K Callaghan
Communication! The most important thing when trying to sell a house.
SP Sales and Lettings excel in all aspects of Communication.
All viewings are Communicated by email.
All feedback from potential buyer's is Communicated by email and a follow up phone call.
All offers are Communicated by email and a phone call.
Every time I rang the office during office hours someone answered the phone or I received a prompt callback.
From my initial contact with SP Sales and Lettings to handing my keys to the new owners was efficient and professional.... Read more
Seller
18th Jan 2026 (8 weeks ago)
C Limb
We highly recommend this company for everything they have done making selling our house easy and no stress. Excellent customer service communication.... Read more
Seller
13th Jan 2026 (9 weeks ago)
N gordon
Outstanding service.
First time selling a house and I didn’t know what to expect. Everyone at SP made me feel comfortable and at ease. They all Made it very easy for myself,
Very polite and professional. Would defiantly be using them again and would highly recommend.... Read more
Seller
8th Jan 2026 (10 weeks ago)
L Hoy
SP sales team are outstanding. I was beginning to lose hope at selling my home, but as soon as I switched to SP, Rachel and Karen were on the ball from day 1.
Couldn't have asked for a more professional and efficient service.... Read more
Seller
22nd Dec 2025 (12 weeks ago)
A Nash
Karen, Rachael and Charlie are all VERY good at what they do. They kept us informed, followed up queries very quickly, and were thoughtful and kind. Felt like a warm hug, needed in a sometimes stressful process. We couldn’t fault them and advise anyone to use their services. Excellent at all times. Thank you all.... Read more
29th Oct 2025 (20 weeks ago)
P Hudson
SP were excellent in selling our bungalow in Ravenstone. We were kept informed all the way on viewing and feedback. A big thanks to Shaun and the girls for making the sale as smooth as possible. I would certainly recommend them in a house sale.
Paul... Read more
Seller
26th Sep 2025 (25 weeks ago)
D lee
What a pleasure to work with SP Sales and Lettings for the sale of our house! From the start dealing with Sean for the valuation and photographs for the advertising, which appeared super quick on their website to the very good advise from Karen previous to us coming to the market and not to mention Rachael and Charlie, they are all very professional, knowledgable and friendly making the sale of our house a very pleasant experience!
We would recommend them to anybody and cannot thank them enough!... Read more
Seller
17th Sep 2025 (6 mo. ago)
K briggs
This is the second time used SP Sales and lettings in the last few years to sell our properties, always proactive, secured sales on our properties quickly. the after sales service is superb, Karen, Rachael Charlie
Are very efficient, and will keep you
Informed thoughout the process
And offer advice if required, the best
Agency in the area... Read more
Seller
31st Aug 2025 (6 mo. ago)
J Lindsay
I cannot recommend these guys highly enough , from the moment Rachel stepped through the door to complete our valuation to the moment the house sold, they were just so supportive and approachable, nothing is to much trouble and when my purchase went wonky towards the end of the process, nothing was to much trouble for them to try and help me out.Special mention goes to Karen who was just incredibly supportive and understanding . Keep up the good work team ??... Read more
Seller
22nd Aug 2025 (6 mo. ago)
E Baugh
Really helpful, approachable staff who have been swift in their response to any queries. Photos taken of property were very attractive and a large contributor in the very quick sale of the house. Would highly recommend.... Read more
Seller
20th Aug 2025 (6 mo. ago)
G (Blunt)
Charlie has been amazing!
We are buying a house through SP Sales & Lettings and they can’t have been more helpful, quick and friendly throughout the whole process.
Even with a newborn baby and the challenges that come with getting out the house they couldn’t have been more accommodating to make sure we had everything we needed and gave us excess time to get everything to them!
Couldn’t recommend them more!... Read more
Buyer
12th Aug 2025 (7 mo. ago)
C Nash
Our dealings with SP Estate agents so far has been first class..Rachel and Charlie have been excellent We have a way to go with our purchase yet ,but they have been very efficient , knowledgable and friendly .They are a credit to the company.... Read more
Buyer
4th Aug 2025 (7 mo. ago)
J acervo
Karen and Charlie were very kind and helpful. They are both one call away for any inquiries. Thank you so much.... Read more
28th Jul 2025 (7 mo. ago)
A Hobson
Brilliant service from start to end highly recommended .the whole team are excellent... Read more
J Sinclair
I found SP Sales and Lettings amazing to deal with. They are a great team; friendly, supportive proactive and honest – a refreshing change from other estate agents I have dealt with. They put a lot of effort into working for you and are there to offer advice and support every step of the way. I cant recommend them enough!... Read more
12th Jun 2025 (9 mo. ago)
The team at the Shepshed branch were professional, and always a quick response during the negotiation stages. During the conveyancing stage, they kept in regular contact to ensure a smooth transfer of ownership. I’m now the proud owner of a desirable property. Highly recommended.... Read more
Buyer
1st Nov 2024 (1 year ago)
F M

Overall, very disappointed in the service from SP Sales and Lettings. We had high hopes at the start, staff were polite and answered all questions which was promising.
