N Patel

Avoid this firm if you value your time and energy. We engaged them in early January and initially communication was fine. After submitting all requested documents, we even had to chase to confirm receipt, only to be told later that our emails had gone to their junk folder, despite recent active email conversations.
We were assured they were happy to act, even with an overseas buyer. The mandate was submitted on 23 January, and the last response we received was on 26 January. From 30 January onwards, we followed up multiple times and received no updates at all.
After weeks of silence, we were finally informed that they could not proceed due to AML concerns relating to source of funds. This was extremely frustrating, as apart from bank statements, no further documents were ever requested. We were told additional documents such as gift letters might be required, yet these were never asked for before the matter was dropped.
Phone calls were equally unhelpful, we were repeatedly told the solicitor was unavailable and would call back, which never happened. No one is forced to act as our solicitor, but a simple update during those weeks would have saved us a significant amount of time & allowed us to approach another firm sooner. The most disappointing part is that despite us being the paying client, we were the ones constantly chasing for updates.
Overall, very poor communication and a disappointing experience.... Read more
6th Feb 2026 (6 weeks ago)
A Walsh
Spoke with Amy today and she was so helpful. Thanks so much!... Read more
8th May 2025 (10 mo. ago)
N AYDIN
Taylor and Henderson went above and beyond with the sale of our house. Our property was under offer within a week of it being on the market. The team are hard working and really friendly. Big shout out to Hazel, Hannah and Lisa ????????????... Read more
Seller
18th Feb 2025 (1 year ago)
J watson
Great service very friendly and helpful staff... Read more
19th Nov 2024 (1 year ago)
C Boylan
Fantastic service from Keirsten when buying and selling our home. Nothing was ever a problem and she kept us fully updated throughout the whole process. Would 100% recommend to family and friends.... Read more
Seller
22nd Mar 2024 (1 year ago)
C Frew
Great experience when using Taylor and Henderson for the sale and purchase of my new property. Excellent communication from Ross the whole way through.... Read more
Seller
12th Mar 2024 (2 years ago)
M you
An honest review, they won't answer the phone, and after so many attempts and you finally get to speak to someone they tell you that they will get someone to call you back well that never happens, I was interested in purchasing a property, their loss and their clients loss.... Read more
10th Jan 2024 (2 years ago)
R McGowan
I can't say enough about how Hannah of Taylor and Henderson helped me find the properties I was looking for. She made every effort to accommodate my every need to view each property and was so helpful with all the local information I required.... Read more
Buyer
25th Oct 2023 (2 years ago)
J Lundie
Great bunch of people... Read more
11th Jul 2023 (2 years ago)
M Donaldson
I highly recommend these guys! The team at Taylor and Henderson went above and beyond to help us sell our property. Will definitely use them again for any future properties!
Thank you for everything.... Read more
Seller
30th Apr 2023 (2 years ago)
C UK
Very Professional service and friendly staff .
Communication is good as they always get back to you
I would recommend if your thinking of selling you property.... Read more
Seller
6th Jan 2023 (3 years ago)
R Connor
Tried using this place twice, was let down on both occasions. Feel like a fool giving them a second chance.... Read more
16th Sep 2022 (3 years ago)
Excellent communication and customer service throughout ... Read more
Seller
28th Aug 2022 (3 years ago)
C Hubbard
Friendly enough but charged a small fortune for an hours work and didn't even put my correct name in the letter. Didn't respond to request to make corrections. Not at all profesional in my opinion. Would give less than one star if I could.... Read more
28th Mar 2022 (3 years ago)
S Ask0403
Thank you very much for all of your help. Very understanding and professional. The communication and service was excellent throughout. Highly recommend... Read more
19th Feb 2022 (4 years ago)
B m
Avoid, absolute time wasters. Another stuck up enemy of fathers. If your male and your trying to see your kids stay well clear of this mob.... Read more
14th Feb 2022 (4 years ago)
L Janovszki
The service was good and food was OK. For the price it was OK. Nice pub for families and animal lovers... Read more
20th Aug 2021 (4 years ago)
K O'Reilly
Professional. Friendly.
Great job done well!
Thanks.... Read more
1st Jul 2021 (4 years ago)
A Watson
Not so helpful... Read more
31st Oct 2020 (5 years ago)
J banham
Great meal for a good price... Read more
21st Aug 2020 (5 years ago)
J Blight
Great lawyers I used them for my house purchase in 2006 judged them to sell said house in 2017 and now for my divorce 2018/20. Always attentive and friendly... Read more
Seller
5th Aug 2020 (5 years ago)
I Hackney
Professional estate agency. Very helpful... Read more
8th Apr 2020 (5 years ago)
G walker
great lawyers friendly receptionist deals with most cases worth the visit guys and dolls deals with civil marriage and court cases does legal aid... Read more
5th Aug 2019 (6 years ago)
Zundapp
Good chips, generous portions - but £4.50 for two paper cups of tea is overcharging!... Read more
27th Jul 2019 (6 years ago)
J Demp
Friendly helpful service... Read more
29th Jun 2019 (6 years ago)
J Prior
Friendly and helpful... Read more
20th Jun 2019 (6 years ago)
E Hig
Perfect service. Professional services and excellent advice.... Read more
28th Mar 2019 (6 years ago)
P Mccorkindale
Very understanding and professional especially Andrew Blair did a great job 5 ????... Read more
27th Mar 2019 (6 years ago)
A Walker
Friendly helpful people.keen to do the best for you... Read more
21st Feb 2019 (7 years ago)
J Blair
We used Taylor & Henderson to both buy our house and sell one. They were great!... Read more
Seller
9th Jan 2019 (7 years ago)
A Blair
Very efficient and friendly service... Read more
9th Jan 2019 (7 years ago)
A McGuigans
Collected keys to my we house from here, Staff were lovely, helpful and very friendly!... Read more
7th Jan 2019 (7 years ago)
M nesbit
Our enquiry was handled very professionally. All staff were polite and helpful.... Read more
26th Oct 2018 (7 years ago)
A Blair
Communication was excellent throughout my transaction. Everything was explained in simple terms.... Read more
15th Jun 2017 (8 years ago)