P Nadama
I've been well supported by Michael and Carlos throughout the sale of my brother's retirement apartment. Despite the disappointment of an early buyer pulling out, and then my brother passing away, so we had to start again ; they were always positive and diligent to keep things moving.
The communication was always good but not in a over pushy way, as can be the case with some agents.
Retirement apartments are rarely a straightforward sale but we got the job done very smoothly in the end.
Highly recommended from my perspective.... Read more
Seller
24th Feb 2026 (22 days ago)
K Wheatley
I had a fantastic experience with Greenaway Residential East Grinstead and couldn't recommend them highly enough. From the very beginning Michael and Carlos were very professional, approachable and incredibly supportive throughout the whole process. Communication was excellent, i was kept fully informed at every stage, and any questions were answered promptly and clearly. If you're looking for an estate agent who is reliable, professional, and a pleasure to deal with, i wouldn't hesitate to recommend Greenaway Residential East Grinstead... Read more
19th Feb 2026 (27 days ago)
P Kapalka

Back in 2024 I attempted to purchase a property this agency was marketing. An offer was made and accepted by the vendor . After 14 weeks into the process he decided to pull out of the process.
It was only now that the branch manager Michael Whitfield informed me that the seller had done this 4 times before to other people. Had I been informed of this at the outset I would not have made an offer.He also told me that they would not act on his behalf again to protect any prospective buyers. I took him at his word.
You can imagine my surprise when
I see the same property recently
listed on their website. I did try and contact the managing director Darren Greenaway for an explanation but he failed to ring me back. Finally a quote from his website “ My beliefs are always to have integrity, tell the truth and always look after the customer “
I hope in the future they abide by
this. Update. I have been asked by the branch manager to remove this post but I refused because it was an honest review. He has now disputed my account of events and facts so l have been left with no choice but to enclose a copy of an email sent to me to back up my original post. I can see they have come back and tried to edit their initial response some hours after originally posting it I wonder why.... Read more
Buyer
6th Feb 2026 (6 weeks ago)
Monn
Five stars for Greenaway Residential! The team is proactive, professional, and friendly. It’s refreshing to work with an agency that operates with such integrity. They really do go the extra mile for their clients. If you’re looking for a smooth move, look no further.... Read more
5th Feb 2026 (6 weeks ago)
S Blackmore
I feel compelled to take time away from wading through unpacking boxes (we completed on our sale and purchase only 2 days ago) to write about the amazing experience I've had with Greenaway Residential in East Grinstead. Crucially, Michael and Carlos have not only worked tirelessly to achieve a sale but their communication has been second to none, and furthermore, they take time to build a genuine relationship with their clients. Michael even came round at 7pm on the night before we moved to collect a door key for the new vendors to save me having to drive to them on completion day. If you're looking for an Estate Agency who cares, who have your best interests at heart, and one that doesn't charge you through the nose to do an awesome job, then Greenaway are the ones for you. Thank you so much guys ???? Back to the unpacking........????????????????
Sylvie xx... Read more
Seller
8th Jan 2026 (10 weeks ago)
G goddess
Id give 5 more stars if that was possible.Excellant service,great availability,help and advice . Many Thanks Michael and Carlos... Read more
5th Dec 2025 (15 weeks ago)
J Boggis

Having consulted 4 different Estate Agents, Michael stood out from the rest with his clear, friendly and professional manner. He led us through the process, which we had not engaged in for 42 years, and his expertise gave us the confidence to proceed with placing our property on the market.
The market transpired to be severely depressed, but through the ups and downs we were kept fully informed and updated and along with Carlos who provided feedback from the viewers.
Once we had a confirmed offer Michael and Carlos kept us fully up to date and liaised with all members of the chain to advance us to completion. To say moving is a stressful process would be an understatement, but through it all we had the confidence that our interests were being skillfully managed by Greenaway's.
