K H
I’ve used IPS for both a property sale and they have also taken over the management of my fathers rental property. Neil and Martin really provide an excellent service both in supporting a sale and finding a tenant and management a property. I wouldn’t hesitate to recommend them.... Read more
Seller
4th Dec 2025 (15 weeks ago)
craig
Neil and Martin worked hard to get this purchase over the line. Both were very responsive to queries and nothing was too much trouble.
Very professional and great communication, which is so important when buying or selling a property.
Would highly recommend for sales, purchase or rentals.
Thanks... Read more
1st Dec 2025 (15 weeks ago)
J Toland
Neil at IPS was the third estate agent I met with and knew very quickly that this was the right service for me. I appreciated that I actually felt listened to and given information in a clear and realistic way. Neil was brilliant throughout the sale with regular updates and helping us negotiate speed bumps along the way. Very pleased with the service and would recommend to anyone in Chelmsford.... Read more
Seller
1st Dec 2025 (15 weeks ago)
R lrons
I was unsure which Estate Agent to go with, l regularly found agents cards posted through my
letterbox, as l was deciding, a different one appeared, lndependent Property Services, l
contacted there office and was duly sent the information pack.
A phone call to there office and an appointment was arranged, with anticipation l opened my
door, from that moment l was sure l had made the right choice. Neil Locke , after viewing my
house, which wasn’t in showroom condition, assured me of the positives, after what was a
relatively a short time and few hiccups, Neil informed me , l have a buyer.
All throughout the sale, Neil and the staff, have made it a smooth process, that has sold, which l
thought would be difficult . Thankyou, Neil , and l strongly recommend the service that
I P S have given me. Ron lrons.... Read more
Seller
13th Nov 2025 (18 weeks ago)
M Collins
I have found this estate agents friendly and helpful.. unlike most to be impersonal. I recommend them if your buying or selling
I don't think you would be disappointed... Read more
23rd Oct 2025 (21 weeks ago)
N (NickMB)
They were a personable, professional bunch and a great help in getting the transaction through.... Read more
16th Oct 2025 (22 weeks ago)
S Staines
IPS have been managing my mother's property for years and have always been so helpful- going above and beyond. When it came to selling her property to pay for her care home fees, they were always at the end of the line to give me help and advice. 100% recommend this company.... Read more
Seller
3rd Oct 2025 (24 weeks ago)
M Facey
I recently dealt with Neil locke and the team at IPS in Chelmsford and I must say, they were incredibly professional from start to finish. The sales department, in particular, was outstanding. They valued my home accurately without overpricing, which is a refreshing change from many other agents. The sale went quickly and smoothly, with constant check-ins and guidance throughout the process. I highly recommend IPS; they are definitely a cut above the rest!... Read more
Seller
22nd Sep 2025 (25 weeks ago)
C Gifford
I recently purchased an investment property through IPS, and my experience was fantastic. The sales team was excellent to work with, and they also assisted me through their letting department, quickly finding me a tenant. If you're considering buying or letting, I highly recommend IPS as your go-to agent for the future.... Read more
Buyer
18th Sep 2025 (5 mo. ago)
C Odulate
I had a really solid experience with IPS. From the beginning, the team was easy to deal with professional, polite, and quick to respond whenever I had questions. Neil was very helpful. He was detailed, calm, and clearly knew his stuff. He explained things clearly and took the time to walk me through each step, which made our experience a lot less stressful. The whole team kept things consistent and handled everything with care. I genuinely appreciated their help and would definitely point others in their direction.... Read more
14th Sep 2025 (6 mo. ago)
M O'shea
My girlfriend and I were looking to rent our first place together and we had the pleasure of being helped by Eva - she went above and beyond throughout the entire process and we could not have asked for more, we have found a place beyond ideal. I cannot recommend Eva from IPS enough. It has been a great experience and we hope this is not the last time we have the help of Eva when finding a place.... Read more
Tenant
