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© GetAgent Limited 2026
- John Shepherd - Nottingham City
John Shepherd - Nottingham City
Opens tomorrow at 9:00am
42 Queen's Road, Nottingham, NG2 3DT
Investing or downsizing, relocating or purchasing a second home - we're here to move you forward!
We are a customer driven business, our main priority being our clients. We love to think outside the box in order to produce a bespoke plan that can serve our clients needs to the best of our ability.
With upwards of three decades in the property business, we're using our heritage, strong basics and creativity in order to deliver your desired outcome - selling your property.
Get in touch now!
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
John Shepherd - Nottingham City Reviews (77)
Have you used this agent?
66%
1%
0%
1%
31%
All (77)
Seller (1)
Buyer (1)
Landlord (9)
Tenant (33)
General (33)
C GoogleAccount
UPDATE IM STILL WAITING FOR REPAIRS! ABSOLUTELY DISGUSTING UPDATE- STILL AWAITONG REPAIRS 14 MONTHS LATER. Still waiting for repairs i reported in October, happy to contact me when they put my rent up but won't fix any problems, disgusting.<br><br>Attached other reviews to show how incompetent they are
Tenant
11th Feb 2026 (5 weeks ago)
M Roper
Great team that has served us well over the past 8 years can’t fault them we was always managed by Suzanne who is a asset to the team and company she represents no faults no issues flawless service
Landlord
6th Jan 2026 (10 weeks ago)
A R
Easy to use with amazing support from their team!
27th Dec 2025 (12 weeks ago)
S Bryon
Sophia was our agent and she was really responsive, polite and helpful.
We found John Shepherd to be responsive and helped us with a quick turn around and helpful to us as this was our first rental through an agent.
Overall very positive and by far the best agents we've been with, haven't felt like they're trying to sneak anything past us or take advantage like in past experiences so very very happy.
Tenant
13th Nov 2025 (18 weeks ago)
F Nwachukwu
My experience with John Shepherd has been extremely stressful and disappointing. Their conduct throughout my tenancy and after moving out was consistently unprofessional and at times dismissive of my rights and concerns and I would honestly give negative stars if I could. I have never had the displeasure of dealing with such an incredibly rude and incompetent group of people in my life.
During my tenancy, I raised multiple issues about my electricity billing after discovering that my personal details had been passed to a third-party billing company, Homebox, without my consent. This led to serious financial difficulties and a large, unjustified debt. When I approached my property manager, Freya Jones, to ask what could be done and whether the landlord or the agency could intervene, I was met with an unhelpful and dismissive response. Rather than acknowledging the seriousness of what had happened, she asked me what I expected the landlord to do about it. This lack of accountability was unacceptable and showed no regard for the situation I had been placed in through no fault of my own.
I also experienced a complete lack of respect for my privacy. On one occasion, another agent, Katie, entered my apartment for a viewing without prior notice or my consent and brought a stranger inside while I was still living there. When I asked her to wait a few minutes so I could prepare the flat, she told me she did not have the time. This behaviour was unprofessional, invasive, and deeply inappropriate.
Throughout all this, John Shepherd failed to provide photographic evidence of meter readings for over a year, even though I repeatedly asked for them to verify my energy usage. In addition, they attempted to apply reletting and additional fees that were not stated in my tenancy agreement. When I presented proof that these charges were not valid, the property manager changed her position rather than admitting the mistake.
The handling of my deposit was equally poor, with unjustified deductions and no transparent breakdown of costs. They literally mentioned that the cost to change four burnt out lightbulbs was 64 pounds??? I had to clean off my glasses to make sure I read that correctly. Just a bunch of bloody scammers! They even charged money to remove just one onion I had forgot to take out of my cupboard before leaving. I have never seen such money hungry greedy people in my life.
Overall, my experience with John Shepherd has shown a serious lack of professionalism, transparency, and respect for tenants. I would strongly advise anyone, particularly international tenants, to think very carefully before renting through this agency.
