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© GetAgent Limited 2026
- Daniel Adams Estate Agents - Coulsdon
Daniel Adams Estate Agents - Coulsdon
Closes at 5:30pm
147 Brighton Rd, Coulsdon, Surrey, CR5 2NJ
We are an family run business, where both directors have been in the industry for over 30 years. We pride ourselves on working hard for the seller, and achieve the best possible price. You only have to check out our website to understand why we are different. Please contact us and judge for yourselves.
Opening hours
- Monday 8:30am - 5:30pm
- Tuesday 8:30am - 5:30pm
- Wednesday 8:30am - 5:30pm
- Thursday 8:30am - 5:30pm
- Friday 8:30am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Daniel Adams Estate Agents - Coulsdon Reviews (135)
Have you used this agent?
87%
3%
0%
0%
10%
All (135)
Seller (68)
Buyer (23)
Landlord (5)
Tenant (4)
General (35)
H Harvey
I recently purchased a property through Daniel Adam’s and from start to finish they were absolutely amazing. The communication was excellent and went over and above with getting my purchase over the line by chasing the agents who were selling mine. Although the process was stressful, Daniel Adams were extremely patient, empathic and reassuring. Thank you, particularly to Lorraine for all your help and assistance.
Buyer
9th Feb 2026 (5 weeks ago)
D Choules
Lorraine and all her staff are professional, courteous and make you feel comfortable.
Great service from start to finish
7th Feb 2026 (6 weeks ago)
E Marange
Impressive all round care. Was kept informed and updated throughout. Highly recommend Daniel Adams for sales with a friendly but professional touch !
Seller
6th Feb 2026 (6 weeks ago)
G Myatt
From initial conversations with Loraine who was recommended to me, through viewings to completion I cannot recommend Daniel Adams Estate Agents highly enough. Great service lovely people and extremely knowledgeable and helpful
Seller
2nd Feb 2026 (6 weeks ago)
F (fluffy-unicorn)
Amazing team, especially Neil and Daniel. Kept me updated and calm when need be! Explained every step clearly. Easy to talk to. Would recommend and use again! You will be in safe hands.
31st Jan 2026 (7 weeks ago)
I Photography
The guys at Daniel Adams are the best. We'd been on the market for a while with another agent (who was also more expensive) with a high number of viewings, but very flakey offers. We swapped to DA and in no time had a few offers and were finally able to complete by the end of the year. Highly recommend. Thank you to Daniel and Neal
Seller
31st Jan 2026 (7 weeks ago)
H White
Fantastic estate agent would highly recommend. Have been very helpful with buying my house
Buyer
30th Jan 2026 (7 weeks ago)
J Kendall
Second time I have used them. They did a great job on both occasions
19th Dec 2025 (13 weeks ago)
T Powell
Daniel Adams provided us with a fantastic service when selling our 3 bedroom property recently. Adam was proactive and professional throughout the process from start to finish, always keeping us informed and working in our best interests. I wouldn’t hesitate to use them again. Thanks to Adam and the team.
Seller
10th Dec 2025 (14 weeks ago)
D H
After a false start with another agent, we were really impressed with Adam's integrity and commitment to selling our property. Communication was great and we were supported well throughout the whole process. Daniel Adams' commission rate is also very comeptitive compared with other agents. Would recommend highly
Seller
27th Nov 2025 (16 weeks ago)
Jamie
Selling with Adam was clear, concise and very efficient.
Good communication during the viewing and offers stage.
The online portal was a bit temperamental but Adam made up for this with keeping me informed. Would recommend!
Seller
22nd Nov 2025 (17 weeks ago)
R Smalley
One star too generous.
17th Nov 2025 (17 weeks ago)
O Bujdoso
Very unprofessional company, had a bad experience with them. There was miscommunication from the beginning and mixed messages, not a recommended company to deal with.
31st Oct 2025 (20 weeks ago)
O Lifestyle
Outstanding customer focused Estate Agent!
I highly recommend Adam from Daniel Adams for his professionalism and support throughout the sale of my home. From our very first meeting, Adam was knowledgeable, honest, and approachable - qualities that immediately put me at ease during what can be a stressful process.
He kept me fully informed at every stage throughout the 3+ months, provided clear and timely updates, and always took the time to answer my questions thoroughly. His attention to detail and proactive communication made all the difference, ensuring the sale progressed smoothly and efficiently.
Adam’s calm, confident manner and genuine care for his clients really set him apart. I truly felt that he had my best interests at heart from start to finish. If you’re looking for an agent who combines professionalism with a personal touch, Adam & Daniel Adams are the ones to trust.
Seller
25th Oct 2025 (21 weeks ago)
J Cornish
Excellent service from start to finish! Adam has kept me updated throughout the process and handled a challenging sale exceptionally well. Would definitely recomend the services of Daniel Adams.
Seller
18th Oct 2025 (22 weeks ago)
T Corbett
We would like to extend our heartfelt thanks to Daniel Adams Estate Agents and the entire team in Coulsdon for their exceptional professionalism in handling the sale of our property. From the initial valuation through to the agreed completion date, their communication was consistently outstanding.
As first-time sellers, we truly appreciated the guidance and support provided throughout the process. The marketing of our property was particularly impressive—it was listed on 7th June, viewings were arranged promptly for the morning of 14th June, and it was successfully sold by 18th June.
