D Webb
We recently sold our house with Simpson and Hall and I can't recommend them enough. Richard and Amy are so helpful and friendly. Amy kept in touch regularly with updates and made the whole process stress free and easy.... Read more
Seller
5th Oct 2026 (22 days ago)
L Chandler
We couldn't recommend Simpson and Hall highly enough! I dealt with them on behalf of my mum while looking for a comfortable ground-floor flat, and they were amazing from start to finish.<br>They really listened to what we were looking for and helped us find the perfect property in the ideal location. The whole process was made so much easier by their friendly, professional and caring approach.<br>We're absolutely delighted with my mum's new home and so grateful to everyone at Simpson and Hall for all their help and support. Thank you!... Read more
Buyer
30th Sep 2026 (27 days ago)
J Sul
Richard and Amy always informed me at every stage of selling the house what was needed from me. They were very easy to contact and helped me thought-out the process. If I had any questions all I needed to do was text them and they were very prompt in replying. Thank you Richard and Amy... Read more
Seller
23rd Sep 2026 (5 weeks ago)
P Hutchings
We cannot thank Richard and Amy enough for everything they did during our house sale this year. The service they provided was amazing, right from the very beginning when Richard took the photographs and gave us a lot of advice and throughout the rest of the process Amy was always there for us and made sure we were updated promptly with the current situation regarding the chain and any questions we had she was always very quick to respond. Selling and buying houses is a very stressful event, but for us this was made easier because of Richard and Amy and we have no hesitation in recommending them - thank you.... Read more
Seller
22nd Sep 2026 (5 weeks ago)
A Crump
I can only reiterate what others have said about the exemplary service provided by Simpson and Hall.<br>We were buying a house being sold through them and even though we were not their clients Amy kept us informed every step of the way, offering advice and solutions to anything that cropped up.<br>As the date of exchange came closer Amy liased with all 5 parties in the chain and it was only through her dedication and professionalism that everything was eventually finalized.<br>We would recommend using Simpson and Hall to anyone and when we decide to sell we will definitely be using them ourselves.... Read more
Buyer
5th Sep 2026 (7 weeks ago)
S Staines
Amy was always at hand to speak to and contactable , she was great at keeping us in the loop, lovely company small so you felt like they had your best interests at heart, thanks so much in helping to get our move over the line.... Read more
5th Sep 2026 (7 weeks ago)
I Benton-Pridmore
We cannot fault Simpson and Hall, Amy and Richard are wonderfully professional and personable which makes it so easy to feel comfortable and confident in a scary first time buying process! Amy was always very knowledgeable and encouraging, staying in contact at all points (even on her days off!). Richard was very accomodating on viewings and made us feel super comfortable and like we understood everything about the house before we made an offer. We managed to go from offer to exchange in 8 weeks which our family have said is unheard of all with the support of Amy and Richard! Would recommend to anyone looking for supportive, knowledgeable and most importantly, friendly estate agents in Ashford. Thanks to you both! ??... Read more
Buyer
14th Aug 2026 (11 weeks ago)
C philpott
Amy has been absolutely amazing throughout the whole process. She has been incredibly attentive, supportive and always willing to go the extra mile to help us along the way.<br><br>Although we are buyers and not her sellers, Amy has still made us feel incredibly supported throughout. She has always been there to answer any questions, no matter how big or small, and has been so quick and helpful whenever we’ve needed her. Her communication, professionalism and genuine willingness to help have made the whole experience so much easier.<br><br>Buying a home can be a long stressful process, but having someone as approachable, reliable and supportive as Amy has made such a difference. We really appreciate everything she has done for us and wouldn’t hesitate to recommend her to anyone - any client would be incredibly lucky to have her.... Read more
Buyer
11th Aug 2026 (11 weeks ago)
N H