Tenant
12th Nov 2025 (18 weeks ago)
K O'Connell
*DO NOT DO BUSINESS WITH UNDER ANY CIRCUMSTANCE*
I lived in Nottingham for 5 years, between 2020 and 2025, due to university and work commitments. Each year, I was in a new shared accommodation under a new letting agent. In my final year in Nottingham, I lived in a shared house in the centre which was managed by John Shepherd. It was absolutely the worst experience I've had with a letting agent, and it's not even close - and I don't even know where to start with the issues.
When we initially moved in, we didn't have floorboards for well over a month. The "cleaners" who were present when we moved in advised us that the sofas were broken, and then proceeded to leave the house in a state.
Over the year-long tenancy, we had issues with sinks not working, windows not closing properly during winter which lead to us freezing and getting ill, and other niggling issues which didn't get fixed for the entire tenancy, despite us raising these issues consistently over the course of the tenancy. I recall one afternoon when I was working from home, the landlord arrived in a Land Rover which couldn't physically fit on the driveway for an inspection of the property. I explained the issues we were facing, to which he responded with "I'll get round to it" with a cheeky smile, and promptly left. To my knowledge, these issues have still not been fixed.
To add the cherry on the cake, they tried to change the locks of the property whilst we were still living there. I happened to be working from home one day when I heard maintenance men enter the property (this often happened with absolutely zero notice, when we are legally required 24 hours notice). I came out of my room to ask what was going on, and they explained they were there to change the locks of the property. If I didn't happen to be home, then me and all of my housemates would've been locked out with no way in.
Furthermore, they are also impossible to contact. It got to a stage where we would be redirected to another number, and then we would receive no answer whatsoever. We would send SEVERAL phone calls & emails in reference to issues we had with the property.
When we finally got to the end of the tenancy, we tried to claim our £1,000 deposit back - which John Shepherd tried to claim 70% of for "damages". We obviously disputed this, and it ended up going to a third-party adjudicator. We managed to get a lot of this returned back to us. They tried to charge us for "bin removal" and "damages" but the adjudicator found no sign of this. We didn't get the whole deposit back as were charged for items such as "dust on bedroom furniture" and "water marks in the sink"... make of that what you will.
Oh, and we only got our deposit decision today - around 4 months after we moved out.
I implore you - please go with literally any of the other hundreds of letting agents available in Nottingham to save yourself the headache.
Tenant
5th Nov 2025 (19 weeks ago)
Renad
Katie was amazing to work with throughout the whole process!!
She made everything really straightforward and took the time to explain things clearly, which I really appreciated.
Her communication was excellent and always quick to respond and kept me updated without me ever having to chase
You can tell she genuinely cares about what she does and wants to make things as easy as possible for her clients.
I felt really supported the whole way through honestly couldn’t recommend Katie enough for anyone looking for a new place!
4th Nov 2025 (19 weeks ago)
T Alathba
Special appreciation to Ms.Sophia of the great support she had provided which helped to get an outstanding service.. well done
1st Nov 2025 (20 weeks ago)
N Bobb
Very professional and reliable service with Sophia at John Shepherd agency
30th Oct 2025 (20 weeks ago)
M Mousazadeh
10/10
16th Oct 2025 (22 weeks ago)
G Woronin
The photos attached are the condition the property was in upon moving into. Our tenancy started in August with uni-2, a branch of John Shepherd. Aarti Sharma, our property manager, which has refused to respond to any email since beginning of September, used exceedingly inappropriate language during our meeting on the condition of the property. During this meeting she shouted at us to ‘shut up and leave the property’ after raising our concerns, despite keeping composed in the meeting, which took place 2 weeks after unresponded to emails and phone calls. A witness from the council also attended this meeting and saw the shocking state we were treated in. After stating we would be taking this to the property ombudsman due to no cooperation regarding contract termination in unsafe living conditions and contract breach, we were connected with Chris Blick, a senior at John Shepard, as this followed the complaints process. He stated that due to being understaffed - which is not our responsibility as tenants - there’s been complications with the house. He then promised both bins and a damp specialist to attend due to the inhabitable living conditions. Neither has occurred since that email was provided early October. There’s also been no communication from Chris despite multiple emails and phone calls to the office which stated ‘he would call back.’ We’ve now had accumulation of bins in a five bedroom house for over a month, aswell as sickness of immunocompromised house members from the damp which has been reciprocated to Chris yet dismissed. They have also not responded to emails requesting landlord details within 21 days, which is a criminal offence. Do not book with John Shepard, especially as a student, as they will take advantage of your living situation.