We are also grateful for their recommendation of Juno online solicitors, which contributed to a smooth and seamless conclusion. Thank you again to the Daniel Adams team for making what could have been a stressful experience feel so well-managed and efficient.
Tim & Geraldine Corbett
Seller
16th Oct 2025 (22 weeks ago)
F Rose
Very good communication did there upmost to help me in my situation was nice and quick and easy with help from Charlotte ! Fantastic communication
16th Oct 2025 (22 weeks ago)
N Smith
Throughout a very challenging house sale which eventually completed after six months, Neal & Daniel were so helpful and supportive in dealing with everyone involved - nothing was too much bother. They know the Coulsdon area very well so I would always go to an Agent with their local knowledge and expertise. We thoroughly recommend them.
Seller
15th Oct 2025 (22 weeks ago)
M Collins
Daniel Adams were first class in dealing with the sale of my late parents home. Initially, to my regret, I placed the sale with Park and Bailey who were absolutely shocking!
From the moment I changed to Daniel Adams the whole selling experience changed. I found all of the staff to be genuinely enthusiastic about highlighting the property features. I felt there was always a great deal of energy going into proactively advertising the property. Unlike Park and Bailey who were only focused on trying to get me to reduce the price!!
The whole process took only two weeks and the property was ‘Under offer’ for the price I wanted. I was then contacted every week until ‘Completion’ with accurate updates on the sale. Finally, they were also the most competitive price wise. Totally professional! They fully deserve to do well in business. I will be using their services again next year to sell our flat. Thank you!
Seller
11th Oct 2025 (23 weeks ago)
S Expedith
Adam from Daniel Adams provided us with a wonderful service from start to finish. From the very first meeting, the process was clear and efficient. The imagery provided as part of the selling process was produced to a high standard. Our house was not an easy house to sell along with the challenge that comes with an aborted sell just before exchange. Adam and the team worked hard to secure another buyer within two weeks which was very impressive. Clear communication on all sides ensured that exchange was completed within eight weeks. I would highly recommend an independent estate agency that have the ability to provide you with a first class service. I have since recommended Daniel Adams locally. Thank you guys for all of your support. Keep up the good work!
Seller
6th Oct 2025 (23 weeks ago)
L Barrett
Excellent and professional service throughout the buying process. Daniel Adams was a bridge between ourselves as the buyers and the sellers, which ultimately allowed us to complete sooner. Would not hesitate to recommend.
Buyer
5th Oct 2025 (23 weeks ago)
V peterkin
Five-star service from this family-run estate agency in Coulsdon. From start to finish, I felt like I was in good hands. Would happily use them again.
3rd Oct 2025 (24 weeks ago)
L Harwood
We’ve just moved into our new home through Daniel Adams, and we couldn’t be happier! From start to finish, the whole process has been smooth and stress-free. Daniel showed us around during the viewing and was so polite and friendly. Then Charlotte took over with all the paperwork and kept us updated every step of the way, answering all our questions really quickly. When we picked up the keys, the rest of the team was just as friendly and made our move-in day extra special. Not only have we found our perfect home, but we also felt so well taken care of—especially with a newborn in tow! A huge thank you to everyone at Daniel Adams. We’d absolutely recommend them to anyone!
Buyer
20th Sep 2025 (26 weeks ago)
Anonymous Homeseller
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Seller
4th Sep 2025 (6 mo. ago)
S Duran
We bought our property from Daniel Adam’s in Coulsdon , completed last month. From start to finish Daniel and his team have been very helpful , professional, patience and very understanding. A massive thank you goes to Adam and the team, a special thank you goes to Sophia for her positivity, confidence and the way she communicated, from the day that she showed us around to the moment we ‘v got the keys to the house. Thank you guys
Buyer
2nd Sep 2025 (6 mo. ago)
S R
No issues with Daniel Adams. Always professional, honest with their valuations and prompt to reply.
1st Sep 2025 (6 mo. ago)
Eve
Having utilized numerous letting agencies throughout my rental history, I can confidently state that this agency is exceptional.
Their team operates with a high degree of professionalism and collaboration, enhanced by the welcoming atmosphere of a family-run business.
From the initial interaction with Lorraine, who provided outstanding support, particularly given my time constraints and relocation needs, the experience was remarkably stress-free and professional, surpassing previous agency encounters.
I intend to utilize their services again as my preferred choice, although I hope to remain in my current residence for the foreseeable future to fully enjoy this lovely home!
Great service ????
Tenant
29th Aug 2025 (6 mo. ago)
Emma
Adam was so helpful in what was a pretty stressful time. He is knowledgeable and professional, would definitely work with Daniel Adams again in the future.
4th Aug 2025 (7 mo. ago)
E Bray
Adam was amazing start to finish!!! Cant recommend highly enough. Great company!!
4th Aug 2025 (7 mo. ago)
M McAlmont
We recently completed on our new home at 42 Hartscroft, and I can honestly say Adam has been fantastic from start to finish. He was professional, approachable, and always on hand to answer questions and keep us updated throughout the process. Buying a home can be stressful, but Adam made it feel smooth and well-managed at every step. We really appreciated his support and guidance, and he also helped us secure a great mortgage rate.
Highly recommend Adam and the team — excellent service all around!
