P Sutton
From taking the photos of our house until sorting out last minute glitches in the chain on completion day Emma and the team at Rock Estates were fantastic - friendly and professional, easy to contact and always happy to help with whatever questions we had.
Our move was complicated by collapsing chains and erratic behaviour from some of the parties involved - I am so glad we used Rock Estates as they helped us navigate all the problems we faced
Thank you... Read more
Seller
13th Mar 2026 (5 days ago)
We invited three local agents to value our home and immediately warmed to Emma. She was friendly and knowledgeable, putting us at ease with her assessment of our home. She took her time with the photographs and the results were stunning. Viewings were arranged quickly, and an offer accepted within a week.... Read more
Seller
11th Mar 2026 (7 days ago)
V Pascoe
Outstanding estate agents. Great communication, very personable and proactive. They go over and above keeping everything moving along. Highly recommend... Read more
4th Mar 2026 (14 days ago)
S Parker
Home sold within a week of going on the market. Kept updated as the sale progressed. Can not praise highly enough. Many thanks to the whole team.... Read more
Seller
25th Feb 2026 (21 days ago)
Dillon
Chloe made the experience of finding housing very easy and stress-free. Highly recommend using this agency for your housing needs.... Read more
4th Feb 2026 (6 weeks ago)
M Barnes
Chole is a fantastic realtor who went above and beyond to help us with post-lease issues. Her deep knowledge of the home and the surrounding neighborhoods made the entire experience smooth and reassuring.... Read more
29th Jan 2026 (7 weeks ago)
K Davidson
Thankful to Rock Estates, and my contact Chloë, who have been amazing during the process of securing a property to rent. Chloë has been amazing, she is professional but approachable and always available if I need anything - which is a great reassurance during my first time renting. Would happily recommend!... Read more
Tenant
27th Jan 2026 (7 weeks ago)
C bampton
Rock estates have been really helpful and communicated well. Currently renting a property with them and no issues so far. Chloe has been friendly and a pleasure to communicate with... Read more
Tenant
27th Jan 2026 (7 weeks ago)
S Jackson
Chloe from Rock estate was great, she answered any questions we had and was quick to respond to any questions and queries we had. Thank you!... Read more
19th Jan 2026 (8 weeks ago)
K Jennings
Rented a property through Red Rock and have been extremely happy with their service throughout the tenancy. Everyone I dealt with has been so helpful and made the process much less stressful. Thank you.... Read more
Tenant
15th Jan 2026 (9 weeks ago)
J
Rock Estates were excellent throughout. Smooth process. Clear communication and a very professional team. Highly recommended.... Read more
14th Jan 2026 (9 weeks ago)
M Wells
Fantastic service from start to finish. Emma, Evie & the team were professional, friendly, and always kept me informed. The whole process was smooth and stress-free. Highly recommend!... Read more
14th Jan 2026 (9 weeks ago)
C Ford
I had contact with Rock Estates and was left with a very poor impression. Communication was unprofessional and unreliable, with messages going unanswered and no closure provided.
Being ignored after initial contact shows a lack of basic courtesy and does not reflect well on how the business operates. I would expect a much higher standard of professionalism from an established estate agency.... Read more
13th Jan 2026 (9 weeks ago)
T Taylor
Evie and her team have looked after us very well throughout the process. If we ever decide to sell we will absolutely be asking Rock estates to handle the sale. Very impressed 10/10,... Read more
6th Jan 2026 (10 weeks ago)
B (Beck1981)
Amazing service from Emma and the team at Rock Estates. Really went above and beyond our expectations. Personal and professional. 100% recommend.... Read more
23rd Dec 2025 (12 weeks ago)
E jafari
Very responsible and precise.... Read more
18th Dec 2025 (13 weeks ago)
J Durance-Smy
Rock Estates were great during the process of buying my first home. A pretty daunting task but was made easy with Emma keeping me up to date through the whole process and was always quick with replies to any of my questions. Would highly recommend them and may even be back to sell and buy again in the future.... Read more
Buyer
9th Dec 2025 (14 weeks ago)
W Design
Emma and the team at Rock Estates have been the best agents I've dealt with - friendly, helpful and 100% professional. They represent the very best of their sector and I'd recommend them to anyone looking to buy or sell.... Read more
5th Dec 2025 (15 weeks ago)
G Rebecca
We have just completed our house sale and Emma from rock estates was great throughout with communication and updates throughout the process!