Tenant
12th Oct 2025 (22 weeks ago)
J Law
John Shepherd manage two of my flats. They are always helpful and efficient, alert me to any problems before they happen, and deal with them effectively, especially when I'm away.
Landlord
11th Oct 2025 (23 weeks ago)
A C
Dear John Shepherd,
Good morning ,
I would like to take a moment to express my sincere appreciation for Hana. She has been extremely helpful and works very hard to support customers .
Best regards,
Ali Alsaygh
9th Oct 2025 (23 weeks ago)
M Arham
Very nice accommodation lovely it
19th Sep 2025 (5 mo. ago)
H ashraf
Katie was the agent that helped me through the process of buying my new flat as a student moving to Nottingham. She was so sweet and cooperative , always responded to my emails and made the process so smooth for me !
Buyer
15th Sep 2025 (6 mo. ago)
K Hassan
Katie has been very helpful, professional and managed to go through many problems with me and my Co tenant, great service.
Tenant
11th Sep 2025 (6 mo. ago)
B Goliath
If I could rate 100 out 100 I would unfortunately I can only rate put of 5 stars, honestly it was the best experience being helped with such a patient, well spoken and very very helpful lady named Katie Walters, she honestly made my experience very calm and easy I really appreciate Katie Walters. Thank you
8th Sep 2025 (6 mo. ago)
J McCormick
Massive thanks to Katie for going above & beyond to assist and accommodate us! What could’ve been a stressful time finding a flat in Nottingham city centre, was actually much easier thanks to Katie & also Sophia for arranging the viewing at short notice! We’re now being looked after by Freya, our property manager, who I would also like to thank for her time & care!
Tenant
27th Aug 2025 (6 mo. ago)
K nash
if i could rate 0 stars i would. communication is non existent until you have to go into the branch and speak to somebody in person. they have no problem reaching out when they want money though. staff are passive aggressive, condescending, and speak down on you just because you are a student. the whole "joint tenancy" contract is a complete exploitation of students and the agency refuses to help when there are any issues regarding lousy tenants, their morals and ethics are nowhere to be seen. there were several occasions where staff and handymen turned up to the property with no notice at all. this letting agency is nothing but money hungry. at the end of my tenancy i am being charged for £50 to remove a bag of rubbish, £50 to slide the tv back into its bracket on the wall, £55 to replace "mattress protectors" on the beds which were never even there in the first place when i moved in, £275 for a "deep carpet refresh" even though when i moved in the carpets were completely soiled and ridden with stains; they obviously charged the previous tenants the same carpet refresh, just to not even do it. when you eventually do get an answer from somebody at the agency, you will be told one thing only to be told another thing by somebody else when you contact again. not only is there no communication between yourself and the agency, there is no communication amongst them either. this letting agency is exploitative, money hungry, careless, and contradictory. AVOID AT ALL COSTS!!!
Tenant
24th Aug 2025 (6 mo. ago)
C Allen
Very good and responsive
21st Aug 2025 (6 mo. ago)
G Watson
Was helped by Sophia, so lovely and friendly! Super helpful and efficient showing me the property and made my move into the property simple and hassle free.
Tenant
15th Aug 2025 (7 mo. ago)
J Raw
John shepherd’s Nottingham Student services have been horrendous. Overcharged us rent as our tenancy was less weeks than we paid for. Tried getting in contact for the past 4 months and have heard nothing back. Now they aren’t even answering calls or emails. Honestly feels like they have tried to scam us just because we are students. Honestly awful.
Tenant
14th Aug 2025 (7 mo. ago)
A salah
I’m very happy with the service. Sophia was incredibly helpful and responsive throughout the entire process. She guided me step by step, which made everything smooth and stress-free. I would definitely recommend her. Many thanks!
