I am currently selling my house with Smiths, and have been extremely grateful of their meticulousness and strong communication.
I have been particularly impressed with their
vetting of potential buyers - people have been requesting to view the house, but are nowhere near in a position to purchase, meaning I don’t have to prepare the house or get my hopes up for a buyer that would never come to fruition.
Instead, we have received viewings from properly vetted prospective purchasers, one of whom will hopefully make an offer soon!... Read more
Seller
14th Feb 2026 (5 weeks ago)
I use Smiths to manage my rental property, and have found the team knowledgeable, communicative, and always having my best interest in mind.
Now that I have found Smiths, I wouldn’t even consider using anyone else!... Read more
Landlord
14th Feb 2026 (5 weeks ago)
Bad communication. Inaccurate information and general apathy. Do not use Smiths Estate Agents... Read more
Buyer
4th Feb 2026 (6 weeks ago)
We found Tom Lucinda and the staff very professional always willing to help in any way.
Very good with the viewings and kept us up to date with everything going on. Thoroughly recommend.... Read more
Seller
30th Oct 2025 (20 weeks ago)

We recently tried to arrange a viewing with Smiths Property Experts and had one of the most unprofessional experiences we’ve ever encountered in ten property purchases.
We were refused a viewing because, in their words, we were “not familiar with the area” and were told to physically “drive past” the property before they would even consider arranging a viewing. This was despite the fact we already have a mortgage Decision in Principle, a house under offer, and are in a very strong position to proceed. The property in question was well within our affordability.
The agent we spoke with was rude, patronising and intrusive. We were even asked if we could “afford” the property, which was completely unnecessary and unprofessional. We’ve dealt with countless estate agents over the years as both buyers and landlords, and we’ve never once been spoken to or treated like this.
When we raised this with the managing director, rather than taking responsibility or even acknowledging how inappropriate this was, he doubled down and defended everything based entirely on his employee’s version of events. Had he spoken to us himself, we would likely have been viewing several of their properties this weekend. Instead, they’ve managed to turn away exactly the kind of proceedable buyers most agents want to work with.
If you value being treated with respect and basic professionalism, avoid this company.... Read more
Buyer
10th Oct 2025 (23 weeks ago)