Thank you ever so much to Simpson & Hall (Amy) for delivering such an amazing and outstanding service. Right throughout the rollercoaster experience of buying a new home was made easier via Simpson & Hall, a truly professional service, even in the face of adversity, uncertainty and frustration Simpson & Hall (Amy) pushed positivity and professionally delivering a master class, positively exercising patience. Great service! From day one to completion I was greeted with a friendly smile and professionalism. I was given an escorted tour of the property before and was afforded time to explore the property in private. As a representative Amy came across polite, personable and knowledgeable giving a brief summary on the property, age, and summary of the immediate vicinity etc. There was a brief history of the house and circumstances of sale. Overall my experience with Simpson & Hall was extremely positive. Great service, fully informative (even on the not so good news days) updates filtered quickly and punctually. On the whole Simpson & Hall delivered an amazing service and a beautiful new home ??????.<br>Thank you Simpson & Hall. I am ever so grateful.... Read more
Buyer
8th Aug 2026 (11 weeks ago)
K lashkari
Richard and Amy are not just very good at their jobs-they are really nice people who will go the extra mile that is so often needed to make moving home a success. Their service is not just friendly, but flawless.... Read more
8th Aug 2026 (11 weeks ago)
W Holland
Richard and Amy are a winning combination in the world of estate agency. Their excellent service is above and beyond all expectations. They genuinely care and do everything they can to reduce the stress that comes with moving. They found me the perfect buyer and achieved the best price to enable me to find my dream home. It took me a while to do this but during that period they were patient, kind, supportive and considerate. Throughout the conveyancing they were constantly in touch, keeping the process moving forward, diligently sorting out complications and responding instantly to any queries. They are thoughtful, efficient and utterly professional. If only all estate agencies could be this way!... Read more
Seller
8th Aug 2026 (11 weeks ago)
P hammond
As a first time buyer, I could not have asked for a better estate agent to help me through the process of buying my first home. Richard was excellent at both viewings that I had, allowing me to take as much time as I needed and Amy was excellent at communicating with me to keep me up to date with the whole process. I am very grateful for the support from them both, thank you.... Read more
Buyer
7th Aug 2026 (12 weeks ago)
S Atkinson
We have been so pleased with the service we have received. Amy has gone above and beyond to support our move and quite frankly we could not have done it without her. Her communication has been amazing, especially compared to our own Estate Agent's. She has really pushed and chased everyone to keep everything on track as well as offering emotional support when needed. I would not hesitate to recommend them and would definitely use them should we ever move again (which we won't) Five stars isn't enough, they are simply the best ?????? Thank you Amy for everything!... Read more
6th Aug 2026 (12 weeks ago)
B Beth

We cannot thank Simpson & Hall Estate Agents enough, especially Amy, for everything she did to get us into our dream home.<br><br>Our sale was part of a chain of five, and at one point it nearly collapsed due to incorrect information from a buyer’s solicitor further down the chain. While the other agents seemed to have no idea what was happening, Amy took control of the entire situation. She kept our buyer, their buyer, and everyone involved in the chain fully informed, constantly chasing updates and making sure nothing slipped through the cracks.<br><br>If it wasn’t for Amy’s dedication and communication, we genuinely don’t believe we would be in our dream home today.<br><br>To top it all off, Simpson & Hall sold our house within just two weeks of it going on the market. From start to finish, nothing was ever too much trouble. We never felt like we were being sold unnecessary extras, unlike with so many larger corporate estate agents. Instead, we felt like we were dealing with people who genuinely cared and wanted the best outcome for us.<br><br>We wouldn’t use anyone else in the future and cannot recommend Simpson & Hall highly enough. If you want an estate agent you can trust—one that will go above and beyond, keep you informed every step of the way, and genuinely do everything in their power to help—then Simpson & Hall are the people for you.<br><br>Thank you so much Richard and Amy!<br>B&B... Read more