31st Jul 2025 (7 mo. ago)
Krishnanjana
Had a really good experience. Sophia guided me very well through the whole process and made it easy and seamless to rent a new apartment via John Shepherd. She was really lovely and helpful.
Tenant
14th Jul 2025 (8 mo. ago)
D Metwally
I wanted to thank Sophia, Katie and Laura so much! Everyone at the office are extremely helpful and supportive and genuinely understand how stressful viewings and moving out is.
Thank you so much for all your help.
12th Jul 2025 (8 mo. ago)
O Willetts
Have had an amazing experience moving with John Shepherd. Sophia and Katie have been amazing at looking after us and ensuring that any problems were resolved effectively. They have been incredibly easy to deal with and really efficient with communication. Would recommend wholeheartedly!!
Tenant
2nd Jul 2025 (8 mo. ago)
M Thomas
Great service!
30th Jun 2025 (8 mo. ago)
S Clips
This company is not trustworthy. Poor communication & professionalism. Could not possess my property- served notice wrong my agents, second time court struck out claim as agents failed to serve deposit prescribing information to tenant. I would urge current landlords to move agents urgently to protect them self. These agents are incompetent.
Landlord
19th Jun 2025 (8 mo. ago)
P Liyayi
I honestly can’t thank Sophia Oliver at John Shepherd Lettings enough. After five months of looking for a place and getting nowhere, I was feeling totally drained. Applications went in, but nothing ever came back. I started thinking it just wasn’t going to happen for me. Then I met Sophia, and everything changed. She really listened and took the time to understand what I was looking for. She showed me three places and funny enough, the first one she took me to was the one. I walked in and just knew. It felt like home straight away. Now I’ve moved in, and honestly, I’m still a bit in awe that it’s mine. Sophia was kind, patient, and really easy to talk to. Just very real, which made such a difference in a process that can feel so cold sometimes. Even my friend who came with me to viewings couldn’t stop singing her praises — literally. He said she had the voice of an angel and joked that it felt like she was singing to him (his words, not mine — but he insisted I add that to my review). I’m so grateful to have had her support through all of this. If you’re looking for somewhere to call home and want someone who genuinely cares, I’d absolutely recommend Sophia. She made such a difference in my life.
Side note: my friend said speaking to her felt like listening to a lullaby. Yes, I’m including this on his request as well!
Tenant
14th Jun 2025 (9 mo. ago)
P Green
Using the Nottingham Agency of John Shepherd for Tenant Finding has been a good experience. Smooth transaction throughout starting with Callum the branch Manager who provided helpful advice on letting and then with Sophia. All very professional, helpful and friendly throughout.
Landlord
12th May 2025 (10 mo. ago)
S A
Such a good service. Sophia made the tenancy process smooth and stress-free by being helpful, responsive, and clear at every step. Highly recommend!
Tenant
1st May 2025 (10 mo. ago)
nks
very nice and friendly, good service
16th Apr 2025 (11 mo. ago)
M Rotside
Super happy with the service I got from Sophia specifically. She made the whole process super quick and easy. Everything was clearly explained from the start, the holding fee and rent amounts etc., and she was always quick to respond and helpful with any questions I had. Got me ready to move in within a week!
Tenant
16th Apr 2025 (11 mo. ago)
W Grant
Excellent and fast process from first viewing an apartment to collecting keys, Sophia was also a great help, our communication was very quick, efficient and clear.
Tenant
15th Apr 2025 (11 mo. ago)
P Chetan
Had a great experience with John Shepherd – very reliable letting agency. Everything was handled smoothly and efficiently, and I couldn’t be happier with how things turned out. A special thanks goes to Katie, she was absolutely fantastic, friendly, approachable, and super helpful every step of the way. She kept me updated, sorted out any issues quickly, and genuinely made the whole process so much easier.
Landlord
14th Apr 2025 (11 mo. ago)
N Nonn
Avoid at all cost. They constantly harass tenants and they never fix anything. I rented 8 apartments before this but this is the most shocking ans abnoxious estate agency I had to deal with.