Buyer
26th Jul 2025 (7 mo. ago)
A
Adam, is simply superb. Friendly, positive and keeps it real. Ensures you are supported whenever you need help and goes above and beyond always. He will be my go to always going forward. No doubt.
24th Jul 2025 (7 mo. ago)
Anonymous Homeseller
An estate agent who did everything they said they would.
Seller
21st Jul 2025 (7 mo. ago)
S Makumbi
Adam Lacy of Daniel Adams Estate Agency was brilliant. Great detail and care was taken when photographing our house. The virtual video tour was an added bonus. Adam always responded to our queries in a prompt manner and kept us abreast of any developments. He also ensured the chain kept moving. I would highly recommend their services!
Seller
13th Jul 2025 (8 mo. ago)
J Hughes
I cannot recommend Daniel Adams enough, both Lorraine, Neil and the team were very supportive with my recent move and kept me informed throughout. Having never gone through this process on my own before I probably asked more questions than most and never did I feel I was a nuisance. Thanks to you all for making my move as pain free as possible ????
9th Jul 2025 (8 mo. ago)
J masters
Very pleased with marketing of my property. The pictures taken were very flattering and I'm sure that helped in an offer being made on the open day viewings. Over all the sale went ahead with minimal hassle and I would definitely use Daniel Adams again. Neal Lacy in particular, was a very honest professional ????
Seller
4th Jul 2025 (8 mo. ago)
T griffin
A big thank you to Sophia, Daniel, and the team at Daniel Adams for successfully completing my sale. Their support, communication, and patience, especially with my nerves, made a difference. As a small business, they stood out with care and personal attention that I hadn’t experienced with larger chains.
Seller
3rd Jul 2025 (8 mo. ago)
L Beale
Switched to Daniel Adam’s after having little success with other agents. Realistic selling price great communication though out the selling process, which was all new to us. But they held our hand all the way.
Would highly recommend if you’re thinking of selling. They know the area and their stuff.
Thanks to Dan for getting our sale over the line which was a very tough task with the many hiccup on route.
Seller
3rd Jul 2025 (8 mo. ago)
A McGrath
Fantastic service from all the staff at Daniel Adams, from the initial valuation of my home to exchange of contracts We were kept fully updated along the House selling process, Strongly recommended estate agents. Thanks again to you all.
Alan & Debbie
Seller
3rd Jul 2025 (8 mo. ago)
P Rodgers
Daniel Adams were terrific in handling the sale of our house, a special mention to Daniel who looked after our sale and was always smiley, happy and positive and really helped us when things got a bit stressful.
Seller
2nd Jul 2025 (8 mo. ago)
P Streatfield
excellent service with very difficult move
24th Jun 2025 (8 mo. ago)
S Beresford-Ward
We have moved twice now with Daniel Adams and really recommend them. Daniel and the team worked so hard to make sure the move happened for us despite 7 houses in the chain! From the valuation to moving day the whole process was smooth and they were great ????
Seller
24th Jun 2025 (8 mo. ago)
C Moolman
Daniel Adams have been absolutely amazing throughout the whole process of buying our new dream home! We dealt with Adam, who was super positive and professional - responding and dealing with all matters very speedily. It has been so refreshing to be on board with a family run agent! We will only be using them in the future and cannot recommend them highly enough. Thank you so much for everything Adam & Team - we are so excited to move into our Purley property next week!
Buyer
28th May 2025 (9 mo. ago)
Anonymous Homeseller
Brilliant!
Seller
5th Apr 2025 (11 mo. ago)
Anonymous Homeseller
Would definitely recommend and use again my self
Seller
8th Mar 2025 (1 year ago)
Anonymous Homeseller
Adam at Daniel Adams is fabulous, he’s easily contactable, friendly and flexible! He helped us get the quick sale that we wanted! I would and already have recommended them to others!
Seller
6th Jan 2025 (1 year ago)
A Potter
Neal, Daniel, Lorraine, you are all amazing thank you. I could not recommend Daniel Adams enough, what a great company you are. You were responsive, supportive, and pushed my house sale across the line. You are all ace. Thank you.
Seller
25th Oct 2024 (1 year ago)
M Blackwell
We highly recommend Daniel Adams. The whole team are professional, courteous and supportive. Lorraine was particularly proactive, managing many challenges within a difficult chain on our behalf. As a result a successful sale.
Seller
23rd Oct 2024 (1 year ago)
S Blanthorn
Great experience selling a property. Neal is a straight talker, tells you what you need to know rather than what you want to hear. Excellent regular communication with progress updates, and access to a useful online portal for managing viewings and marketing analytics etc. Overall very pleased and would happily endorse and recommend.
Seller
22nd Oct 2024 (1 year ago)
D Leaker
Excellent service and they were extremely accommodating with multiple viewings when purchasing a property
Buyer
22nd Oct 2024 (1 year ago)
D Patel
Adam and his team was fantastic throughout the whole process.
I cannot recommend them enough.
19th Oct 2024 (1 year ago)
J M
We used Daniel Adams for our sale and Neal provided great care and communication throughout the entire process. It was a complex sale but each person we spoke to at Daniel adams always listened to our concerns and helped every step of the way. Would highly recommend for a great local and incredibly friendly estate agent!
Seller
16th Oct 2024 (1 year ago)
M Redmond
Excellent & efficient service, very professional . Managed to find the right buyer for me and also negotiated so that I recieved well over the asking price.
