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  1. Home
  2. Masson Cairns
Masson Cairns Logo

Masson Cairns

Closes at 5:00pm
Strathspey House, PH26 3EQ
Based in Grantown-on-Spey and Inverness, we are known throuhgout the Spey Valley and the Cairngroms National Park area for our personal, professional and friendly service. We represent clients from Aviemore to Wick and are a customer-centred firm, small enough to be approachable and professional enough to deliver the high level of service our clients have come to rely on. We offer full service professional estate agency and legal services with free, no obligation pre-sale valuations (dependent on location). Our staff are fully trained, enthusiastic and happy to help.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Accreditations

    Branch overview

    Masson Cairns is an estate agent branch serving Grantown-on-Spey. The branch is based in Grantown-on-Spey. Over the last six months, GetAgent has observed this branch's sale-listing activity concentrated in the PH26, PH22, PH21, AB37 and PH25 postcode districts, in and around Grantown-on-Spey.

    Address
    Strathspey House, PH26 3EQ
    Phone
    +44 1479 874800
    Website
    http://www.massoncairns.com/

    Masson Cairns Reviews (17)

    This branch has 17 reviews on GetAgent, with an average score of 3.8 out of 5.

    Reviews for this branch highlight clear, consistent communication and professional handling of sales transactions. Commenters praise the branch’s local market knowledge and prompt, reliable responses that keep sellers informed and help proceedings move smoothly. Reviewers also note practical advice and efficient management of fast-moving or complex situations, with small thoughtful touches at completion.

    Highlights from recent reviews: Clear communication · Local market knowledge · Reliable transaction management.

    Have you used this agent?
    1. 59% 5/5 Stars
      59%
    2. 12% 4/5 Stars
      12%
    3. 6% 3/5 Stars
      6%
    4. 0% 2/5 Stars
      0%
    5. 24% 1/5 Stars
      24%
    All (17)
    Seller (4)
    Buyer (4)
    Landlord (0)
    Tenant (0)
    General (9)

    Anonymous Homeseller

    5/5 Stars
    Good service, good local knowledge... Read more
    Seller
    6th Aug 2025 (1 year ago)

    G Swanson

    1/5 Stars
    If I could give zero stars I would. I had the unfortunate experience of trying to buy a property through these agents. I’m going to leave names out of it, but from the start it was an absolutely horrible and costly experience. After 3 months of stress I ultimately had to walk away from the purchase. From the jump, agents were rude when handling my offer, and the young female solicitor seemed clueless and arrogant. They accepted our offer knowing there was an issue on the property which the home report stated, and a retention was recommended. They weren’t even aware of this and put pressure on us to pay for the work. The home report I seen very early on did not show a retention, so big mistakes were made and they were negligent in saying my lender was the problem. I would never recommend this outfit to anybody. Had my agents not discounted the work done in the conveyancing, I’d be chasing this through small claims for their practice. Avoid.... Read more
    Buyer
    1st May 2025 (1 year ago)

    Anonymous Homeseller

    3/5 Stars
    had several frustrating experiences when viewers simply didn't turn up with no communication. A couple of viewers turned up and informed me that this wasn't the area they really wanted.... Read more
    Seller
    11th Apr 2025 (1 year ago)

    B M

    1/5 Stars
    Wasted my time by telling me All about his Experience & how he was going to market the property , then when I said at the moment we only wanted to market it as commercial with him instead of both commercial and residential he (Scott). Just gave us the brush off even though he made a big thing about how many B&B he’d sold in my area of the Cairngorms. AVOID at all costs. Useless and arrogant. Shame can’t give ZERO stars.... Read more
    Seller
    15th Aug 2024 (2 years ago)

    A Landrover

    5/5 Stars
    They dealt with my property purchase ... So easy.. they kept me informed all the way.. with a nice gift once I collected my keys..... Read more
    Buyer
    30th Jun 2024 (2 years ago)

    S Birss

    4/5 Stars
    Helpful staff. Made us feel at home... Read more
    18th May 2023 (3 years ago)

    R Adam

    5/5 Stars
    Great to deal with. Straight forward, swift and no faffing about.... Read more
    20th Jan 2023 (3 years ago)

    A clan

    5/5 Stars
    Smooth and reliable service... Read more
    25th Aug 2022 (4 years ago)