As we went through the process, Karen was rude and her conduct was below that we were expecting given the positive start.
Amongst a number of concerns, this was my most serious. Karen forwarded me an email from our seller sent to her about a recent damp report we had paid for. Unfortunately for Karen, she forward the full email chain between herself and our seller where she was congratulating the seller on obtaining information from the damp report behind our back by going directly to the company. Prior to this, I asked Karen if she would be passing on the details of our damp proof specialist and she vehemently said she would not. Due to a lack of knowledge on how to forward emails without the full email chain, we exposed the full extent of this breach. We had actually given the company permission to pass this information on to our seller, however Karen was under the impression we were none the wiser and did nothing to notify us of this.
I collected the keys from Karen and she could not have got me out of the office quick enough, given her abruptness and at times rudeness on the phone I was expecting her to be willing to discuss this further. I appreciate mistakes are made, however this was dishonesty and a stupid mistake from somebody which exposed it.... Read more
Buyer
4th Sep 2024 (1 year ago)
V Turcanu
I want to mention that this company deserves 5 stars, even more, a serious company with a very polite and friendly staff, it's the first time I rent a house, but I want to let you know that Chiren is a lady who loves people and helps a lot, respect for seriousness and sincerity with love Dorian.... Read more
Tenant
9th Aug 2024 (1 year ago)
Very professional very helpful and friendly... Read more
Seller
25th Jun 2024 (1 year ago)
S R
Great service from arranging viewings for us through to presenting our offer on a property. Prompt, courteous, friendly and helpful team members. Many thanks... Read more
Buyer
16th May 2024 (1 year ago)
We had a great experience with SP Sales and Lettings. We chose them as they were very knowledgeable about the local area and a smaller estate agent so all contact felt more personal. They were quick to communicate and gave great advice... Read more
Seller
19th Apr 2024 (1 year ago)
Excellent professional service
Very friendly knowledgeable staff
Would not hesitate to use them again... Read more
Seller
22nd Feb 2024 (2 years ago)
The office staff are very friendly.... Read more
Seller
21st Oct 2023 (2 years ago)
L Whittaker
Excellent service throughout the whole process of purchasing my house. Always at the end of the phone ensuring that everything went smoothly and chasing up any delays. Would highly recommend.... Read more
Buyer
20th Feb 2023 (3 years ago)
A fairbrother
All the team at SP were great and very helpful. Dealt with the standard issues that come up when selling a house very well taking away some of the stress of moving. Would definitely use again... Read more
Seller
28th Apr 2022 (3 years ago)
Poor communication, misinformation, lack of response and lots of stress sums up my experience of SP Sales and Lettings... Read more
Seller
26th Apr 2021 (4 years ago)
I did not get the service I expected when I choose SP sales out of a choice of 3. I really did not want to do the viewings and was assured that they would take care of all that when they came and did the appraisal, but then only to be told they had no one available after they had listed the property. I was also upset that an offer had been made and he was told they would contact me about it the next day, even though he had only just viewed the house and really wanted it. So really not a positive experience for me, despite the positive reviews they have received that I have read, before and since... Read more
Seller
20th Apr 2021 (4 years ago)
Brought our first property through SP sales and lettings, excellent communication throughout as we were clueless as to what the house buying process entailed. Staff were friendly, helpful and showed a real determination to get us into the property that suited both ourselves, the buyers and the sellers. Cannot thank Karen and the rest of the team at SP Sales and Lettings enough as we settle into our dream home. Highly recommend.... Read more
Buyer
1st Apr 2021 (4 years ago)
SP estate agents gave a very good well researched estimate of the value of our home and within 2 weeks we had achieved very close to the asking price. Even though Covid lockdown has put everything on hold. They are still keeping in touch on a regular basis.... Read more
Seller
3rd May 2020 (5 years ago)
I would definitely recommend SP Sales for selling a property. Sean, Karen, Lucy and Nancy are so helpful, attentive and professional.
They are very approachable and easy to talk when I had any queries. The sale went through smoothly thanks to the team.... Read more
Seller
19th Aug 2019 (6 years ago)
I had a fantastic experience with these guys, they were ultra punctual, professional and friendly! They dealt with all my queries with speed and professionalism. If I ever had the need to use an agent again, I would 100% use/recommend S P sales and lettings.... Read more
Buyer
27th Jun 2018 (7 years ago)