K Pedlow
An absolute joke of an agency. Left us without hot water or heating for months on end despite us calling and calling for it to be fixed. (The boiler was held together by tape!!). Never answered any calls or emails. Took 3 months to repay our deposits despite multiple voicemails and emails (all of which went unanswered). I would never recommend this agency.... Read more
Tenant
13th Aug 2025 (7 mo. ago)
Amie
Had a horrible experience with belvoir. Me and my friends went to see a flat which took about 2 weeks to organise because they canceled (an hour before) and when we finally got to the viewing, the whole place was filled with mould! Every room, spanning over walls, windows, doors etc. Joe was quite dismissive of our questions and seemed frustrated about the mould himself (residents inside stressed that they had tried and failed to contact him). We were willing to look past the state of the flat and were also promised notice of others flats being available, however, despite reaching out at least 10 times, we never got a response. I don't think this is an agency that anyone let alone students can depend on, as we were completely left in the dark and it appeared the current residents were aswell.... Read more
1st May 2025 (10 mo. ago)
K Chelsea

This place masquerades as a legitimate business however I urge you to be very cautious if you are a student or are the parent of a student considering using them for accommodation. Initially they seem ok but once you’ve signed up to a contract you can more or less consider that that’s the last you’ll hear from them. If you have issues with the property they are very very very slow to respond to allocating contractors to fix problems. They rarely respond to any correspondence regardless of how you try to contact them. When your tenancy is coming to an end you have basically zero chance of getting your deposit back. There is no method to get in touch with them - they simply don’t answer emails, their office is always vacant and phones ring out. They assume student tenants will not chase up their sizeable deposits. Therefore it’s really stealing money from people. These people need investigating by some sort of regulatory body. My son and his fellow tenants are currently chasing up their deposit now for months with not much success. Please save yourself the hassle. Avoid these rogue letting agents.... Read more
Tenant
7th Oct 2024 (1 year ago)
E Reid
Completely unreliable and unprofessional.
Don’t waste your time or your money.... Read more
25th Jul 2024 (1 year ago)
J Bertram
Joe & Diane have been exceptional agents, helping out at every opportunity. I would highly recommend them.... Read more
7th Mar 2024 (2 years ago)
T MAKADIYA
Irresponsible Husband and wife manage this business. They don’t care about customers.
DO NOT WASTE YOUR TIME HERE.... Read more
18th Sep 2023 (2 years ago)
J Makadiya
This Business is Run by careless and idiot couple. They book you in for viewing and when you go to the place, you get to know either it’s been already let or they have canceled your viewing.
Worst people to deal with in entire stirling regarding property.... Read more
18th Sep 2023 (2 years ago)
R patel
Idiots.... Read more
18th Sep 2023 (2 years ago)
R Kalavadiya
Managed by Unorganized and biased people (Husband and Wife).... Read more
18th Sep 2023 (2 years ago)
O Bondarenko
(Translated by Google) Permanently closed
(Original)
????????? ??????... Read more
3rd Nov 2022 (3 years ago)
P Godi
Excellent service and really helpful people. Joe even helped us move our stuff in his car over two trips.... Read more
13th Jul 2022 (3 years ago)
M Aitken

Having chosen Belvoir Stirling as agents to let our flat, they were happy to take the monthly "management fee", but did little to earn it. After making a formal complaint to them, which they failed to respond effectively to, I reported them to The Property Ombudsman (TPOS) who, after their investigation found entirely in our favour and awarded us £1200 in compensation for failing to comply with the letting agents Code of Practice, which they are legally obliged to follow, and gave them 28 days to pay. No surprise, but they failed to make the payment. TPOS then gave them a reminder and a further 3 days to comply, which they again failed to do. It was not until the 3rd reminder that they actually made payment. Throughout this process, Belvoir Stirling refused to engage in the TPOS investigation (their own regulatory body) and have refused to provide us with information & correspondence when instructed to do so by TPOS. They have treated the whole process, TPOS and ourselves with utter contempt. DO NOT USE THEM... Read more
10th Aug 2021 (4 years ago)
D Parker
Avoid, Avoid, Avoid!!
