We had quite a stressful start to our selling our property but Gordon Brown were very good keeping us updated and chasing things.
For the amount of times we were emailing and ringing they were extremely patient and was a pleasure dealing with the whole team.... Read more
Seller
13th Feb 2026 (5 weeks ago)
Had the best experience with Gordon Brown. The staff are friendly, helpful and so welcoming nothing is too much for them. Definitely go the extra mile and keep your spirits up when something takes a bit longer than anticipated
Good service and always with a smile Not sure the wonderful Sharon Harris manages to stay so calm and funny as she must be juggling all of the time. All the staff are brilliant though... Read more
Buyer
9th Jan 2025 (1 year ago)
Thank you Jo so very much they go above and beyond in the help they give .
With such a friendly helpful attitude a credit to the company and Clare thank you for your help so lovely GREAT COMPANY... Read more
Tenant
13th Nov 2023 (2 years ago)
We have used Gordon Brown Letting Agency on several occasions now.
I cannot praise Joanne, Claire and Helen enough. Their advice and guidance has been second to none. They have never failed to meet our expectations through advertising the property, identifying suitable tenants, and completing the legal and contractual paperwork on our behalf.
On the last occasion, Joanne even identified tenants before the property was even listed and available for rent.
I would not hesitate to recommend the lettings team at Gordon Brown to anyone considering listing their property for let/rent, you will not be disappointed!
D Lochrie MBE... Read more
Landlord
5th Oct 2023 (2 years ago)

Fantastic experience with Gordon Brown, from the start I was treat with such professionalism and warmth from the whole team. The photos and videos of my house were done to a very high standard and I believe really helped me to get the viewings and interest that I did. I dealt with Lynn from the sales team who is super helpful and friendly and always kept me in the loop with great communication. I then dealt with Sharon in sales progression once my house sold and she was absolutely amazing. My house sale fell through twice which caused us such stress and anxiety, Sharon was always there with empathy and supportive phone calls offering me guidance on what to do next. I wasn't the easiest client to deal with, always wanting to be kept in the loop and pestering the team at times but I was never met with anything but warmth and reassurance. Special thank you to Sharon, I know you worked over time and went above and beyond to ensure our house sale went through on completion date without a hitch. Can't thank and recommend the team enough.... Read more
Seller
14th Aug 2023 (2 years ago)
It was just a great experience from start to finish, the photos just showed our home off to its absolute best, they even came back at night and took night shots of the garden ! we had multiple viewings within hours of the property going on the market, resulting in best and final offers where we achieved 20K over our asking price and selling for more than any in the street. We were over the moon and would definitely recommend them to anyone thinking of selling and their fees were really fair, other local agents were wanting to charge me over double what they did. Also all the staff were lovely, very knowledgeable and so helpful.... Read more
Seller
15th Dec 2021 (4 years ago)
Nice smooth transaction. Sold house in a week for over asking price. After sales service was superb, special thanks to Sharon who fought hard to keep the chain together .... Read more
Seller
9th Dec 2021 (4 years ago)
Very professional Great images Good quick and efficient Delivered on promises and house sold within 3 weeks ... Read more
Seller
24th Nov 2021 (4 years ago)
Our experience selling via Gordon Brown was extremely positive. The team were professional and communication was timely. Costs were reasonable and it was good value for money.... Read more
Seller
25th May 2021 (4 years ago)

So I chase a property to rent for over a week.
I check out the outside and the area in my own time, decide yes I want to put in for it, I call and basically get told if I haven't viewed it, I am not allowed to out a holding deposit down.
Now because of the pandemic they only do viewings Monday to friday and would not accommodate the fact that I am an NHS worker about to become homeless and only available on the weekends. Making me come away from my shift and take an extra long break (thanks to colleuges covering me) to view the property.
Immediately after viewing with no estate agent present, only the current tenants who did not agree to show people around, I called to put down a holding deposit, I couldn't get through to the rentals extension after numerous tries, having to ring the sales office. I left my details and hoped for the best.
I then get a phone call a few hours later, to be told he was putting out for references for someone else.
My temper went through the roof and I've decided to write this and stay Clear of this estate agent, TIME WASTERS, INCONSIDERATE, LACK OF PROFESSIONAISM AND THE WORST AGENCY I HAVE DELT WITH IN MY 10+ YEARS OF RENTING
AVOID!!!!!... Read more
Tenant
25th Jan 2021 (5 years ago)
Good communication... Read more
Seller
7th Dec 2019 (6 years ago)
Currently have my property on the market with Gordon Brown. They are ususelss and frankly I get the feeling they don’t care about selling my property. We’ve not heard from them in over 2 weeks and I feel they are very unprofessional!! As soon as the 16 week period in the contract has passed I’m putting my property up with a different estate agent. Maybe they should care about all customers instead of the ones that give them a big commition.... Read more
Seller
9th May 2018 (7 years ago)
I found Gordon Brown estate agents very friendly and professional. The pictures of the house were amazing compared to other estate agents and my house sold within a week. Would highly recommend.... Read more
Seller
1st Mar 2017 (9 years ago)