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- William H Brown - Selby
William H Brown - Selby
Closes at 7:00pm
52 Gowthorpe, Selby, North Yorkshire, YO8 4ET
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Selby team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Selby Reviews (46)
Have you used this agent?
85%
2%
0%
0%
13%
All (46)
Seller (18)
Buyer (11)
Landlord (3)
Tenant (1)
General (13)
Anonymous Homeseller
Treated us with polite respect and kept us informed as much as possible
We obtained a rapid sale which appears to be progressing at pace
Seller
11th Mar 2026 (7 days ago)
T Moreau
Pete and the team gave me a lot of confidence in terms of a mortgage!
8th Dec 2025 (14 weeks ago)
J daley
Poor service from start to finish. Regretted signing the contract pretty much straight away. Took two weeks to even get a photographer out, who told us when he arrived that he had only been contacted 2 days before coming! The advert was poor with incorrect description and floor plan. I had to send it back several times before it was published.
Whilst we had viewings, some were completely pointless, tyre kickers.
They priced the house higher and told us it was a 1% fixed fee. This meant that it was 1% of the initial valuation and not of the final sale price which we hadn’t expected, as sold for 9k less than asking.
They seem to have a high turnover of staff, and are unreliable.
The communication was poor, they didn’t follow up on leads, were not proactive, hardly ever answered the phone, and didn’t seem interested whether the house sold or not.
The sale fell through twice and I asked if they could make it clear it was back on the market due to it falling though and was told no. They only promoted it on their social media when I actually asked them.
When I complained I was promised that communication would improve. It didn’t and the excuse we were given after complaining again was that the contract states they will give weekly updates (at most) so when I emailed and they didn’t respond, despite the urgency because the 1st in the chain were threatening to pull out because of the time it was taking, they didn’t contractually need to reply for a week! Joke.
Once we sold for the third time, we ended up speaking directly with our buyer as there was no liaison between the agent and her or us. If we hadn’t have done that I’m pretty sure we still wouldn’t have completed! On one occasion I emailed asking for the agent to liaise with the 1st in the chain due to the risk of the chain collapsing. They rang our buyer (not what we asked) who didn’t answer, and then emailed me back saying they had left her a message… never heard from them again after that!
Conversely the agent who we bought our new house off was the complete opposite, proactive, always available even at evenings and weekends, and we completed on the purchase in 40 days start to finish. WH BROWN had nothing to do with this, they didn’t even know we had agreed a completion date until we told them as they just didn’t keep in contact with anyone. Sale of our house took over 4 months, which would have taken much longer had it not been for us, our buyer, the other agents involved and the solicitors.
They essentially got paid to advertise our house on Rightmove and book in viewings (which we hosted) Money for old rope and we have learned a valuable lesson. Never use WH Brown and go with an agent who actually cares about selling your house and will go the extra mile to get it over the line.
We submitted a further complaint on completion and were offered £150 ‘goodwill’ gesture’ for the poor communication but WH Brown took no responsibility for anything else, their job was simply to secure us a buyer and in their opinion they did that. All the other stuff wasn’t their problem. They caused us so much extra stress
Seller
7th Dec 2025 (14 weeks ago)
C Enterprises
I have been looking for a while for a property worth investing in, and William H Brown in selby has been by far the most helpful estate agent for my search. Would recommend the team to anyone in a heartbeat!
Thanks guys!
Buyer
5th Dec 2025 (15 weeks ago)
W sampson
From Caroline coming out, to the property completing the sale. Everything went so smoothly and quick with regular updates, the neighbors were shocked how quickly the sale progressed. Can’t thank Caroline, Trinity and all the team enough. Also the charges are really good compared to other agents in the area. I would recommend this friendly team. Thank you WH Brown Selby.
Seller
5th Dec 2025 (15 weeks ago)
P Toal
I recently bought a house through WH Browns. They were responsive and kept me updated throughout the process.
