S khan
Rhonda & Chris,
have been excellent in moving my sale, all communications and speed of completion. Would highly recommend and use again .... Read more
Seller
28th Feb 2026 (18 days ago)
Amy
Rang up Crown Estate Agents and spoke with Connor today, he was so helpful and took the time to explain everything clearly. I can’t fault the contact I’ve had, really friendly and professional.... Read more
24th Jan 2026 (8 weeks ago)
Archie
Really impressed with the customer service over the phone. Spoke with Connor who was very helpful in answering my questions. Would recommend Crown to anyone looking for a rental.... Read more
Tenant
18th Jan 2026 (8 weeks ago)
H 19
Dealt with Ryan from the start and wow what a pleasure hes been to work with so friendly and answering any and all questions i have. Would highly recommend these estate agents and will be recommending them thanks again guys.... Read more
29th Dec 2025 (11 weeks ago)
Very professional and helpful... Read more
Seller
19th Dec 2025 (13 weeks ago)
Called into their Pontefract office looking for a property to rent and the team couldn’t have been more helpful. Looking forward to my first Christmas in my new home. Thank you... Read more
Tenant
26th Nov 2025 (16 weeks ago)
Absolute Brilliant communication every step of the process with me buying a property. Couldn’t recommend highly enough! 5*... Read more
Buyer
26th Nov 2025 (16 weeks ago)
R Robinson
Ronda has been a great help from the start helping with everything much appreciated... Read more
25th Nov 2025 (16 weeks ago)
I couldn’t have asked for more when I was looking for my first investment property to buy to let. First class every step of the way!... Read more
Buyer
24th Nov 2025 (16 weeks ago)
Ellie
Contacted Crown Estate Agents today and spoke with Connor on the phone, he couldn't have been more helpful, answered all my questions professionally and put me at ease.... Read more
7th Nov 2025 (19 weeks ago)
C Muphy
never wanted to help me find a house never wanted to help me and I'm very disappointed that no one wants to help you find a house and it's not fair on me I've been doing this now for 18 months and it's honestly it is draining me out... Read more
30th Oct 2025 (20 weeks ago)
K F
Spoke with Conor on the phone who was incredibly helpful and knowledgeable. Would highly recommend!... Read more
24th Oct 2025 (21 weeks ago)
A 87
Brilliant estate agents to deal with was crown everything during the marketing of my property to completion of sale was really well organised and stress free, chris was clearly knowledgeable in the property sector along with ronda on the conveyancing side of the process. Would highly recommend crown estate agents will definitely use them again in the near future.... Read more
Seller
24th Oct 2025 (21 weeks ago)
eddiewoodhead
Rude and unprofessional.... Read more
17th Oct 2025 (22 weeks ago)
E Milnes
Great service, couldn’t have been any more helpful!! Thanks Rhonda and Chris!!... Read more
16th Oct 2025 (22 weeks ago)
S Flanagan
Thank you to Michelle and the team at crown for your amazing work finding me a tenant.... Read more
Landlord
13th Oct 2025 (22 weeks ago)
P Hughes
I can’t thank Crown Estate Agents enough for their advice and support when I was looking to sell my home. Always at the end of the phone when I needed to call. Would highly recommend their services... Read more
Seller
23rd Aug 2025 (6 mo. ago)
M Thomas
Highly recommended! Good old fashioned customer service from Ryan . A refreshing change to deal with a company with a wider understanding of the market . I purchased a property for letting, the communication was excellent nothing was too much trouble , the paperwork was completed both accurately and efficiently. Use this company 100% recommended #fantastic... Read more
Landlord
23rd Aug 2025 (6 mo. ago)
R Hare
Brilliant agent. Ryan in particular is an asset and so easy to talk to. Really helped with everything from start to finish. 10/10.... Read more
20th Aug 2025 (6 mo. ago)
R Smith
Excellent service from Ryan Kinning following an enquiry about property rental. Can highly recommend Ryan for any property enquiries... Read more
Landlord
20th Aug 2025 (6 mo. ago)
C Wright
Knowing Ryan from previous agents and actually buying my current home via him it was a no brainer to engage Crown to list my vacant rental property for sale or for rent. Even though it took sometime to rent the feedback was always consistent and was nothing negative to do with Crown. Finally the property has let and would have zero issue with using Crown again to list any of my other properties???????????? well done team Crown... Read more
Landlord
19th Aug 2025 (6 mo. ago)
M Priestley
I would just like to say I have been dealing with Ryan Kinning at Crown Estate Agents now for several months, and he is totally professional, and extremely knowledgeable in his understanding of the business. Keep up the good work.... Read more
19th Aug 2025 (6 mo. ago)
M B
Had a great experience working with Ryan on a property, highly recommended!... Read more
19th Aug 2025 (6 mo. ago)
G Archdale
My family was very happy with Crown estate agents who were able to project our late mother’s house in the best possible way and have an interested buyer quickly.
