A Vidler

Dear Sirs Re CEO/Property Manager @ Admiral Taverns
Please find enclosed previous emails i have sent to Tom Nicols at everard cole re purchasing the above name public house.
I have liaised with him for a few weeks and after having to chase him up i had a viewing at the property.
I put an offer in,& again had no reply to calls or emails re the offer so i withdrew the offer.
I did then manage to get hold of him and put a higher offer in again no reply, so chased him again, finally he got back to me and i replied with how i would propose my offer and conditions, 100% wanted the property as you can see from the enclosed emails but its been over a week now and he still has not bothered to reply,& again i emailed him last friday to just at least let me know and still no reply!!!??????????????????
I just wanted you to know thats how potential buyers are being treated by him and Everard Cole.
Very unprofessional and disappointing as how many other buyers are being treated this way by Mr Nichols ?
Im sure Admiral Taverns deserve the best professional business agency possible for their property sales, but it certainly has not happened in this case.
Yours Sincerely
have to say how very disappointed and disgusted i am at your very unprofessional business manner and your total disregard for replying to potential clients wishing to purchase properties through your company.
AND
C/O Mr T Nichols Everard Cole
Its been a week since i emailed with a proposal and 4 days since i emailed asking for some clarification neither of which you have bothered to reply to and that after me having to previously chase you up too.
For you not to even have the decency to reply shows how unprofessional your company is.
Clients waiting to hear from you or trying to make business decisions are treated appallingly, and i have passed on my disgust to both Mr Chris Jowsey and Mr Andrew Hallam at Admiral Taverns and to make them aware of the inept service you are practising towards potential buyers of their properties..
Please do not bother to reply to me at all as there is nothing you can say to justify your incompetence..????????????... Read more
Buyer
3rd Jun 2026 (5 weeks ago)
A K
I have purchased 3 properties through Everard Cole and worked with Tom Gareth & Jon. The experience has always been consistently efficient & professional.... Read more
Buyer
30th May 2026 (5 weeks ago)
P OCHEN

?We recently completed on a commercial property purchase and I cannot thank Tom enough for the incredible support he provided throughout the entire process.
From start to finish, Tom was professional, approachable, and always willing to go the extra mile to keep things moving forward.
Even when challenges arose and the process became stressful, Tom was calm, reassuring, and proactive in helping to find solutions. He consistently kept communication clear and open, which gave me great confidence and peace of mind at every stage.
Today, I finally have the keys on my desk, and it would not have been possible without Tom’s dedication and persistence in helping us get this over the line.
He has been a true professional and a pleasure to work with.
If you are looking for an agent who genuinely cares about his clients, goes above and beyond, and delivers results, I highly recommend Tom.
Thank you once again, Tom — I know who to come back to for any future property transactions!... Read more
Buyer
17th Sep 2025 (9 mo. ago)
P Causton
Excellent service, knowledgeable and professional. Would recommend and many thanks to Jordan, a pleasure to deal with throughout the process of the sale of our pub.... Read more
Seller
28th Nov 2023 (2 years ago)
D Macken
We worked with Tom at Everard Cole when purchasing a property and found the process to be straightforward. As with any purchase, there are time delays when waiting for lawyers etc. but Tom communicated these to us and I would happily work with Tom again in the future. He has also been very helpful after the sale with additional support.... Read more
Buyer
20th Apr 2023 (3 years ago)
M Heavey
They have gathered together a small team of experienced and knowledgeable commercial estate agents. Always prompt in responses and keen to be customer. focussed. Our Group always checks their properties for sale. We have been more than satisfied in our dealings with them. Tom and team appear to be professionally driven. Good luck.... Read more
Seller
8th Sep 2022 (3 years ago)
Z Khan
ABSOLUTELY DISGRACEFUL COMPANY, WAS IN THE PROCESS OF BUYING A PROPERTY, PAID MORTGAGE FEES, BROKER FEES, VALUATION FEES AND MY OFFER WAS ACCEPTED TOO, THEY SOLD THE PROPERTY IN CASH RIGHT UNDER MY FEET AND BLAMED IT ON THE SELLER, DIDNT HAVE THE DECENCY TO RING ME YET THEY CHANGED THE SIGN AS SOLD A WEEK BEFORE LETTING ME KNOW, AND DID NOT LET ME KNOW AT ALL, BLAMING IT ON THE SOLICITOR AND DID NOT CONTACT ME!!!... Read more
Buyer
5th Apr 2022 (4 years ago)