We couldn't fault any aspect of the selling process and can fully recommend Greenways. There are other local estate agents who have a less than glowing reputation, but that does not apply to Michael & Carlos.... Read more
Seller
3rd Dec 2025 (15 weeks ago)
C Jex
Excellent estate agent. Both estate agents who showed me around the property I eventually bought were very knowledgeable and were easy going, not pressurising or bombarding with phone calls / emails. Were great to work with through the whole buying process, up to completion. Would recommend.... Read more
Buyer
2nd Dec 2025 (15 weeks ago)
H smith
Michael was very personable, efficient and responsive…..from initial enquiries through to completion he was open and honest about the ongoing situation which I really appreciated. He clearly had a good relationship with our solicitor and responded promptly to requests for . updates and did his best to expedite progress. I would have no hesitation in recommending him or if the opportunity arose again he would be my ‘ first port of call’ with heart felt thanks. Helen... Read more
3rd Nov 2025 (19 weeks ago)
K j
We couldn't fault our experience of selling our property with Greenaway. When Michael came around on the initial visit he was the only agent out of our shortlist who actually showed interest and enthusiasm in our house. Our journey from listing to completion was not a smooth journey with several time wasters but Michael was always positive and proactive. Carlos did the majority of the viewings and was quick to get back to us with the feedback. From the point of accepting an offer up to the day of completion Michael was updating us on the sale and pushing when needed and even helped with aspects of our purchase. Even though the selling was very stressful at times, I don't think we would have had a better service from another agent. We could not give less than five stars to Greenaway.... Read more
Seller
25th Oct 2025 (21 weeks ago)
G Austin
Michael and his team are incredibly personable and professional. Michael kept me up to date and assured through every stage of a long and tricky sale and I would recommend him to anyone selling in the area. Many thanks Michael and Team!... Read more
Seller
15th Oct 2025 (22 weeks ago)
E Mani
Both Carlos and Michael worked tirelessly to find my family and i an appropriate property. Gold star service!... Read more
3rd Oct 2025 (24 weeks ago)
D Jupp
Michael was brilliant securing us a sale, keeping our buyer sweet when the onward chain was holding things up, and then keeping us in the loop whilst chasing solicitors! He was always very responsive despite us asking a lot of him!... Read more
Seller
25th Sep 2025 (25 weeks ago)
T Ford
I had an excellent experience with working with Michael W. At Greenaway in East Grinstead with him going above and beyond to get the purchase over the line.... Read more
Buyer
25th Sep 2025 (25 weeks ago)
A Sonneveld
Very happy with Greenaway Residential. The sale of our leasehold flat was a very lengthy job. The freeholder was extremely difficult to deal with, charged exorbitant prices, kept on putting up obstacle after obstacle. Michael and Carlos of Greenaway Residential did absolutely everything possible to get this through despite the problems. I am very thankful for their service, their perseverance and keeping their doors open at all time for us.
They even waived their fees because of what we had gone through. I highly recommend them!
Anne-Marie Sonneveld... Read more
Seller
9th Sep 2025 (6 mo. ago)
G Ives
Greenaways Estate Agents in East Grinstead were a pleasure to do business with when selling our house, despite problems with the property chain Michael and Carlos were extremely helpful. Michael in particular went above and beyond to ensure that things went smoothly.
I would not hesitate to recommend them.
Kind regards
Gary and Maria lves... Read more
Seller
27th Aug 2025 (6 mo. ago)
R Oppe

Greenaway Residential Estate and Lettings Agent are by far the best Estate and Letting Agents that we have ever dealt with and that’s from people who have bought and sold dozens of properties over the last 45 years.
Michael Whitehead and his team provided a fantastic service in our time of need, when a relative had a life changing medical event requiring us to sell a rental house they owned in East Grinstead. Unfortunately, the relative had been unable to keep on top of their property.
Despite these issues Michael and his team unflinchingly got stuck into the problems, came up with a well-thought-out plan to obtain vacant possession whilst marketing the property, and helping ensure that the tenant happily moved to a nearby property, even before we had given formal notice.
Greenaway Residential then achieved six viewings on the first weekend and guided us to first-time purchasers who could potentially complete the purchase in a timely manner. We even got an acceptable price bearing in mind the neglected state of the property.