Buyer
25th Jun 2025 (8 mo. ago)
Anonymous Homeseller
From the initial visit of WHB’s Leila she showed interest in our property and had identified its unique selling points over and above the other two agents who came afterwards.
That’s why we placed the sale of our property with WHB Selby.
Seller
18th Apr 2025 (10 mo. ago)
S bingham
Fantastic experience from start to finish.
Every time we called we were always greeted professionally and all our queries answered.
We sold our home through this company and would definitely recommend.
Sarah who is the mortgage advisor in branch is amazing! She was honest throughout the whole process and we built good trust. Sarah made you feel that she was interested rather than just there to do a job.
Thank you guys!
The Coopers.
Seller
17th Apr 2025 (11 mo. ago)
J Cov
Avoid at all costs, they didn't manage my sale properly found at at week 12 my buyer couldn't proceed. Was lied to about my buyer the second time, told they had a cash investor and could move in 6 weeks. Took 10 weeks it was a first time buyer with mortgage, now refusing to pay good will gesture of 600, 3 weeks late at time of counting, loads of excuses despite being told they would reduce their fee. Horrible experience.
Seller
8th Nov 2024 (1 year ago)
C Truong
Exceptional service from Farah Phillips, I have nothing but praises. As a first time buyer, Farah has really been helpful in terms of communications and processes. From beginning to end it has been very easy and straight forward throughout. Thank you so much. Would highly recommend!
Buyer
26th Jul 2024 (1 year ago)
Anonymous Homeseller
Helpful and a good service
Seller
10th Jun 2024 (1 year ago)
Anonymous Homeseller
From an initial flurry of activity with adding the product to their listings and organising the marketing things drifted, communication got less and less. Whilst the economy is difficult I expected more.
Seller
2nd Jan 2024 (2 years ago)
sarah
We have just sold our home with WHB and was in contact with Adam throughout. We didn’t even make it to market before he had got us a sale on the house with the price we wanted. Adam has been very helpful throughout the sale process.
Seller
12th Dec 2023 (2 years ago)
R Miller
Exceptional service. Adam and the team could not have done more to help us. They were very attentive and professional with everything clearly communicated. I would absolutely recommend this branch to anyone looking to move property. Thank you very much :-)
2nd Oct 2023 (2 years ago)
Anonymous Homeseller
Very professional team throughout ,always keeping you in touch with the ongoings of the sale you can contact them anytime and they get straight back to you especially Leila Edwards who is a godsend keeping me informed all the time on upcoming property’s for sale .Thankyou Leila.
Seller
16th Aug 2023 (2 years ago)
J tate
Adam and the team at Selby were a pleasure to deal with. Adam was knowledgeable, polite and friendly. Nothing was to much trouble, he was very attentive and an excellent communicator. I would gladly recommend, many thanks Adam, keep up the good work.
15th Aug 2023 (2 years ago)
C Cass
Adam came to value our property. He did a very professional thorough job. He came across very honest and provided us with great advice surrounding the current market and saleability of our property. We were very impressed on the level of detail provided.
Seller
11th Aug 2023 (2 years ago)
K robson
Sarah was absolutely fab! She really put me at ease with everything. She went at my pace and explained everything a million times and more when I didn’t understand certain areas. Amazing service and a lovely person to deal with.
10th Aug 2023 (2 years ago)
Anonymous Homeseller
Property was valued realistically to increase interest.All viewings arranged smoothly. Particularly liked the marketing updates and full information about potential buyers. The Selby team are friendly, knowledgeable and have achieved a quick sale for me in a challenging market.
Seller
13th Jul 2023 (2 years ago)
C Brigham
Many thanks to Leila for the support she has provided during my purchase. Also thanks to Lucy for the support during viewings. They have both been so helpful and always so friendly.
Couldn’t recommend these guys enough.