Would definitely recommend!.
Seller
26th Sep 2024 (1 year ago)
B Beef
I found my experience with Daniel Adams estate agents to be great. Great communication, really helpful and really knowledgeable. Would hightly reccomend this agent
24th Sep 2024 (1 year ago)
J Robson
Communication was great. A lovely team. Thank you.
24th Sep 2024 (1 year ago)
T Harrington
What a great company!
Adam did a great job every step of the way to get our property sold.
Seller
24th Sep 2024 (1 year ago)
R S
I has a great experience with Daniel Adams when selling my first home. I wouldn't hesitate to recommend. 5 stars.
Seller
14th Sep 2024 (1 year ago)
Anonymous Homeseller
Polite,professional, honest. Pleasure doing business with.
Seller
20th Jul 2024 (1 year ago)
Anonymous Homeseller
so far so good
Seller
25th Jun 2024 (1 year ago)
L Craft
We’ve had a great experience with Daniel Adams from start to finish. Great communication from all the team. Would happily use their services again.
5th Jun 2024 (1 year ago)
Abbie
Thank you for helping with the process of buying our first home. Efficient and friendly throughout! Would definitely use again.
Buyer
5th Jun 2024 (1 year ago)
J Kelly
We instructed Adam from Daniel Adams to sell our flat in Sanderstead, From our initial meeting to completion Adam was professional and gave expert advice to enable us to achieve the best price possible, he monitored the sale through the conveyancing process and chased where necessary. We would highly recommend
Seller
25th May 2024 (1 year ago)
S Kaya
Thank you so much for your help with buying our home. Your knowledge and expertise made the process smooth and easy to understand for us.
Daniel, Lorraine and Charlotte, thank you for being patient and friendly.
Buyer
22nd May 2024 (1 year ago)
S West
The best estate agents and team in Coulsdon, wholeheartedly. Knowledgeable on the area, punctual on viewings, hot on presenting proceedable offers, respectful of property and my circumstances for selling.
Thank you Lorraine, Neal, Dan and Charlotte (everyone) for your help, support and service!
Seller
29th Apr 2024 (1 year ago)
L Stone
Daniel Adams were very professional in the way they handled the selling of our house from start to completion and always kept us updated.
Seller
22nd Apr 2024 (1 year ago)
V filiadis
Lorraine and the team, are so helpful,always available to sort out queries. I would have no hesitation using them to sell my house
Seller
14th Mar 2024 (2 years ago)
S F
If you are looking for an estate agent who is honest and straight up, Neal is your guy. We knew as soon as we met him that he was the one to sell our house and he did not disappoint. We would 100% recommend to anyone selling their house.
Seller
21st Feb 2024 (2 years ago)
J Goacher
I have been a client of Daniel Adams as a landlord and for the sale of our house and have found all the staff to be amazingly helpful and efficient at all times and would highly recommend their services. Especially Lorraine, who has worked with us for years and is extremely friendly and reliable.
Seller
15th Feb 2024 (2 years ago)
S (Shan)
I cannot express how incredible the service we received from Charlotte in particular has been from the moment we viewed the property, throughout. Despite an uncertain market when we viewed, Charlotte's natural and honest approach made the world a difference and an offer later we were able to secure our first home. Thank you, we look forward to recommending you all in the future and inviting you once our Reno is complete. Thanks again!
Buyer
25th Jan 2024 (2 years ago)
Jo
Can't recommend Daniel Adams Estate agents enough.
They are so helpful and go above and beyond every time. This isn't the 1st time we have used them and won't be the last.
Excellent service
24th Nov 2023 (2 years ago)
A Smith
We chose Daniel Adams for the sale of our property due to their excellent reputation and were very pleased we did. During what turned out to be a prolonged sale of our property, Daniel Adams were fantastic throughout. Always available and regularly pushing through our sale with all parties. We would highly recommend.
Seller
12th Nov 2023 (2 years ago)
S Rawlinson
This is our 2nd house we’ve sold through Daniel Adams. Lorraine was tremendous and nothing was too much trouble. Communication was excellent.
Seller
11th Nov 2023 (2 years ago)
J Cornwell
I rented a property through Daniel Adams for over four years (only leaving when the landlord decided to sell). Lorraine and Charlotte were amazing to work with. They resolved any issues quickly and efficiently. And were always lovely to talk to. I would recommend Daniel Adams as an estate agent if you are looking to rent through somewhere that puts your concerns as a highest priority. I miss them already!!
Tenant
7th Nov 2023 (2 years ago)
J Priddle
I recently became a landlord, and was at a complete loss of what I was expected to do.Thanks to all the staff at Daniel Adams, especially Charlotte, they made the job so easy. All their help and advice was incredibly helpful and I never felt like a burden, asking questions on a regular basis. Thank you
Landlord
5th Sep 2023 (2 years ago)
N Reynolds
The whole team were brilliant throughout the selling process.
Seller
4th Sep 2023 (2 years ago)
K Porter
We have used Daniel Adams on more than one occasion, and I have found Neil Charlotte and the team to be very attentive to my needs and very professional, I would not hesitate to use them again.
10th Aug 2023 (2 years ago)
S Ackrill
Excellent, Lorraine, Neal, Dan & Charlotte were brilliant throughout the selling process. Regular updates on the sale progression and quick to deal with any questions. Seamless and trouble free experience from start to finish.
