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Estate Agents in Central Coventry
Shortland Horne - Coventry

Shortland Horne

22 reviews

Closes at 6:00pm

115 New Union Street,, Coventry,, CV1 2NT

Shortland Horne is a family run independent estate agency serving across Coventry and Warwickshire. We believe in giving good customer service and ensure our vendors get the best value out of their home. Shortland Horne works on a no sale no fee basis. We do sales and lettings valuations. Our team are all very helpful and make sure that we make selling your house as smooth as possible.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

View all details

Accreditations

Shortland Horne - Coventry Reviews (22)

Have you used this agent?

All (22)

Seller (13)

Buyer (3)

Landlord (2)

Tenant (4)

General (0)

Anonymous Landlord

Having been an agent myself many years ago, I have always been extremely impressed by the team at Shortland Horne. Led by Laura and Will, Andy Griffin and Aaron Dreelan have always been consistently notable for their calm advice and determination to see every transaction through to a successful conclusion. This could not be achieved without the dedication of their support staff. They are, individually and collectively, deserving of high praise and many thanks.... Read more

Landlord

29th Sep 2026 (28 days ago)

Anonymous Tenant

Really happy with the service I received. The whole process was easy and straightforward, and the team were friendly, helpful and quick to respond whenever I had any questions. Everything was handled really well from start to finish. Would definitely recommend Jade!... Read more

Tenant

28th Sep 2026 (29 days ago)

Anonymous Home Buyer

We recently purchased a property through Shortland Horne City Centre and had a fantastic experience from start to finish. The team were professional, friendly and extremely helpful throughout the whole buying process. Communication was excellent, we were kept regularly updated on the progress of our purchase, and whenever we had a question, someone was always available to help. Buying a house can be stressful, but the team at Shortland Horne made the process feel straightforward and kept everything moving between ourselves, the seller and the solicitors. If you’re looking to buy a property in Coventry and want an estate agent who communicates well and genuinely helps throughout the process, we would definitely recommend Shortland Horne City Centre. A great experience and one of the best estate agents in Coventry we have dealt with. Thank you to the whole team!... Read more

Buyer

28th Sep 2026 (29 days ago)

Anonymous Landlord

I have been very pleased with the lettings service I received. Jade was professional, responsive, and helpful throughout the process, making everything straightforward and stress-free. Communication was excellent, and kept me informed at every stage. I would highly recommend their lettings service to other landlords looking for a reliable and professional agent. Thank you for the great service!... Read more

Landlord

28th Sep 2026 (29 days ago)

Anonymous Homeseller

I had a very positive experience with the team throughout the sale of my property. They were professional, helpful and kept me informed at every stage of the process. I dealt with a lady called Paige and her communication was excellent and she was always quick to respond to any questions or concerns I had. They handled the sale efficiently and made what can often be a stressful process feel much easier. I really appreciated their knowledge, professionalism and commitment to getting the best possible outcome. I would happily recommend them to anyone looking to sell their property and would use their services again in the future.... Read more

Seller

28th Sep 2026 (29 days ago)

Anonymous Home Buyer

Amazing service and great communication throughout.... Read more

Buyer

28th Sep 2026 (29 days ago)

Anonymous Home Buyer

Shortland Horne were simply the best from the first initial call to book in the viewing - to them showing me the property and having lots f helpful knowledge of the houses history - very helpful in the negotiation process and then on being accepted the communication between the solicitors and myself was first class. I would buy and sell with these guys every time. Thank you team... Read more

Buyer

28th Sep 2026 (29 days ago)

Anonymous Tenant

Jade is very helpful... Read more

Tenant

28th Sep 2026 (29 days ago)

Anonymous Homeseller

Has been fine... Read more

Seller

4th Jun 2026 (21 weeks ago)

Anonymous Tenant

When I asked for an important repair, they insinuated that I was lying, I had to send a video and still the repair was not done... Read more

Tenant

26th Jul 2025 (1 year ago)