Seller
30th Jul 2026 (13 weeks ago)
J Rose
We recently purchased our new house through Simpson and Hall and cannot recommend them enough. Richard showed us around the property a number of times during which he was very professional whilst allowing us space and was never pushy on the sale. After our offer was accepted we mostly dealt with Amy who kept us updated consistently- even on her days off. Her communication was top tier. She was extremely helpful and supportive. She did her upmost to allow for a quick and straightforward sale even when we experienced minor hurdles. Richard and Amy are both amazing at their jobs and I wish them all the success because they truly deserve it. We wouldn’t hesitate to recommend them and if we were to ever sell a house again, we would be coming straight to them! Thank you again x... Read more
Buyer
4th Jul 2026 (16 weeks ago)
J C
Amy and Rich helped me sold my house in Ashford. Fantastic photos. The viewing process lasted less than 7 days and the property was off the market.<br><br>I was very fortunate that the whole process lasted only 16 weeks from meeting Rich at the property for the very first time to completion.<br><br>Amy and Rich have been very responsive and helpful throughout the process. Most communication is done via WhatsApp.<br><br>The results speak for themselves! Highly recommended!... Read more
Seller
26th Jun 2026 (18 weeks ago)
G west
Many thanks for your hard work in the sale of a second property. Particular thanks to Amy for the hard work as the sale became bogged down with red tape and tensions were rising. Excellent job... Read more
Seller
23rd Jun 2026 (18 weeks ago)
S shrestha
Thank you..??????. Simpson and Hall for finding me a new home. Special thanks to Amy and Richard. You deserve the 6 stars out of 5.... Read more
Buyer
22nd Jun 2026 (18 weeks ago)
J Hannett
We’ve had the pleasure of viewing a number of properties with Rich, organised by Amy. They are the most efficient estate agents I’ve worked with! Rich gave us good advice and suggested properties we would have never have looked at but really changed our perspective on what we may end up buying for our forever home, and Amy does a great job in checking in without feeling like she’s pestering you, as many estate agents do. It’s a shame we didn’t know more about Simpson & Hall before selling our home as we would have chose them to sell for us! I would definitely recommend! ??????... Read more
22nd Jun 2026 (18 weeks ago)
C Bigault
I have been extremely happy with the service provided. Communication has been excellent throughout, with fast responses to any questions. Amy is professional, efficient and always helpful. Everything was handled promptly and to a high standard. I would highly recommend Simpson & Hall to anyone looking for a reliable estate agency. "Five stars from me!"... Read more
16th Jun 2026 (19 weeks ago)
J Chapman
Although we ultimately lost out on the house that was advertised through Simpson & Hall due to our own taking so long to sell. Rich & Amy were nothing short of amazing with their help and continuous feedback and immediate responses with keeping us updated on the house we loved. Even keeping us in touch once it had sold as there’s was potentially a chance it may have fallen through. Can’t thank them enough, so refreshing to deal with estate agents that have that passion to pursue your dream with you!... Read more
9th Jun 2026 (20 weeks ago)
Caroline
I’ve used Simpson & Hall twice now over a 6 year period. I’ve had an excellent experience from start to finish. Richard & Amy were transparent, reliable, and always on top of everything throughout the process. Communication was outstanding — they were always reachable and kept me updated every step of the way.<br><br>They secured the full asking price on the very first viewing, which exceeded my expectations. Professional yet personable, they genuinely went above and beyond to make the sale as smooth and stress-free as possible. I wouldn’t hesitate to recommend them.... Read more
Seller
28th May 2026 (22 weeks ago)
D Offord
Amy and Richard came highly recommended and haven't disappointed! Friendly, knowledgeable, professional and always quick to help. Communication has been excellent throughout and nothing is ever too much trouble. The best in the business!... Read more
27th May 2026 (22 weeks ago)
Becky
Both Richard and Amy were amazing from the start. From putting my property on the market until exchange they were so helpful in keeping everything running smoothly and I’m moving Friday ??????. Nothing was too much trouble and their personal approach and the excellent communication made my experience of moving less stressful. I would definitely recommend Simpson & Hall Estate agent!... Read more
