D Lawlor
These people are clueless in every department. Rude ,unprofessional and not capable of providing the service they claim .Avoid at all costs .When you are paying someone a lot of money to do a job you expect it done properly .These people lie through their teeth ,lack basic understanding of the construction issues involved in housing and use contractors who charge huge amounts for shoddy workmanship ..I have pictures of a boiler that was supposed to have been serviced every year which was a hazard. Disgusting dangerous .They're lucky they didn't wind up in court for what they did .Absolutely rip off merchant's... Read more
Landlord
16th Jan 2026 (9 weeks ago)
K Obabi
It was great... Read more
29th Dec 2025 (11 weeks ago)
A Hill
Very professional and polite. Quick response to any questions... Read more
2nd Nov 2025 (19 weeks ago)
D McClelland
The process was smooth and easy.... Read more
22nd Oct 2025 (21 weeks ago)
G Mahlangu
Good customer care. Fast in responding to emails. Perfect... Read more
3rd Oct 2025 (24 weeks ago)
D Draper
I have been using Northwood as letting agents for over 12 months now and have always been very impressed with the level of service and professionalism. Jason has been extremely helpful, as have Suzanne, Niamh and Jordan. I would highly recommend Northwood Northampton to anyone thinking of letting out a property.... Read more
Landlord
7th Jul 2025 (8 mo. ago)
Jordan has answered all my questions and is very professional. Nothing is too much for the staff.... Read more
Tenant
25th Jun 2025 (8 mo. ago)
S Idowu
Good and efficient client service. Jordan Smith and Adriana were particularly helpful and supportive. Your best plug in Northampton and environs if you’re looking at house letting or sales.... Read more
24th Jun 2025 (8 mo. ago)
A Wallis
Great company, I had a particularly good experience with Jason one of the letting agents. He was keen to show me around and kept a positive upbeat attitude through the whole process making me feel at ease that I was in good capable and competent hands. Thanks so much Jason all the best... Read more
13th Jun 2025 (9 mo. ago)
A Rust
Very good service. Jason was extremely helpful. Would highly recommend. I look forward to moving in.... Read more
Tenant
12th Jun 2025 (9 mo. ago)
K Bobenten
Very stupid company. Stealing people hard earned money all in the name of holding deposit which will not be returned to you when they know that, they have their own prefer customers who they want rent their houses to. Be careful dealing with these people ???????? Scammers !!!... Read more
Tenant
11th Jun 2025 (9 mo. ago)
S PEPRAH
Urgent???????? be careful when dealing with this company. They will ask for a holding deposit and pretend to do a credit check. They will later come back to you and say you don’t qualify for the Rent and will never pay you back your money. They have taken my £230 for no work done. Be very careful, they will scammed you!!!!... Read more
Tenant
10th Jun 2025 (9 mo. ago)
J Proud
Northwood have exceeded my expectations, As a first time landlord i was apprehensive on which company to choose to manage my property, But the management and communication has been outstanding, As a landlord its made renting a property so easy.... Read more
Landlord
1st May 2025 (10 mo. ago)
S Ryan
Hollie is a great asset to Northwood extremely professional!!... Read more
1st Nov 2024 (1 year ago)
D Wheeler
Fantastic experience with Northwood estate agents, gave me good advice and were very professional even though the market was slow they gave 100% until they sold my property, would definitely recommend them.... Read more
Seller
22nd Oct 2024 (1 year ago)
M Popat
I have been with Northwood for over 20 years…their service is amazing I have always found all of the staff very helpful and in a timely manner… more recently I have been dealing with their new manager Jason Wells… service gets better and better... Read more
11th Sep 2024 (1 year ago)
B Brailsford
Work Ethnic very Strong always punctual, very polite and very helpful with all aspects of work. nothing is too much trouble with help in any aspects of the job. I personally would highly rate her in all departments of her work.... Read more
20th May 2024 (1 year ago)
T Shed
Holly Critchley is a star to work with. Very friendly and helpful.... Read more
8th May 2024 (1 year ago)
T Band
The team at Northwood's have been great and looked after all of our needs, We can't recommend them more for looking after rentals and arranging the maintenance and helping resolve any problems or question's we have have.... Read more
Tenant
8th May 2024 (1 year ago)
J THOMAS