Seller
27th Jul 2023 (2 years ago)
E Pages
Very please good customer service I raccomend if you wanted sale you House ???? Thank you to you all
Seller
21st Jul 2023 (2 years ago)
K Patel
From the very start of the process, Neal, Daniel and the rest of the team have been excellent. I would not hesitate to recommend them to anyone!
14th Jul 2023 (2 years ago)
M Raffers
I had great service from Daniel Adams. If you're looking to sell your house in/around Coulsdon please give them a try :)
Seller
10th Jul 2023 (2 years ago)
A Madigan
After selling a property with Daniel adams during the pandemic, I didn’t hesitate to use them again…
I now rent out two investment properties through them, and I couldn’t be happier with their service.
Neal, Lorraine, Charlotte and the team took care of every detail while keeping me well informed of the process at all times. I have always found all staff professional, friendly and trustworthy.
I thought becoming a landlord would be stressful, but this hasn’t been the case at all.
Thank you so much Daniel Adams!
Landlord
3rd Jun 2023 (2 years ago)
Jim
Ruined the experience of buying my first home. Unprofessional.
Buyer
15th May 2023 (2 years ago)
M Plant
Neal, Lorraine, Dan and Charlotte couldn't have been more helpful. It took some time to sell the property but in the end they sourced the perfect buyer for us and everything went smoothly.
Seller
7th May 2023 (2 years ago)
V Lodge
Experienced and helpful with renting our family home out - marketing and finding right tenants and helping navigate our way through requirements - regular and responsive communication- really happy with end to end service - thank you all especially Lorraine and Charley - would definitely recommend
Landlord
19th Apr 2023 (2 years ago)
V Zace
I would highly recommend Daniel Adams in Coulsdon.
The clear communication throughout the purchasing process of our new property was excellent so everything went smoothly and to plan.
Daniel has great customer service and a professional approach to all aspects.
Buyer
4th Apr 2023 (2 years ago)
S Linney
I acted on behalf of our local parish and was very impressed with the service that we got to Daniel Adams from start to finish about letting our property. Lorraine, Charlotte and everyone else at the office were very helpful and ensured that everything went smoothly. I would strongly recommend them . Thank you all at Daniel Adams.
Landlord
21st Mar 2023 (2 years ago)
E Bull
We just purchased our first home through Daniel Adams, and they were great. From the first viewing through to picking up the keys Lorraine was friendly, helpful and professional, as were all the people I dealt with at the company.
Buyer
3rd Mar 2023 (3 years ago)
J Goldney
Having been advised to use a nation-wide estate agent to sell my house, I chose instead to appoint a small local family business from a short list of companies, all claiming to know the market.
Daniel Adams proposed an attractive marketing package to suit my property's appeal including a pragmatic yet flexible selling price.
Before formal launch date an offer was made and accepted. That offer unfortunately fell through some weeks later but a new purchaser made an offer within two weeks which was successfully concluded.
Throughout the process Daniel Adams management was pro-actively professional and demonstrated a sure-footed knowledge of the market. I would recommend this firm.
Seller
25th Feb 2023 (3 years ago)
S Maynard
I had an absolutely great experience with Daniel Adams. Always available to answer any questions along the Journey and never gave up hope in getting me the best people to view and purchase our home.
You made the process simple and easy to understand and we appreciated your patience and expertise.
If you want an honest company who will look after you throughout this Team at Daniel Adams will look after you.
Thank You for making it happen
Seller
24th Feb 2023 (3 years ago)
W Morley
Very efficient service from all of the team during the sale of our property. This was the second time we have used Daniel .Adams. Would highly recommend them.
Seller
24th Feb 2023 (3 years ago)
K Rowsby
Very dedicated team, helpful and great to deal with. Highly recommend to anyone wishing to sell a property.
Seller
24th Feb 2023 (3 years ago)
M Moloney
Great start to finish, would reccomend.
24th Feb 2023 (3 years ago)
L MacWilliam
Sold my flat with Daniel Adams and have only good things to say. Throughout the whole process I was kept well informed, as was my solicitor. Thank you for making the process efficient and easy.
Seller
22nd Feb 2023 (3 years ago)
P wright
From our first appointment on our sale to the final completion day we have had only a friendly personal service from this company.
Of course moving home is very stressful but they helped us with our queries and if they could not help us straight away called the various parties involved and got back to us as promised either at the close of the day or soon as next morning.
We found both Charlotte and Dan would go the extra mile to answer our queries but whoever we spoke to got the problem sorted.
Being in Coulsdon and selling a Coulsdon property we found no problems in just popping in without an appointment and no matter how busy they were, they took the time to sit us down and help us wherever they could.
We did look around in regards to costs etc and found DA very competitive and they even matched an deal a local Estate Agent was offering at the time.
We WILL use this company again on buying/selling our main house whenever we sell again and to handle our property portfolio
Seller
20th Feb 2023 (3 years ago)
L Johnson
A friendly family business. Lorraine was lovely! Supportive and helpful throughout a tricky process.
20th Feb 2023 (3 years ago)
N Jenkins
I was really impressed with the professional service I received from the staff at Daniel Adams estate agents. They were polite and informative and advised me based on the best decision for me. I would recommend 100%.
