H Tobin
Over my 4 years in a property managed by Taylor hill and bond I had minimal issues but when I did have problems or questions, they were responsive and attentive and things got sorted promptly and with no dramas. Emails were always responded to promptly and calls returned rapidly! The end of tenancy process was simple and fair and having now experienced a different agent and landlord, I bet nick appreciate the service I had from TH&B!... Read more
Tenant
28th Feb 2026 (18 days ago)
K Davis
We have recently investigated the possibility of renting our property and had the pleasure of dealing with Mike Carless. From initial enquiry Mike has returned all calls promptly and when promised, answered all questions professionally and reassured us on all concerns we had. The team were always on hand answering calls immediately and passing on messages as promised. Thank you THB... Read more
Landlord
24th Aug 2025 (6 mo. ago)
B Hughes

Initial move in date (2nd Jan) was cancelled a few days prior due to issues with referencing. Then on 1st Jan, receive correspondence saying that we can move in on that date. Didn't have a van rented or everything packed up - yet they said the contract date would start on the 1st still, despite the extremely late notice.
During tenancy, multiple issues with the house. Where the property manager did nothing to assist, instead just being a messenger in between. The shower was of such a poor standard and multiple areas of the housing windows suffering with mould, that I asked for help on many occasions throughout, but nothing was done to help us as tenants out.
AND be careful when you check out! They use a third-party inventory official to check the conditions instead of themselves. The check in and check out reports completely contradicted themselves. And again, the property manager did absolutely nothing to help us. Just side with their client and demand that we pay the unnecessary excess charges.
They even tried to say that the issues with mould around the windows were a cost to us, and desperately tried to add on as many depreciation costs - which are the landlords, not ours! - to our deposit. They knew what they were doing was wrong, especially as we were a new family with a tiny baby on our hands.
I fought this all the way and told them repeatedly that I was prepared to go through to the TDS as I was happy with the evidence I had.
And unsurprisingly, they went from trying to claim over £300 worth of "deep cleaning charges" to settling for £50. I only settled with the £50 because I wanted this unnecessary situation to be gone out of my life.
Will definitely NOT be using Taylor Hill & Bond again in the future.... Read more
Tenant
13th Aug 2025 (7 mo. ago)
Not very good communication... Read more
Seller
11th Jul 2025 (8 mo. ago)
Anonymous Homeseller
Really happy with the service provided, kept me well informed all through the process with a quick sell!... Read more
Seller
31st Jan 2025 (1 year ago)
J Pomery
Let our property really quickly. Recommended... Read more
Landlord
23rd Jan 2025 (1 year ago)
C B
Taylor, Hill and Bond did a great job helping us buy our dream house.
Despite a long exchange period they stayed vigilant with useful weekly updates.
Special thanks to Tracy who we mostly dealt with.... Read more
Buyer
22nd Nov 2024 (1 year ago)
H Simpsontice

**Disappointing and Unprofessional Experience with Taylor Hill & Bond at Crofton View**
Our experience with Taylor Hill & Bond at Crofton View, near Stubbington, was frustrating from the start. On my initial visit, I met with Angela Morris (Land & New Homes Manager) who I found to be quite off-putting and somewhat dismissive. She informed me that the first three properties had sold for the asking price, which I found difficult to believe. This is where it felt like the games began.
In August, my husband and I put in an offer, but it took four days for Angela to respond, despite multiple follow-ups. This delay coincided with an open day at the development, leading me to believe they were holding out for a better offer. I even expressed my concerns in an email about the situation feeling like a game, and soon after, our offer was accepted.
Once the purchase process began, I was handed over to Tracy Albion, who asked if I had a mortgage in principle. I explained that we were porting our mortgage, and it was a straightforward process. Despite this, Tracy implied she wouldn’t request key information from the developer until I provided the mortgage in principle, which felt very unfair given that we were offering £825,000 for the property. Her approach came across as controlling and uncooperative.
Additionally, Angela’s manner throughout the process was consistently unprofessional. She repeatedly addressed me as “hun,” which I found both patronising and inappropriate for a transaction of this magnitude.
Several weeks into the process, we discovered that the house was *possessionary title* freehold rather than *freehold absolute*—a critical issue that was never disclosed upfront. I asked Angela if she was aware of this, and she claimed she had no idea. On the same day, the Managing Director of Taylor Hill & Bond called me, also stating that they were unaware and would look into it. However, I find it hard to believe that Angela, as the Land & New Homes Manager, who took on the project, did not know this crucial detail about the title. This lack of transparency is unacceptable.
