N faith
Jemma was amazing from the beginning of viewing to the end of my contract with them. Soft spoken and responds to emails promptly.
The house was clean, neighbourhood is calm annd peaceful. It was amazing dealing with acorn letting and sales and the landlord as well. Prompt response to issues mostly regarding repairs. Highly recommended... Read more
Tenant
3rd Dec 2025 (15 weeks ago)
H Dawson
Abysmal service.
I was told when booking to view a property that I would receive a call the morning of, to confirm the appointment. No phone call so I called them and had the appointment confirmed. 5 minutes later, they sent a text message to say that actually the property was under application, therefore my viewing was cancelled cancelled, obviously this hadn’t happened in the last 5 minutes.
It’s not difficult to let people know that their appointments are cancelled, clearly basic organisation & communication are amiss here.
Also they were too lazy to call and make sure I knew the appointment was cancelled, I could’ve easily missed a text message and wasted even more time by still going to the property.
I will definitely not be considering any properties let out by Acorn in the future.... Read more
25th Nov 2025 (16 weeks ago)
G Kakono
Michelle was Amazing, everything went smoothly as we were looking for a rental place. We love the place... Read more
Tenant
18th Nov 2025 (17 weeks ago)
E Boss
Amazing and fast service from Acorn lovely staff had a lady dealing with our property who was amazing and very lovely, Acorn made things easy and stress free... Read more
24th Oct 2025 (21 weeks ago)
T Agbede
Did an amazing job... Read more
D Simms
Jemma was fantastic throughout our tenancy. On time for inspections and always at hand for any questions and queries. Thank you... Read more
Tenant
31st Jul 2025 (7 mo. ago)
J Musiime
Really appreciate Jemma and her team for all her help getting me a place at short notice.... Read more
20th Jul 2025 (7 mo. ago)
A tinto
We found our first rent home by Acorn.
It was a nice experience with them.
Our Agent Jemma was very helpful during the entire journey.
Thanks... Read more
Tenant
3rd Jun 2025 (9 mo. ago)
A Gowanmeri
Friendly team ,good service,quick response ,
i used Acorn Lettings and Sales to buy a house they are helpful.
Thank you... Read more
Buyer
15th Apr 2025 (11 mo. ago)
V Snowden
Recently moved and just started renting with Acorn Lettings and I can genuinely say Danielle, Andrea and the team have been absolutely fantastic.
They’ve made the usually very stressful process much easier, their communication has been A* and they’re a very lovely bunch of people.
Can’t recommend them enough!... Read more
Tenant
11th Apr 2025 (11 mo. ago)
A annbaxter1050@btinternet.com
Acorn lettings and sales the ladies in the Stockton-on-Tees office were amazing we were finding it very stressful trying to find a suitable property they were with us every step of the way couldn't be more helpful Rachel took us through what we had to do and nothing was a trouble to her thankyou x... Read more
25th Mar 2025 (11 mo. ago)
A Pammi
Staff are very friendly and helpful. Rachel my representative, she has been through my process from the beginning and finally allocated the property which i loved the most. Overall definitely worth approaching for first time renters.... Read more
Tenant
12th Mar 2025 (1 year ago)
A walk
A very efficient and friendly service. Danielle was so professional and pleasant making my move very easy. Everything was presented, guided and explained and also prompted at the right way and time.... Read more
6th Mar 2025 (1 year ago)
N white
Acorn lettings and sales are a outstanding team of people that work with tenants when having problems. Acorn are here to help peaple FACT. There friendly approach when contacted are out standing . Always there to help tenants with any problems there have with there housing. I rait them 10 ????????????????????????????????????????! If it were possible. in my opinion along side many other peaple that rent from acorn just pick up the phone and you will be treated with friendly conversation' acorn for renting property NO 1.... Read more
Tenant
28th Feb 2025 (1 year ago)
G Peel

AVOID TO RENT WITH THIS AGENCY AT ALL COSTS!! COWBOY CONTRACTORS LEAVING YOUR HOUSE WORSE THAN WHEN ORIGINALLY MOVED IN!!
