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HLGB
Opens tomorrow at 9:15am
Suite 6 Railway Court, 686 Knutsford Road, Latchford, Warrington, WA4 1JW
HLGB are an estate agent in Warrington. They mainly list properties in L34, WA4 and L1. Over the last 6 months, they've listed 2 properties, with 4 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.
Opening hours
- Monday 9:15am - 5:00pm
- Tuesday 9:15am - 5:00pm
- Wednesday 9:15am - 5:00pm
- Thursday 9:15am - 5:00pm
- Friday 9:15am - 5:00pm
- Saturday 10:00am - 2:00pm
- Sunday Closed
View all details
HLGB Reviews (60)
Have you used this agent?
82%
2%
0%
0%
17%
All (60)
Seller (0)
Buyer (0)
Landlord (8)
Tenant (25)
General (27)
E Williams
Just had the best and easy move into
My flat, everything was done on line
And was very easy to complete the
Necessary paperwork.
Both Jennifer and Sam was great
in explaining everything
Right up to when I moved in
Thank You
Tenant
2nd Feb 2026 (6 weeks ago)
B Racher
Really enjoying working with HLGB. Having moved from a much bigger Agent who was overcharging and providing a very poor service, I am delighted with HLGB attentiveness and quality of their service from all the team.
20th Nov 2025 (17 weeks ago)
Kieran
When our previous Letting Agent had let us down, we were looking for someone new. Having already met Sam Harwood of HLGB and having been impressed with his attitude, we decided to call on him. He responded the straight away, viewed our property on the Friday and had a list of potential new tenants by the Monday. He also introduced us to a contact of his, who manage property as Serviced Accommodation. We decided to go with them, they took out a 5 year lease with a 3% annual increase. This was in June and we have been really impressed so far. I will definitely be calling on Sam for his services, next time we need a new tenant, as he went out of his way to help us.
Landlord
26th Oct 2025 (20 weeks ago)
E Invest
Great agency, really professional and easy to work with. Would recommend
11th Jul 2025 (8 mo. ago)
S livingstone
Reliable, excellent communication , easy to to business with. Highly recommend.
17th Jun 2025 (9 mo. ago)
A Ahmed
I had a very good experience with HLGB, excellent communication and very helpful. Would highly recommend it.
3rd Jun 2025 (9 mo. ago)
A Stanton
Worked with Sam Harwood and Jennifer Haines on securing a rental in Southport. Both of them were excellent in terms of their professionalism, flexibility and communication. My situation was pretty unique, in that I was trying to rent as an Expat returning to the UK from the USA. I had some bad experiences working with other companies and I wasn't too hopeful going into this.
Sam was great about showing me the property virtually and answering all my questions, he listened well and had good follow up. Jennifer helped me through the application process and found a way to work with my unique situation. The extra steps the customer service I received from HLGB made a huge difference and I'm looking forward to moving in.
Tenant
3rd Jun 2025 (9 mo. ago)
C Abalain
As a property portfolio building professional, it's really important for us to have timely, professional communications with other people we work with and HLGB are brilliant communicators, easy to deal with and go out of their way to help clients we refer in a timely and professional manner.
28th May 2025 (9 mo. ago)
K Kammili
Great letting agency, honest and good to work with
Landlord
22nd May 2025 (9 mo. ago)
D Thorley
Sam and the team were helpful, professional and patient throughout the process of completing my business premises lease. Good service
14th May 2025 (10 mo. ago)
V Harcarik
"I couldn't be happier with my experience with HLGB. They were incredibly professional and responsive and would definitely recommend to anyone .
5th May 2025 (10 mo. ago)
D Hilton
We work with HLGB often and see first hand the service that they provide for tenants and landlords. Whether your looking to rent a property out or looking to rent a property yourself these guys will take care of you!!
4th May 2025 (10 mo. ago)
J Naylor
I’ve had an excellent experience with HLGB. From the very beginning, their team was friendly, professional, and incredibly responsive. They made the entire renting process smooth and stress-free, answering all my questions and keeping me informed every step of the way. The property was exactly as advertised—clean, well-maintained, and ready to move into. I would highly recommend them to anyone looking to rent with confidence. Thank you for your outstanding service!
Tenant
4th May 2025 (10 mo. ago)
N Halliwell
All our business dealings with Sam and HLGB have been superb. They are professional, friendly and organised. The office staff are a pleasure to talk to and we're proud to work with HLGB.
3rd May 2025 (10 mo. ago)
F Kamolé
The Team at HLGB are great. They are very responsive and knowledgeable about the rental market.