Seller
27th May 2026 (22 weeks ago)
H Turner
We sold our house the beginning of the year. Amy and rich were absolutely amazing. Always keeping us in the loop and they were so helpful. They made the whole process a lot easier than it could have been. Thank you.... Read more
Seller
26th May 2026 (22 weeks ago)
Lucy15597
Amy was absolutely fabulous - she was the estate agent on a house we bought in April 2026. We were lucky if our estate agents contacted us at all after the sale was going through, but Amy went above and beyond to make sure that we knew what was going on. Quite disappointed we didn’t use them in the first place, and definitely will be if we ever move again! Everyone else I know who has used them has also said positive things to me. Wishing your team every success - you deserve it for all the hard work!... Read more
Buyer
22nd May 2026 (23 weeks ago)
L Gamble
We’ve recently had our offer accepted on a property and just wanted to say how amazing Amy has been throughout the whole process so far. She’s been so friendly, helpful, and easy to talk to, and has made everything feel much less stressful!<br><br>Amy has kept us updated every step of the way and has always been happy to answer any questions we’ve had. Nothing has felt like too much trouble, and we really appreciate all of her help and support.<br><br>Would definitely recommend Amy to anyone looking to buy or sell a home!... Read more
Buyer
21st May 2026 (23 weeks ago)
S King
Amy is amazing!, always happy to help keeping us updated and always been so patient and understanding really outstanding service couldn’t fault her or the team at Simpson & Hall... Read more
21st May 2026 (23 weeks ago)
S Hall
What can I say, incredible service from start to finish. Kept us updated regularly throughout the process. Amy was always at the end of the phone when I had a question or needed advice. This helped make the process so much easier and less stressful. Highly recommend Simpson & Hall. Thank you both so much. Xxxx... Read more
21st May 2026 (23 weeks ago)
D Barten
Taking on the task of selling my home was a daunting process. From the initial contact through to completion Richard and Amy were just amazing! The technology used for marketing gave so much visualisation to any prospective buyer and gave a great feel for the property. Viewings were arranged and conducted with feedback given, taking a real care in wanting to achieve the sale.<br>I found the whole experience honest, professional and they were highly knowledgeable to answer any questions I had.<br>For any further sales I would not even look at any other company than Simpson and Hall and recommended them to anyone wanting to sell their property.... Read more
Seller
11th May 2026 (24 weeks ago)
B Victor
I highly recommend Amy! She was fantastic from the initial viewing all the way through to ensuring everything was in order even after completion. Communication was always easy — Amy was quick to respond and incredibly supportive whenever a couple of issues came up during the process.<br><br>I’ve bought and sold many properties over the years, and my experience with Amy is definitely right up there at the top. I’ll be reaching out to her again when I’m looking to buy or sell. Very professional, friendly, and genuinely committed to helping her clients.<br><br>Thanks again, Amy.... Read more
Seller
5th May 2026 (25 weeks ago)
Easy to deal with and super friendly and have great rapport with prospective buyers.... Read more
Seller
1st May 2026 (26 weeks ago)
L Franks
We’re a young couple (FTBs) who recently viewed a property with Amy from Simpson & Hall. Although we’ve decided not to proceed with this purchase, Amy was incredibly knowledgeable, clear, and helpful in addressing all our questions and concerns.<br><br>We’ll definitely be using Simpson & Hall as we continue our search, and hope to buy soon.<br><br>Thanks again, Amy!... Read more
20th Apr 2026 (6 mo. ago)
C hutton
Richard and Amy made listing our home a very smooth and easy process. They kept us up to date throughout and were always helpful in arranging viewings for our property. Nothing was ever too much trouble. We would highly recommend them to anyone looking for an estate agent.... Read more
Seller
15th Apr 2026 (6 mo. ago)
S smith
Richard and Amy have both been amazing. Their attention to detail, professionalism, friendliness is beyond a first class service. Nothing was too much and went over and beyond expectations. I can’t highly recommend them enough and would not hesitate to use them again. A huge thank you.... Read more