Thankyou!... Read more
Seller
3rd Dec 2025 (15 weeks ago)
E Iley
We used Rock Estates for both selling our old house and buying our new one, and they were brilliant! The team was super efficient getting our house on the market, and it sold quickly, thankyou to Laura for doing such a great job. We also felt really supported throughout the buying process, with Emma keeping in touch regularly and giving us updates from the buyers and our solicitors. Everything felt smooth and stress-free, and we would definitely recommend them in future.... Read more
Seller
2nd Dec 2025 (15 weeks ago)
P Images
Chloë has been marvellously proactive in helping rent my apartment. She is fast, efficient and professional, while exuding warmth and understanding for the situation. I’m happy to give Chloë and Rock Estates the highest of recommendations.... Read more
Landlord
30th Nov 2025 (15 weeks ago)
K orman
Emma and the staff at Rock were more than helpful in the completion of the sale of my property, regular updates and the chasing down of solicitors [who as we know can drag their heels] was first class and very professional.
i have no hesitation in recommending Rock at Needham Market and give them a full 5 stars.... Read more
Seller
27th Nov 2025 (16 weeks ago)
B Ashman
Laura, Emma and Oscar were amazing from first valuation through to completion day. Honest, transparent and friendly. Will use them again for our next move!... Read more
25th Nov 2025 (16 weeks ago)
Hannah

Rock Estates have been incredible! This was my first time selling a property, and after a terrible experience with another local agent - no viewings, no communication apart from being told to lower the price - I wondered if all estate agents were the same. The moment Emma visited, she put all my worries to rest. Her attention to detail and the care she brings to every stage of the process has been exceptional.
Within the first couple of weeks, I had multiple viewings and three offers. I accepted an offer just above the asking price - what more could I ask for? Since then, Emma has stayed in touch throughout, and the communication has been excellent. The house is due to complete this week!
We’re also trying to sell my partner’s home in the Colchester area. He has used several local agents, but after instructing Rock Estates a couple of weeks ago, he already has viewings lined up.
As a couple, being able to sell both our properties through Rock Estates so we can purchase our first home together would be amazing.
I genuinely can’t recommend Rock Estates enough - they approach estate agency differently, and it’s exactly what the industry needs.
A huge thank you to Emma.... Read more
Seller
25th Nov 2025 (16 weeks ago)
H Girdler
Emma and her team have been great. Very efficient and always kept me up to date with all communication. Emma went above and beyond to get us to the end result... Read more
24th Nov 2025 (16 weeks ago)
S Deverson
We trusted Emma and Rock Estates straight away from our very first meeting. We wanted an agent who were big enough to give us everything we were after but also small enough to feel confident the staff would know the property inside out and have a personal approach, Rock Estates really delivered on this front. They got people through the door really quickly and multiple offers within weeks. They pushed through our sale and kept us updated throughout which was greatly appreciated. We’d thoroughly recommend them to anyone looking for a great local agent... Read more
Seller
20th Nov 2025 (17 weeks ago)
E Hughes

Sold the house in 6 Days. Yes really. But only because of Rock Estates in Needham Market. Emma Knights was brilliant. She gave us a realistic valuation of our house and explained why she valued it at that price. We went with her valuation. She took a range of fantastic photographs and sold the house (STC) within 6 days. We also met Oscar who did the viewing. Very friendly young man with a great personality. Emma is brilliant on the communications, I contacted her a few times for help and info, she always delivered and has numerious brilliant contacts too. Emma was also exceptional at contacting the right people at the appropriate time to 'smooth' the whole process along. She really is brilliant at her job, all you need do is listen when she speaks, and (honestly) follow what she suggests. She is an exceptional Estate Agent, and she works for Rock Estates. If we ever move again Rock Estates will be the only Agents I will contact. Thanks Emma and Oscar, brilliant job.... Read more
Seller
19th Nov 2025 (17 weeks ago)
Alex
Rock Estates sold our property within a week of it being on the market. When our buyer lost their job and the chain collapsed Rock Estates then sold our property for the second time within a matter of weeks.