Anonymous Tenant

I Was Ignored, Blamed, and Endangered. I had a terrible experience with these agents, and I had to take the case to the Council and the Property Redress Scheme. The Council was so slow in responding that they could not interject but the Redress Scheme favoured my case and made Shortland pay me compensation for their faults. They ignored electric hazards in the property and serious maintenance issues the caused further damage to the property for 6 months. Moreover, there was a delay in the moving in date of over two weeks from the promised date which was particularly harmful as I was moving from abroad. The property was not delivered as promised and none of the ongoing repairs and refurbishments were ever finished. I suspect that there were discrimination attitudes because when I insisted on serious repairs, they stopped communicating with me and preferred to call my co-tenant for which they never explained the reason. Some neglected repairs and maintenance affected the neighbours causing me conflicts with them to which Shortland answered saying these were "normal neighbours’ interactions". It is possible that the value of the property was affected by the neglected condition as its price was lowered from the original price when it was sold. Shortland blamed their own employees and contractors, the landlord and me, thus trying to deflect any responsibility. They never offered an apology and even blamed me again during the case assessment with the Redress Scheme who dismissed their accusations. They were unable to fulfil their responsibilities on time during the tenancy, the Redress Scheme assessment and the payment of the compensation. In summary, the most unprofessional and unethical service I have ever experienced.... Read more

Tenant

26th Jul 2025 (1 year ago)

Anonymous Homeseller

Very friendly and professional team. Easy to work with... Read more

Seller

29th Jun 2025 (1 year ago)

Anonymous Homeseller

Excellent experience... Read more

Seller

22nd Jun 2025 (1 year ago)

Anonymous Homeseller

It's very difficult to judge their service, I don't live in England. But when I emailed they did respond in the 24 hour period... Read more

Seller

2nd Dec 2024 (1 year ago)

Anonymous Homeseller

Professional and extremely helpful. Communication was excellent. Agents who took viewings were very friendly, professional and always had time to answer any questions, whether from the viewer or ourselves as the vendors. Couldn't have asked for anything more - exceptional service!... Read more

Seller

13th Oct 2024 (2 years ago)

Anonymous Homeseller

Unfortunately Shortland Horne had my property on their books for 19 weeks and only managed to secure 2 viewings in that time frame One of those viewings was a buyer that could only offer £30k below the asking price due to mortgage restrictions I was advised to reduce the price by £10k but this still didn't yeld viewings or offers despite the property being completely renovated with no chain I was impressed with the pitch when choosing an estate agent and chose Shortland Horne over others but the reality of the selling process has not met expectations... Read more

Seller

10th Feb 2024 (2 years ago)

Anonymous Homeseller

Not impressed with Shortland. Only had 1 viewing in 3 months and the same agent then told us later we need to price the house lower, even though we trusted his initial thoughts on what the house would sell for. Overall, not impressed.... Read more

Seller

28th Nov 2023 (2 years ago)

Anonymous Homeseller

House didn’t sell,... Read more

Seller

26th Nov 2023 (2 years ago)

Anonymous Homeseller

The property is not sold, wasted time waiting to hear from buyers broker, they then tried for a mortgage elsewhere and were declined, another buyer was a waste of time and did not come up with relevant documentation. I feel they let it go on to long and so we lost out to other interested buyers .market has now changed and is more difficult . With another estate agent now Wasted a long time for buyers broker who they could not get in touch with ,then they were refused mortgage with another lender.I feel they should of reacted a bit quicker,I was doing all the phoning to ask what was happening , the next offer did not complete.ther we’re other interested peoplee... Read more

Seller

26th Jul 2023 (3 years ago)

Anonymous Homeseller

Excellent service. A pleasure to work with. ... Read more

Seller

4th Aug 2022 (4 years ago)

Anonymous Homeseller

My review is primarily for the Walsgrave branch of Shortland Horne, headed up by Sue Costello. They are excellent…found us a buyer and handled every stage and potential hurdle - I could not recommend them highly enough... Read more

Seller

18th Feb 2022 (4 years ago)

Anonymous Homeseller

Very easy to deal with. Some of the other agents recommended to us were your typical slimy estate agents. ... Read more

Seller

2nd Dec 2021 (4 years ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.