I would highly recommend this agent for going above and beyond to progress my sale to it's conclusion. They have always been positive throughout a complex sales process. They have communicated well with myself and all other parties. I have always been able to rely on them for accurate market advice and honest assessment.... Read more
Seller
12th May 2025 (10 mo. ago)
C Thomas
Terrible customer service, had rats and mice in the house which took them weeks to sort. No credit checks on residents and even had the landlord and his family move in with us for a few weeks while they were renovating the house without any warning. The landlord even verbally attacked me when confronted to which Martin and co did nothing about, instead the evicted me. Terrible experience all round... Read more
Tenant
17th Dec 2021 (4 years ago)
O Cornelius
Martin & Co have been amazing through a difficult sale. Amanda Morgan is wonderful. She has been efficient, supportive and understanding at all times. I would highly recommend them... Read more
Seller
24th Sep 2021 (4 years ago)
G Proctor
I reported a problem with the hot water supply at a property managed by this office at 4.30 in the afternoon. This was dealt with by Inge Cooper and by 5.15 a plumber was on site restoring the water. I would like to especially praise Inga for her professional and friendly attitude whilst dealing with this, and the excellent follow up to ensure that all was well.... Read more
Tenant
4th Jun 2021 (4 years ago)
D Kulawiak
Great communication and very helpful! Big thx to Inge for being so professional! Pleasure to deal with!... Read more
27th May 2021 (4 years ago)
H Lacey
Very impressed with the efficient, friendly and kind staff at Martin & Co. It was very easy to fix up my viewing with Erin and she did a great job, and all the application admin was dealt with very quickly and easily. Definitely a five-star service!... Read more
Tenant
19th May 2021 (4 years ago)
C Paul
Excellent at find good tenants and have been very helpful to me . Would thoroughly recommend.... Read more
Landlord
25th Apr 2021 (4 years ago)
D Venteraitiene
Professional and nice customer service.... Read more
22nd Apr 2021 (4 years ago)
J Pilton
Courteous, professional and always responded to any questions we had. would recommend to anyone... Read more
12th Aug 2020 (5 years ago)
C white
What a fantastic team. Very helpful and understanding during these difficult times. Erin was always on hand to answer all my many questions I had. Would highly recommend their services... Read more
12th May 2020 (5 years ago)
T Mutlu
I'm so pleased to by Martin and Co Yeovil. They're the best team I've ever met! Especially Hannah and Inge always helped me during my letting and tenancy periods.They're absolutelly awesome ! ?f you have an issue, just send an email or call them then you'll see everything is going to be solved as soon as possible by them ! Quickly and kindest responding emails, to solve issues as soon as they can, great communication and lots of lovely things which you expecting from agencies. I would highly recommend Martin and Co Yeovil family ! I'm not going to give them up at all. Lots of love for Martin and Co Yeovil Family !... Read more
Tenant
29th Apr 2020 (5 years ago)
S Adams
Previously this was a 5 star review - however, after the shocking end of tenancy service I have received I feel that I could never recommend Martin & Co, in particular the Yeovil branch, to anyone again. The amount of money they deducted from my deposit, having admitted that they provided the property in "not ideal" shape to start with, for "dusting" and a "non-professional standard of cleaning" and having increased my rent half way through my tenancy, I would avoid this agency in future - they are an unexpected set of costs and a headache waiting to happen, the niceness of the properties is not worth it.... Read more
Tenant
7th Apr 2020 (5 years ago)
After the shocking end of tenancy service I have received I feel that I could never recommend Martin & Co, in particular the Yeovil branch, to anyone again. The amount of money they deducted from my deposit, having admitted that they provided the property in "not ideal" shape to start with, for "dusting" and a "non-professional standard of cleaning" and having increased my rent half way through my tenancy, I would avoid this agency in future - they are an unexpected set of costs and a headache waiting to happen, the niceness of the properties is not worth it.... Read more
Tenant
7th Apr 2020 (5 years ago)
R Anderson
We were very pleased with the excellent service we received from Emma and her team when we decided to sell our rental property. In dealing with the exit of the tenants, then with marketing the house and securing a purchaser within the month , as we live abroad we were dealing with everything by e.mail and Emma was able to resolve a number of potential hold ups as they arose to see us to a smooth Exchange and Completion. We would highly recommend Emma and her team at Martin & Co., Yeovil... Read more
Seller
19th Mar 2020 (5 years ago)
L Doyle
Personally I have been using Martin & Co for years and cannot recommend them enough. Jen helps manage and make renting for me as a landlord as easy as possible.
With Emma and the team they make things as straight forward as possible, take the stress out of renting, and provide great communication with options when there is a problem which needs addressing.
