2 Estate Agents in Rempstone

List of Estate Agents in Rempstone

1. 

   

   Fine &Country

   19A Main Street, Woodhouse Eaves, LE12 8RY

   

   (38 reviews)

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   21st May 2026 (6 weeks ago)

   Fine & Country did a great job getting viewings and a proceedable offer with a house that was not without sales challenges, and also in a difficult market. Once the offer was accepted Olivia did a really essential job in smoothing things through the period towards completion. With an unusual and difficult situation arising at the last minute she was instrumental in ‘getting it done’. Thank you also to Daniel who in early Jan told me he’d get an offer by Easter and he did. Job well done. Would recommend.... Read more

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2. 

   

   Holden Copley - West Bridgford

   2 Tudor Square, West Bridgford, Nottingham, NG2 6BT

   

   (255 reviews)

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   28th Jun 2026 (7 days ago)

   Extremely disappointing and unprofessional experience for viewing “3 Lupin Close, Edwalton, Nottingham, NG12 4HU” on Saturday June 27th 2026<br><br>I had a viewing appointment booked for 2:45 pm, so I left home on time. Due to unexpected traffic, I realised I might be 5–10 minutes late. At around 2:40 pm, I called the Holden Copley office to inform them that I would arrive between 2:50 pm and 2:55 pm. I was assured that this was absolutely fine, that the team would be informed, and I was advised to continue to the property.<br><br>I arrived at 2:55 pm, rang the doorbell, and waited outside for around five minutes, assuming someone might still be inside. When nobody answered, I called the office again, only to be told that the sales executive had already left after waiting just two minutes, until approximately 2:47 pm, because his diary was “very busy.”<br><br>What makes this even more frustrating is the complete double standard. Only last week, when viewing another one of their property (14 Autumn Close, West Bridgford, Nottingham, NG2 7YL, on Monday 22nd June), their own sales executive arrived 15 minutes late. On that occasion, I patiently waited outside in the hot afternoon sun with my 5 and 8-year-old children, and I even had to cancel an important office meeting because of their delay. I accepted it without complaint because I understood that delays can happen.<br><br>However, yesterday when I informed them in advance that I would be delayed by no more than 10 minutes, they couldn’t extend the same basic courtesy. Instead, the appointment was effectively cancelled after waiting just two minutes, despite the office knowing exactly when I would arrive.<br><br>To make matters worse, when I requested that the sales executive return to the property, I was spoken to in a dismissive and rude manner. I was repeatedly told that his diary was “very busy” and that he would not be coming back. There was no apology, no attempt to resolve the situation, and no appreciation for the time I had spent travelling.<br><br>This is not how customers should be treated. If you expect clients to accommodate your delays, you should be willing to show the same flexibility when customers communicate honestly and courteously in advance. The lack of professionalism, poor communication, and complete disregard for customer time have left me extremely disappointed. Based on this experience, I would seriously question whether Holden Copley genuinely values its customers.... Read more

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