confirmed that he would initiate the cancellation and refund, but that it would take 3-4 weeks to 'process'.<br><br>Almost 2 weeks in of the 14-day cool-off period, I'd heard / had nothing at all back from the initially chatty and friendly 'rep', via the app, site, email, etc, to confirm this. Concerned, I used the site chat to talk to another rep, who confirmed that there was NOTHING on file, and NO notes, regarding the promised cancellation.<br><br>I then used the site messaging itself to request a refund, primarily for a record of this, within (luckily) literally 1 day of the deadline (again, with absolutely NO feedback given once 'clicked', that my message had even been sent / worked).<br><br>All seemed VERY underhanded, and was a VERY stressful experience, still waiting on the refund (may have to take this up with my bank) and I 100% won't be using them again.<br><br>**UPDATE** (Not a good one)...<br><br>I finally got contacted by a rep, who clarified that I hadn't cancelled until nearly out of time (so clearly the sales rep had done NOTHING, despite promising me he'd done it, while my window was steadily timing out - make of that what you will...)<br><br>Standard response - I'll apparently receive the refund after yet MORE delays - I've seen other reviews where people are STILL chasing for refunds, so no thanks - I'll give the proof to my card company, so they can pull it back - at least I'll actually get it back that way.... ...I was hoping that my update would be a quick resolution, but clearly they REALLY do not like giving you your money back, despite the (by law) 14 day cooling off period requirement...<br><br>** SECOND UPDATE (02/09/2024) **<br><br>STILL no refund, and NO further updates / communication. My bank has now given them a limited time to respond, before they have the payment reversed. I warn you, for your own sanity, do NOT use this unethical 'company'...<br><br>...Yes, a few people might (eventually) sell using them, and all seems fine - but look at the ratio, and if you have any issues - in short, it's a VERY loaded game of Russian Roulette....<br><br>*** FINAL UPDATE, and good riddance ***<br><br>Well, we FINALLY got the refund, after the bank gave them an ultimatum - So, August 3rd, to October 22nd - 2 and a half months of fighting, chasing, etc... ...VERY much doubt we'd even have the refund had we not got proof, chased when nothing was done, leveraged the bank's authority, AND left a paper trail.<br><br>Use them at your peril, people... I'm never, EVER going to use them again, and I will advise EVERYONE I know, should they sell their home, of my horrific experience with them.
23rd Oct 2024 (1 year ago)
M Hutchinson
Poor, protracted, disorganised. Never again.
13th Oct 2024 (1 year ago)
R Longstaff
DID NOT TURN UP NO CALL NOTHING<br>waited at property for 1 hour for reece no phone call to explain wasted my morning really disgusting way to treat people suppose thats to be expected from a cheap online estate agents definetly not using PB rather pay extra and get the more established ones
8th Oct 2024 (1 year ago)
P Ellis
We opted for the intermediate package using "professional" photos then hosted viewings ourselves. While we saved thousands, we could have saved even more using our own photos as the ones provided did nothing to enhance the property. Nearly every viewer expressed the same reaction we had, that the photos did not do justice to the property. Otherwise, the experience was very positive and we did have multiple offers.
Seller
7th Oct 2024 (1 year ago)
J Fletcher
Avoid like the plague . App has not worked throughout the whole experience . Useless doesn’t even deserve one star if I could give zero I would . Never again
4th Oct 2024 (1 year ago)
C East
From the outset commnication was second to none which reassured me greatly. A geat service.
2nd Oct 2024 (1 year ago)
S 2019
Poor communication
29th Sep 2024 (1 year ago)
Anonymous Homeseller
No one contacted me during the time I was trying to sell no help or encouragement at all your company is only interested in taking property sales peoples money and I feel I paid nearly paid£2000.00 for your service and I only had one viewing in 3 month you should credit me with some money
Seller
15th Oct 2023 (2 years ago)
Anonymous Homeseller
Christian has been brilliant from day 1. Easy to contact, early mornings, evenings and weekends. Very friendly, down to earth and has been very helpful and offered good advice. Will always recommend and come back in the future! Thanks, Christian
Seller
13th Oct 2020 (5 years ago)
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