28th Aug 2025 (6 mo. ago)
D Thorpe
Having dealt with IPS for many years on the lettings of a couple of properties I have always found them to be friendly yet professional and helpful so with that in mind I chose them to market one of the properties. I found Neil, who mainly deals with the sales, to be as friendly, professional and helpful as the others that I have dealt with on the lettings. I have no hesitation to recommend IPS to either let or sell your property.... Read more
Landlord
22nd Aug 2025 (6 mo. ago)
R Elvidge
Highly recommend these honest, helpful and straight forward people.... Read more
21st Aug 2025 (6 mo. ago)
J Thomas
IPS (and especially Eva, who I mostly worked with) have been absolutely brilliant throughout the whole process. This was my first time letting a property and any questions, problems or concerns I had were dealt with calmly and efficiently. It made the whole process incredibly easy. Thanks to the whole team, and to Eva in particular.... Read more
Landlord
21st Aug 2025 (6 mo. ago)
J Thorogood
IPS were so professional and so very helpful during the whole process of selling my property in Chelmsford. They employed a brilliant strategy which culminated in a quick offer after just a few viewings. I could not recommend them highly enough. Five stars!!!!!... Read more
Seller
8th Aug 2025 (7 mo. ago)
A Habib
Very helpful and proactive, seemed to be on my side at all times. Kind people too. Neil, Martin and Eva were always on the job whenever I had any questions or any issues regarding my house and could not have asked for a better estate agency. Would recommend, had a great experience... Read more
James and Eva were fantastic throughout each let! Professional, maintained their quick response time to speed up the process and easy to communicate with if there was a slight issue. Highly recommend!!... Read more
Tenant
22nd Jul 2025 (7 mo. ago)
D Gupta
I had a fantastic experience with IPS. From start to finish, the team was professional, friendly, and always ready to help. Neil was especially outstanding—thorough, kind, supportive, and very knowledgeable. His clear communication and patient guidance made the process of buying house so much easier. The entire IPS team showed consistent professionalism and expertise throughout. I’m truly grateful for their support and wouldn’t hesitate to recommend them!... Read more
Buyer
17th Jul 2025 (8 mo. ago)
J Sharp
IPS went above & beyond with service. I was kept extremely well informed about the whole process and they didn’t overlook the smallest detail. A really positive experience and a special mention to Neil who was knowledgeable, professional and reassuring throughout. A delight!... Read more
I E
Neil provided a great service when i sold my property through IPS. From initial inquiry through completion he kept me informed throughout the process... Read more
Seller
17th Jun 2025 (9 mo. ago)
M Batmaca
My recent experience with IPS when trying to let a home through them was second to none and would highly recommend their services.... Read more
Landlord
17th May 2025 (10 mo. ago)
R Mouloungui
Great service and very reliable. Thank you... Read more
5th May 2025 (10 mo. ago)
S Ojoh
While the first time buyer process can be quite stressful and I confusing, the part IPS played in the process for me was nothing but smooth. My experience was positive from start to finish and I couldn’t have asked for a better estate agents! I had met with a few others beforehand and it’s clear I made the right choice going with IPS. Neil especially was so kind, professional and thorough throughout our dealings. All of my questions were answers and my concerns allayed. Thank you so much for your part played in me buying my first home!... Read more
Buyer
4th May 2025 (10 mo. ago)
R F
Neil and the IPS team demonstrated a high level of professionalism, expertise, and consistent communication from start to finish. I wouldn’t hesitate to recommend their services whether it’s letting, buying or selling!... Read more
3rd May 2025 (10 mo. ago)
F Ibiyode
Very great team, made the buying process easier. Excellent to work with!... Read more
Buyer
3rd May 2025 (10 mo. ago)
L An
I had a fantastic experience with IPS. The team was friendly, knowledgeable, and always available to answer any questions. They guided me through every step and made the whole process smooth and straightforward. I’d happily recommend them to anyone looking to buy or sell a property.... Read more
Seller
3rd May 2025 (10 mo. ago)
V Mukori
Absolutely brilliant service. Super helpful and friendly staff. Very knowledgeable agents.... Read more