The team went above and beyond to get our sale and purchase over the line and we couldn’t recommend them enough for their professionalism and patience. We will definitely be using them in the future.... Read more
Seller
19th Nov 2025 (17 weeks ago)
A Burrows
Rock Estates have been brilliant. My house was on the market with another agent with no joy for 3 months, changed to Rock and it was sold quickly. Communication was great Emma and Lauren brilliant to deal with.... Read more
Seller
19th Nov 2025 (17 weeks ago)
S Rice
Fantastic service can't thank Emma enough for all of her support through this time x... Read more
7th Nov 2025 (19 weeks ago)
S Ambler
The service we received right from the start was outstanding!! Emma, Laura and Oscar (who worked tirelessly carrying out our viewings for us - 11 in total) were super friendly, extremely efficient and great communicators too; a WhatsApp group was set up for us to keep us updated and their communication was on point and timely. We sold in 6 days, and 8 weeks later, we’re in our new home! Much of this was down to the sheer efficiency of Rock Estates, cannot fault them in any way at all and would definitely recommend, in fact, we already have done :)... Read more
Seller
28th Oct 2025 (20 weeks ago)
Really lovely staff, explained everything that was happening, couldn’t have been more helpful... Read more
Seller
29th Sep 2025 (24 weeks ago)
M Herron
Outstanding - from start to finish. Excellent sales team, superb communication . Over and above , with out of hours communication.
Between house going onto market , and completion, was under 13 weeks!
Value achieved was almost £50,000 MORE than the valuation of another Needham Estate agent - who showed little interest in marketing my property.
Could not recommend Rock highly enough!... Read more
Seller
19th Sep 2025 (5 mo. ago)
E Coe
Our experience with rock estates was really positive. Emma went above and beyond for us and deserves a pay rise!! Would definitely use rock estates in the future. As first time buyers all the advice and help was so appreciated! Thank you, Emma!... Read more
Buyer
31st May 2025 (9 mo. ago)
N Logie
We had a great experience buying a house through Rock Estates. We had some issues with solicitors from both sides and Emma was always on hand to communicate with both solicitors and the vendors on our behalf. It would have been much more painful without Emma's professionalism and drive to get things moving. Highly recommended.... Read more
Buyer
29th May 2025 (9 mo. ago)
L bright
5 stars! Emma gave a really great impression from the first day we met to discuss our house sale, really friendly and professional and was absolutely amazing throughout the entire process of helping us buy and sell. Always keeping us up to date with what was happening and answering all the questions we had. Highly recommend Emma and Rock Estates and would definitely use them again.... Read more
Seller
25th Apr 2025 (10 mo. ago)
A Brame
I was really impressed with the service throughout. Communication was clear and consistent, and everyone I dealt with was polite, helpful, and professional. They made the whole process smoother, and I always felt they were on top of things. Would happily recommend them!... Read more
14th Apr 2025 (11 mo. ago)
I Rowe
Emma, Olly and everyone at Rock Estates were very efficient, friendly and helpful throughout the sale of my property and I would highly recommend them. A special mention to the Solicitor they recommended, Tom at Fairweather Law, who was also very efficient.... Read more
Seller
6th Apr 2025 (11 mo. ago)
L Adams
Emma and the team at Rock Estates are fantastic at what they do.
Rock Estates took over our property marketing and within days had viable viewers through the door.
Their client care, generally marketing and outreach are far superior to other local agents - they really do care about both the vendors and buyers who they represent.
Emma acted as our lead agent and was amazing at making sure the chain progressed as planned.
Would absolutely recommend Rock Estates.... Read more
Seller
4th Apr 2025 (11 mo. ago)
Paige
If I could leave a 10* review, I would! Emma was amazing throughout the whole process and helped us find our perfect first home! We don’t know what we would have done without her! We had been to view so many different homes with so many different agents and Emma was miles and miles better than the others agents in the area. She completely debunked the negative stereotype around estate agents and puts so much time, care and attention into every viewing!
During the sale Emma was on the solicitors backs for us, ensuring the sale progressed as quickly as it could! As first time buyers, Emma made sure we knew exactly what was happening throughout every step to ease our anxiety!
If you’re thinking of buying or selling, look no further than Rock Estates! None of the shadiness of usual estate agents and just amazing people with a passion to help you find your perfect home!... Read more
Buyer
4th Apr 2025 (11 mo. ago)
W Doyle
Laura is an absolute superstar. Consistently in communication which for a first time buyer was so helpful and reassuring. She really went above and beyond to ensure we completed in good time. No question was to many and she was always polite and positive.