After spending around £1,000 on solicitors and £500 on searches, I was informed that we could still purchase the house, but I am not prepared to pay over £800K for a property without a full and absolute freehold title. Both Taylor Hill & Bond and Driftstone Developments, the developer for Crofton View, informed us that in 12 years we could make a claim on the land, and if no one contested ownership, we would then be able to apply for *freehold absolute*. However, 12 years is a long time to wait for a property costing well over £800,000 to have the deeds fully in our name. This uncertainty around the title is unacceptable for a purchase of this scale.
When I called Angela to inform her we wouldn’t be proceeding, her response was unprofessional. The conversation was filled with long, awkward silences, leaving it up to me to drive the discussion. Tracy’s demeanor throughout the process was consistently rude, arrogant, and dismissive, which only added to the stress of the situation.
Overall, I found both Angela and Tracy’s behavior to be unprofessional, and the lack of transparency around the property’s title issue was deeply disappointing. I would not recommend working with Taylor Hill & Bond based on our experience.... Read more
Buyer
7th Oct 2024 (1 year ago)
K botros
The agency provided a very professional, smooth, and efficient letting process. The staff were great, especially Karlie, Mike, and a special thanks to Molly Mannell, who was super efficient and professional.... Read more
Landlord
13th Jul 2024 (1 year ago)
Stan
Avoid this agent as I didn't have a good experience with them. The numerous 5-star reviews seem unrealistic to me.... Read more
3rd Jul 2024 (1 year ago)
J Slatter
We cannot thank all the staff at Taylor Hill and Bond for their help and support in selling our land and finding us a new home. They were all there in the most stressful times we have ever been through. Andy Furnell, Tracey and his very professional and strong team supported us all the way. We cannot praise them all enough and would highly recommend them to anyone. Thankyou all so very much.... Read more
Seller
8th May 2024 (1 year ago)
Neil
Molly and the letting team were brilliant from start to finish. Great communication throughout the process. I would definitely recommend Taylor Hill and Bond to other landlords and use again.
Thank you.... Read more
Landlord
10th Apr 2024 (1 year ago)
E Giverney
Molly was absolutely brilliant, being first time renters we had a lot of anxiety coming into renting our first place but Molly was fantastic at updating us and explained everything and any questions we had she was able to answer and just made us feel so relaxed throughout the process , Molly honestly deserves this review and to the next people molly helps just know your in the best hands... Read more
Tenant
27th Feb 2024 (2 years ago)
K arnold
Taylor Hill & Bond have been amazing. They’re very quick to sort any issues / queries I have regarding our new rental.... Read more
Tenant
23rd Feb 2024 (2 years ago)
R Simons
Great service, friendly and professional staff, would highly recommend... Read more
13th Feb 2024 (2 years ago)
F Burgess
We have been fortunate to buy and sell houses with Vanessa and her wonderful team in Titchfield and now we are in the save hands of Mike and Molly who are managing our rental property. They’ve made every step of the process so easy and I would highly recommend them.
Thank you to the whole Taylor Hill & Bond team for making all our house moves and rental a great experience.
Frair... Read more
Landlord
29th Dec 2023 (2 years ago)
Rob
My partner and I had a fantastic experience with Molly and Mike at Taylor Hill & Bond. Their communication was excellent and they made the process smooth and stress free. I wouldn't hesitate to recommend them. Thank you!... Read more
21st Dec 2023 (2 years ago)
M robinson
I can only say good things about my experience with Taylor Hill & Bond, Totally Professional and superb on communication keeping me posted at every step of the way.
Special mention regards the young lady who I dealt with from start to finish Molly absolute Star, could not ask for any more from this young lady a credit to Taylor Hill & Bond.
Mark Robinson... Read more
20th Nov 2023 (2 years ago)
K Pengelly
We have been with Taylor Hil & Bond for several years and cant fault them. They are efficient and friendly. Highly recommend.... Read more
19th Apr 2023 (2 years ago)
D Graham
The team at Taylor Hill & Bond were excellent and I would highly recommend them for any sales or lettings.
Taylor Hill & Bond are extremely client focused and the team working in the Warsash office are brilliant.
Thank you for such a refreshing experience!!!... Read more
14th Sep 2021 (4 years ago)
E Hutton
The whole team at Taylor Hill & Bond were just fantastic! I'm someone who was trying to rent a property from the other side of the country, in the middle of a house sale, and with a complicated credit score - all things that made things really difficult in my interactions with letting agents in Hampshire....
...Until I linked up with these guys! They are really personal, and spend the time to understand your position. From start to finish, their processes were slick, speedy, and really helped to remove the anxieties associated with moving house.