Michaela was instrumental to getting things moved on and regularly communicating with the buyer and buyers solicitors updating us every week, up till the sale was completed. Thank you.... Read more
Seller
18th Aug 2025 (7 mo. ago)
L clarkson
What a lovely team at crown
Helped us move smoothly
Michaela was an absolute star worked hard on our behalf to help with the move and for us to get into our dream property
Bunch a flowers for Michaela and chocolates for the team them to share... Read more
Buyer
29th Jul 2025 (7 mo. ago)
C Dowson
Called today and spoke to a lovely lady called Michaela. She was very knowledgeable and helpful... Read more
24th Jul 2025 (7 mo. ago)
M Lovett
Called to make an enquiry on a property and spoke to Michaela who was happy to answer any of my questions... Read more
24th Jul 2025 (7 mo. ago)
A Brooke
I’ve had a positive experience with Crown so far. Michaela is wonderful, lovely to deal with, very helpful and informative and keeps you updated at all times along your journey.... Read more
23rd Jul 2025 (7 mo. ago)
R Thompson
Sold my house through crown Since selling the house michaela has been a god send she been very proactive and kept me updated and nothing is to much to ask when booked the valuation was very efficient arrived early and Mo also waited till I arrived before coming in so.my partner didn't feel uneasy.
5* to the whole team thank you michaela... Read more
Seller
24th Jun 2025 (8 mo. ago)
A Collett
Had an excellent experience with Michaela. Was looking to make enquiries about properties in the area and she was super helpful and knowledgeable!... Read more
24th Jun 2025 (8 mo. ago)
T Bolton
I recently bought a house through Crown and Michaela and the rest of the sales team were always happy to answer any questions I had... Read more
Buyer
24th Jun 2025 (8 mo. ago)
Booked a viewing with these guys, had two confirmation emails, travelled 40 minutes in rush hour traffic for nobody to turn up. When I contacted the office, apparently it wasn’t in the diary. Checked online to find the property SSTC. These guys are liars, beware anyone buying from these people. DO NOT TRUST THEM.
AVOID THiS COMPANY!!!!!!!... Read more
Buyer
23rd Jun 2025 (8 mo. ago)
I know my properties are in good hands when crown are looking after them. Always professional and prompt to respond... Read more
Landlord
28th May 2025 (9 mo. ago)
M Wathen
Unprofessional & disappointing service.
Arranged for a valuation & decided to get my house on the market with Crown as it all sounded positive. I called into the local branch & dropped off my keys so they could do my viewings.
Two weeks later I’d heard nothing from them so I rang them & they were almost surprised & didn’t have any details regarding my property.
No appologies, just explained they would send out the paperwork for me to sign.
It never arrived. I arranged to collect my keys from the branch & they asked why!!!!
Almost 3 weeks wasted.
Absolutely useless company and quite shocking really how bad customer service was.