Poor service... Read more
30th Apr 2024 (1 year ago)
C Kiloh
Excellent service... Read more
18th Jan 2024 (2 years ago)
A Adjei
My 10 year old son goes to that school... Read more
21st Dec 2023 (2 years ago)
P rosa
Terrible place . Not helpful and incredibly inconsiderate people.... Read more
16th Feb 2023 (3 years ago)
K Jenkins
Very helpful and polite ????... Read more
9th Oct 2022 (3 years ago)
G Cornish
Very friendly and helpful. All round a positive experience... Read more
16th Aug 2022 (3 years ago)
A Kolakalur
Tenants are not treated well. Appaling and pathetic. Good reviews are only from landlords... Read more
22nd Jul 2022 (3 years ago)
M Shipham
I would give no stars if it allowed me, I’m absolutely disgusted by the “service” of Northwood. We were continuously treated like sheep (being passed around with no organisation or idea of what they are doing) and they care very little about the tenants who live in their properties. We have just moved out after 2 and a half years and they are trying to keep half the deposit on bogus claims. They added causes in the contact (that weren’t there in the beginning) making difficult for early leave of contract and have no concept of good customer service or years of service, bare in mind we were good tenants. I would never recommend this company for anything and feel sorry for anyone who is still having to deal with them.... Read more
Tenant
4th May 2022 (3 years ago)
T Gemmell

I'm not one for reviews but I have to share my experience.
After renting my property out through Northwoods (a lot of years), it was time to buy a new property. They had been fantastic at managing the property over the years, with constant communication and regular updates. the property was never left empty for long, just long enough to allow maintenance to be done (By their approved contractors) before new tenants moved in. So based on their professionalism I choose them to handle the purchase.
It just seemed effortless, again communication was spot on, I never once had to call to push along, Sara and Sam seemed to be one step ahead and kept me well informed explaining any issues that might arise, when there was a problem they sorted it all out with a common sense approach.
When the other party seemed to be dragging their heels (solicitors) on completion, there they were again helping the transaction through to the end.
I can not recommend these guys enough, for making everything hassle free, with no stress at all.... Read more
Buyer
11th Feb 2022 (4 years ago)
R Ley
Wow! As a cash buyer with no chain I'm regarded in Estate Agency lore as a 'hot' buyer. And as someone who has had many years experience working in Estate agency, I was very surprised to ring up to view a property to be told "Sorry, we are fully booked for that property, so you can't view!!"And this is while the property is still fully available and nothing to do with them being too busy to accommodate on any specific day, as I was entirely flexible. Just a flat out refusal! When I did the job, hot buyers were sacrosanct and property was never 'fully booked'! If I was their vendor/seller, this wouldn't sit well with me...... Read more
4th Jan 2022 (4 years ago)
P Kami?ski
Don't waste time with this agency. Very unprofessional stuff.... Read more
24th Jul 2021 (4 years ago)
D Buzzer
I wouldn't recommend these people to my worst enemy. Tenants running illegal companies from the property and sub letting. 2 sets of tenants evicted without ever informing us. Extensive damage done and not repaired. The property was attended by several of their suggested contractors to complete works at a huge premium might I add and the standard was poor at best. Rude arrogant attitude from several of the office staff both on the phone and through emails. Nothing is ever their fault and the lies they tell are frankly embarrassing. Had to surrender our contract with them 2 months early just to end the nightmare. Zero integrity and a total disregard for their Landlords welfare.... Read more
Landlord
9th Mar 2021 (5 years ago)
A Daniel
Booked a veiwing, took time off work to veiw only to be told we hadn't booked an appointment! Waste of time.... Read more
8th Jan 2021 (5 years ago)
H M