Highly recommend ^_^... Read more
Landlord
4th Dec 2019 (6 years ago)
N Harries
Having had several bad experiences with other letting agents in the past, it's been a breath of fresh air to deal with Martin & Co. They've always been polite and helpful, and always returned calls and emails in a sensible amount of time. We're moving away from Yeovil now and the process of getting our deposit back has also been frictionless. I can only hope that our new agents will be as helpful as Jen, Inge, Andy and Emma have been... Read more
Tenant
7th Nov 2019 (6 years ago)
A Wilde
An absolute pleasure from start to finish! They took the stress out of moving and nothing was too much of an ask. I found the staff to be friendly, polite and professional, and I was given helpful guidance at every stage. I would thoroughly recommend this agency.... Read more
29th Oct 2019 (6 years ago)
C Farley
Very friendly agency to deal with. Jen manages my property and always keeps me well informed of inspections and any jobs that need completing. She often goes above and beyond to to make sure the property is kept inline with changing rules and regulations. Fantastic service.... Read more
Landlord
28th Oct 2019 (6 years ago)
J Barry
All the staff have been attentive and friendly and provide excellent support but a special mention goes to Jennifer Williams who has supported me through a challenging operation over several months: Unfailing attention to detail and patience, making the whole process as smooth as humanly possible. If you are looking for excellence, go no further, you've got the right place.... Read more
25th Oct 2019 (6 years ago)
P Wellman
This agency were painful to book viewings, took forever to answer the phone and ages to reply to messages. I should of realised but I continued to use them. I paid my fee, that they 'mislaid' delaying my move in. The handover process was very unprofessional, the agreement was never sent to me to read before signing, then rushed to sign it in the office. No meeting at the property to show me round and then when I did come to leave no flexibility on meeting me at the house.... Read more
Tenant
18th Oct 2019 (6 years ago)
T Greenslade
I am very happy with the service I ahve received from the staff at Martin and Co (Yeovil). They act quickly and in a friendly way.... Read more
16th Jul 2019 (6 years ago)
R Murphy
Martin and co was amazing when I was looking to rent a property. Beth was so responsive and professional and I was in my dream home very quickly... Read more
Tenant
25th May 2019 (6 years ago)
R Grundy
Martin's of Yeovil took over management of the house we rent a year ago. We had over the previous 6 years asked for a lot of remedial work to be done. It transpired that the previous agency had not informed the landlord.
When Martins and in particular, Jen Williams, came to see us things changed dramatically. The work outstanding which included damp issues were attended to in weeks and remedied very quickly. I must stress at this point this was in no way the fault of the landlord who had been misinformed and otherwise duped by the previous agents.
The professional and effective approach by Jen Williams and Martin's have resulted in a transformation of the property. Likewise, the landlord has ensured other repairs have been carried out.
I can only highly recommend Martin's of Yeovil.... Read more
Tenant
25th May 2019 (6 years ago)
E Sparkes
Fantastic estate agents. Jen Williams, our agent, helped us find exactly what we were looking for. Very professional service. Would highly recommend.... Read more
24th May 2019 (6 years ago)
T bowditch
I'd like to mention what a wonderful team you all are. Especially Beth Margrett for her attention to detail and support she gave us.... Read more
22nd May 2019 (6 years ago)
A Murray
Very difficult to even arrange a viewing with let alone the agent who dose the viewing for you actually seeming interested. How they manage to rent properties out to anyone is beyond me. Rude staff and don't bother to respond to emails either... Read more
Tenant
27th Apr 2019 (6 years ago)
S Feltham
I just want to say thank you to Beth and Andy for all their help today, really appreciate a brilliant service in getting my electrics sorted... Read more
23rd Mar 2019 (6 years ago)
D Rushton
As a landlord, I just wanted to say how helpful Inge has been to me, she has sorted out problems for me, swiftly and efficiently.... Read more
Landlord
16th Mar 2019 (7 years ago)
J Crick
I have found the staff at Martin and Co, Yeovil to be extremely accommodating and hard-working. Very professional in their approach. Thank you for your continued help and support. You really take the stress away. Joanna... Read more
14th Mar 2019 (7 years ago)
B Watts
I have never written a review before, but the service I got today was incredible. Would definitely recommend, the staff are very lovely, and very helpful!... Read more
3rd Oct 2018 (7 years ago)
E Turner-Parry
Ethan helped us with the purchase of our first home. He helped make it as smooth as possible and chased people to ensure we moved in, in a timely manor. Very quick to reply to emails and phone calls, I would highly recommend.... Read more
Buyer
6th Aug 2018 (7 years ago)
J Zhejani
Martin & Co were absolute professionals from the start to the end! We really couldn't fault them. Efficient and responsive to every query and request, delivering an exceptional service. They have an honest, clear and concise approach which is reassuring and is consistent throughout the team some time I was confused with my self but this team was ready all the time to give a hand to me I will like to say one big thank you special to amber and eithan because this 2 guys was amazing in our case and Nicky aswell.well done guys... Read more
19th Jun 2018 (7 years ago)
M Hobbs
We were told our house in Runnymede was going to sell quick and believe me it did! The day before it officially got listed. It unfortunately fell through but Ethan was already on the case and had it ready to be relisted. Within 48hrs it was sold! 4 months from us popping our heads in to being in our new place!