Tenant
14th Apr 2025 (11 mo. ago)
A istanbouli
Katie and Stephan have been nothing but helpful and supportive. Helping me find the right property for me ???? One happy customer.
12th Apr 2025 (11 mo. ago)
J Baker
Sophia has been very helpful with answering questions and getting in touch when something needs doing.
11th Apr 2025 (11 mo. ago)
L Higgs
I wanted to send a quick note to say thank you to Kayleigh and Stefan and let you know how much we appreciate everything you have done for us.
You have been fabulous and have helped us come through a stressful situation.
We are over the Moon with the result of the sale!
You have our admiration and thanks.
Seller
28th Mar 2025 (11 mo. ago)
D Jamison
The worse agents in the country.
Avoid at all costs!!!!!
If you have any issues you’ll wait months waiting for anyone to respond. Never reply to email and never call back.
27th Mar 2025 (11 mo. ago)
J Talbot
John Shepherd are the worst letting agents I have dealt with. Staff are poorly trained and don’t understand tenancy deposit laws and rules. Failed to return undisputed deposit funds back for 6 months. Please avoid them at all costs.
Tenant
19th Mar 2025 (11 mo. ago)
C D
Lovely company with quick response we dealt with Sophie and she was amazing and very helpful
28th Feb 2025 (1 year ago)
G H
5 stars for damp and mould
9th Feb 2025 (1 year ago)
M mcquade
Amazing services from Raheem. Been so helpful and accommodating :)
6th Feb 2025 (1 year ago)
B Rogers
Scammers! Be very aware of giving these a holding deposit. I had reassurance from sophia that it was redundable to find out it isnt if your not successful in your application. £200 gone for nothing.
Tenant
5th Feb 2025 (1 year ago)
F Alanzi
I would like to sincerely thank John Shepherd for the excellent service in helping me secure an apartment.
I am especially grateful to Sophia and Holly & Katie for their outstanding support. Their dedication, prompt responses, and attention to detail ensured I found the perfect apartment so quickly. Their efforts truly went above and beyond my expectations.
I would highly recommend Johan Shepherd services.
19th Dec 2024 (1 year ago)
T Sanjeewani
It is an excellent experience to get a tenancy set-up from John Shepherd and it went really smooth. Their agent “Sophia ” made a lot to become my dream a success . It is highly recommend .
Tenant
17th Dec 2024 (1 year ago)
S Ahmed
Posting here because there isnt a google location for John Shepherd in Derby
The services offered by them generally may be good but beware of one of their lettings agent- Faith Hughes. From the very beginning when I was making an enquiry regarding renting a property in Derby she was quite numb to responses and seem to not be very interested. She never seemed interested in helping us get a property and I completely ignored her attitude. A viewing was booked on 9th December 2024 at 12.15 PM and we were travelling 160 miles on a busy Monday morning. It gets quite difficult and we managed to reach Derby by 11.45 AM but had some issues with parking and it started raining suddenly. We did call the landline number and tell we would be slightly late. Faith kept calling us from a landline number which was difficult to reach out to when we could not find the location. Finally, I managed to find her inside the viewing location and as usual she gave a cold welcome and immediately said she could only show one viewing as we were late. I totally understand and appreciate this but this was something unexpected. She took stairs and expected us to follow her up with the baby in the stroller. I expected her to at least direct us towards a lift but no she was rude at that time. She never made the effort to give any details about the apartment we viewed.
After the viewing I did ask her if any reasonable adjustments could be made so that we could view that day or on 10th December but she gave a stern no! She didn't even send a follow up email or call to ask if we were going ahead with the property.
Overall, I found her very unprofessional, arrogant and disinterested lettings agent. On the contrary, I had wonderful experience with Paula- whom I spoke only over telephone and I wish the viewing happened with her. We even had a viewing with Ashley Adams agency and the lady there was so professional and kind. We never expected to experience this especially with our first time in Derby!
I would be glad if there is a contact for customer relation as I want to escalate this matter further.