I have rented off this estate agents for 3 years, The maintenance is absolutely diabolical the worst maintenance service in my 8 year of renting properties! Lost count on the amount of times I have had to ask for a damp proof course to be carried out and for 3 years all I've heard is " open your windows 365 days a year give your wall a wipe it'll be fine"..
FINALLY got a damp proof course this week, the cowboy contractors have left me with no Internet as they have had to take the socket off the wall and then put back on resulting in them breaking it and doing a shoddy job, sockets hanging off the walls were they have had the audacity not to sort the matter and dirty food bags left on my bedroom floor for my dog to eat out of when I came back in!!
I have young children and dogs and the service that has been provided I wouldn't let a homeless person live in here let alone my family!!
Shocking shocking service and I will be taking all of this along with the other problems yet to have been solved over the 3 year to the housing ombudsman.
DO NOT rent off of this so called lettings company!!... Read more
Tenant
27th Feb 2025 (1 year ago)
P Theakston
First class service from Acorn
Thank you... Read more
12th Feb 2025 (1 year ago)
D Lapusanschi
I recently had the pleasure of working with Acorn Lettings and Sales during my search for a rental property and I can't recommend them highly enough. From the very first interaction, their professionalism shone through and the agent was friendly and approachable. The entire process, from viewing properties to signing the tenancy agreement, was handled with efficiency and care. As if their excellent service wasn't enough, I was also surprised and delighted to receive a lovely welcome present after moving in. It was such a thoughtful and unexpected gesture, and it made me feel truly valued as a client. Thank you, Acorn, for making our renting experience so positive! You've definitely earned my highest recommendation.... Read more
Tenant
6th Feb 2025 (1 year ago)
C Travers
Amazing service as always from Rebecca and her team. Prompt, informative and reliable. Thank you for doing such a great job. Would certainly recommend.... Read more
11th Nov 2024 (1 year ago)
P pickburn
Acorn letting have acted as our agent for the most recent addition to the rental fleet for the past six months
In that time they have deliverefd a full service.....found a tenant.... on boarded him .... provided ongoing management
Of the agents working with us they in my view are joint leaders in respect of the quality of the service provided by their friendly, competent and committed team
We are delighted to be able to recommend them... Read more
Landlord
27th Sep 2024 (1 year ago)
G Armitstead
Great service from Rebecca and her team especially Jemma who looked after my letting, no hesitation in recommending them.... Read more
Landlord
5th Sep 2024 (1 year ago)
G Baos
Fantastic service and Communication from Rebecca and the team - big shout out to Jemma helping with a sale and letting for us at moment. 5 star - ???? would recommend Acorn for all your sales and letting needs. Thanks... Read more
2nd Sep 2024 (1 year ago)
S Cooper
I have worked with Acorn for around 8 years now. I recently have asked them to take over managing my properties. I am extremely fortunate to have Jemma look after all my portfolio. Jemma has been amazing throughout. Very professional and thorough in all her work. We are never waiting long to get a new tenant and Jemma carries out all the viewings and paperwork to a high standard. For someone young and relatively new to this industry her knowledge is exceptional.Always polite and professional at all times. A couple more properties are coming Jemma's way to manage very soon which is a great comfort to us knowing they are in great hands. Well done Rebecca and Dawn for gaining and amazing employee. I must also shout out to all the girls in the office as if Jemma is busy and not available they will always deal with my queries in a quick and efficient manner. Keep up the great work and I look forward to working with you for many years to come.... Read more
Landlord
26th Jul 2024 (1 year ago)
J adinelly
Very lovely people.. Helpful and patient.. I will choose them anytime and I always refer... Read more
17th Jul 2024 (1 year ago)
I Anderson
Absolutely fabulous service, from everyone, but Dawn and Jemma in particular.
Both really helpful, patient, friendly and professional.
Highly recommended.
So glad we found Acorn!
