Mo and Alhena have been above and beyond with their support in finding tenants and managing the tenancy.
I would wholeheartedly recommend Open House Preston to any perspective clients.... Read more
Landlord
5th Mar 2026 (13 days ago)
N firosh
Alhena was so sweet and thoughtful in the whole process and very helpful... Read more
3rd Mar 2026 (15 days ago)
A Frogs
I would give Open House Preston zero stars if I could. My experience with them has been awful<br>they were completely untrustworthy throughout the process. I felt misled from the start, as key details and extra costs were never made clear. Every stage seemed to bring hidden payments or surprise fees that were never mentioned upfront. It honestly felt like they were trying to trap me into paying more.<br>Their communication was terrible, and I lost all confidence in anything they told me. Do yourself a favor and avoid this agency — there are far more honest and transparent options out there.... Read more
21st Feb 2026 (25 days ago)
G Olatunji
Amazing experience. Ahlena was very professional and pays attention to details. Friendly and supportive.... Read more
19th Feb 2026 (27 days ago)
B REDDY
Unpleasant experience... Read more
17th Feb 2026 (29 days ago)
S LC
Extremely unprofessional experience... Read more
17th Feb 2026 (29 days ago)
A Moosa
EVERYONE STAY AWAY.
DON’T FALL FOR THE SAME MISTAKE AS US.
Our experience with Openhouse Estate Agency was incredibly distressing and financially damaging. We felt misled throughout the process and pressured into paying additional fees that were not clearly explained upfront. What initially seemed straightforward quickly turned into a situation where costs kept increasing with little transparency.
We also felt trapped in a lease agreement that we did not fully understand at the time, and when we raised concerns, we received little to no meaningful support. The communication was poor, and it felt like our best interests were never a priority.
In our opinion, their practices are unethical and exploitative, especially for tenants who may not be fully familiar with the process. Had we known what we were walking into, we would never have dealt with this agency.
Please do your research and be extremely cautious before engaging with Openhouse Estate Agency... Read more
Tenant
6th Feb 2026 (6 weeks ago)
Adnan
I strongly regret dealing with Openhouse Estate Agency. What started as a normal rental process turned into a frustrating and expensive ordeal. We were repeatedly asked for extra payments that were not clearly disclosed at the beginning, which made us feel cornered and taken advantage of.
We also felt locked into a lease agreement with very little flexibility, despite raising concerns early on. When we questioned anything, communication became difficult and unhelpful, leaving us with no real options.
From our experience, this agency does not act in good faith and seems more focused on extracting money than supporting tenants. It caused us unnecessary stress and financial strain.
Please learn from our experience and think very carefully before engaging with Openhouse Estate Agency.... Read more
Tenant
6th Feb 2026 (6 weeks ago)
MZD
EVERYONE STAY AWAY.
DON’T FALL FOR THE SAME MISTAKE AS US.
Our experience with Openhouse Estate Agency was incredibly distressing and financially damaging. We felt misled throughout the process and pressured into paying additional fees that were not clearly explained upfront. What initially seemed straightforward quickly turned into a situation where costs kept increasing with little transparency.
We also felt trapped in a lease agreement that we did not fully understand at the time, and when we raised concerns, we received little to no meaningful support. The communication was poor, and it felt like our best interests were never a priority.
In our opinion, their practices are unethical and exploitative, especially for tenants who may not be fully familiar with the process. Had we known what we were walking into, we would never have dealt with this agency.
Please do your research and be extremely cautious before engaging with Openhouse Estate Agency.... Read more
Tenant
6th Feb 2026 (6 weeks ago)
M Miah
I’m sharing my personal experience as a business partner of Open House Preston Ltd and as a commercial landlord.
During my involvement, internal disputes arose which I felt were not handled well. Information circulated about my position in the business that I disagreed with and found concerning, and no clear or formal clarification was provided to me.