    R Hall

    4/5 Stars
    All my dealings with Masson Cairns over the past 20 years have been good. I would recommend. The property department are going through a bit of a reset just now but I am sure they will emerge well.... Read more
    12th Apr 2022 (4 years ago)

    I Gibson

    5/5 Stars
    We used Masson Cairns for two purchases (the first never completed due to the start of the pandemic!) based on their quick, professional responses when initially getting quotes. Annike continued to provide excellent service and advice, so we went back to them when we put in an offer on a second property a year later. They've been extremely reliable, and provided good advice. They also managed to hit some pressurised, extremely important, deadlines so that we could transfer on the initially agreed handover date,for which we are extremely grateful. No hesitation in recommending.... Read more
    Buyer
    22nd Nov 2021 (4 years ago)

    T Lewis

    5/5 Stars
    Have dealt with Scott and his team a few times and their down to earth, friendly and efficient service means I will use them in the future for buying or selling purposes.... Read more
    26th May 2021 (5 years ago)

    S Abraham

    5/5 Stars
    I genuinely can't say enough good things about Kate and her team at Masson Cairns. They've been an absolute delight to deal with for our Inverness house sale/purchase and have gone above and beyond to make sure things happened smoothly. The whole thing was handled very professionally but at the same time in a very friendly manner. Communication was excellent, we were kept informed and guided at every step of the way. Wholeheartedly recommended.... Read more
    Seller
    14th Mar 2021 (5 years ago)

    C buyer

    5/5 Stars
    Very professional people... Read more
    25th Dec 2020 (5 years ago)

    S lewis

    5/5 Stars
    After months of searching for our home in the Highlands we found the perfect place with Masson Cairns. They made sure that everything went without a hitch, even with our need to move rediculously fast. The welcome hamper was brilliant as well.... Read more
    Buyer
    25th Oct 2020 (6 years ago)

    M B

    1/5 Stars
    Very poor service. Didn't bother telling us of a closing date despite having viewing arranged.........appreciate you responding to me review but you should have informed all viewers, not just those with notes of interest. Not bothered about the dump of a property anyway so it's not about missing out. It's about having the courtesy to tell someone who is travelling a long way to do a viewing that the closing date is the following day! Thanks :)... Read more
    28th Jul 2020 (6 years ago)

    H D

    1/5 Stars
    Travelled a long way to see a property, only to be told that there was a closing date the next day. Nobody bothered to tell me.... Read more
    28th Jul 2020 (6 years ago)

    P J

    5/5 Stars
    Friendly helpful estate agency.... Read more
    11th Sep 2019 (7 years ago)
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    Performance evidence

    Sale listings observed

    91

    Residential sale listings whose activity GetAgent observed in and around Grantown-on-Spey over the last six months.

    Average time to sale

    9 weeks

    Average time on market for this branch's sale listings over the last six months, which is faster than the Grantown-on-Spey average of 12 weeks.

    Customer review score

    3.8 out of 5

    From 17 reviews collected on GetAgent.

    Instantly compare agent fees and performance

    All figures are calculated by GetAgent from residential sale-listing activity it observes in and around Grantown-on-Spey and from Land Registry records — they are not supplied by the agent. Metrics without sufficient data are omitted rather than estimated. Page data last refreshed on 27 October 2026.

    Listings by number of bedrooms

    Listings by postcode

    Number of listings

    Listing market share

    Activity

    All

    New

    Price change

    Removed/Sold

    More agents nearby

    See more agents in Grantown-on-Spey

    Why sellers compare this branch on GetAgent

    GetAgent tracks the sale-listing activity of estate agent branches across the UK from publicly observable data, independently of the agents themselves. Home sellers in Grantown-on-Spey use it to compare Masson Cairns with other local agents on observed activity, time to sale and customer reviews, rather than on advertising.

    The figures on this page — sale listings observed, average time to sale and customer review score — are calculated by GetAgent from that observed data and are updated as new activity is recorded.

    Frequently asked questions

    GetAgent publishes observed data rather than rankings, so sellers can judge for themselves: GetAgent has observed 91 residential sale listings from this branch over the last six months, and it holds an average review score of 3.8 out of 5 from 17 reviews on GetAgent. Comparing these figures with other Grantown-on-Spey agents is the most reliable way to decide.

    Contact and next steps

    Call the branch on +44 1479 874800, or visit at Strathspey House, PH26 3EQ.

    Compare Masson Cairns with other estate agents in Grantown-on-Spey

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