Ethan was fantastic, constantly keeping us updated, speaking to the solicitors and the buyers. He couldn’t have been any more efficient!!... Read more
Seller
28th May 2018 (7 years ago)
D Hart
Myself and my partner have recently purchased a house via Martin and co they were extremely helpful and accommodating from start to finish, with frequent emails informing us of any delays or any issues we may have in contacting them over the Christmas period. All the staff we have met with have been really lovely! 5* service deserves a 5* rating!... Read more
Buyer
11th Jan 2018 (8 years ago)
H Loof
very helpful, straightforward staff that leave no questions unanswered. happy with them.... Read more
29th Nov 2017 (8 years ago)
J Mason
Not always the most organised but very polite and friendly so it's never any major issue. Very responsive when we've had any issues with our home too.... Read more
Tenant
10th Nov 2017 (8 years ago)
K Begley
Thank you so so much for the amazing service that you provided for us. We never thought that our perfect home would come up but you found it for us! Thank you again and I would highly recommend you to anybody at all in the future.... Read more
13th Oct 2017 (8 years ago)
R Gruner
Martin was most helpful when we first sought his advice - and he then achieved a record-breaking quick sale for us, and at the asking-price.
He will be the first person we go to in the event of another sale.... Read more
Seller
9th Oct 2017 (8 years ago)
D S
Impossible to book viewings at a weekend with these people (rental). I tried to book 3 properties to view, no attempt to fit me in at a weekend (apparently reduced staff only weekends & only open Sat morning!). Landlords - be wary - if you want tenants that are working, how are they going to view properties only during weekday working hours? I would have certainly taken one of these properties had I been able to view. Terrible customer service.... Read more
Tenant
29th Sep 2017 (8 years ago)
R Daggett
Martin Jacobs chased any part of the chain that caused potential problems and succeeded in solving at least one that may have lost the sale. He also kept both myself and the buyer up to date with progress daily. He was very professional throughout, and provided an excellent service, thoroughly recommend Martin & Co.... Read more
Seller
13th Aug 2017 (8 years ago)
R Jones
We were very pleased with the service we received from everyone at Martin and Co Yeovil. Martin was particularly helpful during all the negotiations. Thank you... Read more
24th Jul 2017 (8 years ago)
J Padfield
Very positive and helpful. Made buying my first property a pleasant experience. Always very helpful when needing to view the property. Would recommend.... Read more
Buyer
12th Jun 2017 (8 years ago)
S Lewis
Very professional staff. Most courteous & good at informing me of progress. Well-placed office.... Read more
26th Jan 2017 (9 years ago)
R Trayhurn
Martin and Co provided a first class service through a difficult conveyance. They were consistently knowledgeable and helpful, keeping us fully informed throughout and offering helpful advice at every development. Thoroughly recommended... Read more
12th Jan 2017 (9 years ago)
C Owen
I cannot recommend Martin & Co highly enough. Martin Jacobs dealt with me and the purchase of my very first home and he was nothing but patient, knowledgeable & helpful. Everything he could do to help with the smooth transaction of the sale he did and always stayed in touch, making me feel at ease. I will definitely use them again in the future.... Read more
Buyer
13th Oct 2016 (9 years ago)
V Broom
We bought our house through Martins and were very impressed as they were friendly and professional to deal with. Wouldn't hesitate to recommend them!... Read more
Buyer
11th Oct 2016 (9 years ago)
A Mistri
From the 1st viewing at the property my parents have gone on to purchase. Right up until now Martin & Co have been nothing but friendly, professional and helpful.
We would highly recommend them.... Read more
Buyer
10th Oct 2016 (9 years ago)
J Parish
Martin Jacobs at Martin & Co was the estate responsible for dealing with the selling of our parents' property in Yeovil. Everything was handled smoothly & professionally and I would have no hesitation in recommending him.
Furthermore, Martin & Co were the letting agents for the property before we decided to sell. As letting agents they also provided a very professional service, keeping us updated & informed whenever necessary.... Read more
Seller
10th Oct 2016 (9 years ago)
A Steve
Martin & Co Yeovil have looked after my rental for over 2 years now and I have been really pleased with them. They are very professional and communications are excellent. I have no hesitation at all of recommending them. For a personal service with the back up of a large organisation then I would choose Martin & co every time.... Read more
Landlord
16th May 2016 (9 years ago)
J Boyce
The best letting agency in Yeovil by some margin! Highly competent, professional, super efficient and friendly personnel work together to make a great team. Highly recommended for landlords or tenants. ... Read more
19th Aug 2015 (10 years ago)
R B
Very helpful, knowledgeable and charming staff... and they do exactly what it says on the tin. Five stars.... Read more
13th Aug 2015 (10 years ago)
J Way
I let a few properties through the Martin & Co network and have always found the team at Yeovil to be excellent. They have let my properties quickly always keep me up to date. Thank you all.... Read more
Landlord
6th May 2015 (10 years ago)