Tenant
11th Dec 2024 (1 year ago)
N Abbasi
Scammers
Beware they will ask you fee£250 for reference from good lord. Once you pay money if they find and mr or mrs spelling mistake they will confiscate your money. Make sure take ur documents to them and if they agree let then pay them otherwise u will lose ur money.
Make sure get in writing that they will refund you money if reference not gone through.
Tenant
11th Dec 2024 (1 year ago)
mickralhr
Totally shocking the way we’re being treated, putting aside the list of faults that are still outstanding from day one, this company has continued to ignore health and safety implications, there excuse has continued to be we need a specialist to fix the fire door and it’s still outstanding 2 months later!!!
21st Nov 2024 (1 year ago)
J Johnstone
1 star is generous for these shady crooks. Avoid at all costs
10th Nov 2024 (1 year ago)
James
AVOID AT ALL COSTS. i have never ever.. seen an agency that LIES so much. They never pick up the phone.
To say that dealing with them is a Nightmare would be a gross understatement.
If you value your time and sanity - avoid at all costs.
7th Nov 2024 (1 year ago)
Mohammad
I'd like to thank Holly because she was helpful, kind, and professional with all the details.
14th Oct 2024 (1 year ago)
Oldice
Avoid! Low level impolite management
10th Oct 2024 (1 year ago)
Z Holland
Katie was fabulous, moved things along very quickly and responsive communication.
13th Sep 2024 (1 year ago)
R Noor
A wonderful experience. I got a tenancy set-up from John Shepherd and it went really smooth. Very quick in their dealings and best customer service, particularly their agent “Katie” helped me arrange accommodation swiftly. Highly Recommended
Tenant
6th Sep 2024 (1 year ago)
M Kapade
The best letting agency I have ever seen. The whole process was so smooth and quick and the communication from the workers was very thorough. Thanks to Katie and Bailey for helping me out :)
Tenant
4th Sep 2024 (1 year ago)
M Campe
We had a great experience with John Shepherd (and especially our lovely agent Lauren) during/leading up to our recent move. From the very first viewing, Lauren has gone above and beyond to answer all of our questions and helped us manage any small issues that came up along the way.
We couldn’t be happier with the flat we ended up choosing and without a doubt would rent with John Shepherd again in the future :)
Tenant
23rd Aug 2024 (1 year ago)
Dare
So so happy with the help provided, would strongly recommend to rent through them! Very considerate and patient!
Tenant
22nd Aug 2024 (1 year ago)
A Bhati
It was a smooth sailing getting house viewings from john shepherd with their quick response to every email.
Lauren who helped me with the viewing has a very proactive attitude and she doesn’t waste any time, I really appreciate the quick work and professionalism. I am glad to have gotten the help and consideration from them into getting me a beautiful apartment.
Their properties are classy and very well kept.
Would recommend.
16th Aug 2024 (1 year ago)
S Alex
I had a very disappointing experience with ''Satnam Kaur'' as my letting agent. Unfortunately, she consistently failed to meet expectations throughout the process.
Firstly, Satnam was often unreachable. Many of my calls went unanswered, and there was little to no follow-up on important matters. On the rare occasions she did pick up the phone, she would assure me that the task would be completed within 15 minutes, but this promise was never fulfilled. This lack of communication and follow-through caused significant delays and frustration.
If you happen to have Satnam Kaur handling your letting agreement, be prepared for a challenging experience. Good luck!
Landlord
15th Aug 2024 (1 year ago)
T Jones
My process of moving in was quick and easy throughout. Lauren was always on hand to help if I ever had any queries and she also conducted my viewing which was very informative.
From first seeing the property on Rightmove to moving in it only took 2 weeks. Everything went swimmingly and I cannot recommend the estate agents and Lauren enough, I am very pleased with the property.????????
Tenant
14th Aug 2024 (1 year ago)
N srivastava
Worst agency ever. Inconsiderate.