K Smith-Palomeque
Our experience with Simpson and Hall has been nothing but positive. We purchased a property through them which completed last month. Throughout the process Amy was engaged, proactive and communicative. Nothing was too much trouble and she checked in every week to provide updates and reassurance. We would not hesitate to recommend them and should we sell in the future they will be our agents of choice.... Read more
Buyer
8th Apr 2026 (6 mo. ago)
R Higgins
We have always had the most positive experience with Simpson & Hall. Richard sold our last house back in 2019, and it was a no brainer to go back to them again this time. Amy has been an absolute pleasure to deal with. House sold quickly both times, and we have had the support we needed every step of the way. These guys are the best at what they do, and we really appreciate their personal touches and top class customer service.... Read more
Seller
31st Mar 2026 (6 mo. ago)
Y magar
Excellent experience working with Mrs. Amy on buying our 1st property; Quick responses, proactive and linking with me and Solicitor made the whole process smooth and successful purchase of our property within two months.<br><br>Their professionalism, expertise and genuine commitment to customers truly stood out; Highly recommend to anyone and definitely use their services again.... Read more
Buyer
23rd Mar 2026 (7 mo. ago)
M Doxey
I can't imagine there can be a better estate agent operating in the Ashford area. Richard and Amy are both extremely knowledgeable, hard-working, and make you feel like you are getting a personal service. And Richard's photos are the best!... Read more
17th Mar 2026 (7 mo. ago)
H Russell
Amy was simply amazing. Supportive and proactive and she wasn’t even really ‘my estate agent’ I was the buyer ?????? I can’t thank her enough!... Read more
Buyer
12th Mar 2026 (7 mo. ago)
E Carman
Richard and Amy are simply the best estate agents. They are prompt, polite, professional but very personable. They explain everything clearly and keep you updated throughout the process. They go above and beyond to make sure things run smoothly and nothing is too much trouble. We found their approach to be a breath of fresh air. Highly recommend them.... Read more
E Seymour
Absolutely amazing, from the start of my property search with Richard it was definitely a 5* service , then from making an offer on a fabulous property i was lucky enough to be taken under the wings of Amy, I can honestly say she was honestly the most loveliest, caring and so supportive throughout my journey of my New beggings, she always went above and beyond, I couldn’t have got through without her, just breaking everything down so It was so much easier to understand and deal with, Simpson and Hall are not just professionals but as I always said to them, the are truly SUPER STARS ?????? BIG THANK YOU.<br><br>ELIZABETH SEYMOUR... Read more
Buyer
4th Mar 2026 (7 mo. ago)
A S
Amy and Richard were absolutely fantastic from start to finish when selling our home. Amy kept us updated with everything and nothing was ever too much trouble. Highly recommend these guys and we will be using them in the future... Read more
Seller
26th Feb 2026 (8 mo. ago)
D Sims
Hi all just a report on simpson and hall est agents Amy is very friendly and very helpful and the guy i dealt with richard well all i can say is amazing very pleasent very helpful and very friendly service i recieved dealing with my late mothers estate 5 star service i highly recommend these people first class... Read more
24th Feb 2026 (8 mo. ago)
M Southgate
We had a particularly troublesome solicitor to deal with and Amy was fantastic. Going the extra mile to keep the deal alive and to make sure we got the sale we needed.<br>Amy's communication was brilliant. Always keeping us updated on progress and constantly chasing people. I can't praise this company enough and, if we are ever return to the area, Simpson & Hall will be our first thought.... Read more
Seller
20th Feb 2026 (8 mo. ago)
L Steeper
We first met Richard at the property we wanted to view. Richard was very polite, professional and fun! We enjoyed our visit to the property and we made an offer almost instantly. Once our offer had been accepted we dealt with Amy who was simply incredible. We had never purchased before, so first time buyers and Amy put us totally at ease. When we reached a bump in the road, Amy was there, even out of hours putting our minds at ease. Thankyou to both Amy and Richard for making our first home purchase a breeze. Cannot recommend Simpson & Hall Estate Agents enough!... Read more