I’ve since put my house up for sale with another company who are doing an amazing job.... Read more
Seller
12th May 2025 (10 mo. ago)
M woodham
We put a starting offer on a house in Ryhill sent all the necessary documents got an email to say they had sent an email to the vendor
Telephoned them following Monday to be told she had received an email from the vendor to remove the the property off the market no more viewing’s no more offers
To find out today the property was sold subject to contract
We have not received any communication to say it was back on the market or we’d even been out bidded like Rhonda said she would do
NOT HAPPY IN ANYWAY SHAPE OR FORM
If you could give half a star then that’s what I give them... Read more
Buyer
12th Apr 2025 (11 mo. ago)
J Bullock
Very bad. They just rent to anyone from any landlord. If you ask them for help, expect nothing. Just be aware, there are so many better estate agents in town, that show care and consideration on who they let to.... Read more
Landlord
7th Apr 2025 (11 mo. ago)
SloshyOsmosis
Prime example of turd polishers, no mention of the mould on the ceiling in the bathroom during one of the viewings. When the woman showing us the house was asked a question, she buckled and could not answer a single one. They promised to get back in touch with us after regarding a couple lettings and we never heard a word while the lettings we we're interested in were given away. Please avoid and don't bother wasting your time... Read more
Tenant
20th Feb 2025 (1 year ago)
S Wrightson
I made an enquiry by telephone and spoke with Ronda who was very polite and went above and beyond. She answered all of my questions promptly with professionalism. Great service... Read more
7th Feb 2025 (1 year ago)
W Brear
Great help with renting my property... Read more
Landlord
22nd Jan 2025 (1 year ago)
S Downie
I would like to say a big thank you for the stress free sale of my house the staff was amazing from start to finish... Read more
Seller
22nd Jan 2025 (1 year ago)
Robbie
I have just been able to secure my 1st rental property with Crown estate agents. They helped me find the property in the location I needed and my budget. ????... Read more
Tenant
19th Jan 2025 (1 year ago)
M Sykes
Crown sold my property for me which was seem-less from start to finish. Would recommend to friends and family... Read more
Seller
19th Jan 2025 (1 year ago)
-_
Just bought my 1st home through crown estate agents, helped me every step of the way. Smooth process and good communication.... Read more
Buyer
19th Jan 2025 (1 year ago)
C Nicol
Hello there I have been with you 6 months it crazy how the time and the year goes quick... Read more
3rd Jan 2025 (1 year ago)
R Hodgkiss
Absolutely fabulous company with a wonderful team... Read more
1st Jan 2025 (1 year ago)
S Harrison
Fantastic service from start to finish will be using them in the future thank you... Read more
1st Jan 2025 (1 year ago)
J Ladwitch
I bought my house from Chris at Crown. He was very professional, thorough & helpful.
Highly recommend this estate agents... Read more
Buyer
1st Jan 2025 (1 year ago)
D Wilson
I recently moved into a rental property that is managed by crown and the service was exceptional, they couldn’t do enough to help me and always kept me updated with what was happening.... Read more
Tenant
4th Dec 2024 (1 year ago)
A halpin)
Happened at the Castleford branch but I can see that chris is also rude to other members of the public went in to ask him if he could ring a taxi really grumpy and rang one with attitude and then when I went back in because I was stranded in a different city he was just like you will just have to go and wait for it then completely heartless could of froze should be sacked I hope he is soon.... Read more
22nd Oct 2024 (1 year ago)
K slater
I had to ring multiple times to get an application, and still didn’t receive it and no apology for the terrible service.... Read more
2nd Oct 2024 (1 year ago)
B bop
I cannot recommend this company highly enough.
Moz and Sally are masters of their art.
I had a very tight deadline . They rose to the challenge and were so understanding. Three weeks from start to finish and painless.... Read more
7th Aug 2024 (1 year ago)
M Tonks
I recently rented a property through crown, the lady that helped me Lauren as been amazing and a pleasure to communicate with and I wasn’t waiting about for replies, if I need anything I no she will be there to help. The whole process from start to finish as been nothing but professional and straight forward. I look forward to enjoying my property and feel at ease knowing crown are brill to deal with.... Read more
Tenant
25th Jul 2024 (1 year ago)
V Riley
Me and my partner moved into a property that is managed by crown. We have had nothing but amazing service from these guys.
Lauren in particular was the agent to deal with myself and the property we are renting. She kept us up to date and always replied quickly to any queries we had.