This was achieved in just 3 months from initially contacting Greenways to completion of the sale and the money in the bank. Michael kept on top of the conveyancing process and ensured good communication between all parties resulting in one of the fastest and smoothest transfers we have ever encountered. All this within the fee quoted which we felt was very reasonable considering all the hard work put in.
We would also like to mention the help from Carlos at Greenaway Residential resolving a hiccup after the sale completed, giving us good advice resulting in the issue being resolved within a couple of days. So, a big thank you from us to the whole team at Greenaway Residential.... Read more
Seller
12th Aug 2025 (7 mo. ago)
J Gaskell
A very refreshing experience. Excellent communication from start to finish . Incredibly responsive and pro active throughout the process.
Michael and his team are hugely personable and very easy to work with. They somehow manage to take the stress out of the buying / selling process with their diligence and understanding of the various stages . They are constantly keeping the lines of communication open across all parties , allowing you to trust their judgement , which we found very reassuring during a rather laborious sale.
Having experienced and worked with a few Estate agents in the areas of Lingfield and East Grinstead I can honestly say they are head and shoulders above the rest..
I cannot rate them highly enough .... Read more
Seller
6th Jul 2025 (8 mo. ago)
A Wayman

We recently completed both the sale of our home and the purchase of our new one through Greenaway Residential, and we couldn’t be more pleased with the service we received. From the very start, Michael Whitehead was absolutely on it – honest, professional, proactive, and fully committed throughout.
Michael was instrumental in securing us the best possible price for both our sale and our purchase. He navigated every twist and turn with calm determination and nothing was ever too much trouble. He kept us informed at every step, chased things down when others dropped the ball, and truly went above and beyond to keep things moving.
I’m not normally one for reviews but the role that Greenaway’s played in our recent move justifies every bit of a 5 star review! They earned every penny of their commission and then some – Michael’s hard work, experience, and dedication made a world of difference to what could have been a far more stressful process. Absolutely worth their weight in gold and a clear reminder of why using a local, hands-on agent is miles ahead of going online. Highly recommend!... Read more
Seller
29th Jun 2025 (8 mo. ago)
V Arnaoutis
I can not thank the team enough! They made my move a much smoother experience and made certain that I was happy even asking for another viewing of my now new house- last minute request was honoured and the staff bent over backwards to make sure my move went smoothly.
I was informed over and over, that if I needed ANYTHING they would be there to advise! I would call the team before contacting my solicitor, with queries as they made me feel welcome.
Well done! I even had a follow up email , congratulating me on my purchase of new home.
Thank you you so very much- a bespoke service, where the team actually care!
Vicky... Read more
Buyer
3rd Apr 2025 (11 mo. ago)
J Worthington
Greenaway were excellent with our recent house sale. They were extremely communicative and transparent around the whole process, and were willing to muck in to help unblock things through what can be a difficult process. They helped us secure the right price for our home.... Read more
Seller
1st Apr 2025 (11 mo. ago)
T Cheesman
I am so glad that we chose Greenaway to handle the sale of our flat in East Grinstead. Michael and Carlos helped us through what turned out to be a rather complicated sale. I can only recommend to anyone who reads these reviews that you can rest assured that Greenaway will see you through the sale of a property.... Read more
Seller
29th Mar 2025 (11 mo. ago)
A Clark
We bought and sold with Michael from Greenaway. It was a great experience from start to the eventual finish. Efficient comms with prompt replies. Good to deal with an estate agent with a sense of humour, soul and doesn’t wear a stripped suit ????... Read more
Seller
28th Mar 2025 (11 mo. ago)
Lisa and Marie are both professional, knowledgeable, helpful and provide excellent customer service. I wholly recommend using Greenaway Residential for your property requirements. Empathetic care in the service they provide causes me to write about the excellent service I have received from this fabulous company. Highly recommend....
Thank you, I will be returning!