Buyer
17th Feb 2026 (8 mo. ago)
J Balfour
We purchased our next home via Simpson & Hall, and couldn't have been happier with them. Amy kept us up-to-date via text and calls throughout and was very proactive when dealing with the solicitors along the chain. Highly recommend!... Read more
Buyer
15th Feb 2026 (8 mo. ago)
S young
Amy and Richard were amazing, so helpful and attentive, making the process so much easier by always having one of them on hand to answer any queries and provide regular updates. Highly recommend for a friendly, reliable and amazing service.... Read more
Julian
Faultless service. Selling your home can be stressful especially when other professionals are tardy and slow; Amy and Richard have always been prompt, professional and helpful.<br>They set the exemplary standards others should follow, and drive things forward; if other estate agents and solicitors were this good then moving homes would be a smooth process. They are proactive, and kept us informed at all stages.<br>The entire process from marketing the house through to completion was handled impeccably. A real pleasure to use their services.... Read more
Seller
9th Feb 2026 (8 mo. ago)
R Hill
They were excellent in pushing through a house sale which became difficult due to problems caused by a major utility company. They always replied quickly to any questions and have a lot of experience in the residential property business. We dealt mainly with Amy who couldn't have been a better Estate Agent. Highly recommended.... Read more
Seller
13th Jan 2026 (9 mo. ago)
S Rai
Amy went above and beyond throughout the entire process. She was very supportive and honest. It truely felt like she wanted me to get the house just as much as I did. She is perfect example of how estate agent should be and I can see her go very far in her career.<br><br>I couldnt recommend her highly enough.... Read more
K Garrett
we have just sold our first home, and purchased our next. we wanted to use independent & small to sell, we came across simpson & hall, and we could not recommend, or speak more highly about them. from the moment our property was valued, to completion today, communication has been on point, no question was to much, and every bit of support has been given. bonus that the turn around was SO much quicker than we expected. both richard & amy has made a very stressful situation an absolute breeze & we could not be more grateful for all they have done for us. we will certainly be using them again should we need ever decide to go through this process again. 100% recommend & will keep recommending to everybody we know. thank you to you both, we are so grateful. ????????????... Read more
Seller
11th Dec 2025 (10 mo. ago)
C Jones
We have just brought our first house with Simpson and Hall and all I can say is amazing things. Amy went above and beyond to get us a pre Christmas sale and constantly kept us updated and in the loop. Amy handled the sale side of our purchase and was such a pleasure to work with. We are so grateful to have worked with Simpson and Hall for buying our first home!... Read more
Buyer
11th Dec 2025 (10 mo. ago)
S Luck
Absolutely amazing people, offering an absolutely amazing service. ?????? x... Read more
5th Dec 2025 (10 mo. ago)
K Read
This was my first property sale and it was stressful at times but none of the stress came from my estate agent! Simpson & Hall were absolutely brilliant! Amy was on hand throughout the whole process, nothing was too much trouble and she was knowledgeable, efficient and friendly. I would hugely recommend Simpson & Hall to anyone who needs help with their property.... Read more
Seller
4th Dec 2025 (10 mo. ago)
C Perkins
I have moved many times. I’m nearly 65 years old now. I can only remember poor experiences with Estate agents. Richard and Amy are a breath of fresh air. They sold my property quickly and they are constantly in touch giving me updates and communicating with other agents involved in the chain and solicitors. They send updates and reply to my messages out of hours if needed evening and weekends not 9 till 5 and excuses like the national agents. I would definitely recommend Simpson and Hall. Amy and Richard the real deal. Honest genuine people. It’s nice to feel that someone is really thinking about their clients and not just treating them like a number. Chris P... Read more
Seller
1st Dec 2025 (10 mo. ago)
O Johnson