Much appreciated, it made our rental process so much more of a delight in an otherwise stressful time.... Read more
Tenant
8th Jun 2024 (1 year ago)
K Qoorson
I rent a house from them 4th year already. And i cant really say anything bad about them. Whenever there is an issue with something in household. Things gets repaired fairly quickly and emergencies are resolved imidiately. Good contact and never been ignored.... Read more
Tenant
21st May 2024 (1 year ago)
T Summer
Good chat with Michele today, gave me loads of good advise regarding my rental property. Thank you for your time will defo be coming back when my property is vacant.... Read more
Landlord
21st May 2024 (1 year ago)
Michelle has been amazing always on the ball and helped me alot through my disabilities which I'm very grateful for... Read more
Tenant
21st May 2024 (1 year ago)
S Bland
Was supported by Danielle with the selling of my property. Very attentive and professional every step of the way. Would highly recommend.... Read more
Seller
5th May 2024 (1 year ago)
J Ingleby

Exceptional Service from Start to Finish
From the moment we began our property search, our estate agent Danielle demonstrated unparalleled professionalism and dedication. Her extensive knowledge of the local market and keen eye for detail helped us navigate the complex process with ease.
We were particularly impressed with how responsive she was. Whether it was a late-night email or an early morning call, she was always available to answer our questions and provide us with the guidance we needed.
Danielle went above and beyond to ensure our needs were met. She was not just focused on closing a deal but were genuinely invested in finding us a home that fit all our criteria. Her patience and understanding made all the difference.
Highly Recommended
We can’t recommend Danielle enough. If you’re looking for someone who will put your interests first and work tirelessly on your behalf, look no further. We are grateful for her exceptional service and would not hesitate to engage with her again for future real estate needs.
Thank you Danielle... Read more
3rd May 2024 (1 year ago)
D S
Fantastic Service from Danielle at the Pontefract Office. She keeps us both updated and is always on hand to answer any of our questions and if she isn’t in when we call her she gets back to us as soon as she can. Thank you Danielle and team for a great service... Read more
3rd May 2024 (1 year ago)
S ingleby
Dealt with Danielle while selling my property she kept in contact throughout the full process and and always kept me updated every step of the way very happy with the service she is a great woman highly recommend Danielle an crown estate agents... Read more
Seller
3rd May 2024 (1 year ago)
D Douglas
Dani was great from start to finish nothing was too much trouble was in contact through the sale process highly recommend... Read more
Seller
3rd May 2024 (1 year ago)
L Tomlinson
Absolutely shocking service! Avoid at all costs. No updates & having to chase constantly, not sure what we are paying for!!! If I could do 0 star I would!!!... Read more
19th Mar 2024 (1 year ago)
M Breen
Terrible estate agent. We bought a house through them and just after we moved in the alarm started going off. I have an autistic daughter who is very sound sensitive so it was a nightmare. We were not given a code for the alarm. I rang Chris multiple times but was ignored or my calls were cancelled. He then turned off his phone and didn’t reply. This was not the only thing either. Avoid this place... Read more
Buyer
9th Dec 2023 (2 years ago)
S hill
1st rate Estate Agents, would highly recommend them to anyone. Efficient, easy to chat with always in contact, will go above and beyond to help. A big thank you to Sophie-Leigh Bennett for her efficiency, kindness and hard work and Chris for his hard work, promptness and empathy.... Read more
23rd Nov 2023 (2 years ago)
B arrowsmith
Went for a business meeting got there and Charllote has was very helpful and text we with everything I needed... Read more
19th Oct 2023 (2 years ago)
R Smith
Couldn't recommend more highly. The service was prompt when moving into our property 8 months ago. Sophie was brilliant every step of the way and really informative. Whilst living there we have had a few minor repairs, due to wear and tear and general building maintenance which has all been completed quickly. 10/10... Read more
Tenant
25th May 2023 (2 years ago)
R Arnold
The team at Crown Estates are amazing. They will always go above and beyond to do what they can. I have worked with them for a few years now and it has been good to see them evolve and grown.