Angela... Read more
Seller
29th Jan 2025 (1 year ago)
S Gibbons

Let's get this right. There are a lot of Estate Agents in East Grinstead and I visited all of them. Buying a house is stressful enough and I found one of the Estate Agents dishonest so we were not feeling great. Michael Whitehead changed this. As soon as we came in, he was warm and friendly and I just had a feeling that he told it how it is. We had already viewed several houses, so set something up with him to look at a house. Liked it and then arranged another few visits just to make sure it was what we wanted. Mike made this happen and juggled things around to accommodate us. We put several offers in. I would add that he was the only estate agent that actually gave us the offer letters! We had it accepted. Fast forwarding quite a few months and we had an issue with HM Land Registry. I don't know what we would have done if it wasn't for Mike. He spent more time making enquiries and keeping us up to date than our solicitor did and if it wasn't for him, we would have pulled out of the sale. He kept us updated all of the time, was honest and managed our expectations and changed my mind about what an estate agent should be. Massive credit to the firm and needless to say, that we ended up moving into our new home last week, thanks to him. Have already recommended Greenaway to several friends. They are a cut above the others in the town.... Read more
Buyer
28th Jan 2025 (1 year ago)
I Parker
There were lots of complications and delays selling the property but Greenaway Residential went over and above to help. We were kept informed every stage of the way.... Read more
Seller
21st Nov 2024 (1 year ago)
V Johnson

Really disappointed with the service at Greenaway Residential - East Grinstead. Greenaway acquired spaces in a private car park in East Grinstead, which as a very local resident with nowhere to park, I enquired as soon as I heard. After months of chasing every week for a space, after being told the owner of the car park hasn’t signed the contract, or the owner hasn’t passed on the keys, along with other delays, I finally heard from a neighbour that they had managed to secure a space through Greenaways, I called the office right away, and was told all the spaces had suddenly gone. I was so disappointed to hear, as due to being a keen chaser for a space, I was told by employees at Greenaways that I was “top of the list” to get a space after chasing the most, and was also told they they hadn’t heard from a lot of others who initially enquired about a space so “they’d dropped off the list”. I now have no options to park at my flat, and I’m just really disappointed with how poorly managed the car park spaces have been.... Read more
15th Aug 2024 (1 year ago)
P Bodyworks
Micheal & his team were really helpful. Great service. Thanking you all will be recommending.... Read more
13th Aug 2024 (1 year ago)
M T
What a great experience and such a professional and at the same time personal company. Finally moved our flat from Bleeders (Leaders) property management and in the first few days we can already see the difference. Its so nice to find such a professional service that really do understand and have their customers interest at heart, whilst looking after the welfare of the tenants. If you are with one of the larger country wide property management companies I cannot recommend more highly to end your contract with them and move to a real company who will deal with you in a professional way.... Read more
Landlord
7th Aug 2024 (1 year ago)
J Kubik
I would like to express my gratitude for the professional approach, commitment to work and patience, I would especially like to thank Micheal, he helped me go through the purchase of the house very smoothly, he answered all my questions and if I didn't understand something, he didn't leave me without an answer, he helped me a lot, sometimes he didn't have to and he did it out of his good heart, I recommend this agency to everyone, amazing team, big thank you , Justyna and Tomasz... Read more
Buyer
23rd Jul 2024 (1 year ago)
P Vasek22051992

I am delighted to write this review for Michael, who recently helped me and my girlfriend to secure a property and guided us through the referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager.
In the past few weeks, we have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the owner, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office.
Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally.
Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work.... Read more
Tenant
17th Jul 2024 (1 year ago)
K Bury

17/07/2024
I am struggling to add a new review, so I need to edit my old review from 4 years ago.
I am delighted to write this review for Michael (again), who recently helped me secure a property and guided me through securing the rental property and a referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager.
In the past few weeks, I have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the Managing Director, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office. The only time I felt stressed throughout the process, was when Michael was on holidays! (Well deserved by the way).
Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally.
Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work.
(Below is a review from Aug 2020)
Michael who is a property consultant was very helpful and kind, and assisted us in rental process in a smooth, welcoming and professional manner. I wish all property consultants were that friendly. Recommended.... Read more
Tenant
17th Jul 2024 (1 year ago)

I am delighted to write this review for Michael, who recently helped me secure a property and guided me through the referencing process. Michael was incredibly helpful, kind, and hard-working, consistently going the extra mile to assist and ensure a successful outcome. It comes as no surprise that he has been promoted to manager.