Cannot recommend Amy and Richard at Simpson and Hall enough. They were absolutely brilliant throughout the whole process of purchasing one of their properties. Amy was always contactable, always kept me updated and super helpful when there were a few bumps along the way. I would use this company time and time again for any future property requirements. 5 stars is not enough for this company, could not have asked for anything more from them! Thank you so much... Read more
Buyer
27th Nov 2025 (11 mo. ago)
B Harte
The best estate agents in Kent!<br>I have just completed the sale of my first house. In what others had described to me as being a daunting and stressful experience, I can honestly say that I had no such stress with the help of both Richard and Amy!<br><br>I met Richard during the initial valuation, and I can honestly say he was so genuine and friendly. He took the time to explain everything thoroughly, whilst also taking the time to get to know me and my needs.<br><br>Amy then managed the sale after this, and she was absolutely fantastic! She made the time to contact me a few times a week to catch up and provide updates. I didn’t need to chase them up or my solicitors, as Amy managed everything perfectly!<br><br>Thank you both again for everything, and thank you for making things so easy and stress free!... Read more
Seller
25th Nov 2025 (11 mo. ago)
D Kas
My needs were assigned to Amy, and I do appreciate her constant and quick response to my requests. I am looking forward to working with you again. ??????... Read more
20th Nov 2025 (11 mo. ago)
K griffiths
I cannot praise this estate agent enough. I was not even their client as I live away but without their expertise and professionalism I doubt very much whether I would be completing on my sale today. Amy was sublime. It didn't matter what time it was,she would update me on the progress of my sale, every step of the way. I seriously didn't think this type of service or professionalism existed anymore but it does. It would be foolhardy not to sell or purchase a property through them. Thankyou Amy so much.... Read more
19th Nov 2025 (11 mo. ago)
M Eatwell
Excellent team with fantastic service! I purchased my first house through them & I cannot fault them. Would recommend to anyone.... Read more
Buyer
18th Nov 2025 (11 mo. ago)
J Anderson

5 stars doesn’t do Simpson and Hall justice. We just bought our first home with Richard and Amy and the whole experience was so smooth, seamless and quick.<br>Richard did an amazing job showing us around the houses. This is definitely someone you would want selling your house to prospective buyers. Not only does he sell you the house in itself but also helps you to picture the life you could have.<br>Amy was just the best. She was so reassuring, informative and in constant communication with ourselves and our solicitors which made the whole process so easy and took all the pressure off buying our home. She went above and beyond for us answering question at any time of the day. And for even the smallest of things, Amy made sure she could provide us with a solution/answer.<br>We’re just so grateful for all the support from them both and we would definitely recommend them to anyone who is looking to sell/buy their home.<br>Thank you both so much! Hope your business continues to grow and thrive, you deserve it.... Read more
Buyer
18th Nov 2025 (11 mo. ago)
S Curry
I couldn’t recommend Simpson and Hall highly enough. Richard is an excellent front man, professional, honest and friendly. Despite a tough climate he managed to get us an offer on our house within just a week. Although I never met Amy in person, she was absolutely brilliant at keeping us informed with the sale process. We had a tight time scale as we’re emigrating and it was an incredibly stressful time towards the end with some issues from the bottom of our chain. Amy’s calm, professional and caring attitude was much needed and her endless chasing got us over the finish line.<br>Unlike bigger firms you feel that Richard and Amy really care about you and are always willing to go the extra mile. I wouldn’t use anyone else... Read more
Seller
11th Nov 2025 (11 mo. ago)
C Harvey
Richard and Amy were amazing when helping me sell my home. They made everything easy, were always easy to reach, and supported me throughout the whole process. I’d absolutely recommend them to anyone wanting a simple, stress-free sale — and I’d work with them again for sure!... Read more
Seller
5th Nov 2025 (11 mo. ago)
M George