Landlord
27th Apr 2025 (10 mo. ago)
R Taiwo
?????
I had a fantastic experience renting through Howard Lettings. From the very beginning, their team was professional, friendly, and always quick to respond to any queries.
Throughout my tenancy, any maintenance issues were dealt with promptly, and communication was always clear and efficient. It was refreshing to deal with an agency that genuinely cares about both the tenants and the properties they manage.
I highly recommend Harwood Letting Agency to anyone looking for a reliable letting agent.
Tenant
15th Feb 2025 (1 year ago)
A Baird
Just let our house via HLGB within 2 days of it being advertised. Sam was brilliant .So helpful with all the arrangements. Jennifer in the office was very efficient with all the paperwork and kept us up to date with details as they unfolded. Very pleased with the whole procedure and would not hesitate to recommend.
Landlord
5th Feb 2025 (1 year ago)
C Clements
Very impressed with the service, always available and happy to help. Made moving in easy
Tenant
18th Dec 2024 (1 year ago)
B Davies
excellent company. sam couldn’t have been more helpful when helping me move into my new property always happy to answer any questions. definitely recommend! :)
Tenant
12th Dec 2024 (1 year ago)
S Quinn
Excellent service would thoroughly recommend.
12th Dec 2024 (1 year ago)
N Partridge
I’ve recently moved in with HLGB and they’re a very professional service that helped make everything easy. The flat was clean when I moved in, and I had a minor maintenance issue which was swiftly resolved. My agent, Sam, is easy to get a hold of when needed. Great service, highly recommend!!
Tenant
12th Dec 2024 (1 year ago)
H Stephen
These guys made my life much easier, great value and very honest with the way they operate. I’d recommend to anyone.
12th Dec 2024 (1 year ago)
Jamie
I have was renting from these for 15 years and HLGB are without a doubt the biggest liars, and manipulators as well as being insanely lazy. It took over a year to repair a roof which was dripping on my autistic son’s bed. Then they had the cheek to try and keep my deposit. The DPS overruled them and found in my favour so never let them bully you like they will try.
Thank god I moved out two years ago. It’s one of those experiences you have to laugh at how bad the service was or you would cry.
UPDATE
Positive it is the right company. Bill showed me round the flat. Jennifer was my contact when I was there.
Good try to try to confuse anyone reading the review though
Tenant
12th Dec 2024 (1 year ago)
D Brewin
Great service, quick and easy to use
12th Dec 2024 (1 year ago)
R Barton
Having a medium sized property portfolio, for the past few years I’ve managed the portfolio myself. Recently, I have handed it over to Sam Harwood at HLGB. All I can say is that his results on rentals and relets have been astonishing. I cannot recommend a company as highly as I would recommend HLGB.
Landlord
30th Nov 2024 (1 year ago)
E Taylor
Recently moved with HLGB, everything was smooth from start to finish and any issues I’ve had since moving have been resolved promptly. All staff especially Sam and Jennifer have been super helpful. I would definitely recommend them for anyone looking to move home.
6th Nov 2024 (1 year ago)
D Kilby
Excellent, professional service. Thank you
5th Nov 2024 (1 year ago)
M Stoll
Excellent service from all at HLGB, from my initial phone call through to marketing, visit request and finally tenant appointment. Kept abreast of all that was going on throughout the process to make my let seamless. The agent I dealt with on the ground, Sam, was spot on. Many thanks to you all and highly recommended..
Landlord
4th Nov 2024 (1 year ago)
L Phillipson
I’m a tenant with HLGB and they go above and beyond to help and support you. My agent Sam is great really nice and professional, he always picks up if I need him and he sorts things out immediately. I highly recommend HLGB.
Tenant
1st Nov 2024 (1 year ago)
S navaz
Nice and professional people.
Thank you so much ????
30th Oct 2024 (1 year ago)
H bibby
excellent service, would highly recommend!
20th Aug 2024 (1 year ago)
J Hopson
Great service, fast responses and my deposit was returned within a week. Great work!
Tenant
10th Aug 2024 (1 year ago)
S Soni
Great team, always professional and so helpful on the phone!
9th Aug 2024 (1 year ago)
S 700
Super professional and very helpful. Team has amazing service.
Would use them again.
9th Aug 2024 (1 year ago)
M zeinali
Good experience with HLGB. They were helpful and responsive throughout the process.
9th Aug 2024 (1 year ago)
D Nicholson
Super reliable for landlords.
Landlord
9th Aug 2024 (1 year ago)
J Cowen
Great experience, very professional and easy to deal with.