Separately, I experienced issues involving a commercial property I personally own. The company became involved in communications with my tenant despite not managing the property, which led to confusion over the lease and rent payments stopping. This caused me financial loss and required legal advice to resolve.
Overall, my experience raised concerns for me around communication and transparency. I would recommend that anyone considering working with this company carry out thorough due diligence beforehand.... Read more
Landlord
3rd Feb 2026 (6 weeks ago)
S Mahmood
Excellent Service! Would Definitely Recommend????????????... Read more
4th Jan 2026 (10 weeks ago)
H Chaudhary
Fantastic service ????... Read more
15th Dec 2025 (13 weeks ago)
R MN
I had an excellent experience with the open house agents, especially with Alhena Khan. She was professional, patient, and genuinely helpful throughout the entire rental process. Alhena guided me at every step and made it much easier for me to secure the house I wanted. Highly recommended... Read more
Tenant
8th Dec 2025 (14 weeks ago)
Z Ashfaq
I had the pleasure of working with Alhena as my estate agent during a time when I urgently needed a home, and I cannot recommend her highly enough. From the very beginning, she demonstrated exceptional professionalism, empathy, and dedication to finding the right property for me.... Read more
Tenant
20th Nov 2025 (17 weeks ago)
R Kedari
I’ve had a great experience with Open House Lettings over the past 2+ years. Muhammad has been amazing — always helpful, quick to respond, and great with arranging prompt repairs or fixes whenever needed. He also helped a lot during both moving in and moving out, making the whole process smooth and stress-free. Highly recommend!... Read more
Tenant
17th Oct 2025 (22 weeks ago)
S Pahar
My experience was a good one. I was desperate to find the place, and Alhena coordinated very well. and even during out-of-hours, she provided good support. Yes, five stars from me, Overall, the open house staff support is professional... Read more
27th Sep 2025 (25 weeks ago)
C Naylor
Amazing service from Alhena! Any questions were asked and took on feedback graciously.... Read more
20th Aug 2025 (6 mo. ago)
O anayo
The property is super great and Alhena Khan rendered a fantastic and professional service to us. Cheers to Alhena Khan.... Read more
18th Jul 2025 (8 mo. ago)
Manni
Just picked up the keys to my flat, these guys were so efficient and professional. They couldn't have made it any easier or more pleasant. Would definitely recommend them to anyone. Thank you Muhammed.... Read more
Tenant
11th Jul 2025 (8 mo. ago)
A Ptl
??????????... Read more
27th May 2025 (9 mo. ago)
G
Bought my first property through Open House very happy with there service.
Lily was great very helpful and patient and kept me updated the whole way through the process nothing was to much trouble.
Highly recommended... Read more
Buyer
20th May 2025 (9 mo. ago)
Banham37
Lily handled are move very well and she is lovely... Read more
11th May 2025 (10 mo. ago)
B Mohamed
Very friendly and helpful staff.super responsive and easy to deal with. Best place to visit if you’re looking to buy , sell or to rent the property.... Read more
17th Apr 2025 (11 mo. ago)
A A
Management at Open House provided an excellent experience. They dealt with and sold my property quickly, responding to everything promptly, and offered great care. I highly suggest their services and am very happy.!!... Read more
Seller
13th Apr 2025 (11 mo. ago)
Amazing quick service.
Always available on the phone and good quality of communications.
Thank you for making the sale of our house easy and straightforward.