In the past few weeks, I have dealt with many letting agents, and it has not always been a pleasant experience. However, Michael stands out as a stellar example of fantastic customer service. He is not only kind but also smart and innovative, willing to make a few extra calls to get things done. Darren, the owner, made an excellent decision in promoting him, as Michael creates a positive atmosphere for the entire office.
Carlos, who also works there, is very kind and helpful as well. Unlike many other agents on the same street, there is no attitude or patronizing behavior from either of them. The property rental market in East Grinstead is tough, but with Michael, you are in safe hands. He could easily train the rest of the town on how to conduct business professionally.
This is the second review I have written for Michael; the first was almost four years ago. Thank you very much for your professionalism. It’s evident that you have helped many other tenants and have received excellent reviews for your work.... Read more
Tenant
17th Jul 2024 (1 year ago)
C Hotblack
We were very happy with the service we got. Michael at East Grinstead was very attentive and helpful and the sale was completed very efficiently.... Read more
Seller
6th Jun 2024 (1 year ago)
G Mell
Michael from Greenaway was excellent from start to finish in helping us with our move. What set him apart from others was his fantastic communications as well as being generally very helpful, patient and friendly every step of the way. Would def recommend.... Read more
24th May 2024 (1 year ago)
H Azevedo
Michael did a fantastic job in helping us buy our lovely home. He was helpful, patient, understanding & invested in his job. I would absolutely recommend the services of Greenaway Residential.... Read more
Buyer
30th Apr 2024 (1 year ago)
J Crutchfield
Excellent service all through the process. Michael went above and beyond to help.... Read more
17th Apr 2024 (1 year ago)
M SZCZUKA-URBANSKA
Absolutely amazing and helpful and I would recommend to anyone.
Michael was just fantastic and help us to go through a process of buying our first home from the beginning to the end.
It was a hard and stressful road due to our not very good conveyancer who made it difficult for all of us but Michael with his experience was the person who help us a lot and made it happened. Very nice, very helpful and very experience and if we will ever need an estate agency again we will get back to Greenaway Residential Estate Agents& Letting Agents East Grinsted for sure. I would recommend it for everyone. Big Thank you for all your help and effort????... Read more
Buyer
23rd Feb 2024 (2 years ago)
P Dickson
Great experience from start to finish. Really professional and a pleasure to deal with. Michael and the team were great and allways happy to help and answered any queries in a polite and professional manner. The whole process was made smoothe and efficient and took the stress out of selling our home. Highly recommend.... Read more
Seller
19th Feb 2024 (2 years ago)
D Waite
There are some Estate Agents that stand out from the rest and this is one of them. Throughout this long process Michael who is now the manager has been the most patient, polite person. You helped me get through some difficult times and i thank you so much for your support.
Keep up the good work Michael and team your doing a great job.... Read more
12th Feb 2024 (2 years ago)
E Ing
Michael and Greenaway have been excellent from start to finish.
Super happy with their service, Michael has been really helpful and patient with us, thank you!... Read more
16th Dec 2023 (2 years ago)
C Tennent
Michael arranged the rental of our property when we relocated abroad. Michael was extremely helpful during this stressful period in our lives. He was calm, efficient, professional, reassuring and always available. Communication was excellent. The whole process ended up being quite smooth for which we are very grateful. When there was a hiccup on the property management side, Greenways took my concerns seriously and handled the matter efficiently and resolved it quickly and to my complete satisfaction. Thank you Greenaway Residential.... Read more
Landlord
16th Oct 2023 (2 years ago)
Having become frustrated with another agent, I rang the East Grinstead Greenaway office. I arranged an appointment with Michael for 2pm that afternoon - Thursday. We signed the contract there and then; pictures and video were taken on Saturday; over a dozen viewings were made on Monday; viewings on Tuesday; tenant agreed Wednesday. Tenant moved in following Monday. Michael, Madison and Kirsten were knowledgeable, efficient and above all very lovely. A very positive experience.... Read more
Landlord
12th Oct 2023 (2 years ago)
M Glen
Greenaway has recently sold my flat.