Absolute joke of a company, happy to take your money, but unresponsive and unhelpful when you ask for any correspondence to be forwarded. Promised emails never arrived which were asked for numerous times, excuses we're used for example saying that emails aren't coming through to us because they're situated up north in a rural area!! Excuse after excuse totally unprofessional!... Read more
16th Jul 2021 (4 years ago)
A Gillies
Every 5 star review are clearly people that work for Belvoir using anonymous accounts.
My partner and his flatmates had an awful experience with Belvoir.
Extremely unresponsive to emails and phone calls, refused to deal with mould issues which not only affected my partner's bedroom but his personal belongings. His clothes began to virtually rot with mould.
Similar to a previous experience, they decided to deduct money off of the flat's deposit from using incense in the flat TO COMBAT THE MOULDY SMELL THAT THEY REFUSED TO FIX.
MAKE IT MAKE SENSE.... Read more
15th Jun 2021 (4 years ago)
G Maclean
I have used Joe & Dianne at Belvoir to manage my flat for the last 5 years, and also to sell the flat in the last month. I've been delighted with both services and would recommend them to any other owners.... Read more
27th Apr 2021 (4 years ago)
M Doherty
Great service from Start to finish, made the process of selling our house less stressful.
Would recommend BELVOIR.... Read more
30th Oct 2020 (5 years ago)
R B
I've been trying to get in touch with the agency since the beginning of June (i.e. 2 entire months)! 4 times I used the contact form and I also left 2 voicemails. I have received no response whatsoever!... Read more
30th Jul 2020 (5 years ago)
F Masterson
Extremely happy with the service Joe & Diane have provided at Belvoir lettings in Stirling. Been using them for the last 2 years, excellent service all round.... Read more
6th Dec 2019 (6 years ago)
L Briscoe
I've used Dianne and Joe for letting agents for 4years and have always received a great service.... Read more
5th Dec 2019 (6 years ago)
S Smith
Read the one star reviews- they reflect these con artists. Disgusting how they treat folk and get away with it. In the process of trading standards.... Read more
18th Mar 2019 (6 years ago)
Leanne
AVOID AVOID AVOID. no contact from landlord. Left us with no heating & electric so were forced to move out. Doors were faulty due to us moving in, got locked in and were forced to take door down (we put it back up). We left property clean, tidy and cleaned carpets to a higher standard to what they were received in! Instead of waiting for keys to be handed in n a couple of days they’d already changed the locks for inconvenience. These thieves are now trying to bill us for £750 worth of damage. Good luck getting that out of a pregnant woman. Disgusting service and communication.... Read more
18th Mar 2019 (6 years ago)
D hyde
I have used Belvoir Lettings for many years to look after my properties and found them to be very competent and professional... Read more
15th Oct 2018 (7 years ago)
E kerr
Honestly can not express how happy I am with this company. I was just locked out my flat and they dropped me a spare key within an hour. Been renting from them now for 7 months and I have never had one issue and now I have 100% confidence that when an issue arises they will sort.... Read more
4th Sep 2018 (7 years ago)
Zapman
Both Joe and Dianne have been incredibly helpful over the past four years that we've been associated with Belvoir Stirling. They're easy to work with, quick to sort out any problems and have an excellent knowledge of the local property market. Can't recommend them highly enough!... Read more
10th Aug 2018 (7 years ago)
B McAllister
I rented a flat from Belvoir last year and and the service they provided was excellent! My flat mate and I dealt primarily with Dianne who was always very accommodating and efficient whether it was dealing with problems that arose at the property or whenever I had to drop in to borrow their set of keys when i had locked myself out of my flat. Overall, Belvoir provided a very professional yet personable service and were excellent throughout our tenancy!... Read more
10th Aug 2018 (7 years ago)
J Go