Wouls definitely recommend.... Read more
Seller
13th Apr 2025 (11 mo. ago)
R Silva
they do a great job of managing my property and nothing is too much trouble for Mo and his team... Read more
Landlord
12th Apr 2025 (11 mo. ago)
S Banglawala
Excellent services.open house managing my property.sold one property in past too.no complain prompt response all the time . Thanks ????????... Read more
Seller
12th Apr 2025 (11 mo. ago)
A Master
Sold my properties with Muhammad, everyone it’s been a smooth process. Was updated through the process of the sale
Definitely will be using Open House Preston in future
If you are looking for an active agent, look no further. Would highly recommend... Read more
Seller
12th Apr 2025 (11 mo. ago)
S Bhata
Open House Preston manage my properties, I do not have to worry. It is in good hands with Muhammad & his team
Appreciate... Read more
Landlord
12th Apr 2025 (11 mo. ago)
I Mahomes
Bought my first property through Openhouse and they made the whole experience so much easier than I expected. They were helpful, patient, and always quick to respond to any questions I had. Felt like they really cared and weren’t just trying to rush the sale. Would happily use them again in the future!... Read more
Buyer
12th Apr 2025 (11 mo. ago)
P Andy
Had a great experience renting through Openhouse. The team was friendly, professional, and always quick to help if anything came up. The whole process was smooth from start to finish, and they made settling in really easy. Would definitely rent with them again!... Read more
Tenant
12th Apr 2025 (11 mo. ago)
H Patel
Openhouse have been brilliant at managing my property. They’re always on top of things, super responsive, and really easy to deal with. It’s been such a relief knowing everything’s being handled properly without me having to chase anything. Genuinely a great team – would definitely recommend them to other landlords.... Read more
Landlord
12th Apr 2025 (11 mo. ago)
H A
Really happy with the service from Open house. Super helpful, easy to deal with, and kept me updated the whole way through. Made the process smooth and stress-free. Would definitely recommend!... Read more
12th Apr 2025 (11 mo. ago)
A Patel
Good customer service from start to finish. Highly recommend... Read more
12th Apr 2025 (11 mo. ago)
R Tamang
By far the worst experience I’ve had with a letting agency.... Read more
Landlord
10th Apr 2025 (11 mo. ago)
B Lee
I would like to give a shout out to Lily at Open House, who has been really helpful in making sure we're settled in, and making sure that repairs are being actioned in good time due to her great customer service. I would recommend them as we're really satisfied with our service so far!... Read more
Tenant
4th Apr 2025 (11 mo. ago)
S Haji
Alhena has been very helpful throughout the process of our house and she's professional in her job. Very happy with her service. Thank you Alhena for all your help.... Read more
30th Mar 2025 (11 mo. ago)
C Wharton
ow
New
I'm an out of town investor who trusted open house with my properties. I was assured by Muhammed that he was nothing but professional and that I had nothing to worry about and my properties were in good hands. I've now received both of them back and I'm very disappointed the condition he handed them back in. I'm now stuck with two damaged properties with over and Muhammed does not respond or answer calls.
Please avoid this company... Read more
Landlord
9th Feb 2025 (1 year ago)
R Giddens
Muhammed and yasmin managed 2 of my houses which they subletted to a scheme which houses people released from prison. after 5 years i got my houses back and both were wrecked and open house took no resonsiblity and refused to put it right plesae dont get caught out by this company do not trust them i doubt its even legal what their doing with investors properies.... Read more
Landlord
27th Jan 2025 (1 year ago)
L Neill
Open house sorted my move from my old home to my new. Always professional, approachable and reliable, with good communication skills, always returning calls and providing up to date information which is essential when moving home. Thankyou Open House I would recommend your business to anyone.... Read more
12th Dec 2024 (1 year ago)
L Clark
Friendly office, very responsive. I would highly recommend using their services.... Read more
3rd Dec 2024 (1 year ago)
Samuel
Very friendly team, had answers for all my questions and the move was simple and easy.... Read more
Tenant
12th Nov 2024 (1 year ago)
M Chibilika
Great services and always on time. Mohammed Miah was splendid, he made it easy for me to transition from my old flat to the new one.