Thanks everyone.... Read more
8th Jul 2024 (1 year ago)
N Bibian
Absolutely the best Agents I’ve rented with since I moved into the UK, Swift with documentations, prompt on maintenance issues and timely follow up with concerns. I’ve already spent more than a year with them and can’t fault them for anything so far. Will definitely recommend.... Read more
Tenant
8th Jul 2024 (1 year ago)
S Onyemaechi
Rebecca and team are very competent and great. Will always remember her words to me “You knows what is best for your family”
Will always recommend Acorn letting to anyone. Great service.... Read more
Landlord
6th Jul 2024 (1 year ago)
A Lisnic
Good experience with Acorn Lettings Team, especially Jemma Clement who was super helpful from the start to the end of my tenancy. All paperwork went smooth and all the minor issues were resolved in a timely manner. Great service and communication ???? will definitely recommend!... Read more
Tenant
1st Jul 2024 (1 year ago)
U Brown
I really wanted to leave a review as I think a lot of companies could learn a lot from the way the guys are at Acorn
All the staff are unbelievable helpful and friendly! They have helped me find 2 new homes, not just that a new life I will always be grateful for that, thank you for all your hard work 5??from me
Ursula x... Read more
20th Jun 2024 (1 year ago)
N Dodds
Was renting with acorn and the lanlord decided to sell the house I was in, Rebecca came to my home with the offer of a new home witch I am now settled in and Michelle has been there and done everything for me regarding this new house any repairs or problems they are sorted very fast would never rent with anyone else... Read more
Tenant
22nd May 2024 (1 year ago)
R Price
Mainly dealt with Rachel who couldn't do enough to help... Read more
19th Apr 2024 (1 year ago)
B Rutherford
Since using Acorn (Nov 22), Rebecca and the team have been brilliant throughout. Alongside your usual day to day, Rebecca and the girls have gave advice, offerred assistance. Managed to organise a full heating refit as quickly as they could (minus temperatures outside). Unfortunately my time in Hartburn had to come to an end. But Rebecca moved quickly to assist in an alternate property(s). Cannot recommend Acorn enough to any one looking for housing in Teesside... Read more
8th Apr 2024 (1 year ago)
E Marvel
Flawless process of getting my apartment from them,
Always available to help.
They're the best I've had dealings with...
I recommend them.... Read more
Tenant
25th Mar 2024 (1 year ago)
M BZ
The best letting agency ! I'm with Acorn for 5years and I never had any problem ! I would like to thank to Jemma,Rebecca and Dawn !... Read more
Tenant
22nd Mar 2024 (1 year ago)
S Chinonso
5 star in our book so far. They are quite responsive and straight forward.
They also gave us a nice welcome pack.
I recommend.... Read more
22nd Mar 2024 (1 year ago)
R Myambo
Very poor service and communication! First rang the company to organise a viewing for two flats for sale on 23rd Feb was told the sales team member would call back. The following week I rang back as I had not heard anything, was told they were trying to reach the tenants to organise a viewing this was about a month ago. Still now I haven't heard anything back. Terrible shame... Read more
18th Mar 2024 (2 years ago)
B Nwankwo
This is mu most stress free renting ever. From cheerful and patient staff to excellent customer care service. A big star goes to DAWN, she is really lovely... Read more
Tenant
11th Mar 2024 (2 years ago)
S chukwumere
I am so pleased of how Acorn treated us, it was a smooth procedure, they give detail to every little things, they don't just do business, they care for their Clients, I witnessed it 1st hand. I will recommend Acorn to anyone I know.... Read more
7th Mar 2024 (2 years ago)
A Booth
What can I say what a great team Rebecca has at Accorn lettings there all amazing nothing to much for them,we rented a bungalow for my father and they went out of there way to make sure everything was in place for my fathers release from hospital to the bungalow.
