Hancock's estate have been very helpful during the process of selling our house. Phil's communication has been excellent throughout, he is always very quick to respond to any query and provides frequent updates on the process and regarding any viewings etc.
Excellent knowledge of the local market and the local area.... Read more
Seller
17th Oct 2025 (22 weeks ago)
J Gordon
Phil at Hancocks Estate Agents was amazing. Always communicated every step of the way, always chased much more than the Solicitors did. Always answered my numerous questions day or night, a pleasure to deal with.... Read more
14th Mar 2025 (1 year ago)
N McKenzie
I was impressed and grateful for the excellent service I received from Phil. I was a first-time buyer and he guided me patiently through the process, getting answers to my many questions often much quicker than my solicitor. He always seemed organised and his communication was clear and timely on the phone, email and Whats App - whichever you prefer. As a buyer, I felt he was honest and fair to both me and the sellers. He was friendly and chatty but not at all pushy. I would 100% recommend Phil and Hancock's Estates.... Read more
Buyer
8th May 2024 (1 year ago)
I was impressed and grateful for the excellent service I received from Phil. I was a first-time buyer and he guided me patiently through the process, getting answers to my many questions often much quicker than my solicitor. He always seemed organised and his communication was clear and timely on the phone, email and Whats App - whichever you prefer. As a buyer, I felt he was honest and fair to both me and the sellers. He was friendly and chatty but not at all pushy. I would 100% recommend Phil and Hancock's Estates.... Read more
Buyer
7th May 2024 (1 year ago)
Very knowledgeable and helpful.... Read more
Seller
29th Mar 2024 (1 year ago)
Phil has been absolutely brilliant from the start! So accommodating and thoughtful! Arranging a first, then second and then third viewing for me so that I knew it was right for me and so I could bring my family along!
He has been a great help in my first time buy with understanding the process and guiding me along the way. He’s been more of a friend!!... Read more
Buyer
3rd Feb 2024 (2 years ago)
K Dean
Phil has been absolutely brilliant from the start! So accommodating and thoughtful! Arranging a first, then second and then third viewing for me so that I knew it was right for me and so I could bring my family along!
He has been a great help in my first time buy with understanding the process and guiding me along the way.
He has been more of a friend than an estate agent and I am so grateful!... Read more
Buyer
3rd Feb 2024 (2 years ago)
Phil was very thorough in his checks before putting us on the market. Using a WhatsApp chat to keep us informed (especially my husband who's dead) was fantastic. He was always professional and available.... Read more
Seller
26th Dec 2023 (2 years ago)
R Howitt
Phil guided us through our purchase every step of the way, keeping us updated so we never had to wonder what was going on, and knew it was always all in hand.
He is so thorough and an absolute joy to work with, making the purchase as smooth as possible. If we ever need an estate agent to buy or sell again, we’ll certainly be going to Phil first.
Thank you so much Phil... Read more
Buyer
15th Dec 2023 (2 years ago)
Best Agent for First Time Buyers.
It has been a year since we bought our house from Phil and still rate the wonderful service received.
Informative, transparent, helpful, and I would even say over and beyond.... Read more
Buyer
29th Nov 2023 (2 years ago)
Phil managed to sell our house when others couldn’t. He was very approachable and friendly and a handy WhatsApp group between us helped with the communication and kept us up to date all of the time with the sale. Many thanks Phil... Read more
Seller
24th Oct 2023 (2 years ago)
A Little
Have recently had the pleasure of dealing with Phil Hancock. A true gent and a joy to do business with! He is always available, keeps you updated and fights your corner. Would fully recommend him to sell you house any day of the week!... Read more
Seller
10th Oct 2023 (2 years ago)
Phil is just a star when it comes to buying and selling. We bought a house through him and were that impressed, we gave him 2 to sell! He is attentive, keeps you updated and 'fights your corner' with solicitors making sure they deliver when they need to.
He's always available and responsive and we have described him as 'a really nice chap who happens to sell houses'. Nothing is too much trouble for him.... Read more
Buyer
9th Oct 2023 (2 years ago)
Phil was an excellent professional from the start. Very knowledgeable about the house we were viewing and the local area. He was always very organised and professional throughout the whole process, often going above and beyond to help us with any enquires. Phil made our moving experience much more calming and smoother than anticipated. We would highly recommend Hancock Estates to any who asked us.... Read more
Buyer
3rd Oct 2023 (2 years ago)
We recently purchased our first home through Hancock’s Estates. We highly recommend Phil for his professional, personable and friendly manner. He was very communicative and kept us in the loop at all times, leaning in where appropriate to support us and our purchase. We would happily use his services in the future. Thanks for all your help Phil!... Read more
Buyer
1st Oct 2023 (2 years ago)
Phil was superb from start to finish. He is very personable, friendly and is the best communicator of any estate agent we've ever used. Would strongly recommend him!... Read more
Seller
20th Sep 2023 (2 years ago)
I have used Hancock's estates before so knew where to go when I needed to sell my dad's house Phil is not only a good agent but also nothing is to.much trouble and if you need to contact him he's only a phone call a way and not your usual agent hours I would recommend using Phil to anyone needing to sell a house or who's looking for one overall a really nice bloke... Read more
Seller
3rd Jul 2023 (2 years ago)
We have moved homes many times and I can honestly say working with Phil at Hancock’s Estates was next level. He did everything you would expect to sell our house but his exceptional value came with his knowledge, skill and tenacity during the process of the sale. He always knew what was going on with the whole chain, addressed quickly any areas that looked like they may be stalling and was at the end of the phone whenever we needed him.