Cant fault her work-rate or customer service.
Thanks Laura!... Read more
Buyer
1st Apr 2025 (11 mo. ago)
Rock didn’t keep me updated at all. They promised multiple viewings before agreeing and in reality it turned out to be 1 viewing in 5 weeks. Which I had to chase for feedback.
Then once I contacted them to say I would be terminating they suggested a re-launch to boost viewings.
To little to late the communication was very poor throughout it was always me chasing.... Read more
Seller
17th Mar 2025 (1 year ago)
L Keer
100% highly recommend Rock Estate Agents, from the initial phone call with Ollie and Emma, who both helped me through a difficult time, were there right through to the completion on the selling of my property and the buying of a new build. They are a friendly, professional team and most of all kept us updated throughout, making the whole process easier, nothing was ever to much trouble, Emma went above and beyond so a massive thank you to Ollie, Emma and all the Team at Rock Estate Agents... Read more
Seller
22nd Dec 2024 (1 year ago)
J White
We highly recommend Rock Estates and Emma if you want a friendly and professional.company to sell.your home. Emma in particular was great with the whole process and always on hand to answer any queries we had. She knows her job well and the current market and was always smart, professional and smiley whenever we saw her. Many thanks... Read more
Seller
4th Nov 2024 (1 year ago)
R Thompson
Really great service, and Emma dealt with our sale and she’s been really great and accommodating to our needs. Would highly recommend!... Read more
Seller
25th Oct 2024 (1 year ago)
M Walker
Excellent service from Emma Knights and the team. They found us the perfect buyer in record time. A quick resolution is what we wanted and that is what we got. Highly recommended.... Read more
Seller
2nd Oct 2024 (1 year ago)
J Ager
Rock Estates were absolutely brilliant throughout the whole process. Emma was amazing to deal with, kept us updated throughout and everything ran smoothly. Couldn’t recommend them more!... Read more
1st Oct 2024 (1 year ago)
E Holland
Great service! Would highly recommend using Rock Estates to sell your home. Very helpful and communication was always quick.... Read more
Seller
1st Oct 2024 (1 year ago)
J Brighten
Emma has been a fantastic help, often going above and beyond in order to keep things on track and keep all parties updated.... Read more
26th Jul 2024 (1 year ago)
M frost
brilliant service was so nervous after being let down by another local agent not been most smooth sale due to solictors but Emma was paitent and understanding well done Rock 5stars... Read more
12th Jul 2024 (1 year ago)
S Manser
Emma was absolutely amazing and made the whole scary process of selling much much easier. Constant communication regular updates and reassurance. An absolute gem sold within 8 days. Can't thank her enough... Read more
Seller
12th Jul 2024 (1 year ago)
G Kentfield
Ollie and Emma were great together at getting our house sold. Were always there to answer questions and give advice when needed. Deffo recommend Rock Estates. Until next time!... Read more
Seller
3rd Jul 2024 (1 year ago)
J Parr
Choosing Emma at Rock Eststes to sell our house was simply the best decision ever. We has previously been with another local estate agent who were quite frankly useless. When it came to switching agents we literally grilled Emma on just how she would go about selling our house and how her company are different to others. She answered every question truthfully and made no false promises. From day 1 we were kept in the loop - regular messages to keep us updated! Emma is an absolute professional who works extremely hard. I would 100% recommended Rock Eststes - they put the extra work in and go that extra mile for their clients. They do not just stick a property on Rightmove and hope it sells itself (like many other agents who shall remain nameless.) If we are to move again Rock Estates would be our first port of call with out a doubt.... Read more
Seller
3rd Jul 2024 (1 year ago)
Z Gosling
Emma was fantastic at sorting everything out and helping with my first house. As a first time buyer it is scary but Emma sorted everything and explained what happened and made it simple.
Thank you... Read more
Buyer
3rd Jul 2024 (1 year ago)
R Stewart
Shout out to Emma, who is nothing short of wonderful at her job. Although it hasn’t worked out for us to work with her at the moment, Emma went above and beyond to try and help us when she really didn’t have to. My only regret is not finding her sooner so we could compensate her for all her time. I’d jump at the chance of having Emma represent any home of mine in the future.... Read more
25th Jun 2024 (1 year ago)
M Gostling
Can highly recommend Rock Estates- especially Emma who helped us greatly with our purchase.