17th Feb 2023 (3 years ago)
T Andrews
Friendly, polite and professional from start to finish. Nothing is too much trouble ( thank you Daniel ). Couldn’t recommend this team highly enough.
17th Feb 2023 (3 years ago)
L Aungier
Very positive experience, helpful staff that supported us through a volatile time in the housing market. Thank you to Neal and the team.
15th Feb 2023 (3 years ago)
C H
We bought our 1st home through Daniel Adams. It was rented, Daniel Adams also acted as property managers for it.
The 1st warning sign was our viewing. Charlotte showed us the property and there was a lot of tension between the residents and herself.
After our offer was accepted, the vendors were tricky. They wouldn’t send forms across, when they did they hadn’t been completed correctly. From a legal perspective, we couldn’t safely accept them. Despite this, Daniel Adams kept insisting we should accept and threatened us repeatedly with putting the property back on the market.
It was a strange sale and I expect that the staff were getting a lot of pressure from vendors. DAs were very much on side with them though; they suggested we were to blame for any delays and blamed our solicitor for delays, which just wasn’t the case and wasn’t helpful with resolving issues. There was a lot of unhelpful and poor communication.
It was a horrendously stressful experience and we came close to pulling out of the sale - it’s great they were looking after the vendors but considering the sale almost fell through several times, I’m not sure they were doing a great job of facilitating it.
Daniel Adams managed the property for years, and should have known specific details about the property. Charlotte misled us on details that only came to light mid way through the sale. this was then denied of course.
Neal was, on the surface, a pleasant character. But I politely disagreed and was a little terse on the phone with him - I was taken aback by how quickly he got incredibly rude, nasty and aggressive. He has a short temper and can be very aggressive. I’ve never been spoken to like that before by someone in a professional capacity.
Lorraine was fine. She wasn’t aggressive
and responded to emails. But… the underlying feeling was that she viewed us as being completely and totally in the wrong and we felt she put a lot of unnecessary pressure on us.
I have no idea why the vendor didn’t want to sign certain sections, or provide basic information on the property in straightforward, standardised forms - but Daniel Adams really did not help move things forward.
Buying a first property should be an exciting and happy moment, but the day we picked up our keys was tense and awkward. The atmosphere in the office was awful - staff in general seemed disinterested and bored. I know a lot of estate agents will provide a welcome card or small welcome gift - no such service at Daniel Adams.
When we got into the property on the first day, it was a mess. There was rubbish strewn around the kitchen. The property was filthy even though it had been lying empty for months. I didn’t expect much from our vendors but I was disappointed that Daniel Adams hadn’t even checked the property over before handing us the keys in their capacity as property management. We spent the first week cleaning up the dust and dirt that had accumulated.
Now we are looking to sell and move, we actively avoid properties being sold by Daniel Adams. Knowing how poorly they manage the sales process, I wouldn’t trust them to sell our property either. They might be cheaper than some other estate agents in Coulsdon but the hassle just isn’t worth it.
No doubt Neal or similar will reach out and comment under this review and ask me to get in touch - but I have zero interest in getting in touch to discuss my experience, especially in light of how aggressive he was. Daniel Adams staff knew they were treating us poorly but they didn’t care, so long as they got their commission.
There are too many estate agents on the high street to risk it with this lot. For your own sake and your future buyers sake, please avoid.
In response to the comment below: I didn’t publicly name individuals. I gave first names of representatives of the company in a public review and our experiences of dealing with them. I don’t think you need details of our specific sale to take onboard feedback regarding rudeness, aggression or unfair pressure on buyers.
Buyer
14th Feb 2023 (3 years ago)
B Carroll
BE AWARE of sharing your personal details with them. When we put an offer of a property, Daniel asked us if it is fine for a company called AWS to call us back to check if we are financially qualified for the offer and at the same time he will put in our offer. NOTE the wording they are using "financially qualified" and also do not tell the full name of the company. What they mean "financially qualified" for an offer is in fact to pass your information to a company called AWS mortgages and private finance to sell you mortgages. It is totally a stealing of concept and misleading to get your permission to pass your details to their mortgage brokers. We received a call from a personal mobile number from this AWS private financial company requesting our further details and selling our mortgage products a day after our offer was rejected. We told them there is no point of checking now. We thought check "financially qualified" is to check whether you are serious buyers and have everything in place. We do not expect our personal information to be passed to any in house service. Should they be clear about "AWS" as a mortgage broker to contact us, we will not give our permission to share our data. We are fiercely angry being mislead. But Daniel defended that check you "financially qualified" for an offer is the process they followed for every buyer and the company will tell them how much the buyer can afford to borrow. In another term this is what they mean by having their mortgage broker to contact you. So BE CAREFUL they are more interested in selling your data than a house. Shamed estate agency.
Their reply is not true. From all our conversations, Daniel is the only person we spoke to. From start to the end Daniel sticked to the wording "financially qualified". We asked him what is AWS He never mentioned "Mortgage Broker and Private Finance" on the call. Financial credit score check company and mortgage broker are different in nature. Daniel told us AWS is the company that carries financial checks for them is an intention to mislead buyers to pass the details. SUPER CAREFUL of the twist this agency plays. Agency is not qualified to verify buyer's finance but normally asks for AIP to be in hand. On the other hand, Daniel agreed to remove our details from their system completely. However he still kept it to contact us after we wrote the review. A NAUGHTY estate agency.