Belvoir have been invaluable to the successful running of our business. Joe and Dianne provide us with a “let only” service but have on countless occasions gone out of their way to carry out tasks that would ordinarily be part of a full managed service - at no extra cost and with no issue taken. Whenever required advice has been provided from their wealth of experience in the industry without the bat of an eyelid. Always a friendly and helpful welcome from all staff. Our property has been a sell out year upon year, we don’t know what we would have done without Belvoirs help! Thank you Team Belvoir.... Read more
16th May 2018 (7 years ago)
B rutherford
Had a flat with belvoir for only a short period but was very sad to be leaving them! such a brilliant and helpful company staff could not do more for me and would reccomend to anyone looking to rent/buy... Read more
14th May 2018 (7 years ago)
S Bruce
We have let our Stirling properties through Joe and his team for a number of years and are very happy with the service. Quick, reactive, great at vetting tenants and a good 'set of eyes' for us when it comes to ensuring the properties are well looked after. Would recommend Joe and Belvoir without hesitation.... Read more
11th May 2018 (7 years ago)
S ahmed
Very highly recommended professional service, always go above and beyond our expectations. By far the best estate agency we have used.... Read more
7th May 2018 (7 years ago)
G Ahmed
Great service and Highly recommended. I have used Belvoir letting for over 2 years now and the service has always been exceptional and with a personal touch. Great staff and always prompt, any issues have been dealt with professionally.... Read more
7th May 2018 (7 years ago)
R music
Very friendly service, always willing to help .... Read more
3rd May 2018 (7 years ago)
J Fran
I am happy with Belvoir's assistance. As an International student, it is quite challenging to communicate my need about an accommodation to stay during our study. The Belvoir has helped me with a comfort house to rent. The Belvoir also always responds quickly and understand my need. Thank you Joe and Dianne.... Read more
3rd Jan 2018 (8 years ago)
TanviR
Sometimes false advertising! The picture of the room not exactly as it shown on website! Strictly recommend for viewing before renting!... Read more
2nd Aug 2017 (8 years ago)
P Irwin
Worst Bunch of so called "landlords" I've ever had, don't care about tenants at all. No organisation, wish I could give them 0 stars, how they have an estate agency license is beyond me.... Read more
21st Jun 2017 (8 years ago)
R Watson
Worst experience of my life. Avoid like the plague.... Read more
12th Jan 2017 (9 years ago)
A Sanchez
These people are not only bad landlords but also thieves:
Refused to fix our oven (among other things) for a good month and half and risked a serious fire to the property (as the oven could not be turned off).
Accused us of using narcotics because they smelled incense.
Stole 600 pounds of rent paid in advance from our deposit claiming that there was insufficient evidence that the rent was paid in advance.
Worst landlords to work with and disgusting thieves.... Read more
28th Sep 2016 (9 years ago)
F alloa2015
As a contractor carrying out maintenance for various landlords and letting agents I have found the Belvoir Stirling to be a pleasure to work for as they have a first class attitude towards their contractors and do everything in their power to speed up access to properties to allow works to be carried out and are also prompt on payments which as a small business I find vital as some agents previously have dragged their feet when it comes to paying their bills... Read more
26th May 2016 (9 years ago)
P Whitby
Belvoir Lettings in Stirling have looked after my properties for 2 years now, i am very pleased with the service that they provide for me. Always found good tenants and kept me informed throughout. Switched from another local agent. Just wish I had done it sooner.... Read more
19th May 2016 (9 years ago)
A Graham
I wish I could give these people zero stars.... Never answer their phones. Only get the voicemail if you call between 9:3-2pm (but no one answers) however their opening times are 9:30-5pm but they always seem to leave at 2pm.... You can't even leave a voicemail after 2pm so if you have an emergency you need to call the next day to leave a voicemail and hope someone gets back to you.
They never reply to emails. Honestly don't know how their business is running with such terrible customer service.