3rd May 2025 (10 mo. ago)
A
Not impressed.... Read more
3rd May 2025 (10 mo. ago)
N mohiuddin
Poor customer service.... Read more
3rd May 2025 (10 mo. ago)
K lundy
Have found the staff at IPS to be very professional and knowledgeable. Highly recommend using there services.... Read more
2nd May 2025 (10 mo. ago)
H Matesun
I had a great experience working with IPS. The staff were professional, friendly, and always ready to assist. I would especially like to thank Neil, who was a pleasure to work with throughout the process. He provided valuable advice that helped me make the right decision between selling or letting my current home. I'm truly grateful for his guidance and support. Thank you, IPS, for making the whole experience smooth and positive.... Read more
Seller
28th Apr 2025 (10 mo. ago)
Mide
I had a great experience with IPS Estate Agents. The team are very professional, helpful, and always quick to respond. They really knew their stuff and made the whole process easy and stress-free. I’d definitely recommend them to anyone buying or selling a home.... Read more
26th Apr 2025 (10 mo. ago)
D Clarkson
We are a small property development company working across Essex and Suffolk. IPS have sold numerous properties for us and are our go to property agent. What sets them above other agents is the professionalism, knowledge of how the buying and selling process works, follow up and communication unfortunately lacking in some of the other agents. Knowing that the property sales process only ends upon completion and not with the receiving of an offer, is what maximizes ultimate sales.... Read more
Seller
25th Apr 2025 (10 mo. ago)
D (Domperignon67)
Was impressed by the very professional way that everything was handled. Neil is very personable and actually couldn't have done more for us. I would happily recommend that anyone who is in the area and needs someone honest and helpful to deal with in the property market get in touch....... Read more
23rd Apr 2025 (10 mo. ago)
S Webb-Heath
Outstanding service, extremely patient and walked me through everything.... Read more
22nd Apr 2025 (10 mo. ago)
S Stopher
Would highly recommend Neil at IPS. Understanding, knowledgeable and extremely helpful.... Read more
22nd Apr 2025 (10 mo. ago)
J trowbridge
Great all round service... Read more
22nd Apr 2025 (10 mo. ago)
E Gookey
I would recommend IPS to anyone looking for a good reliable estate agent. They gave me amazing service and helped with any and all concerns I had! Super company!... Read more
18th Apr 2025 (11 mo. ago)
G Teasell
Very happy with the level of service and information that Eva gave us, she was very helpful and friendly and was amazing with our little one who had a million questions. Would definitely recommend the company to family and friends.... Read more
17th Apr 2025 (11 mo. ago)
R Panesar
Buying with the IPS sales team was a pleasure! They were professional, knowledgeable, and made the entire process seamless. Will definitely return for future needs!... Read more
Buyer
17th Apr 2025 (11 mo. ago)
kris
Sold my house through Neil at IPS. Neil had a great knowledge and understanding of the market in Chelmsford. He advised on the price, and was I think spot on.
My house was sold within 10 days of the instruction and sailed through with no problems.
Glad I used IPS, Neil guided through the whole process. Wouldn’t hesitate to recommend them.
Kris... Read more
Seller
17th Apr 2025 (11 mo. ago)
Great company, great service. 100% recommend... Read more
Tenant
17th Apr 2025 (11 mo. ago)
Clare
I highly recommend IPS for anyone looking for a reliable and trustworthy estate agent. They are extremely professional, well informed and personable.... Read more
16th Apr 2025 (11 mo. ago)
E Jackson

I had an absolutely fantastic experience with IPS Services, and I couldn’t recommend them more highly. From start to finish, their team was professional, knowledgeable, and genuinely invested in helping me find the perfect property.
What stood out the most was their attention to detail and their commitment to clear, consistent communication. Every step of the process—whether it was arranging viewings, answering questions, or handling paperwork—was handled efficiently and with complete transparency. I always felt in the loop, and that made a huge difference.
The staff at IPS Services were not only experienced but also incredibly friendly and approachable. They took the time to understand exactly what I was looking for and offered honest advice, never pushing for a sale but instead making sure the property was the right fit for me.
