R callis
I highly recommend Thomson Hayton Winkley - friendly, thorough and professional service - great at communicating and explaining. Kept me up to date all the way.... Read more
11th Oct 2024 (1 year ago)
B Sutcliffe
Poor service all round... Read more
24th Jun 2023 (2 years ago)
C Scott
Could not recommend purchasing from this company. We found that it and one of its associated solicitors were totally insensitive to our needs even though we had been more than willing to accommodate the wishes of the vendor by delaying our holiday. Communication was very poor not only with us and our legal team but also between each other. Their misleading statements, lack of decent support and prevarication meant that our medical safety was potentially compromised. The people involved did nothing to alleviate what is inevitably a stressful situation from becoming even more extremely difficult.... Read more
Buyer
22nd May 2023 (2 years ago)
T Clarke
Ana Moreno is an excellent estate agent. Proactive. Superb communication skills. Rapid response to any queries. Goes above and beyond.... Read more
26th Feb 2023 (3 years ago)
L Handley
Excellent estate agency. Appointment made to view a property for sale and email and text reminders were sent. Due to a sharp change in the weather it was necessary to liaise with the company regarding the viewing and all calls were held in a courteous and understanding manner.
A Professional colleague attended the viewing punctually at the arranged time. She was equipped with all relevant facts and historical information regarding the past works completed at the property within the last 30 years. I hadn’t expected this at all! She answered questions with honesty and integrity as well as offering ideas and suggestions. A very pleasant person to accompany me on my visit.
Thank you... Read more
20th Jan 2023 (3 years ago)
G Douglas
The purchase of the property was professionally handled at all times by their agent Ana Moreno. They offered a prompt service and communicated all information in a timely manner. I would highly recommend Thomson Hayton Winkley and will use then again should I need professional assistance... Read more
Buyer
16th Dec 2022 (3 years ago)
D Wood-McGrath
What a fabulous efficient team. Great communication throughout the whole process, not only the Estate Agents but the THW solicitors too. I would highly recommend selling/buying a property through this company.... Read more
14th Dec 2022 (3 years ago)
R Smith
Bought a house recently through THW. The purchase turned out to be quite complicated and time consuming. Ana Moreno from the Kirkby Lonsdale office kept us informed all the way through, chasing solicitors and speaking to the vendors. If it hadn’t been for Ana I don’t know if the sale would ever have gone through!... Read more
Buyer
26th Nov 2022 (3 years ago)
S Spadafora
My partner and I couldn’t be more satisfied with Ana’s assistance with buying our very first property. Great customer service and professionalism.... Read more
Buyer
26th Oct 2022 (3 years ago)
J Blezard
This is the second time I’ve used THW to sell a property for me.
Ana for the Kirby Lonsdale office helped me with the sale. She has been so friendly and professional throughout the process, keeping me informed at every stage.
I would happily recommend THW in the future and definitely recommend Ana, she helped make the process very easy.... Read more
Seller
21st Oct 2022 (3 years ago)
T Sparrow
Great team to work with - the estate agency team were really professional and kept me up to date on activity and next steps throughout the sale - the Solicitor team guided me through the documentary requirements to support the sale and final processing of the completion and settlement were progressed extremely quickly. THW are the most professional and joined up team I have ever used when buying / selling a home - I cannot recommend them highly enough - and absolute dream from start to finish.... Read more
Seller
28th Sep 2022 (3 years ago)
P Heaton
I can wholeheartedly recommend THW. From our first meeting and their valuation, they impressed us with their professionalism, trustworthiness and proactive approach. The property was on the market very swiftly, with a number of viewings within a few days of instruction. The whole team were an absolute pleasure to deal with - with special thanks to Ana in the KL office.... Read more
Seller
25th Sep 2022 (3 years ago)
V Welsh
Absolutely brilliant. The whole team involved in the house sale were so helpful and kind. Don't hesitate to use this estate agents, they went above and beyond fior me. Thank you so much... Read more
10th Aug 2022 (3 years ago)
M Rogan
I recently had dealings with Thomson Hayton Winkley when buying a new home. All the offices I dealt with had really great knowledgeable staff. Always polite, courteous and professional. If I ever need to sell up and move again I will definitely use them.... Read more
Buyer
5th Oct 2021 (4 years ago)
P Lane
I bought a property through THW and was looked after by Joanne Nelson. It was a very complicated purchase with a tenant involved. On several occaisions it looked like the purchase would fall through, but Joanne was amazing at negotiating and keeping everyone informed. I genuinely believe our house move would not have happened, if Joanne hadn't been so determined and so sensitive to the seller's situation. We are now happily settled in our new home & couldn't be more grateful to Joanne, who went above and beyond to make it happen. I would highly recommend THW.... Read more
Buyer
6th Jun 2021 (4 years ago)
D Thomas
We have just purchased a lovely holiday retreat in Kirkby Lonsdale and the whole process has been seamless. Ana has kept us informed from day one , going above and beyond with additional local information and even taking time out to meet us with our keys. I would 100% recommend this professional friendly agency . ! A well deserved 5 stars plus !... Read more
Buyer
17th Mar 2021 (5 years ago)
A Burn
Extremely friendly and professional agents who kept me updated with the sale of my houses at each stage. Ana guided me through the process and is an absolute joy to deal with. Highly recommended.... Read more
Seller
15th Mar 2021 (5 years ago)
C Tomlinson
We have sold 2 houses in 12 months with THW Estate agents in Kirkby Lonsdale and Grange-over-Sands. Key to success has been their customer service promoting good communication between vendors and pucrchasers alike. We are particularly grateful to Ana for her support and advice throughout the sales' process.... Read more
Seller
24th Feb 2021 (5 years ago)
J Willison
We would like to say a huge thank you to all the team at THW for everything they did connected with our house sale and purchase. Rebecca and Ana were amazing - always updating us step by step. The initial photographs of the house were professional and certainly showed off all its features. We would highly recommend THW to our friends and family, and would definitely not hesitate to contact them again in the future. In the meantime we are going to enjoy our new home. Thanks again. Mr & Mrs Willison... Read more
Seller
18th Nov 2020 (5 years ago)
C CJS
I have used many estate agents in the past and always wondered what on earth I was paying them for.
THW (and particularly Jennie) were the exception.
WOW!
From Day 1 I knew I was in capable hands. They knew their clients and their properties well. I had a constant stream of suitable buyers. Communication was excellent. I never had to ask for follow up.
And at the tine of completion, Jennie was truly exemplary. I was in a HUGELY long chain, beginning with "online" conveyancers who had no idea of urgency. Without Jennie, nothing would have been done. She was like a terrier - tenacious and efficient!
I am so grateful I was in the hands of such a fabulous team.
I recommended THW unreservedly.... Read more
Seller
1st Oct 2019 (6 years ago)