Buyer
1st Feb 2023 (3 years ago)
P Foulds
Seamless service and great performance. From taking our apartment onto their books to new referenced tenants living in the property, less than a month. Thank you. Service included advertising, vetting, inventory and dealing with the deposit and tenancy agreement. The first rent payment is already in our bank account.
Landlord
28th Jan 2023 (3 years ago)
C Hinds
Have just recently had a very positive experience with Dan @ Daniel Adams - great, attentive & flexible service with lots of support & quick turnaround. Great recommendations of solicitors. Thank you!
26th Jan 2023 (3 years ago)
V Emery
Very professional and helpful. Charlotte is very kind and caring and kept me updated right through the process.
1st Dec 2022 (3 years ago)
D Allen
From start to finish the service was prompt and efficient. We were kept up to date all the way through the sale and we are very pleased with everyone at Daniel Adams.
Seller
27th Nov 2022 (3 years ago)
D Scott
Highly professional agents Helpful / Knowledgeable / Customer Friendly / Assistive in all parts of the buying process
All colleagues top flight but extra star for Neal / manager
No hesitation in recommending this agent
Our thanks to all
Buyer
16th Nov 2022 (3 years ago)
J Sills
We were really pleased with the services received from Daniel Adams. Charlotte kept us updated throughout the purchase process and was quick to respond to queries. Despite a complex case (no fault of her own), she was always helpful and supportive.
Buyer
6th Nov 2022 (3 years ago)
A Ortega
We rented a property through them. Repairs taking in excess of 3 months to be followed up on, constantly blaming the landlord for their lack of action, taking weeks to respond to emails, requiring us to follow up several times, etc. On top of this, the inaction and patronising manners of Sarah, the property manager left much to be desired - thankfully she left the business.
8th Jul 2022 (3 years ago)
I Stone
I tried to sell my property with this team and quite frankly they were awful. All they wanted to do was to keep reducing the price after suggesting the amount. They then only got one person around in 16 weeks. During this time I asked how they were facilitating viewings, and they said I was being difficult.
Least to say I went with a different estate agents, Bond and Sherwill, across the road and they sold my property within 3 weeks after many viewings. They are awesome. Don't give your business to Daniel Adams, they don't do anything other than rely on right move... Bond and Sherwill use their common sense and are proactive. Definitely AVOID, AVOID, AVOID
Seller
11th Feb 2022 (4 years ago)
P Lambert
Lorraine Byles, for Daniel Adams Estate Agents ticked all the boxes when it came to the sale of our house. She was spot-on when assessing the asking price of the property, helping us to get a good price and enabling a quick sale (the first weekend of viewing). She was always business-like, friendly and highly responsive. The service she provided following the offer was impeccable. She kept in close touch with all parties concerned and was the driving force to get the sale over the line. Her fees were highly competitive and the services she provided represented exceptional value for money. I would not hesitate to recommend Daniel Adams, and Lorraine Byles in particular.
Seller
4th Feb 2022 (4 years ago)
D Vaxevanakis
Amazing work from the agency throughout all of our difficulties not only to sell out property but also the purchase of the one we moved in. The whole process last about 7 months and despite all the difficulties all the team was extremely helpful , professional, calm and prompt in communication.
Thank you Charlotte for your great work
Seller
6th Oct 2021 (4 years ago)
T Rattenbury
We were very impressed with the service we received from Daniel Adams. We lost our first buyer and Lorraine and the team were very proactive in getting more people to view, as we had already put an offer on our property. Within a few days we had 3 offers on our property and this is down to the work and effort that the team put in. The whole team are professional and very helpful at all times. I would definately recommend them
Seller
17th Sep 2021 (4 years ago)
P Fothergill
For more than a decade I've bought, let and sold property through Daniel Adams. I've had nothing but the most professional, knowledgeable and friendly service from them. I can't recommend them enough!
Seller
14th Sep 2021 (4 years ago)
M Abolverdi
They are so professional and polite. They are one of the best estate agency in the area.
26th Jul 2021 (4 years ago)
V
If you are a student and looking for an estate agency STAY AWAY. The people here and the landlords they work with will literally scam students, charge outrageous prices from deposits.
Tenant
13th Jul 2021 (4 years ago)
Anonymous Homeseller
We found daniel Adams to be very professional and efficient. They were very attentive from start to finish and we would highly recommend them whether you are selling or purchasing a property. OUTSTANDING customer service throughout the process.
Seller
3rd Jul 2021 (4 years ago)
N Ragavan
I would highly recommend Daniel Adams as they helped to complete the purchase very quickly. Lorraine and Charlotte made my dream come true. They were both very highly professional and they responded to queries immediately. Thank you so much Lorraine and Charlotte. Your service is outstanding. I would give more than 5 if I could.
Buyer
27th Jun 2021 (4 years ago)
I Gosik
On June 17th, I picked up the keys from Daniel Adams Real Estate Agency to our first apartment. The team at Daniel Adams is very friendly and responds to emails very quickly. Special Thanks to Charlotte for her tremendous work, dedication, empathy and helping hand. YOU ARE AMAZING!!!. Thank you very much for everything. I would highly recommend Daniels Adams to everyone.