If you’re looking for an estate agency that truly puts its clients first, IPS Services is the one to go with. A seamless experience from start to finish—thank you for making what could have been a stressful process so smooth and enjoyable!... Read more
Buyer
16th Apr 2025 (11 mo. ago)
M Morgan
Working with the IPS sales team was a delightful experience! They were very professional, knowledgeable of the chelmsford market, and ensured a smooth process. I’ll be back for future purchases... Read more
Buyer
16th Apr 2025 (11 mo. ago)
P Cranch
Great experience dealing with the sales team. Professional and knowledgeable giving me great advice which was appreciated. Generous with their time which made the process hastle free. Would definitely recommend.... Read more
Seller
16th Apr 2025 (11 mo. ago)
A Winstanley
Was approached regarding the sale of my home. Overall very friendly and helpful staff. Would most definitely recommend.... Read more
Seller
16th Apr 2025 (11 mo. ago)
S M
Very informative... Read more
28th Aug 2023 (2 years ago)
G Curtis
Numerous issues with a poorly maintained property. Some of which were resolved, some not. We left as soon as our 12 month contract was up.... Read more
Tenant
16th Mar 2023 (3 years ago)
Yet again David did an excellent job and quick efficient and kept me
in the loop - i would happy recommend on service and £... Read more
Landlord
17th Nov 2022 (3 years ago)
M Darby
If I could rate 0 stars I would. They will take obscene amounts from your deposit for no reason. They have deducted a £400 cleaning charge for a ONE BEDROOM FLAT. This is extortionate, and extremely heartless in the cost of living crisis we find ourselves in. I understand a cleaning charge, but how can anyone justify £400? If you are thinking of renting through these people, save yourself some money and go through another company. I have been through several renting agencies, and have never had anyone try to steal such a high amount off our deposit.
They also make you do the viewings yourself, despite this being part of what they are employed to do. You have to show people around which doesn’t seem fair.... Read more
27th Jun 2022 (3 years ago)
M filippo
We have been renting a property with this agency for over a year and they are excellent. They are professional and very efficient. Whenever a problem surfaced they dealt with it within 24 hours. Our reference is Martin but all the staff are really excellent! Thanks, Max.... Read more
Tenant
18th Feb 2022 (4 years ago)
S Commonsense
We were the buyers of a property that IPS were selling. This Estate Agent has strength in depth of experienced professionals and understands proper customer service.
We were open and honest with IPS and they to us. Together with the vendor, we all worked together to complete the deal efficiently.
If I needed an Estate Agent, IPS would be at the top of the list.... Read more
Buyer
3rd May 2021 (4 years ago)
B D
Not to bad letting agency... Read more
Landlord
30th Jun 2020 (5 years ago)
A Wint
personable easy to work with... Read more
21st Feb 2020 (6 years ago)
J Day
I used to be a private landlord, but since falling on slightly harder times I've been renting. I mention this to show that I know how property rental should be managed from both sides of the fence. Either way IPS are excellent. They deliver what they say they will. They take care of their customers, and they are reliable.
After faffing around with a number of other chelmsford agents, some of whom were quite frankly gratuitously unpleasant and snooty about my partner and I, we fortunately found IPS who quickly understood exactly what we needed, and found an excellent flat which matched our needs and budget exactly. Unlike a lot of other agents they didnt have a load of pointless procedural red-tape, but instead concentrated efficiently on the important aspects of making sure that we could genuinely afford the place, and that we would be reliable tennants.
Highly reccomended.... Read more
Tenant
1st Mar 2019 (7 years ago)
D SOLOMON
Sorted things out thanks... Read more
31st Mar 2018 (7 years ago)
A Thomas
As a seller, I’m so glad I chose IPS as my estate agents – professional and excellent customer service. These guys have been doing it for a while and know the market. I’d use them again.... Read more
Seller
15th Jun 2017 (8 years ago)
D ballester
THE STAFF ARE GOOD BUT DO NOT MAKE SOMETHING FOR HELP YOU
SO LIKE OTHER AGENCY... Read more
25th Sep 2015 (10 years ago)