8th Aug 2024 (1 year ago)
C Jerome
The ladies in the office are lovely! Excellent service!
8th Aug 2024 (1 year ago)
J Williams
Renting a flat through HLGB, great company easy to contact and a swift move in.
Tenant
8th Aug 2024 (1 year ago)
E lobenstein
As a landlord I can recommend HLGB. Always available on the phone and achieve good rents and low fees. Thank you !!
Landlord
5th Jun 2024 (1 year ago)
L Wiseman
Great company! Loving renting with HLGB, never had an issue & the staff are amazing!
Tenant
26th Feb 2024 (2 years ago)
H burns
We had a great experience with HLGB and we can't recommend them enough. We have rented properties of various different estate agents and HLGB have been by far the most efficient. Jennifer and Bill are a credit to the team and nothing is too much trouble!
Tenant
26th Feb 2024 (2 years ago)
Y Goyal
Worst letting agents I have ever come across in my life. Super incompetent staff, the only intention to loot the money. Living hell is what they offer with broken amenities & no support offered & making money by eating the deposit under so n so.
Tenant
19th Feb 2024 (2 years ago)
L Paun
Very bad experience with HLGB
The apartment was pretty filthy when we moved in, and things were in bad condition (sofa, blinds, fridge)
We also had to pay over £900 deposit.
So we thought thar the things were broken will be fixed over time. But not much was done.
The agency guy knew about all the issues we had with the apartment and in two years he only came once. I thought he would do something about our issues but nothing was fixed then.
Our shock was when we moved out they took over £400 from our deposit for cleaning (carpet, and general cleaning) but the apartment was already cleaned (we cleaned it before we left) and it looked better than how we first acquired it!
I would avoid these people if possible.
Tenant
4th May 2023 (2 years ago)
D Bulman
Very pleased with the service i received from HLGB,all the pre move phone calls were fantastic, and the move transfer stuff was effortless,the flat brilliantly finished and the customer service i got especially from Mandy and Bill was very professional, kind and caring, thankyou HLGB ?
4th Sep 2020 (5 years ago)
A Hargreaves
Great experience as a tenant with these guys. Always efficient, professional, a pleasure to deal with. Thank you Rob and team, highly recommended!
Tenant
27th Jul 2020 (5 years ago)
E Howe
Until recently I was a tenant with these guys and wish I still was.
They were always professional and prompt through the 2 years I was with them.
Even through the recent pandemic I was kept upto date with the check out etc frequently.
My new agent could learn a thing or 2 from them.
Tenant
27th Jul 2020 (5 years ago)
B Kelsall
You will have to constantly chase them down to get a response about their properties, they will have people already lined up for properties and still drag you on and waste your time, only to phone you on the way to viewings that theyre taken or get an email the day it becomes “available” saying it’s taken. Time wasters or incompetent not sure which is worse. Avoid using these “agents” jokers.
8th Jul 2020 (5 years ago)
A Howgate
Shambolic experience. Surely only a matter of time before they feature on rogue traders. Rented a flat with them for around 2 years. Their standards are abhorrent and the state of the property when I moved in was sickening. It was very much a case of "Here are your keys, it's your problem now".
Numerous problems over the years included complete negligence towards their tenants, not fixing serious issues with the property and little/no response to my complaints. The final kick in the teeth was them attempting to take my deposit through desperate, extortionate means (£200 for a 'light clean'). The irony and cheek of the situation was unbelievable considering they had allowed me to move in to a property that was so filthy it took me 12 hours to personally clean.
The staff were all fairly polite (to my face), although obviously incompetent. There was one strange moment in which a certain employee had entered my property for an arranged check up. I walked into my kitchen and found them peering in to my fridge, I assumed they were merely checking the cleanliness (again, ironic). When I said hello, the employee looked shocked and was snacking on a cheese string from my fridge. He pretended it was his already, and it was incredibly awkward. I wouldn't have minded if he had just asked.
Tenant
30th Apr 2020 (5 years ago)
W Wells
They were a shambles start to finish. We arranged to check in to our rented property 3 weeks in advance. About 1 hour before, as we were driving there, the agent called asking if we want to move in today...? He said the property is in a state. Naturally, it is expected to move into a clean flat. So we arrived given we were on the way already. When i say there was poo on the walls, I mean there was actually poo on the walls. I have never seen such a dirty place. There was cannabis in between the sofa, as well as food, sauce, and that's just the beginning. Well done HLGB part 1.
First thing that stuck me was that he was a big lad.
