R Rickerby
Best agents in East Cowes for knowledge and results... Read more
29th Jan 2026 (7 weeks ago)
A Berry
Wrights made the marketing and selling of our house a straightforward and painless experience. I would recommend them.
Adam was friendly and professional. He gave good advice and kept us fully informed through the whole process.... Read more
Seller
10th Dec 2025 (14 weeks ago)
Nick
I really couldn’t fault Wrights at all. Had a good relationship with the staff from the start. There were challenges beyond their control but they kept me informed.
Adam was excellent throughout. Understanding, supportive and willing to go the extra mile to ensure the purchase completed. Thank you.... Read more
Buyer
3rd Dec 2025 (15 weeks ago)
A slow market at the time of selling but done everything in there powers to promote my property.... Read more
Seller
12th May 2025 (10 mo. ago)
C Troth
This agent has improved considerably.... Read more
Buyer
3rd Mar 2025 (1 year ago)
D Goodday

We used Wrights estate agents in East Cowes when we first moved to the island nearly seven years ago.
At that time, Jess was the agent we dealt with and she was brilliant.
So when we decided to sell our house, we chose the same agency.
How times have changed!
Initially, everything was fine. Adam valued our property and soon found us a buyer.
But after we accepted the offer, interest in the sale seemed to fade and certain things started to go wrong.
There was a lack of communication. We received very few updates and those that we did, came as a result of us having to call into the office.
In Adams favour, when the need for action was identified he dealt with the situation in a calm and professional manner.
But overall we felt that customer care was not high on their priority list.
We lost the first sale but Jane soon found us another buyer. So I have to congratulate them on that aspect.
However we again had to chase things ourselves and as in the first sale, communication after the offer had been accepted was poor. We received no updates from them in the days leading up to the exchange of contracts, and nothing from them after they had been exchanged. A simple phone call saying congratulations would have been nice!
In fact the only conversation we had after the contracts were exchanged, was a very brief one as I went into the office to hand the keys of the house over on the day before completion.
We were never prompted for a review from the company but we felt we should give one anyway.
In summary: We felt there was a lack of communication, customer care was poor.
Updates were far and few between and the whole experience left us feeling disappointed.
So, if your looking for an estate agency that keeps you updated with the progress of your sale, communicates with you on a regular basis, and leaves you feeling that its not all just about the money, then perhaps you should consider another agency.... Read more
Seller
30th Dec 2024 (1 year ago)
T French
Absolutely fantastic estate agents 5*, we viewed 3 houses fell in love with 1. Put in a offer and the amazing Jane did what she does best.. She made the offer barted back and forth. Let us view a couple more times.
Nothing was too much for Jane. Always answers emails and phone calls if she's not around she gets back to us as soon as she is back in the office.
If it wasn't for Jane we would never of got this property sorted.
She helped push it along, from start to finish went above and behond were really pleased we found a property with wrights estate agency east cowes as we have had negative experiences with another estate agents who lied the whole time...
So going with wrights estate agents was a breath of fresh air.... Read more
Buyer
5th Dec 2024 (1 year ago)
R Jackson
Terribly agency, been trying to contact them numerous times to view a property and no response or call back... Read more
27th Sep 2024 (1 year ago)
J Rosenberg

Having dealt with numerous estate agents the length and breadth of the country I’ve experienced all sorts of different levels of service. I initially was dealing with a well mannered gent called Adam. No issues whatsoever. We agreed a sale that fell through then achieved another sale soon after. For me as a property trader progression and communication are key. The lady that took over was called Jane. Really pleasant to chat to but utterly inept in my opinion where progression is concerned. As we got closer to completion and we were looking for dates I was calling constantly for updates. Rarely did I get a return call. In the last couple of weeks I left several messages as there was nobody to even answer the phone. So embarrassing for the company. It was easier to request my lawyers to get the updates until contracts were exchanged.
It grieves me to write this review and I hope it is sufficient for the East Cowes office to up their game and remember communication is the key.
Would I ever use this company again??
In a word no.... Read more
Seller
26th Sep 2024 (1 year ago)
L Crooks
Submitted an offer for a property, confirmation of the offer came via email, no further feedback, not great.... Read more
29th Jul 2024 (1 year ago)
J askey
My experience with this company was below par 3 months trying to sell my house then moved estagents sold in 8 days... Read more
Seller
17th Feb 2024 (2 years ago)
A P.
Just bought our first property through Wright and Ashleigh was our agent. She provided an exceptional service, nothing was too much trouble for her, very responsive and friendly. 100% highly recommended.... Read more
Buyer
5th Oct 2023 (2 years ago)
C Lightbody
I was very impressed with the clarity of information and the way my quite unusual enquury was handled. I have now instructed my next of kin to use Wight Estate Agency to sell my Park Home when I die. Hopefully that won't be for a while yet but you have a new future client!... Read more
10th Aug 2022 (3 years ago)
T Rann
Friendly efficient office... Read more
9th May 2022 (3 years ago)
P Goodier
Excellent, answered all questions we asked without going to look .
5star... Read more
7th Jul 2021 (4 years ago)
K Hopper
Very efficient... Read more
4th Jun 2021 (4 years ago)
T Allen
Jess and the other girls are polite and understand the sellers point of view they all work hard for you Tracey... Read more
Seller
30th Oct 2019 (6 years ago)