Always have gone above and beyond to help out
Will always recommend
Buyer
14th Jun 2023 (2 years ago)
S Davis
Absolutely terrible!!!
30th Mar 2023 (2 years ago)
A Lewis
Very professional, efficient and personable.
They did everything anyone could have expected, and did it immediately and to a very high standard. I had an excellent rapport with all staff members, but Coral in particular shone!
21st Oct 2022 (3 years ago)
H HOYLAND
Couldn’t recommend these guys enough
Lovely genuine friendly staff
Not pushy to start with to try and get me to sell my house with them
Realistic valuation
They always ring back when they say will
Go above and beyond to help and advise with honesty
A great bunch would recommend anytime
Seller
24th Aug 2022 (3 years ago)
S Beddow
The staff at the Selby Branch are fantastic. They have been very helpful popping in to check on the property as I live 2 1/2 hours away. They have kept me informed at every stage.
Landlord
14th Apr 2022 (3 years ago)
G Adams
The staff are excellent very good service very informative and so helpful
26th Mar 2022 (3 years ago)
G Robinson
Great service allround, very afficient and helpful. Very friendly staff.
14th Jan 2022 (4 years ago)
M Astles
Amy Kilbride you deserve 10????
6th May 2021 (4 years ago)
S Hudson
Sharon and Amy have been brilliant throughout, very engaging, helpful and communication has been great. They kept me informed all the way through and offered great advice and support. I would definitely recommend
16th Sep 2020 (5 years ago)
M Wright
I've never been
28th Jul 2020 (5 years ago)
D Wrigglesworth
I have just bought and sold through WH Brown , Very pleased with the service, very professional, extremely quick response time. All the staff are very knowledgeable and helpful, Thank you
Seller
7th Mar 2020 (6 years ago)
Tanya
Very helpful friendly and professional. Very easy to get what I wanted from them. Would highly recommend.
28th Nov 2019 (6 years ago)
V Jordanova
I really could not have asked for a better service. Our Mortgage advisor Nicholas Beedham has gone above and beyond to help us find our mortgage. We were thought that are really complicated case, but he ensured us that this is not the case and will not have problem. We were very nervous, because we did not have great experience with previous mortgage advisors we intent to use, but Nick made a change with his professional attitude and everything happened as he said. He was always available if we had a question and if he wasn't available at the time he would make a point to come back to us with the answer. I would 100% recommend his service. Thanks so so much, Nick!
Buyer
14th Oct 2019 (6 years ago)
D Pascoe
From the initial meeting with Nick Beedham he explained what mortgage products were available and what he would be doing as our mortgage advisor and fees payable for most matters arising out of purchasing our home. This made matters easier to budget for and reduced the stress levels relating to this process. he kept us informed and was easily contactable could not ask for a better service
Buyer
17th Jul 2019 (6 years ago)
B Wattam
Brilliant service from Nick Beedham. We are first time buyers and he has made the process extremely smooth and stress free. He found us an excellent mortgage offer and has always been a great help and easily contactable via phone and email. He also pulled together a budget planner for us which was extremely useful. Would highly recommend!
Buyer
17th Jul 2019 (6 years ago)
L O'Donnell
Fantastic service from Nick Beedham. Helped us a lot through the whole process of buying a house as we are first time buyers and pretty rubbish on what we needed to do etc. He has been a great help and always there whenever you needed him no matter how daft the question was.
Cheers!!
Buyer
12th Jul 2019 (6 years ago)
S M
Nick has been fantastic right from the start helping myself and my partner with the purchase of our property. He has made the whole process so easy and simple and has been there for any query we have had.
We will definitely recommend Nick to our family and friends in the future
Thank you Nick!
Buyer
10th Jul 2019 (6 years ago)
C P
Fantastic service from David and Maisy in the office. Went in on the Monday to get all signed up and Maisy had the brochure ready by the end of the day and then had it all sold by Thursday in just 72 hours!! David advised me on the offers and really felt was working in my best interests for the sale of my house! Would definitely recommend using.