Due to the buyers conveyancer the process took longer than expected.
However throughout the whole process Michael at Greenaway was on top of the process and was constantly pushing the the other side to get a move on. I cannot praise Michael and the team enough. At all times they were efficient and professional.... Read more
Seller
10th Oct 2023 (2 years ago)
G Mott
I personally was very disappointed with the professionalism and the service and attitude towards customers I was waiting for a reply regards a Let heard nothing for 3 days. Looked online and it was let out..i was left waiting in limbo.... Read more
Landlord
5th Oct 2023 (2 years ago)
H Collins
We have just purchased a house in Forest Row with a great deal of help and patience from Michael.
We very much appreciate being kept informed and updated on our journey.
Thankyou for all your help.
Hazel & Simon... Read more
Buyer
20th Sep 2023 (2 years ago)
T Genrich
Michael at Greenaway organised our rental of a retirement property, and from first to last he was incredibly helpful, efficient, and responsive. He worked tirelessly to facilitate everything, and I can honestly say it was the best experience I have ever had with an estate agent. He really cares about his clients. Amazing.... Read more
Tenant
5th Sep 2023 (2 years ago)
T Fills
We found our house through Greenaway, and couldn't have been happier with the service and support we received from Michael! He was always easy to get in touch with, kept us updated along the way, and was very patient and supportive throughout. Thank-you Michael for helping us get our dream house :-)... Read more
Buyer
28th Jul 2023 (2 years ago)
L Wilkins
Michael was great from the first meeting all the way through to completion. It was a very straightforward and quick sale with everything explained and help given whenever needed.
Would highly recommend Greenaway to anyone wanting a friendly, professional estate agent.... Read more
Seller
18th Jul 2023 (2 years ago)
J Brown
I used Michael at Greenaway to sell my flat and from the get-go he was on the case. Despite some hiccups along the way he stayed in touch throughout and was consistently helpful and approachable. Many thanks!... Read more
Seller
17th Jul 2023 (2 years ago)
C Hampson
Michael acted for us when we sold our father’s flat in a retirement home. The process was fraught with unforeseen and difficult obstacles and Michael was brilliant throughout. He sought out solutions and chased up answers where I’m sure others would have given up. His communication was excellent at all times. He was doggedly determined to see the sale through for us and he delivered. An excellent agent who goes above and beyond. Can’t recommend highly enough!... Read more
Seller
31st May 2023 (2 years ago)
N Galpin
We rent a property from Greenaways who also manage it, we ran into an issue with the property and the plumbers they had sent out to us, Ben and his son... were just awesome, booked in with us to be at the property first thing and were here prompt and ready...and didn't leave till they solved the issue... put furniture back and cleaned up after themselves... the most polite punctual plumbers we ever came across.... Read more
Tenant
20th May 2023 (2 years ago)
N Meredith
Micheal and his team in East Grinstead have sold many of the properties in a retirement development that I manage . They are the most honest, reliable and generous team of Estate Agents that I have ever worked with. They actually care about people of an older age group that are downsizing and get to know them personally. Every Christmas and on special occasions that we have with our residents they generously donate wine and beverages to make the events more special. But what really is surprising and makes them extra special is the enormous charitable work they do at Christmas. They buy and package hundreds of hampers (which includes whole turkeys, vegetables and treats) for those less fortunate and in need, in the local area. Quite simply 'nice people to do business with'.... Read more
3rd May 2023 (2 years ago)
A Tang
Michael was great and was able to help sell our house with minimal fuss within a few weeks of listing.
Although we ended up selling at slightly under asking price (largely due to the market), the process was good and relatively straightforward.