Seriously considering finding a new flat to avoid having to try (helplessly) to interact with these people....... Read more
14th Apr 2016 (9 years ago)
J Livingston

Do not understand how the owners haven't been taken to court yet. Overall a terrible experience. Was promised that the property was fixed before moving in, signed the contract on this pretense. Arrived at the flat and the first bedrooms floor was rotten and needed replaced. Took 2 weeks for them to even contemplate bringing in a joiner. Flat was in a terrible state, had to clean for 3 days before it was habitable. Didn't receive an inventory list until 2 months after moving in. Continious problems with heating and fridge, which they did not care about. Upon moving out 90% of my deposit was taken for items that were already damaged upon moving in. AVOID AT ALL COSTS. The owners may seem nice upon the first couple of interactions but when you're a paying customer it's a completely different ball game.
This has been a terrible experience and the stirling branch gives belvoir a bad reputation.
My experience has been dreadful but not only mine has been dreadful, every other individual i speak to about belvoir it's always the same. AVOID AT ALL COSTS! Looking back i should of taken them to court!!!!... Read more
14th Mar 2016 (10 years ago)
Tyrfishy
I have no idea how these people managed to get such a high rating. My flat had such problems with them since we moved in. We complained over and over again about things broken around the flat and nothing got done! Called them so many times, never heard anything back from them. Emailed & never heard anything back. If Belvoir can be avoided, for your own sanity, avoid them!!... Read more
10th Nov 2015 (10 years ago)
G Maclean
I had previously used another letting agent in Stirling, and Belvoir have been brilliant. Joe and Dianne deserve a special mention, but nothing has been too much trouble for anyone in their team I have spoken to.
They have constantly kept in touch with any issues; they have been proactive in getting new tenants in; they have organised annual services / certificates & generally made the whole process as hassle free as it can possibly me.
I would thoroughly recommend them to anyone else letting a property in & around Stirling.... Read more
13th May 2015 (10 years ago)
A Peebles
This company is poorly organised and their administration is very slow .
I have experienced many problems during the last few years dealing with then.... Read more
5th Jun 2014 (11 years ago)
J Adair
We moved into a property in Stirling on a 1 year lease, and ended up staying for 5. Belvoir has been absolutely fantastic - they were fast and efficient in sorting out any issues, and were exceptionally friendly and easy to deal with. In 5 years renting from them, we don't have a single complaint.
If I move back to the area, Belvoir will be my first (and hopefully only) point of call.... Read more
28th May 2014 (11 years ago)
T wells
Joe and the Staff at Belvoir in Stirling, have been extremely helpful, provided a first class service and been adaptable to change, they have provided extra help, for which i have been grateful when required.....i have in the past used other letting agent to let property but have found that Belvoir provide a better and exellent sevice. The company is well regarded and has a good name within this market.... Read more
1st Oct 2012 (13 years ago)
P Bunker
Joe and his team at Belvoir Lettings are a very professional letting agency. We have 7 properties with them and have been using them for over 4 years without any problems and would recommend them to anyone. Their down time between rentals is always short and they always keep us up to date with any problems or situations that need our attention. 5 *****.... Read more
3rd Sep 2012 (13 years ago)
A Sneddon
Very happy with the service Joe has provided at Belvoir lettings in Stirling. He very quickly found tenants for my house when I decided I needed to move to Glasgow several years ago and its been let ever since, good tenants no issues at all and Joe manages everything. very happy to recomend him and his business... Read more
2nd Sep 2012 (13 years ago)
B Lanza
I had a Flat sold and the deal fell through.
Joe Curran and the Belvoir agency had 2 offers to rent our property within 2 weeks and I had my choice of tenants. He also let me know he could rent to students with a 40 percent increase (we are near a university) when we like in the future.
We bought another flat after the crash thinking the worse was over. We were wrong. We thought we were going to get stuck again. Joe and Belivoir had it rented in less than a month. We moved to Malaysia without fear of problems.
Belvoir always pays me on time and handles any problems quickly so the renters renew.
I would recommend Belvoir to anyone as they achieve results without hassle or excuses.
The Lanzas... Read more
13th Jun 2012 (13 years ago)
E Cook
The Belvoir Letting Agency has been managing the rental of our flat in Stirling for 3 years. They provide a very efficient and professional service and we could happily recommend them to anyone.... Read more
5th Jun 2012 (13 years ago)