My experience with Nothwood had its highs and lows. During the tenancy I will say that their responses were quick and they were able to sort problems I had. However, my experience towards the end and the begining were the lows. When I was a tenant, they failed to inform me of the essential information prior to move in such as allocated parking, location of the bins & meters and information incase of emergencies such as lock outs. They also scheduled a house viewing without informing me, first of all breeching the contract and putting me at risk as it was during the coronavirus pandemic and people were to enter my flat. They seem to be shocked that I was at home when they came in during this surprise veiwing and even stated they thought I was not going to be home. Had I not have happened to be home that day, they would have had a house veiwing without my knowledge. At the end of my tenancy they initally tried to take out more than £137 from my deposit. Had I not disputed this with the original inventory that they sent me, I would have had to pay that amount. This shows that they did not review the inventory but wanted to just charge me for anything they could find. My advice as a tenant is please be aware and do not accept the charges that they give you. I have also seen this advice from multiple reviews and believe it from my own experience.... Read more
Tenant
10th Oct 2020 (5 years ago)
L Muldoon
Been with Northwoods for over 10 years and would never change.
I find them fantastic to deal with and extremely professional.
I have never had any problems and Northwoods ensure everything is taken care of.
Katherine the Branch Director is amazing to deal with , she signed me up in the beginning and her communication and attentive to detail is way above any other agency I dealt with.
Cannot thank Northwoods enough.... Read more
10th Dec 2019 (6 years ago)
R brown
Thank you Louise for going over and above with helping us getting our new house!... Read more
Buyer
12th Nov 2019 (6 years ago)
M Butcher
Unprofessional and lazy people, they tell you to wait with answer and then no Word after, you can wait them one mounth but they dont care, waisting time... Read more
11th Nov 2019 (6 years ago)
M BellaWalls
Great Staff. Helpful and friendly. Very Patient and always happy to help.... Read more
30th Sep 2019 (6 years ago)
K Durrant
I have been a tenant with Northwood for a good many years Brogan is very professional friendly and knowledgeable and a pleasure to deal with nothing is too much trouble. I'm sure she will be missed by the team but I'm also sure she will do well in her chosen career. Good luck Brogan.... Read more
Tenant
27th Apr 2019 (6 years ago)
K hodgson
Louise is very professional and helpful, a pleasure to work with. I have a fair number of properties; Louise stays on top of all their issues. I am often out of UK so not easy to contact; no problem, Louise makes every possible effort to contact me but if she can't she deals with the issue perfectly.
Lucy is always very helpful, keeping me updated when there are issues with the rent. She always sends my statements on time and is a pleasure to deal with.
Jasmine is professional, happy to help and quick to respond. She is in charge of referencing Applicants to make sure they are suitable for my properties, she keeps me informed throughout the process.
I have no hesitation recommending Northwood and the Team; they are excellent.... Read more
Landlord
4th Mar 2019 (7 years ago)
M Welch
It's a pleasure to work with Louise, always polite and knows her job inside out, look forward to having more dealings with Louise and the team in future, thanks again.... Read more
4th Feb 2019 (7 years ago)
R Smith
Excellent service. We are first time home buyers and had come from having a really bad experience with Jackson Grundy who bullied and pressured us. Brogan reassured us throughout the whole process; chasing things up between the solicitors, always being available when we wanted to visit the property time and again to measure and just being there to support us at every step of the way. We really appreciated the moving in card and gift also.
I WOULD HIGHLY RECOMMEND!!... Read more
Buyer
31st Jan 2019 (7 years ago)
R Hood
We used Northwood to sell our tenanted flat in Northampton in January 2019. Brogan was our agent and was a total superstar and made the whole process really easy and hassle free. I never felt the need to have to phone to chase up on an update as Brogan was already ahead of the game and would keep us in the loop on a regular basis. When we needed to push the buyers for exchange and completion dates she was very effective at getting what we needed. Genuinely one of the best selling experiences ever and I could not recommend Northwood and Brogan highly enough.... Read more
Seller
30th Jan 2019 (7 years ago)
Emma
Tina and her team have looked after me as a landlord for over 10 years. They are always so happy to help and really easy to communicate with. I have to go abroad frequently and they always looked after everything flawlessly while I was away.