Tenant
24th Jun 2021 (4 years ago)
K Webb
From valuing our property through to completion, the service we received from the team at Daniel Adams was amazing. We were kept in the loop with regular updates and any questions we had were answered immediately, with nothing being too much trouble. Highly recommended and would definitely use again in future.
Seller
24th Jun 2021 (4 years ago)
D Thé
Staff put unreasonable obstacles in the way of people, making things unnecessarily difficult. No other agents seem to take the actions they do. When challenged they're not problem-solving or solution orientated but unprofessional, rude and egoistic - they made us feel excluded and act as if they owned the properties they are hired to sell! Avoid like the plague
24th Jun 2021 (4 years ago)
T J
I'm a keen and interested buyer who is in a good position to purchase quickly but was blocked from even viewing a nearby property by this estate agent and it's owner! Who were exceptionally negative and over-zealous and rude! They did not even offer in the first instance to contact the owner and explain my position - of course they couldn't because they didn't even spare a couple of minutes to understand it! Highly unprofessional - awful people
Buyer
24th Jun 2021 (4 years ago)
S mildren
We foudn Daniels to be really good at getting our flat sold, with viewings booked in and making sure we were happy with times etc. when it came to the exchange and completion phase, they were very helpful and finding out answers for both parties involved and moving us quickly forward in the process to complete. would recommend them.
Seller
21st Jun 2021 (4 years ago)
Anonymous Homeseller
Sold within two weeks. Once house was sold the follow up was excellent
Seller
11th May 2021 (4 years ago)
C H
Unfortunately we had a very negative experience with Daniel Adams which caused months of stress.
We were given incorrect information on the property on the first viewing and the staff turned unpleasant very quickly.
Lorraine was polite and responded to emails, but that’s the most positive thing I can write. We will absolutely not be selling our property with Daniel Adams and in future we will actively avoid buying a property they are showcasing, it just isn’t worth it. Avoid.
25th Mar 2021 (4 years ago)
A Oleary
Lorraine was fantastic in helping us buy our first home- thanks Lorraine!
Buyer
16th Feb 2021 (5 years ago)
S Bolton
I had a few estate agents around to price my property and picked Daniel Adams as Lorraine seemed honest and genuine. They seemed to offer the personal service that I wanted. Unfortunately, I could have not been more wrong.
From the start:
Never available for viewings (apart from one) even though I stated from the start I did not want to undertake the viewings myself. I had a substantial leg injury.
Very poor feedback, not even sure if the content was reliable.
Floor plans took 3 weeks, photos had to be changed, I had to chase them to get them uploaded on the websites.
Condescending, responses to my queries if I tried to liaise or raise concerns.
Difficult to raise on the telephone.
Viewings offered but had to chase the details They advised me to drop price, I did not feel this was what I wanted, but they assured me they knew what they were doing. However this was not correct either.
Do not feel they were helpful, respectful or proactive at all. I would have received the same service from an online estate agent at a fraction of the price.
Seller
28th Nov 2020 (5 years ago)
L Mills
Professional, friendly and efficient: we’d definitely recommend the team at Daniel Adams. Our sale was not a straightforward process, but Charlotte and her colleagues worked extremely hard to make things run as smoothly as possible. I don’t think we would have been able to successfully compete on our purchase without their support.
Seller
21st Feb 2020 (6 years ago)
S Miah
Great friendly staff. Charlotte assisted with purchasing a property and kept us well informed and updated on the process. She was brilliant. The agent as a whole where very open and honest as well as extremely supportive. Thank you all.
Buyer
19th Feb 2020 (6 years ago)
Anonymous Homeseller
Very quick and efficient. Were straight on it when a potential buyer tried to mess us about. Always quick to respond to questions and I felt that they were very honest with us.
Seller
13th Nov 2019 (6 years ago)
C Baptista
Sold my property through them, was very disappointed with their service, they basically forward your e-mails and the demands of the buyers. Lost money with them, as they tried to convince me of getting a discount to the buyers as they were first time buyers. I did all the viewings, as no one was available. I should have gone to another estate agent or should have done it through purple brick.
Seller
4th Oct 2019 (6 years ago)
K Martin
Helpful friendly staff
28th Aug 2019 (6 years ago)
V Zace
Excellent customer service very friendly staff
14th Jul 2019 (6 years ago)
A Birch
Not the easiest of sales but Lorraine and her team persisted and saw it through to completion. A professional but friendly service. Highly recommended.
Seller
26th Feb 2019 (7 years ago)
M Garsia
Such a waste of time. Was bidding on a property and there was another party that offered slightly more than us. Said to them if the other party is offering more we just walk away. They have left hanging for over a week
Avoid to all costs.
Buyer
25th Feb 2019 (7 years ago)
K Rytel
Have been dealing with Neal for a few years now, always friendly and professional.
15th Feb 2018 (8 years ago)
C Testing
Great !!
4th Jun 2016 (9 years ago)
A Akhtar
Me & my husband approached Daniel Adams to sell our flat in Croydon. We were very impressed with the manner and professional way in which the staff dealt with all aspects of the sale from advertsing, organising an open day fairly quickly after placing the ad on various websites. We had regular feedback about the interested buyers and finally found a buyer without a chain and have smoothly completed the sale.
We would strongly recommend Daniel Adams as experienced & proficient Estate agents.
Seller
25th May 2016 (9 years ago)
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