A great team, with great management.... Read more
22nd May 2023 (2 years ago)
S Zumba)
Was saying no properties in search area despite having passed a sign on a house for sale... Read more
22nd Jan 2023 (3 years ago)
D Cosgrove
Very pleased with the service we received. Special thanks to Jasmin whose hard work, honesty and friendly manner made it a pleasure to deal with Crown Estate Agents.... Read more
22nd Sep 2022 (3 years ago)
P Gorman
Very good service... Read more
31st Aug 2022 (3 years ago)
I Ganulevics
Have been very helpful while selling the property. Always kept me up to date with every stage of sale, and I could always reach them with no issues. In particular Jasmin has been a pleasure to deal with, and if I’ll need any help with selling or buying a property I will definitely call her up :)... Read more
Seller
13th Aug 2022 (3 years ago)
D scott
Professional... Read more
26th Jul 2022 (3 years ago)
M Training
Never been so insulted in my life. I casually mentioned that I was moving into the area for a new appointment. Despite having a monthly income of nearly 7 times the rental price, able to provide references and financial standing I was still asked to provide a home owner guarantee. Thoroughly disgusted.... Read more
22nd Jul 2022 (3 years ago)
Kieran
Enquired about an apartment with Crown Estate Agents and got a voicemail to phone in if i still wanted to rent this property, just for them to take it off of every property website and tell me they don't have the property.... Read more
19th Jul 2022 (3 years ago)
H Iwanuschak
Wow, what service. Kind, professional, on the ball - can't recommend these guys enough x... Read more
13th Jul 2022 (3 years ago)
D Ambler
I rented a home via Crown Estate agents and the service was excellent from Jasmin.
She was the only one that answered calls and dealt with me professionally, courteously and very efficiently.
Thank you so much Jasmin for all your help,
You are a credit to the company that you represent... Read more
5th Jul 2022 (3 years ago)
D Freeman
Really disappointed in their service. I contacted as a landlord with a property to let out as they had an identical property up and claimed they had a list of interested applicants that would be very interested in mine.
They said they couldn't deal with my query immediately but that someone would call me first thing Monday. I never heard from them.
If they treat prospective tenants in the same way I think the chances are you'd lose decent applicants just though poor communication. Would not trust these guys to pass the right messages on at the right point in time. (Basically their main job)... Read more
26th Jun 2022 (3 years ago)
D Williams

Initially rented a property using Crown as the agent. They found a tenant within an hour of going live, which was excellent. The tenants are great, so Crown earn their single star for this.
The tenants move in was delayed (through no fault of their own), and I only found out the day before they were originally meant to move in when I phoned Crown to find out when/where they wanted the key dropped off. The tenants also never received a copy of the tenancy agreement.
I received 3 rent payments from Crown, 2 of which were late and one of which (the first one) was wrong. When I questioned the incorrect one there was a period of denial before realising I had worked out how much I should receive. They then tried to charge me an additional admin fee to rectify their mistake. Along with this, I received every invoice late, and on one occasion only because I called repeatedly to tell them I hadn’t received it at all. The tenants also asked Crown to ask permission for certain alterations which Crown did not forward on to me. The turnover of staff is staggering, and very unprofessional when you call the office and leave a message for someone who no longer works there, and to not be told.
I cancelled my contract 3 months in and moved to a new estate agent who has so far been flawless.
I would be curious to know how many of the 5 star review have been left by current/past employees of the company. I have spotted at least one.... Read more
Landlord
1st Apr 2022 (3 years ago)
B Gluyas
We recently bought a property through Crown estate agents. Jasmin dealt with my enquiry. As part of my job, I speak to probably around 30-50 estate agents per month, and without a doubt, Jasmin (and crown estates as a whole) have been the one of the best agents I have had the pleasure to deal with. straight to the point, no messing around and very honest. Would 100% recommend.... Read more
Buyer
28th Mar 2022 (3 years ago)
J Kean
Today i was shown round a property that was for sale by the estate agent and i had a very pleasant experience. They were very helpful, informative and answered all my questions, i look forward to dealing with them again in the future.... Read more
24th Mar 2022 (3 years ago)
B Jones
Really happy with the service provided from the staff at Crown estate agents when selling my home. Jasmin and Alexander throughout my house sale were very helpful and made the process easy and straightforward for me. Will definitely use them again for any future property dealings... Read more
Seller
22nd Mar 2022 (3 years ago)
D Oliver
I can't speak highly enough of Chris and the team at Crown. They were the agents for the vendors of the house we've recently bought and the service we received was second to none. Nothing was too much trouble. Questions were answered swiftly and efficiently, even the 'oh no iI feel like i'm being a pest again' type! The staff in the office were friendly, helpful and extremely efficient. They always had their finger on the button and dealt with the purchase documentation really quickly and us really professionally. They all made a complicated procedure so much easier to deal with and on many occasions went above and beyond. Highly recommended.... Read more
Buyer
23rd Feb 2022 (4 years ago)
P Camfield
Clueless.