I recently sold my house through Northwood and Brogan was amazing; she is so proactive and kept me up to date at every stage. As I am not local to the property, Brogan and the team were also happy to travel to the house to check on things or speak to neighbours as required. Thank you!... Read more
Seller
29th Jan 2019 (7 years ago)
N Homer
I recently appointed Northwood in Northampton to manage my property and I have been very impressed with how professional Brogan and all the staff have been.... Read more
Landlord
19th Jan 2019 (7 years ago)
S Moore
I have been renting my property through Northwoods for the past 3 years. I have experienced nothing less than a professional and extremely helpful service from all the team. I would highly recommend Northwoods to any potential landlords who are considering using a management company to look after their properties. Louise who administers property maintenance is an asset to the team.
Thank you for all your help and support.
Simon M... Read more
Landlord
13th Jan 2019 (7 years ago)
M F
First class service from Northwood, Tina took care of everything for us from recommending a house clearance service to having the house modernised by Marc(Shawefix), who was fantastic too, to even buying the curtains and blinds then moving tenants in. A massive "THANK YOU" we really couldn't have done this without you.... Read more
Landlord
6th Sep 2018 (7 years ago)
A K
I booked to see a house with them and next day they said that the landlord wants to sell the house just to investors because he currently rent it . This company is full of sh11t.... Read more
Tenant
15th May 2018 (7 years ago)
E Rice
i recieved first class service immediatley and a new tenant within 48 hours... Read more
Landlord
12th Apr 2018 (7 years ago)
J Hayes
Great customer service, friendly and approachable staff, definitely would recommend!... Read more
12th Apr 2018 (7 years ago)
D Wilson
Great service. Fast and efficient. Highly recommend... Read more
26th Feb 2018 (8 years ago)
J Brown
Northwood have been great and made the whole process easy. Friendly customer service every time I need to call them.... Read more
26th Feb 2018 (8 years ago)
R Maynard
Northwoods have been managing my property for me for the last two years. I honestly can't speak highly enough of the staff in the office. The girls are incredibly knowledgeable and always super friendly, they feel more like friends than my letting agents and have consistantly gone above and beyond to look after me, my property and my tenants.
I am currently going through the eviction process and the support I have received has been very comforting. Tina and the rest of the team have continued to fight my corner despite my tenants no longer paying rent and therefore their fees.
Whether you're a landlord looking for a management company, or a tenant looking for who to rent through, you wont find better than Northwoods!... Read more
Landlord
18th Dec 2017 (8 years ago)
D Smith
Excellent service, helpful, efficient and met with a smile. Louise is a pleasure to do business with. Thanks... Read more
3rd Dec 2017 (8 years ago)
I Swinford
Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted.
We have no problems with communication and feel very satisfied 5***** service... Read more
18th Nov 2017 (8 years ago)
J Bird
If it were possible to give zero stars I would. Northwood Northampton are the worst people we have ever rented from. Numerous lies and problems with the house when we moved in, any time we needed a problem fixing we had to pester and ring daily to get any movement, if they ever say "we'll call you back" they are lying. This is a company that has profited from making the decision that people do not matter and they can do whatever they want. They made the last year hell for my family and I do not have the time or patience to pursue a legal but I would if I could. Pay no attention to what others have said, they are polite on the phone but they do not care for you as Tennant's you are just money and they happily rake it in.... Read more
Tenant
25th Jul 2017 (8 years ago)
N Beavis
My partner and I recently bought our first property through Becky at the team and Northwood. Before we found our new home we offered and started the process with a different property via another estate agents which fell through. We were left very stressed and disheartened, we were worried the same would happen again but Becky and the team did everything to make our lives and the process really simple, clear and easy. Could not recommend them enough. A big thank you to you all!... Read more
Buyer
18th Jul 2017 (8 years ago)
S Morgan
As a sub contractor working for Northwood Louise and the rest of the staff always do there up most to get customers problems resolved as soon as possible.