Thank you Mo??... Read more
Tenant
18th Sep 2024 (1 year ago)
H Chowdhury
Food and service was Exceptional Habeeb is always extremely friendly he always provides the best service always a pleasure being served by him... Read more
6th Aug 2024 (1 year ago)
C Bhowmik
Open House Preston Estate Agents is one of the best in business. They were professional, knowledgeable, and attentive throughout our renting process. They understood our needs and helped us find the perfect home quickly. Their communication was prompt and clear, making the entire experience stress-free. Highly recommend them for any real estate needs. Special thanks and mention to Mr. Mo Miah... Read more
Tenant
3rd Aug 2024 (1 year ago)
P Chauhan
These people have been very helpful and the process of moving in was very smooth, special thanks to Mo for his help.
I would really recommend people to use their services looking for houses.
Thank-you so so much your service has been amazingly smooth.... Read more
3rd Aug 2024 (1 year ago)
A Khan
Alhena Khan is very knowledgeable and makes the home-buying process smooth and straightforward. Always punctual and easy to work with.... Read more
Buyer
15th Jul 2024 (1 year ago)
A Kaba
Alhena Khan was incredibly professional and helpful throughout the process of selling our house. Her expertise and dedication made the experience smooth and stress-free. Highly recommend her for anyone looking to sell their home.... Read more
Seller
8th Jul 2024 (1 year ago)
P Booth
Very professional and friendly service from Akhenaten Khan from open house ,thank you... Read more
28th Jun 2024 (1 year ago)
V Forbes-Ritte
Really friendly team, did a fantastic job of helping us find a beautiful place to live. Very communicative and thorough! Thank you!... Read more
10th Jun 2024 (1 year ago)
S Ahmed
I can honestly say this is the best and most efficient estate agent I have worked with, my property was let out within a week of handing it over to Muhammad. Highly recommended!... Read more
Landlord
29th May 2024 (1 year ago)
K Miah
Great place to visit if you are looking to find a house to rent or buy or even if you need advise on selling etc. The owners are very friendly, Mo and Babs.... Read more
8th May 2024 (1 year ago)
W Ahmed
Excellent service from Mohammed, always very calm, collective and always there when i need any questions answering.... Read more
26th Apr 2024 (1 year ago)
P Arora
Mohammed was brilliant during the whole tenancy process - super helpful, quick and helped us secure a brilliant flat. Would recommend Open House.... Read more
Tenant
26th Apr 2024 (1 year ago)
K Hussain
Its very nice and new build apartment .all facilities are very good .... Read more
29th Mar 2024 (1 year ago)
F Khan
Great experience ! All the staff is so cooperative especially Mo and fatima, they are literally the sweetest to help out so much in whole process and they always made sure the satisfaction of customer.... Read more
9th Mar 2024 (2 years ago)
S Iwu
"I cannot express enough gratitude for the
exceptional service provided by Fatima at the Open House Agency. Throughout my journey in searching for the perfect apartment, Fatima has been a beacon of professionalism, intelligence, and support. Her active engagement and smart strategies significantly eased the process, making what could have been a stressful experience, a seamless and enjoyable one. Her helpful nature and dedication to going above and beyond for her clients is truly commendable. Fatima's expertise and warm demeanor have not only helped me secure a wonderful new home but have also left a lasting impression of the outstanding customer care that Open House Agency offers. Thank you, Fatima, for your invaluable assistance!"... Read more
1st Mar 2024 (2 years ago)
P Tetteh
They assist me to get a beautiful apartment quickly with no extra charges.
Thank you so much open house, you are the best... Read more
2nd Nov 2023 (2 years ago)
M May
Sold my house through open house from start to finish very professional and smooth process. Would definitely recommend if you’re selling your property to use open house!!!!... Read more
Seller
6th Oct 2023 (2 years ago)
Z Abdul
????????... Read more
2nd Aug 2023 (2 years ago)
A Bashir
Amazing... Read more
1st Aug 2023 (2 years ago)
Ahyaan
10/10... Read more
1st Aug 2023 (2 years ago)
S Ghanchi
Good service and very friendly staff... Read more
1st Aug 2023 (2 years ago)
H siddique
Very good service and really friendly... Read more
1st Aug 2023 (2 years ago)