I'd 100% use them again although it would only be because of Michael. I also love the fact that they have a charitable arm and it swung my decision away from Mayhews.... Read more
Seller
16th Dec 2022 (3 years ago)
A Stobbs
We used Greenaway estate agents to sell a flat that was in need of some updating. After not getting very far with other local estate agents (and one not even wanting to take it on) Greenaway found a buyer within a week of marketing. Unfortunately due to several technical issues with the lease of the flat and issues relating to the change of government, the sale went on for many months with many challenges. Michael from Greenaway is an outstanding estate agent. He was honest, kept me fully informed and was always readily available for any questions. I believe the sale eventually competed due to his perseverance and experience of dealing with out of the ordinary circumstances. I am grateful for his commitment, calmness and listening/responding to me almost on a daily basis. I would wholeheartedly recommend their service and thank them very much.... Read more
Seller
21st Nov 2022 (3 years ago)
S Bellikli
Thank you very much for help... Read more
7th Oct 2022 (3 years ago)
S Smith
Very impressed with the professional and friendly service purchasing and letting my property through Greenaway Residential. I was assured with confidence that the team would find a tenant quickly and achieve an excellent rental income on my investment. The property was let as soon as it was marketed and the tenants were very happy to move in just over a week after viewing and references were received. I would highly recommend!... Read more
Landlord
12th Aug 2022 (3 years ago)
M barber
We purchased both our new home via Greenaways and used them to sell our existing property. We found them very professional and Michael, in particular, went beyond the call of duty.
It is nearly 40 years since we purchased our previous home and Michael played an invaluable role in answering our questions about today's house buying and selling process and in acting as a middleman between us and the other parties in the transactions. He was also very generous with his time in providing access to the property we have now purchased, so that family members could view it and so we could take measurements for refurbishment work.
Our experience of using Greenaways was very favourable and we have no hesitation in recommending them.
Marion & Frank... Read more
15th Jul 2022 (3 years ago)
L Coe
We have had a great experience with Greenaway where Michael oversaw the whole process. He took the strain off us as he listened and understood and was so kind and helpful throughout. They are very professional and know property inside out. Having sold our property with great attention to detail and follow through, they also introduced the perfect stop gap rental we needed. We really liked their personal service and recommend them over other local agents that don't offer that same duty if care in our experience.... Read more
23rd Jun 2022 (3 years ago)
O Lupu
Outstanding service I can not praise Michael and Chris highly enough... Read more
25th Oct 2021 (4 years ago)
A Hayes
I cannot fault the efforts of Michael at Greenaway East Grinstead. He worked super hard at every stage, including when i lost my origial buyer. I needed an agent who would work hard to keep the chain moving and they did.
Friendly, knowledgeable and certainly putting the customer first.
I would certainly recommend them to anyone considerig selling and if you are looking to buy get your name on the books!
Impressive service from start to end.... Read more
Seller
30th Jun 2021 (4 years ago)
G CAPEL
I wish to put on record that Greenaways has gone above and beyond normal estate agents and Darren should be so proud of his team in Chris and Micheal i would personally recommend for your move... Read more
25th Jun 2021 (4 years ago)
E P
Chris at Greenaway East Grinstead has been helpful throughout the whole process of us getting our first property. Whenever we had any questions he was always at the end of the phone to answer & help with our queries. Would definitely recommend.... Read more
Buyer
18th Feb 2021 (5 years ago)
B Lawrence
Hi All
I purchased a property with assistance from Greenaway residential. Michael and Chris were very fantastic and professional in their approach. I was guided from scratch to until obtaining the property Keys. For any rental or purchase contact Michael or Chris at Greenaway residential.