No one knows if a property is sold or not.
Can’t arrange a viewing.
Incorrect information given.
Phone calls never returned.
I would not want to entrust them with my house to sell.... Read more
20th Jan 2022 (4 years ago)
D Opara
We got our house through Crown Estate, I didn't exactly like the initial process as they went above and beyond asking for documents I didn't think were necessary. But in all of these I love the staff that handle our rental process, Jasmine. A very sweet and polite lady, was so helpful from start to finish. Thank you Jasmine for making the entire process as pleasant as possible.... Read more
Tenant
21st Dec 2021 (4 years ago)
L Hubbard
Brilliant service in our search and application for a rental property in Pontefract. Special shout out to Jasmine on her support and efficiency in getting us there. Highly recommend this company.... Read more
Tenant
25th Nov 2021 (4 years ago)
R Music
Seamless from start to finish with managing my investments, would recommend.... Read more
Landlord
23rd Nov 2021 (4 years ago)
R Gibson
Booked a viewing for a house since I've been trying to move for months to be close to my poorly mum. Had to take half a day from work, which also meant others had to cover me at work. Get to the viewing and apparently it was cancelled. They never contacted me to tell me it was cancelled. I guess I was just supposed to know?! Absolutely fuming.... Read more
16th Oct 2021 (4 years ago)
L Bowers
Poor communication
No one knows if a property is sold or not.
E-mails not replied to.... Read more
4th Jun 2021 (4 years ago)
M Atkinson
Tried twice to get details and reserve a property on a new build estate and been told that Chris would call me back. Both times he has NOT contacted me so he has lost the developer a sale. Very, very poor service.... Read more
Buyer
9th Dec 2020 (5 years ago)
R hepton
Terrible company... bad attitude..discriminate against people who can afford there properties..STAY WELL CLEAR... Read more
19th Jun 2020 (5 years ago)
J Hill
Staff friendly and helpful... Read more
10th Dec 2019 (6 years ago)
N Raven
Very good nice staff & good prices... Read more
21st Nov 2019 (6 years ago)
Kel
They've helped us out with many properties now and we have been over the moon with the quality of their service. Both Chris and Karen are fantastic at dealing with any issues in a quick and friendly manner (quite often they go way beyond the call of duty). Highly recommended this company.... Read more
15th Nov 2019 (6 years ago)
Dear Sirs
We have been on your website this afternoon and see that 29 Ings Lane has now sold STC. We are extremely unhappy that we were not contacted to let us know that our bid had been unsuccesful.
This in our opinion is unprofessional and extremely shoddy service by Crown Estate Agents.
Yours faithfully
Nicola & Mark Elder... Read more
Buyer
3rd Aug 2019 (6 years ago)
N Elder
Dear Sirs
We have been on your website this afternoon and see that 29 Ings Lane has now sold STC. We are extremely unhappy that we were not contacted to let us know that our bid had been unsuccesful.
This in our opinion is unprofessional and extremely shoddy service by Crown Estate Agents.
Yours faithfully
Nicola & Mark Elder... Read more
3rd Aug 2019 (6 years ago)
M grace
Excellent Estate Agency. Libby is an asset to the business, she is pleasant, helpful and very knowledgable nothing is too much trouble for her. Our property valuation was completed at 2pm the property was on rightmove at 420pm, Appointment booked at 510pm for next day viewing and property sold. Would definitely recommend... Read more
Seller
2nd May 2019 (6 years ago)