Seller
23rd Aug 2018 (7 years ago)
B E
Very good service and helpful communicating with the vendor I was buying off explaining situations and why time had to be used for all my surveys in my Buy to Let move. Will be using for future properties.
Buyer
16th Aug 2018 (7 years ago)
P Little
Fantastic service from start to finish. David and Maisy in the office have made the process of selling our house feel such a breeze and no hassle at all. When we originally meet David on the valuation he made us feel at ease with his knowledge of the area and house prices seen as we now live in Morecombe we weren’t up to speed with the area. As we lived a few hours away David organise for a gardener to come and tidy up the property for us and Maisy was brilliant in her communication during the brochure and what we need to do to get everything up and running. We were kept up to date on a weekly basis and the worries of selling that we had before soon went away. Certainly recommend their service!
Seller
16th Aug 2018 (7 years ago)
P Smith
Fantastic service. Kept me updated all through the process and even after the sale of the property David in the office helped us follow up on some outstanding issues with the neighbour and followed this up with the previous Vendor and get all queries sorted and put us at ease.
Buyer
8th Aug 2018 (7 years ago)
M H
Briskly company brilliant staff
6th Jul 2018 (7 years ago)
C richardson
Amazing! All the staff were super helpful and I know friends who also recommend William H brown however I highly reccomend the selby branch. Everyone is super friendly and really do care about helping people sell / find their dream home. And I did !
Seller
6th Jul 2018 (7 years ago)
C B
I recently used William Brown Selby to sell my house. It was unquestionably the worst decision I have ever made.
From the second I signed up with them the level of incompetence and lethargy was palpable. They essentially did absolutely nothing to represent my property in a positive light in terms of photos and description (I effectively wrote that myself). After that the allocated 'professional' who was supposed to look after the sale clearly didn't have a clue what was going on and nor did he appear to care. Ultimately I did manage to sell my property but that was purely through working directly with my buyer to overcome all the little issues that come up. William Brown did absolutely nothing throughout the process except blatantly lie about various things when I challenged them.
I did complain and my complaint was initially looked at by the area manager who neither contacted me about my issues or responded to my later mails. Suffice to say his investigation was poor and in various areas just plainly wrong which I was able to prove. If that is the area manager it is no wonder the individual branches are poor. I continued with my complaint and did speak to someone who although a more professional person didn't really give me any adequate redress. Ultimately they say all that actually do is market your property and nothing else which basically means putting it on right move and seeing if it sells.
All in all absolutely avoid William Brownin Selby and to be honest high street estate agents don't really add anything to the process except charge a ridiculous amount of money for the privilege. Instead look to one of the many online estate agents who will get your property marketed on right move, which is pretty much all you need to be on, and charge a reasonable amount of money. All the rest you can do far better yourself.
Seller
15th May 2017 (8 years ago)
J Levitt
Found me a tenant for my house in 2 days. Very efficient and have made the whole process so easy, especially for a first time landlord. Would highly recommend.
Landlord
31st Aug 2016 (9 years ago)
A Passingham
We have recently rented out home through WHB. David and Jessica were instrumental from start to finish, in making the whole process easy. They found us tenants quickly and kept in regular communication. The full management service provided by David and Jessica is an excellent service. Highly recommended.
Landlord
26th Aug 2016 (9 years ago)
A Merwe
We found William H Brown to be professional at all times with the added value of hearing and understanding our situation and going the extra mile to assist. We immigrated to the UK and battled to secure a property from abroad until we contacted William H Brown. They assisted by explaining our situation to the Landlord which resulted in the holding of the property for us until such time as we arrived. No other agency that we had contacted seemed willing to understand our plight from abroad. Thank you to David Sinclair and Jessica for the valued assistance.
Tenant
26th Aug 2016 (9 years ago)
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