Regards
Bennet Decruz... Read more
Buyer
13th Feb 2021 (5 years ago)
R Wilkins
We have delt with most of the Estate Agents in East Grinstead and Greenaway are by far the best, they made the process of getting all the paperwork in place easy and stress free, Michael was so helpful and nothing was to much trouble, he found us a lovely flat at Fairfield Court, which is such a beautiful place with great staff, cannot recommend it highly enough.... Read more
Tenant
28th Jan 2021 (5 years ago)
M chart
We have had a really great and friendly experience with the team at Greenaway especially Chris. My girlfriend and I recently moved into a rented property in East Grinstead and although we’ve come across a few problems (no fault of Greenaway’s) Chris has always been on the other end of the phone. Even over the Christmas period when he was supposed to be on holiday he worked tirelessly to resolve the issuers we occurred, for that we are forever grateful. I cannot recommend this company enough, they are a great team and always going the extra mile.... Read more
Tenant
5th Jan 2021 (5 years ago)
L Smyth
Absolutely first class experience. In particular, Michael, was excellent; he was very accommodating with viewing times, responsive to emails and put us at ease throughout the whole process. A fantastic agent and thank you again, Michael.... Read more
1st Nov 2020 (5 years ago)
Oscotron
They are very helpful. Fast and efficient. The best agency to have!... Read more
25th Sep 2020 (5 years ago)
D Lambert
Huge thanks to Darren, Michael and the team at Greenaway for their great work getting us into our new home. Always available to talk through the process and helped push everything forward. Thank you!... Read more
Buyer
24th Aug 2020 (5 years ago)
S Drury
What a brilliant service! Thank you Darren, Michael, Emma et al for all your diligence, patience and caring. We will certainly recommend you.
From us all at Drury Residential Ltd... Read more
24th Feb 2020 (6 years ago)
S Lotherington
Darren and Michael did a splendid job of keeping us informed of progress and like a lot of house sales this wasn't a straight forward transaction. Nonetheless they kept on top of all the moving parts and we wouldn't hesitate to recommend their services.... Read more
Seller
12th Feb 2020 (6 years ago)
Neal
Without the help of Darren, Michael & the team our sale would not have completed. Their diligent and relentless work with our buyers and solicitors ensured all parties received what they required every step of the way. It’s not often you see an estate agent open until 7pm each day and this gave us plenty of opportunity each evening to discuss the progress of our sale outside of work hours. There was nothing that was too much trouble for the team and at the final stages of the sale we were receiving daily updates from them. I would highly recommend Greenaway to anyone looking for a pain free move.... Read more
Seller
12th Feb 2020 (6 years ago)
J Strange
Completed today on our property. Great news. I work in the housing industry and can honestly say that Darren and his team have been really great and stand head and shoulders above the estate agents I normally have to deal with. I would definitely recommend them to sell your house. They will work for you so hard. Thanks Darren. Great job! John... Read more
Seller
18th Nov 2019 (6 years ago)
R Kinkade
Have been dealing with Michael and Darren on the sale of our property in Cowden, just outside of East Grinstead. Found the team very professional, and reasonably priced. Put our house on the market, two days later we had a viewing and sold it. I don't think you can ask for much more really.
Thank you Gentlemen.... Read more
Seller
10th Sep 2019 (6 years ago)
T Wilcox
Big thanks to Greenaway Residential for helping my friends and I move into our first rental property. Can't thank them enough for the time and effort they put in.
As a first-timer paying rent and bills, I really appreciated the gesture from Michael to give us some great advice on how to make sure we always meet the costs of rent and bills while simultaneously planning our future on moving further up the property ladder.... Read more
Tenant
9th May 2019 (6 years ago)
A Bright
Selling my house couldn’t have been made easier, and so quick. Thank you Michael and Darren for all of your hard work. It’s a shame I’m not staying in the area or I’d be sure to use you again.... Read more
Seller
28th Mar 2019 (6 years ago)
C Stroud
Excellent dealings with Greenaway Residential. Thank you to Darren and the team in finding me and my family a home. Everyone was so helpful and accommodating and I really appreciate all the help and advice, it was a pleasure dealing with such a genuine and professional company. Wouldn't hesitate in using again!... Read more
Tenant
20th Feb 2019 (7 years ago)
L Jenkins
Recently moved from London and we are now looking for a place to buy. I have dealt with a number of estate agents over the years and these guys are very polite and nothing seems too much trouble. Feel confident they will find us a home. Wish you well Greenaway Residential!... Read more
3rd Aug 2018 (7 years ago)
J Ridge
Really nice people! Spent time to talk to us about what we want to do and gave some really great advice. Also greeted us at the door which seems to be something many businesses do not do.... Read more
1st Aug 2018 (7 years ago)