22nd Sep 2025 (25 weeks ago)
AVOID AT ALL COSTS. Will seem really helpful and on the ball to get you into a property. But are happy to leave you in bad conditions once you are in, with little to no comms. Avoid at all costs if you want to live somewhere without blocked pipes, rotting floors (which were promised to be done in week 1 of me moving in as they are rotting from a leak from the previous tenant, leaking toilet, dead animal (rat like) smells (and possibly dead animals - who knows as they haven’t arranged for anyone to look into it), radiators on the floor (that have fallen off the wall) and radiators that don’t heat up. These are just a few of the issues I am currently facing in the property let by Digby and Turner. The builder Owen uses is incapable and when finally replacing the toilet last friday after almost 2 months of waiting, he left full access to my property by leaving the back door wide open for a minimum of 2 days whilst I was away caring for family. This was after he left the front door open to the street, allowing my German shepherd to run straight into the road. I am receiving very limited communications from Owen and am having to seek legal advice to find out what I can do next. AVOID DIGBY AND TURNER. Would have given 0 stars, but Google says you have to pick at least 1. Couple of photos attached so you can see this review is very real and see how filthy the property was when taking it on, despite being told cleaners were going in. I highlighted over a month ago that this is worsening a health condition which I am currently receiving hospital treatment for, yet still have not even received an apology from Owen/Digby and Turner, let alone getting the work done. I don’t even know if the landlord knows of the state of disrepair his property is in, so if you are looking for someone to let your property, consider how Digby and turner will look after it (or not look after it) before considering them as an option. Worst agency I have ever experienced - so much so that I am writing this review, which I have never done before, but the level of ignorance and inability to provide safe accommodation, or stick to agreements is unbelievable and I wanted to warn others before they find themselves in the horrible conditions I am living in.... Read more