K Nammuni

Extremely Unprofessional, Disrespectful and Humiliating Experience<br><br>I am extremely disappointed and disgusted by the way we were treated by Goldex Property Management in Gillingham. This has been one of the most unpleasant and humiliating experiences we have ever had when dealing with a letting agency.<br><br>We were genuinely interested in renting a property and were ready to proceed with the necessary arrangements. However, instead of being treated with fairness, honesty and professionalism, we were left feeling completely disrespected and humiliated.<br><br>We were given the strong impression that the agency had already decided which tenant they preferred and was attempting to persuade the landlord to choose that person.<br><br>We wasted our valuable time and energy dealing with this agency, only to be left feeling deeply disappointed and insulted.<br><br>I would strongly advise anyone considering renting through Goldex Property Management in Gillingham to be extremely cautious. Based on our experience, I have absolutely no confidence in their professionalism, fairness or the way they treat prospective tenants.... Read more
Tenant
15th Oct 2026 (12 days ago)
Alex
In 2020, I viewed these commercial premises because I was considering renting them to open my own gym. Following the viewing, I was asked to submit a business plan for the proposed gym, which I did.<br><br>After submitting it, I did not receive a response for over a month. I subsequently left a review about my experience and was contacted afterwards and asked to change/remove it, which I did at the time.<br><br>A few months later, Goldex Gym opened in the exact premises I had been interested in renting.<br><br>Given that I had previously submitted my business plan for a gym at that location, the sequence of events left me very uncomfortable and concerned about how the information I had provided may have been handled.<br><br>I cannot know or state as fact what happened behind the scenes, but based on my personal experience, I found the situation professionally disappointing and concerning.... Read more
16th Sep 2026 (6 weeks ago)
A Wilson
Went to view a flat today it was nothing like the pictures that were on the website . It was advertised with pictures of a huge marbled bathroom got there to be told it's pictures of flat below nothing like the flat we were viewing . The juliet balcony had no Juliet so therefore was a death trap !! The glass in one of the windows in the bedroom was to small for the frame therfore no need to open the window . The master bedroom had a huge window with a view of the living room and kitchen something you might see in Amsterdam.The overall footprint was half of the size advertised<br>All for the bargin price of £1295<br>I don't know how you get away with false advertising!!... Read more
2nd Sep 2026 (8 weeks ago)
H Morgan
Slum landlords. We moved into a flat that was unfinished with builders materials, boxes and rubbish everywhere. There are issues with damp - 75% humidity levels - but Goldex have not done anything to address this, despite the fact that I’m pregnant and have a 9 month old baby.... Read more
Tenant
19th Aug 2026 (10 weeks ago)
M Freeborn
Very Unhelpful... Read more
K Durka
Unresponsive. Very rude and uprofessional!... Read more
11th Nov 2025 (11 mo. ago)
Helen
Total waste of time, never call back, very unprofessional... Read more
14th Jan 2025 (1 year ago)
R hearn
Goldex are very good property managers. They always respond to emails quickly and efficiently and always address any issues which arrive. Their staff are very friendly, professional and pleasant to deal with.... Read more
Landlord
27th Jun 2024 (2 years ago)
T Gill
I've used goldex lettings for many years. Have hit the mark again and again. Staff have a good grip of the market. Attentive and understanding staff.
I would defo recommend.... Read more
Landlord
13th Jun 2024 (2 years ago)
M Stany
Currently rent with goldex moved as my previous landlord wanted his flat returned asap ,they are a very supportive team and understanding. Will definitely recommend them .... Read more
Tenant
22nd May 2024 (2 years ago)
K JAY
They said we call you now take off room on the market they don’t even call me... Read more
15th May 2024 (2 years ago)
U EZRA
Wonderful staff and amazing service. Was very satisfied with the turnaround in getting issues fixed... Read more
Tenant
19th Apr 2024 (2 years ago)
B Eshghi
Very professional, would recommend their services to anybody interested.... Read more
3rd Apr 2024 (2 years ago)
J Baxter
Easy to talk to friendly and happy to help... Read more
9th Feb 2024 (2 years ago)
C Music
The gym has such a community atmosphere, everyone is very respectful and friendly.
The staff are all beyond knowledgeable, and interesting as well as hands on! One lovely lady stopped me during a leg exercise to advise me on fixing my form, to better my understanding as well as the effectiveness of my workout.
I am always keen to listen to what they have to say, and have a laugh with other members !
Thankyou for changing my outlook on the gym and not to feel so anxious by having a great environment :)... Read more
9th Nov 2022 (3 years ago)
M Amusan
It was a absolute pleasure. Their service is exceptional. Very professional and they go extra mile to get the work done.
I had a terrible Conveyancing solicitor that took over 6 months to process my purchase. I explained my situation to Sarah from Goldex and she was extremely understanding. She would call my solicitors sometimes twice a day just to get them to move faster and at the same time pleading to the seller to give more time. It was a very difficult and emotional time for me. If I didn't have the staff at Goldex helping me I would have given up on my dream House.
Because of the friendly, dedicated, professional Team at Goldex, I and my family are spending Christmas in our new home
I will recommend Goldex to my friends and family and anyone that is looking to buy, sell or rent a property.
Thank you Jason, Sarah and Gavin for everything and for the welcome gift you left in the kitchen.... Read more
Buyer
17th Dec 2021 (4 years ago)
A Khan
The guys seem nice enough.... Read more
2nd Nov 2021 (4 years ago)
Very happy with these letting agents, from viewing to moving in. Reply to my queries quickly and quick to organise maintenance when needed. Nothing ever seems to be a problem, even a welcome hamper when moved in. Would definitely recommend.... Read more
Tenant
5th Oct 2021 (5 years ago)
L Drugas
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K... Read more
31st Aug 2021 (5 years ago)
C Thompson
Never will I rent of these letting agents again !... Read more
Tenant
14th May 2021 (5 years ago)
R Sawyer
Very unprofessional, rang us 6 minutes before a viewing to tell us the property has been let. Terrible organisation.... Read more
Tenant
8th Jan 2021 (5 years ago)
F Mckinlay
This is the first time I used Goldex Lettings to find tenants and I was happy from start to finish. Jason was polite and knowledgeable and managed to find suitable tenants after a couple of days. He patiently explained the referencing process and any questions I asked he answered fully with patience. Nothing was ever a problem. The whole process ran smoothly, Jason made everything look so straight forward. I haven’t experienced this with other agents. He instructed some great tradesman to get my property ready for the new tenants. I will be using Goldex in the future and would highly recommend this letting agency. Many thanks Francesca... Read more
Landlord
14th Dec 2020 (5 years ago)
H Wendell-Crumb
Jason helped me.... Read more
7th Nov 2020 (5 years ago)
S Spilotros
Very kind staff... Read more
6th Oct 2020 (6 years ago)
M Spilotros
Amazing... Read more
20th Nov 2019 (6 years ago)