I Can't recommend them highly enough - the whole team were great, but a special thanks in particular to Pippa for looking after me so well, liaising with my new landlord...and helping me to get settled down south!... Read more
Tenant
1st Jul 2021 (4 years ago)
C Reeve
Excellent experience recently with the team, particularly Pippa & Ann. Very responsive to all of our questions as we were going through the application process for a tenancy. Highly recommend.... Read more
Tenant
30th Jun 2021 (4 years ago)
L Day
Everyone I have dealt with at this company has gone above and beyond to help me and make a stressful process of moving a nice experience. I would highly recommend them to anyone.... Read more
30th Apr 2021 (4 years ago)
M Armstrong
A big thank you to Pippa at TH&B for ensuring I got my lovely home! The whole process start to finish was quick and painless, completely remote and no issues at all. A great agent. Pippa was kind and welcoming and nothing was too much trouble. Thank you so much ????... Read more
Buyer
29th Apr 2021 (4 years ago)
R Wright
Pippa (on the sales team) helped us quickly find the rental property we were looking for. She found a number of on-brief properties and the response / speed of response was first rate. Jenna (the Lettings Manager) helped make the move easy and stress free. We would highly recommend Taylor Hill & Bond.... Read more
Tenant
27th Feb 2021 (5 years ago)
G Thew
Taylor Hill & Bond were very helpful throughout the lettings process. Pippa was extremely professional, she kept me up to date with the viewings and provided me with great advice and detail on the tenants to allow me to make the best decision. I would highly recommend Pippa at Taylor Hill & Bond to any landlords looking for an honest and knowledgeable agent to understand and meet your requirements.... Read more
Landlord
19th Feb 2021 (5 years ago)
J Waghorn
An extremely professional team and service all round. As soon as I viewed the property, there was something about it that felt right for me. Pippa was my first contact on behalf of TH and B, a truly delightful and professional young lady, who promised to secure the property for me and did not let me down. I am very happy in my new home and could not be more appreciative of the level of service from all at TH and B.... Read more
Buyer
17th Feb 2021 (5 years ago)
P Allison-Magner

We moved into a property managed by Taylor Hill & Bond back in July and every step has been faultless!
Pippa showed us around the property and was extremely responsive and helpful through the viewing and application stage of the process.
Ann was excellent in the lead up to us moving into the property, she was always there to answer any of our questions and was always very quick to respond!
We had a mix up with the delivery companies on the day of the move, leading to items being delivered before our move in time. Taylor Hill and Bond were so accommodating that something that could have been extremely stressful was nothing to worry about and ensured someone was at the property for the deliveries.
Now that we are living at the property, our point of contact is Brittany and she has also been excellent. Whenever we have any query she is very quick to respond and is always ready to provide advice when we need it.
Each one of the people we have had the pleasure of dealing with at Taylor Hill and Bond have been professional, friendly and accommodating. They truly are a credit to the profession!
If every estate agent was as good as Taylor Hill and Bond all of our lives would be a whole lot easier.... Read more
Tenant
28th Oct 2020 (5 years ago)
C budden
We saw our dream house to rent online with Taylor Hill & Bond. However...
Unfortunately, for many weeks we had bad experience after bad experience with other estate agents.
Because we needed some benefits taken into account, we were dismissed, ignored and heavily discriminated against by everyone.
So, we prayed that we would at least get an understanding estate agent who wouldn’t look down their nose at us and instantly dismiss us.
Our prayers were answered... We got Pippa Croucher from Taylor Hill & Bond. She listened to us, took time to understand our situation and eventually we got to move into our dream home. We couldn’t have asked for anyone better!
Also, luckily for us. It wasn’t just Pippa that was so good to us. Mandy and Anne at Taylor Hill & Bond were fantastic too and helped us every step of the way.
We honestly can’t recommend these people enough. They were everything and beyond what we had hoped for.
Thank you... Read more
Tenant
29th Sep 2020 (5 years ago)
D Smith
I had dealings with two amazing super professional agents here. Jenna who showed me the property and then Martin the director were utterly faultless and would not hesitate to recommend them. If you want to get a proper agent to deal with, look no further than these guys and gals.... Read more
29th Mar 2019 (6 years ago)
T Mitchener
I recently starting letting a property in Locks Heath with Taylor Hill & Bond and the service has been brilliant. Always someone available to help and quick to fix any issues we’ve encountered with the property.... Read more
Landlord
16th Jan 2019 (7 years ago)
C Schutrups
Fabulous agent with excellent Intergrity.... Read more
23rd Jul 2017 (8 years ago)