She answered all our questions quickly and efficiently and did a lot of chasing for us !
Thank you Emma... Read more
Buyer
6th Jun 2024 (1 year ago)
P Antill
Great service from Emma and the team. They worked hard to find us a buyer and succeeded quickly. We highly recommend Rock Estates, Needham Market.... Read more
Seller
21st May 2024 (1 year ago)
K Starling
Emma was brilliant through out the whole process of selling my home. Communication was second to none. Always kept up to date on everything and really friendly, and the whole process ran smoothly. Definitely recommend using rock estates couldn’t ask for anything better.... Read more
Seller
26th Apr 2024 (1 year ago)
K Bliss
The smoothest delivery from Rock Estates (particularly Emma). She’s had a few shout outs already via google already so it seems and we’re not surprised. Start to finish she was so helpful towards us. We had a few questions throughout our journey as first time buyers - sound advice on offer when necessary. So, thank you Rock Estates (especially Emma). K & C... Read more
Buyer
18th Apr 2024 (1 year ago)
P Clougherty
I had a great experience with Ollie. He was super helpful from the start, making me feel like I was in good hands.
Very knowledgeable about the local market, proactive and was always on hand to answer any questions I had.
Definitely would recommend!... Read more
9th Feb 2024 (2 years ago)
S Jessup-Tweed
Such a lovely team, all so helpful and helped us sell our house in such a short time! Even when there was a few issues (with the solicitors) Emma would chase it straight away and inform us exactly whats going on!... Read more
Seller
1st Feb 2024 (2 years ago)
M Vk
Used Rock Estates for the sale of my house, Emma Knights was very proactive throughout the whole process with assistance from her colleague Ollie. The photos of the property were amazing and we had an offer after the first viewing! Would recommend Rock Estates Suffolk to anybody looking to sell/buy property.... Read more
Seller
2nd Jan 2024 (2 years ago)
A Hails
We met Emma previously through another estate agent and she took our property on when she moved to rock estate agents sold with in a week so very helpful and keeps us updated highly recommend them... Read more
Seller
2nd Jan 2024 (2 years ago)
M Burciu
Would definitely recommend! Charlie has been an exceptional letting agent. His communication is always clear and timely, making every interaction smooth and this whole process a lot easier. He's super professional, friendly and would highly recommended for anyone looking for a reliable and dedicated letting agent.... Read more
Landlord
4th Dec 2023 (2 years ago)
T McCarthy
I highly recommend Rock Estates Suffolk. Charlie and his team listened to all my needs and guided me through what I expected to be a tricky process. They answered (hundreds) of my questions and made the whole process incredibly smooth. Will definitely use again in the future!... Read more
4th Dec 2023 (2 years ago)
M Gordon
Charlie and his staff are a very professional team who were always attentive and guided me easily through my process of my search for a property. I couldn’t rate them highly enough! Definitely would recommend to anyone looking for a property, made it such a breeze working between everyone involved! Thank you so much for all your help!!... Read more
4th Dec 2023 (2 years ago)
F Enver
I cannot recommend Rock Estate Agents enough, especially Emma Knights. We have received such a friendly, professional service so far and she has been incredible in helping us secure our first dream home. She has been very patient with us along the process of buying our first home and we are grateful for everything she has done. :)... Read more
Buyer
4th Dec 2023 (2 years ago)
J Taylor
Contacted this company as local, great response happy to provide a free valuation for probate purposes.... Read more
1st Jul 2023 (2 years ago)
S 23
Don't know where 5 star has come from let them in to my property to give me a valuation 3 weeks later still not heard back no apologies nothing... Read more
27th Mar 2023 (2 years ago)
Y Wicks
Professional and efficient service from start to finish, highly recommend!
Thank you so much to Ollie and Gemma for making our house sale and move as stress free as possible. You really did go above and beyond on countless occasions to ensure the process went smoothly, we are beyond grateful.... Read more
Seller
15th Mar 2023 (3 years ago)
T King
Top rate service from valuation to completion. Communication was efficient and honest. Speedy service and great advice throughout. Highly recommend this estate agents... Read more
20th Dec 2022 (3 years ago)
B Last
Prompt service, great communication through the process of my sale. Would recommend wholeheartedly and will use in the future. B... Read more
Seller
20th Dec 2022 (3 years ago)