12th Aug 2024 (1 year ago)
A Rajesh
Loved loved the experience that I had renting with Paula at John Shepherd at Derby. She showed the flat to me and I had the keys in 4 days time!!! Even though this was a quick turnover, everything was done professionally and to the highest standard. I would highly recommend checking them out if you are planning on renting in Nightingale Quarters or in Derby, they’re brilliant!!
Tenant
28th Jul 2024 (1 year ago)
F Orr
One of the worst agents I've dealt with as a landlord, awful communication and failed to rent a property of mine for 2+ months. Gave it to another agent and they let it within 1.5 weeks. They didn't seem to care and never answered the phone. Landlords, I would avoid this one
Landlord
27th Jul 2024 (1 year ago)
N Peprah
I would give zero stars if I could. They haven't a clue about lha rates or house pricing being considerably more from the South East England where I am from. Awful customer service. Avoid.
24th Jul 2024 (1 year ago)
M Abada
They promise that they will send the virtual tours or more details. However nothing happened
21st Jul 2024 (1 year ago)
S Twigg
Great group of people that work hard to make the right decisions for all of their customers
15th Jul 2024 (1 year ago)
B Farooq
Our process from start to moving in was very smooth. We viewed the property and got the possession with in days. Paula was our main contact in the process who helped us like a family which was really great.
Tenant
3rd Jul 2024 (1 year ago)
A (Camega)
Had an awesome and hassle-free experience with John Shepard. Paula offered a great and flexible viewing experience, and Rianne was great. Extremely speedy responses and the Goodlord platform is very slick. The entire process felt very smooth, made sense, and took very little effort to get to the point of moving in. My questions were answered and any actions were done so fast.
Lots of offers on electricity and broadband provided on the platform. Always worth looking around but if you just want no effort you can click yes and they’re all reasonable offers.
Honestly might be the best letting agent experience I’ve had so far.
Tenant
26th Jun 2024 (1 year ago)
S Hammoudeh
I strongly recommend this letting agency as they are extremely knowledgeable. I specifically found Paula a very delightful and pleasant person to wok with, she made my move very smooth and easy.
Landlord
24th Jun 2024 (1 year ago)
G Pensabene
The agent Paula Offiler has been incredibly kind and efficient since the start of my property search.
She was always reachable and helpful with any questions I may have and continues to do so with any of my enquiries. She is very professional and made my flat search (while being based in a different city) very efficient and smooth. I am very happy in my current flat and it wouldn’t have been possible with Paula’s continuous support! Thank you for everything :)
Tenant
24th Jun 2024 (1 year ago)
Y Isofa
The process of moving in was extremely quick and easy. Paula showed me around, was clear about everything and answered all my queries. Rianne took me through the process and was very prompt in communicating. Overall received an excellent service, would recommend them to anyone.
Tenant
24th Jun 2024 (1 year ago)
B blonduletzu
Rude people on Nottingham branch, no answer your emails, bad agency I’m not recommending you to get a property with this agency
Tenant
5th Jun 2024 (1 year ago)
L Marshall
Great company. Everyone always has a smile on their faces and happy to help.
30th May 2024 (1 year ago)
L Marshall
Fantastic knowledge and very attentive. Martine has assisted me with many buy to let purchases & the letting of these properties over the years. Always finding superb tenants, I would never use anyone else!!
Landlord
30th May 2024 (1 year ago)
T Sumeet
They never respond to queries on Rightmove.
30th May 2024 (1 year ago)
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Walton & Allen Estate Agents - Nottingham 0.46 mi away
Savills - Nottingham 0.46 mi away
Pygott & Crone - Nottingham 0.46 mi away
Cavendish Residential - Nottingham 0.46 mi away
Frank Innes - Nottingham 0.48 mi away
More John Shepherd branches
- John Shepherd - Derby 13.82 mi away
- John Shepherd - Burton on Trent 22.67 mi away
- John Shepherd - Sutton Coldfield 38.39 mi away
- John Shepherd - Cannock 41.22 mi away
- John Shepherd - Birmingham 45.09 mi away
- John Shepherd - Solihull 45.46 mi away
- John Shepherd - Shirley 48.49 mi away
- John Shepherd Collection - Solihull 49.00 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
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