The service was above and beyond
I would highly recommend using Accorn Lettings for your rental needs
Keep up the good work Rebecca
And thank you all so much... Read more
Tenant
20th Feb 2024 (2 years ago)
M Lees
As a landlord I could relax knowing that the amazing staff of Acorn lettings were taking care of everything for me in sourcing perfect tenants for my rental property. Brilliant friendly professional service from start to finish! Thank you acorn!... Read more
Landlord
20th Oct 2023 (2 years ago)
B Oyegoke
I really enjoyed the services of Acorn Lettings. I will call the team ‘The Fantastic Four’ (Rebecca, Dawn, Rachael and Gemma). Their customer service is top notch and the response time to emails is unbelievable. To cap my rental service experience, the team gave me a wonderful and well packaged gift for my patronage.... Read more
Tenant
2nd Oct 2023 (2 years ago)
D Donnini
Acorn Antiques and Mrs Overall, the Victoria Wood Comedy sketch isnt what most people would model their company on. A good and professional company would have records of requests for repairs and actually do them. Acorn use the Deny deny deny method of repair and lie through their teeth and claim no request for repair has happened.
At best Acorn choose the cheapest and easiest repair and ignore the expense, difficult or potential dangerous repairs.
Private sector housing are now involved.
Most ppl would know how to run a business BEFORE they open it, not get a franchise, start running it and not bothering to learn the laws, rules and regulations that govern the business you have chosen.
So bad that they are incapable of informing people.that an appointment has changed. Pathetic... Read more
9th Jun 2023 (2 years ago)
V Anderson
Fantastic company. Friendly approachable staff. Have rented from them for 4 years and only moving as buying. Rebecca and her team are so professional yet so welcoming. Nothing is too much for them. Always there at the end of the phone 24/7 dealing with any emergency quickly and efficiently. Would certainly recommend them... Read more
Tenant
9th Jun 2023 (2 years ago)
H Kassem
Acorn letting agents, led by Rebecca, are awesome team. They manage 6 properties for me in Stockton and they are always on top of things. Any repair work is done quickly, efficiently and at reasonable cost. They are available on the other side of a phone call whenever needed... Read more
Landlord
5th Jun 2023 (2 years ago)
K Hindhaugh
I have just used Acorn lettings as we had to relocate quickly due to my husbands job. Acorn was very helpful, professional, efficient and friendly. I mainly dealt with Andrea who was extremely helpful and went above and beyond to help me be able to move into our new property on time. Andrea understood exactly the type of property that we were looking for and contacted me as soon as she had the perfect listing, which u can happily call home now. I can not speak highly enough of Acorn and in particular Andrea.... Read more
Tenant
16th Feb 2023 (3 years ago)
A Taylor
Rebecca is an absolute angel and a huge asset to Acorn lettings. This is the best letting agents we’ve been with by a landslide and we’ve been with a lot (property changed hands about four times) I really hope we continue to stay with Acorn as it’s been such a fantastic service. I would recommend them to anyone.
I’ve only really interacted with Rebecca on the team but she is a wonderfully compassionate, intuitive and friendly person who has helped us so much with maintenance issues in a speedy and professional manner.... Read more
Tenant
20th Sep 2022 (3 years ago)
P Stevenson
I had been looking for a property to rent for my granddaughter and came across Acorn Lettings. I would give them more stars if I could for the help and support of all the staff especially Michelle. They looked at our complicated application using commonsense and efficiency.
Cant recommended them highly enough.... Read more
Landlord
6th Sep 2022 (3 years ago)
A Mills
Acorn managed my rental for 14 years. Always provided a good service and Rebecca made life easy for me as I was living on the other side of the world. Would recommend Acorn to anyone in a similar position.... Read more
16th Jun 2022 (3 years ago)
B Gargett
We arrived for a scheduled viewing. They did not. My partner called them, they claimed to have no record of the viewing and offered to (re)book the viewing 5 days later.
We both work and took time to make the original appointment.