His attention to detail and willingness to go the extra mile (sometimes very many extra miles) was outstanding and very reassuring during such a stressful time.
I would not hesitate to use Hancock’s again and would eagerly recommend to others.... Read more
Seller
29th Mar 2023 (2 years ago)
You can trust Hancock's Estates to be fair, honest, professional and go the extra mile for you.
Phil communicated with us regularly and kept us informed each step of the way.
I highly recommend Hancock's Estates.... Read more
Seller
17th Feb 2023 (3 years ago)
We were simply delighted with Hancock Estates, Phil is very knowledgeable in his field, 100% trustworthy, professional yet friendly and always available to answer our queries.
Excellent experience from start to finish, well done Phil.... Read more
Seller
5th Jan 2023 (3 years ago)
Can't speak Highly enough of Phil and the team. Excellent in every regard, professional, attentive, client at the heart of the transaction, knowledgeable and nice people.
Excellent in every regard... Read more
Seller
20th Dec 2022 (3 years ago)
Highest possible reccomendation for Hancocks Estates - Phil has been incredible throughout our entire sale process, went above and beyond and then some. Communication is the best I've ever experienced from a professional company. Absolutely cannot fault - if we could give 6 stars we would! If you are reading this review as a potential client for this Estate Agent, trust me, look no further you will not find any better!... Read more
Seller
29th Nov 2022 (3 years ago)
L boakes
We cannot thank Phil enough. From start to finish he’s been nothing short of perfect.
He went above and beyond at every hurdle.
We would highly recommend him to anyone, if only there were more than 5 stars to give… we’d be giving 6!!
Thank you so much!... Read more
3rd Oct 2022 (3 years ago)
Efficient, helpful and honest! Phil went above and beyond to help sell my property in a short period of time.... Read more
Seller
27th Sep 2022 (3 years ago)
If I could this estate agents deserve a higher rating than 5 stars. Amazing service and care taken and real pleasure to use. The estate agent I have ever dealt with. Professional, caring and trustworthy. Fantastic!!... Read more
Buyer
21st Sep 2022 (3 years ago)

Having had experiences with estate agents that frankly have been horrific and more recently with a family members property where the agent was less than honest and boarder line corrupt, we weren’t looking forward to having to wade through the BS just to sell our house.
We had a number of agents round and then we met Phil.
Phil was a breath of fresh air. His professionalism and honesty were clear from the outset. Phil suggested a few strategies to sell the property and gave good feedback on any changes that could be made to improve the prospect of selling.
His advertising of the property and photographs were great and we accepted an offer within 48hours.
Phil was outstanding with communication on progress and would raise concern when required.
Our first sale fell through and when we went back on the market we went back to Phil without question.
Having accepted a second offer Phil has always been on hand to facilitate communication in the short chain. We have had a nightmare battle to secure our new build home and Phil has gone above and beyond to do everything possible to help us through.
In summary our experience with Phil has been outstanding and one that we would recommend to others. Honest, very well organised, great communication, experienced and knows what he’s doing, trust worthy, takes a personal approach.... Read more
Seller
12th Aug 2022 (3 years ago)
K Newman
The best of the best!
We cannot recommend Hancock’s Estates more, it does exactly what it says on the tin… with you every step of the way!!
Phil is nothing short of amazing. He was diligent, patient, generous, and so hard working.
Everyone says moving house is stressful, but at least we had the best on our side. Phil helped us both buy and sell our old/new homes, and we are so grateful. No update is too small and Phil made sure we were always in the loop.
Now we are finally in our forever home, and it’s all thanks to Phil!... Read more
Seller
9th Aug 2022 (3 years ago)
The best of the best!
We cannot recommend Hancock’s Estates more, it does exactly what it says on the tin… with you every step of the way!!
Phil is nothing short of amazing. He was diligent, patient, generous, and so hard working.
Everyone says moving house is stressful, but at least we had the best on our side. Phil helped us both buy and sell our old/new homes, and we are so grateful. No update is too small and Phil made sure we were always in the loop.
Now we are finally in our forever home, and it’s all thanks to Phil!... Read more
Buyer
9th Aug 2022 (3 years ago)
N Campbell
Great agent. Reasonably priced, contactable whenever you need them and produced excellent images of our home in the publications. Highly recommended.... Read more
Seller
3rd Aug 2022 (3 years ago)
Phil is a great agent and I'm so pleased we used him. He was available by phone or text whenever we needed him and kept us up to date throughout. Would highly recommend. Thanks Phil... Read more
Seller
3rd Aug 2022 (3 years ago)
We could not have been happier to have selected Hancock's to act on the sale of our property. Throughout the process Phil was personable, friendly, and knowledgeable, and was always happy to speak to us and explain processes when required.