They always pass over full details of the job that needs doing which means I can go in with parts I think I will require to complete job.... Read more
13th Jun 2017 (8 years ago)
K Mitchell
I am a landlord and have used Northwood Northampton for the last 3 years. I have used other letting agents in the past and I have to say I am very impressed with Katherine and her team. I have very few issues, and those I do have are dealt with very quickly and efficiently. The service that I get is excellent. I would definitely recommend them!... Read more
Landlord
20th Mar 2017 (8 years ago)
C Cas
A pleasure to talk to, Very friendly and helpful.... Read more
14th Mar 2017 (9 years ago)
B Smith
After managing my rental property personally for 18 months, I decided it was time I appointed a trusted property agent. I researched the market well, it was very clear Northwood delivered the best value proposition. Northwood found me a suitable tenant within one week of advertising, conducted all the checks & legal requirements and successfully completed the process. My property was only empty for two days, perfect result. In additional, the ongoing management is excellent. I have already required two maintenance jobs, arranged & completed by Northwood. My life is less stressful working with Northwood and I wouldn’t hesitate to recommend them for any of their services. PS - no hidden charges at Northwood means no hidden charges!... Read more
Landlord
3rd Mar 2017 (9 years ago)
L Abraham
Lisa Smith, Tenant.
Having the hassell of looking for somewhere to live can always be a long and painful process, or so I thought from past experience.
Northwood were friendly, approachable and efflient whilst helping me find a home and the paperwork that is done behind the scenes. There were never any problems, just solutions to making the whole experience seamless.
To sum things up my experience dealing with Katherine and her team are second to none, always approachable but professional.... Read more
Tenant
23rd Feb 2017 (9 years ago)
G power
I spoke with northwood about letting my property on 09/02/2017, signed the paperwork that day, and a tenant was in the property by 22/02/2017, very quick, very efficient and now I am stress free as I am on a fully managed scheme meaning they take care of everything from security deposits to credit checks to all legal action if needed and the best thing is my rental income is fully guaranteed, thank you.... Read more
Landlord
22nd Feb 2017 (9 years ago)
N Lloyd
I have used Northwood for sales and lettings now, I have to say that I have been really impressed with the level of service offered by Daniel and the other staff. The letting of my property was always excellent no matter what was required. The sale went smoothly and I was always kept informed of all updates. I have to say I will now always be recommending Northwood to any friends and family looking to buy, sell, rent or let a property.... Read more
Seller
12th Aug 2016 (9 years ago)
J Bloyce
I cannot recommend Northwood enough. They are always so easy to contact and the maintenance department are always so friendly and helpful. They always remember who you are and your individual circumstances which, in a world where you are too frequently treated as a number in a system, really stands out. Northwood cannot do enough for you and I will continue to recommend them to anyone looking to rent or market their property.... Read more
4th Aug 2016 (9 years ago)
A Bhardwaj
I have been a customer of Northwood as a tenant and now as a landlord. In both cases I have experienced a professional and helpful service from all the team at Northwood. I would have no hesitation in recommending them to perspective tenants and landlords.... Read more
Landlord
19th Apr 2016 (9 years ago)
C maduakor
I have had a great experience with the Northwood team. Each one of them have gone the extra mile to help me with my application process. Each member of staff are very polite and friendly, I would highly recommend anyone looking to rent to go to them.... Read more
Tenant
12th Feb 2016 (10 years ago)
M Nuriye
I was lost and turned to Northwood Northampton office for a advice and met Tina,
Becky and Georgia who kindly and in the most friendly manner gave me directions with an outstanding accuracy. furthermore, they helped me access my e-mail to get further directions to my first job interview.