Not for us, thank you.... Read more
16th Jun 2022 (3 years ago)
C Jones
Rebecca and the team have been handling our buy to lets for years now and have always been priced very reasonably and on the ball when any issues arise. They've worked hard to find tenants and quick to respond to phone calls and emails. Five stars. Thanks a lot ????... Read more
Landlord
24th May 2022 (3 years ago)
A chizoba
excellent customer service... Read more
4th Apr 2022 (3 years ago)
G C
Very helpful.... Read more
18th Mar 2022 (4 years ago)
T Winter
Shambolic waste of my time. Left waiting in the cold traveled 10 miles. Got text confirming the appointment replied. And compete no show. Got some story about phone signal. They wouldnt even call to apologize just text. Never again extreme unprofessionalism.... Read more
9th Feb 2022 (4 years ago)
J W

If you are looking for a professional , reliable and personable Letting/Estate agent, look no further than Acorn Lettings. Having worked with various different agents in the area for around 15 years I can speak from experience , the service Rebecca and her team deliver exceeds a lot of other agents in the market.
I've had the pleasure of working with Rebecca as both landlord and as a property seller. With extensive industry and local knowledge I was reassured through regular communication and updates during the tenant finding process that Acorn provide a conscientious service tailoring the needs of both the landlord and the tenant to ensure good fit for all parties. Following this I utilised the full management package and found this to provide great value for money and peace at mind. When it came to the sale of my property it was evident that this level of meticulous service was consistent across all departments and due to Rebecca's extensive network within the industry my property was sold inside a week and managed through to completion without issue.
A friendly and approachable team I could not recommend Acorn enough whether a landlord, property seller or tenant you will not be disappointed and should I every go back into the property market I would not hesitate to engage with Acorn again.... Read more
Seller
20th Oct 2021 (4 years ago)
D Palmer
Have been with Acorn for 15 happy years, and could not have asked for a better professional service and support over this time from Rebecca and her team, very friendly and always willing to help, so so sad that we have had to move, thank you all so much.... Read more
Tenant
4th Oct 2021 (4 years ago)
C Green
Repairs have been reported since 2020 not only by tenants but also by professional, electrian, gas men, thier own inspector and remortgage professional and when nieboughs ring because repairs are affecting them they lie saying they didn't know? Absolutely disgusting... Read more
Tenant
19th Aug 2021 (4 years ago)
Finding myself in need of a rental property at very short notice and trying to navigate the extremely fast paced (and stressful) market I was so impressed with the help and service from the ladies at Acorn. Dawn guided me through the entire process and secured a successful application for me within 2 days. Super friendly and helpful company who kept me informed at every stage. Highly recommend.... Read more
Tenant
6th May 2021 (4 years ago)
K Gale
Dawn very helpful and informative... Read more
26th Mar 2021 (4 years ago)
R Uddin
Goid service went out there way to help me get a propatie very helpful... Read more
18th Mar 2021 (5 years ago)
A huge Thank you to Rebecca and Dawn at stockton branch. They have shown emense support in finding us this lovely home. They went the extra mile in all aspects from application to completion . We felt nothing was ever too much troutand where always happy to help with any problems.. we would highly recommend Acorn stockton branch team for a friendly but professional service. so thanks again from us all... Read more
Seller
5th Feb 2021 (5 years ago)
K Harrison
I was really interested in a property but couldn't view because they were waiting for the keys. Was reassured I'd be called once they got them so they could show me round. Next thing I see a few days later the property was "Let Agreed"
Shocking ????... Read more
Tenant
31st Jan 2021 (5 years ago)
Jodie
Was really good when it came to helping sort out our first home and we are so happy with our home thank you staff was very nice and helpful and held our hand all the way through the proses and went out of their way for us thank you the only down fall was open times due to working 8:30 - 4-30 Monday to Friday we had to put holidays in at work to make the time before they shut but was worth it in the end thank you again... Read more
Buyer
24th Jan 2021 (5 years ago)
R Ord
Rebecca and her team are really friendly and deal efficiently with all issues and requests. Recently sold my house with them before it even went on the open market. Great service and upfront with all costs. Would highly recommend.... Read more
Seller
16th Jan 2021 (5 years ago)
K Woodvine
Yes I have they are brilliant... Read more
26th Nov 2020 (5 years ago)
D brown
Very friendly and helpful place... Read more
8th Nov 2020 (5 years ago)
T (Leigh)
I've been with Acorn many many years now and I recently had a problem that they actually sorted! The staff are lovely and talkative and they come out to check the house every 6 months. They usually write everything down but do nothing. Lol
But with my recent issue they were swift and had it all sorted within a week.