The repairs system was shocking throughout. One time we had a flood and no water (it was a fairly new building). I was out of the country so my flatmate dealt with HLGB about this. I was out of the country for a further week. When flying back, my housemate told me the problem was still not fixed. I arrived back, now more than a week since it was first (of many times) reported, to a property with no water and a seriously properly flooded carpet - which was never repaired and stained then onwards. I told HLGB I would stay in a hotel and bill them - it was then that they finally brought someone out - only about 9 days of no water later.
This is the tip of the ice berg - just avoid!
Tenant
29th Apr 2020 (5 years ago)
J Roe
Extremely lovely company. The staff are great and always so helpful
13th Feb 2020 (6 years ago)
E Aleksandravicius
One of the worst experiences I have ever had. The agency cancelled 2 properties the last minute that required me to travel across half the country and when the train tickets were already bought they called me last minute to cancel 2 of the properties stating that 1 is still available and will continue to be viewed as scheduled. After having arrived in the place, I found out that apparently the key for the flat is "missing". The agent said sorry but there is nothing he can do about it. Oh, also, the agent appears to be working in the industry for over 2 years. So, in other words, having travelled with train across half of the country was completely for nothing thanks to HLGB. Be careful, as over the phone they sound really warm and professional while in reality they really are not.
22nd Jun 2019 (6 years ago)
D Latham
We rented a property from HLGB and had no serious problems during our time with them.
There were a few minor things wrong with the property but the maintenance company had them all sorted within a few weeks.
Communication with HLGB was good throughout the tenancy and the handover was a breeze.
I can thoroughly recommend them to rent property through.
Dave Latham
Tenant
3rd Jul 2018 (7 years ago)
V roberts
Wouldn't even give 1 star. Got shown around a property by one of the estate agents Bill, he told us credit history does not matter as long as our wages can afford the rent so we paid £150 for the referencing checks. They came back to us and said we failed because of our credit history. Bill lied about what he told us, they are just after your money, STAY WELL CLEAR OF THESE THIEVES!
12th Jun 2018 (7 years ago)
A davies
I Had a fantastic experience from the team at HLGB. I have been a tenant with them for a number of years and have found them to be very friendly and professional I would highly recommend them
Tenant
12th Jan 2018 (8 years ago)
A Brown
Rented from them for 5 years. Then they send me an eviction notice that states they want to make more money by splitting the property. Also no repairs done in over 6 months. I have to drive to the gym daily to shower. No oven and no central heating. I will see them in court soon and I suggests you stay far away from this company. They are cowboys and have no morals at all. Also during inspections they photography your cupboard. Inside your fridge everywhere. Totally illegal but they do it. I even have video evidence of them doing this. KEEP FAR AWAY FROM THESE PEOPLE
Tenant
28th Sep 2017 (8 years ago)
L Richard
Rented for last 18 months. No problems.
Tenant
10th May 2017 (8 years ago)
J Mack
Awful communications, had a leak issue in the bathroom of the apartment I rented from HLGB and after notifying them they were extremely lax in dealing with it and after numerous ignored emails I sent them including other issues, I only managed to get it sorted by liasing with the buildings maintenance management myself. The leak, which was ongoing over the course of many months caused mold and mildew in the bathroom and HLGB charged me for it. They also charged me over £100 for dust on the skirting boards despite scaffolding being up against the building and major repair work had been ongoing for over 6 months. Currently in dispute with them as they are nothing but legalised extortion racketeers. Avoid.
Tenant
25th Jul 2016 (9 years ago)
A Metwali
Since I rent my flat with HLGB more than 30 months ago, I did have a lovely time with this agency. I remember when I first stated to do an application, they were very organised and very helpful to make thing happened in exact timining as I wished. Jennifer has made all the efforts to make my move an easy and devoid of stress. Meeting Mr Bill Burns in the viewing and at the inventory, was such a nice memories, will keep forever. He is such a desent fair genteman who do his job in a way that majes everyone happy. He was the best person to have this link go happily between me and the agency. Throughout me stay there, communication was more than fantastic when needed. They respond swiftly and act properly to solve any issues. The process of check out was again , another such positive one. Mr Robert Harwood was very fair and realistic in this hard step, that I was stressed about, and to honest, he make the check out such an easy and noce experience to remember before handing the keys. Overall, thanks HLGB staff for this long time dealing with you. I hope you all success and progress.
Tenant
Y Stewart
Thanks Rob and team for helping my daughter get her lovely flat back in warrington! Moved in yesterday and she loves it! ????
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