Thanks a Million Girls
Mohamud Nurie... Read more
21st Jan 2016 (10 years ago)
N Jerofejev
Im work with Northwood Agency almost 5 years and Inever got problems with them.All Northwood team give you high standards off service Im highly recommended that agency!Thank you very much Northwood for all your perfect job...... Read more
6th Jan 2016 (10 years ago)
B Singleton
Thank you to Daniel, our house sale completed today at last. Daniel was a huge help, in what was at times frustrating due to the legal teams involved. He communicated well and kept us up to date at all stages in a very professional manner. Good luck for the future.... Read more
Seller
23rd Feb 2015 (11 years ago)
N Sullivan
Northwoods were extremely quick and efficient. They turned up when they said they would, and stuck to agreed dates as far as taking over the property. Everything very hassle-free, staff always extremely courteous. Many thanks to Daniel Dunkley, who managed the transition for me. Recommended.... Read more
Landlord
25th Nov 2014 (11 years ago)
C Garwood
Undoubtedly the best estate agency that I have dealt with (and there have been a few!) I have been a Northwood tenant for just over a year and have found them to be extremely friendly, approachable and helpful - with repairs, with contacting the landlord and even finding the property in the first place. Highly recommended.... Read more
Tenant
14th Nov 2014 (11 years ago)
K Denford
We have been tenants with Northwoods for 2 years. In those 2 year we have been treated exceptionally. Katherine, Stephanie and Daniel are amazing and we would personally recommend anyone looking to rent or let their properties. 100% satisfactory... Read more
Tenant
6th Nov 2014 (11 years ago)
T Wykes
As an ex Estate and Letting Agent myself I fully understand the pressures the guys at Northwood go through on a daily basis. I cannot fault the exceptional positive attitude of Stephanie, Katherine and Daniel on every call or visit to into the Northampton branch.
Their legal lettings knowledge is second to none and willingness to tackle issues head on in an organised, efficient manner is always appreciated (even with the trivial issues I have endured being in a shared tenancy)
I 100% recommend this team to deal with whether you are a tenant or landlord. A pleasure to do business with!
Kindest regards
Tom Wykes (Tenant)... Read more
Tenant
6th Nov 2014 (11 years ago)
D Denness
I have have been using the Northampton Branch of Northwood for many years now. They have always been excellent to deal with much better than my previous agent!. I would not hesitate to recommend them to anyone looking to rent in Northamptonshire.... Read more
Landlord
24th Aug 2014 (11 years ago)
E WS
I rent a property via Northwood and have been very impressed with their service. They are always very professional and happy to help - makes being a landlady a breeze! Would definitely recommend them.... Read more
Landlord
16th Aug 2014 (11 years ago)
E Ho

Very disappointed for their service the staffs there are rude and zero responsibility never helpful every staff in there say different thing no matter what the question was.The latest issue was I move away from northampton then I ask for a reference from them then I call them and one of the staff told me I need to pay £30 then I can get the reference immediately from them or they can post to me but because I knew they are all not professional so I already try to confirm every little details before I go to their office to pay and try to get the reference but once I paid the money what they said is they can"t give me the reference,they need other agent or landlord to email them for the reference. What the hell they are doing, it was completely waste my time,then now I already end of my contract and moved out of the property. After a week I check my online banking statement suddenly I notice they still charged my rent for next month. They are not providing any service they are just f****** money sucker... Read more
Tenant
6th Jun 2014 (11 years ago)
E Louise
After renting through various other agents I have come to the conclusion they are all as bad as each other working at pretty average standards However Northwoods stood out to me due to the fact throughout the whole process of viewing properties and signing my tenancy agreement they have gone above and beyond to help me out! I highly reccommend them to others! I would like to say a massive thank you to all of those within the Northwoods team.... Read more
Tenant
23rd Jan 2013 (13 years ago)