Getting an offer on the property was quick and painless, and we received an offer at asking price, which many other agents thought would not be achievable. The conveyancing process had several delays due to solicitors and Help to Buy, and a lot of stress, but Phil constantly ensured that it was as smooth as possible, liaising with buyers, solicitors and estate agents when required to keep things running as smoothly as possible.
Overall we couldn't have asked for anything more from Phil and would not hesitate to use Hancock's again in future.... Read more
Seller
22nd Jul 2022 (3 years ago)
Phil was very professional, yet friendly at the same time.
His photos of our house were far superior to Other estate agents.
The house was only on the internet for 2 days, before we had 3 serious offers on the house, one of which we accepted.
Another important consideration was that Phil only had serious buyers through the door, rather than timewasters.
We could phone or Whatsapp Phil at any time of day or night, or the weekend, and he was there for us.
When we had some panics over thinking our buyers would pull out, Phil would contact them and call us back with their responses to reassure us.
Although, as always there were a few issues along the way, Phil was on hand to sort them out.
We have used Phil twice now, and would highly recommend Hancock Estates as the best estate agent to sell your home, or to buy your new home through.... Read more
Seller
20th Jul 2022 (3 years ago)
Phil went above and beyond, his communication with us was excellent and greatly appreciated. Highly recommend Hancock's Estate agents.... Read more
Seller
29th Jun 2022 (3 years ago)
I cannot recommend Hancock's Estate agents enough. Personal, professional service to no end. Phil genuinely cares about his customers and will get to know you as a person if you want that. He will become as invested as you are at ensuring your sale/purchase is everything you want and need. DONT EVEN LOOK ELSEWHERE! The most proactive agent in the whole chain with numerous contacts should you need them.... Read more
Seller
28th Jun 2022 (3 years ago)
Phil has been amazing throughout the house purchasing process.Easy to communicate with and very honest with any questions we had. Would definitely recommend.... Read more
Buyer
21st Jun 2022 (3 years ago)
Great experience working with Hancock’s Estate Agents... Read more
Seller
2nd Jun 2022 (3 years ago)
Fantastic customer service from first enquiry to completion. Phil kept communication going throughout the entire process - we would highly recommend Hancock’s Estates!... Read more
Buyer
1st Jun 2022 (3 years ago)
Phil was absolutely brilliant and the best agent we have ever dealt with. His communication throughout the buying process was superb and we really appreciated how promptly he responded to any queries, often following up on our behalf to make sure things kept moving.
Following our move, Phil has also been very helpful in liaising with the previous owners regarding their post and has gone out of his way to resolve.
I would highly recommend Phil as an agent to buy through and I know he would be the best option for anyone looking to sell their property in and around the Biggleswade area.... Read more
Buyer
8th Apr 2022 (3 years ago)
E Medine
Phil is a wonderful person as well as a brilliant estate agent. I have been trying to find a house to buy and he has been absolutely amazing and so, super helpful. I would definitely recommend him.... Read more
Buyer
4th Mar 2022 (4 years ago)
First class, professional service. Not your usual dreaded estate agents. Honest, open, genuine, professional, and work super hard for their money. They made a stressful process that much easier. I wouldn't ever use anyone else again. They deserve their accolades, because right now their isn't a better company out there, that can provide the customer care and attention to detail that these guys do. You definitely will not regret using Hancock's.... Read more
Seller
23rd Jan 2022 (4 years ago)
Great service received, communication was spot on and very helpful for us as first time buyers. Would highly recommend... Read more
Buyer
19th Jan 2022 (4 years ago)
Having decided to put our house on market we contacted Hancock Estates, and from that initial contact all the way through the selling process Phil was amazing. He was very knowledgeable about the local area and the housing marketing. He was extremely professional but very personable too, and we always felt like we could contact him..... which we did.... a lot. I would highly recommend Hancock Estates, and if I ever moved again I would not hesitate to contact Phil and his wife Vanessa.... Read more
Seller
4th Jan 2022 (4 years ago)
Although Phil was not our selling agent, he actually gave us more help and advice than our own agent. He kept us informed at every point of the sale and was extremely knowledgeable, about all aspects of selling, including rental agreements. I would highly recommend Hancock estates to anyone looking to buy or sell in Bedfordshire. I would give him a 5 star rating on everything. Many thanks Phil.... Read more
Buyer
27th Dec 2021 (4 years ago)
Hancock estates have been absolutely brilliant! We met Phil whilst looking to buy our first home, he found us an absolute gem! Phil was professional, informative and very helpful. We would highly recommend Hancock Estates 100%... Read more
Buyer
20th Dec 2021 (4 years ago)
S Roblett
We have recently used the services of Hancock Estates to sell our property in Sandy and we were VERY happy with the service we received. Phil was very knowledgeable about the area and the housing marketing and he successfully sold our house at the price we had hoped for. Very happy. Highly recommended... Read more
Seller
20th Jan 2021 (5 years ago)