They aren't all bad. :')... Read more
Tenant
19th Sep 2020 (5 years ago)
B budster
Rented a property from Acorn lettings for nearly 2 years and very happy with the service they provide. Rebecca and the team are very helpful , and quick to resolve any issues.... Read more
Tenant
2nd Sep 2020 (5 years ago)
J Barker
Two words: Honest & Reliable.
The team at Acorn went way of their way to help me and provided an excellent service. Fantastic attention to detail and will be a customer for life.
Thank you!... Read more
22nd Aug 2020 (5 years ago)
S Cooper
Rebecca and her team do the most amazing job. I have several properties in the Stockton area and Rebecca has found great tenants for 3 of them in a short space of time recently. The service is impeccable. The attention to detail is spot on and all this great work at a very good price. Would recommend Rebecca, Dawn and all the team.... Read more
Landlord
19th Aug 2020 (5 years ago)
S Griffiths
i'm an inexperienced landlord and Rebecca at Acorn is my go to when I need advice, she always keeps me up to date with legislation and has helped me numerous times in sorting out tenancy issues, I don't know what I would have done without her.... Read more
Landlord
14th Aug 2020 (5 years ago)
L Best
Amazing customer service from everyone! Couldn’t thank them enough for everything they have done for me ! Not to mention a gorgeous new home box full of goodies! ????????... Read more
Buyer
6th Aug 2020 (5 years ago)
F Lennox
Rebecca and staff are amazing! Great service... Read more
20th Apr 2020 (5 years ago)
C Cummings
Excellent service... Read more
9th Mar 2020 (6 years ago)
J Toby
Brilliant service , very helpful would highly recommend... Read more
21st Nov 2019 (6 years ago)
S Brooks
Rented with acorn lettings at two separate properties and any issues were rectified quickly and efficiently.
I would highly recommend renting through this agent as it's a quality service all the time.
Thanks rebecca and team... Read more
Tenant
12th Oct 2019 (6 years ago)
P Walters
I am a landlord with a number of properties in and around the Stockton area, I have used Acorn Lettings for a number of years now and have found their service to be exemplary, Unlike the main stream rip off merchants who exploit their customers financially for the bare minimum of effort Rebecca and the team go above and beyond the service one would expect for a very reasonable fee. I would fully recommend Acorn Lettings and Sales.... Read more
Landlord
23rd Sep 2019 (6 years ago)
T Kelly
After been called a boomerang tenant I thought I must leave a review at the outstanding work the team did to help me in such a tough time. Not once but twice have they helped me out when times were difficult. Arranging accommodation at the drop of a hat and with in a day or two.
I would highly recommend this reputable company to the fullest extent but also want to say thank you and hopefully now I will stick you for long long time.... Read more
Tenant
23rd Jul 2019 (6 years ago)
A Bell
Rented for nearly 8yrs with Acorn, I would highly recommend this company as they are professional and friendly. They look after the tennent not just the property.... Read more
Tenant
12th Jun 2019 (6 years ago)
W Cook
Rebecca is amazing, excellent customer service that excells the five stars.
I can't thank you enough, a wonderful lady who I can't recommend high enough.... Read more
21st Feb 2019 (7 years ago)
E Dobson
Rebecca and team have looked after my property for the last 14 years. Amazing service and definitely go above and beyond!... Read more
Landlord
26th Nov 2018 (7 years ago)
G shaw
Excellent service Rebecca and her team fell over themselves to find me the right property five stars... Read more
Buyer
12th Oct 2018 (7 years ago)
I Holt
Great estate agent... Read more
27th Mar 2018 (7 years ago)