Amy and Richard have been incredible in helping us sell our property. We knew Simpson & Hall were the agent for us as soon as we started viewing other properties and encountered a viewing they hosted. Richard and Amy were a cut above the rest and we knew we wanted our own property represented this way. This was one of the best choices we made in our home move journey. Simpson & Hall not only sold our property in weeks, they gave us great advice to make it possible and show the property in the best way for the market. Once we’d accepted an offer is where the value really showed. Amy went above and beyond to push our sale forward. Without Amy we probably wouldn’t have completed for several more weeks. Amy leaves no stone unturned when it comes to the dreaded solicitors and really made all the difference. If you not only want to sell your home but most importantly, want the sale to go fast and smooth, PLEASE look no further than Simpson & Hall - they are AAA* FANTASTIC.... Read more
Seller
29th Sep 2025 (1 year ago)
B Spargo

Just completed my first house purchase through Simpson & Hall and I cannot recommend them enough.<br><br>Both Amy and Richard have been fantastic throughout the buying process. Richard showed me around the property and was very personable and knowledgeable. From the start there was this sense of care that is definitely rarer these days.<br><br>Amy was fantastic, keeping me updated and making sure both myself and the sellers were on the same page.<br>Even when things didn’t go exactly as planned (solicitors fault, not theirs), Amy was a godsend and really helped get everything back on track.<br><br>At no point did I ever feel like I was left in the dark nor that I could not ask questions should I have them.<br><br>As a first time buyer as well, this was very reassuring and it made the whole process feel a lot less daunting.<br><br>People buy from people. I can most definitely say this quote applies here.<br>Absolutely exemplary service from start to finish. Has been a pleasure to deal with them :)... Read more
Buyer
29th Sep 2025 (1 year ago)
J D'Silva
Thank you to everyone involved with my new house purchase!<br>Amy was always available to answer queries via phone / email, and Richard for showing me round<br><br>The communication was second to none<br>I would 100% recommend Simpson & Hall... Read more
Buyer
26th Sep 2025 (1 year ago)
A Mercer
We were thoroughly impressed by the service provided by Amy & Richard. A great service, with thoughtful and timely communication throughout the process, with Amy constantly going "above and beyond" to provide a level of service that we did not expect. Thanks to you both! Highly recommended.... Read more
24th Sep 2025 (1 year ago)
H Revell
Amy and Richard have gone above and beyond with the sale of my property the communication has been exceptional and the whole process flawless, wouldn’t use anyone else!... Read more
Seller
18th Sep 2025 (1 year ago)
R Field
Amy and Richard make a remarkable team. We all know buying and selling homes can be extremely stressful but Amy and Richard make the process seamless, always offering honest expert advice and maintaining communication between the chain. I highly recommend Simpson and Hall to all.... Read more
12th Sep 2025 (1 year ago)
N Clement
I highly recommend Amy and Richard. They have been great from the start with the sale of our house. They have made everything straight forward and easy for us (we live abroad). Thanks again!... Read more
Seller
11th Sep 2025 (1 year ago)
A Hoyle
First class service from Richard and Amy at Simpson & Hall.<br><br>Selling a house can be a stressful time but Richard and Amy go above and beyond to make the process as easy for their clients as possible.<br><br>The key to this is their communication skills - you always know exactly what is happening, meaning that you never have to chase find out what is going on.<br><br>We also found their honesty particularly refreshing. Whether that be how much your property will realistically sell for, or giving you pointers about what potential buyers may or may not like about your house.<br><br>The small and experienced team means that you can always be reassured, whether you speak to Richard or Amy, that they know your individual property and circumstances - the personal touch!<br><br>We wouldn’t hesitate to recommend Simpson & Hall to anyone buying or selling a property. We will certainly be using Simpson & Hall again when the time comes.... Read more
Seller
9th Sep 2025 (1 year ago)
M Casey
Massive Thankyou to Simpson and Hall!<br><br>The best decision we made was to use them for the sale of our house. They were always there if we had any queries/ issues (which there was a few out of their/our control)<br><br>They really do give the personal touch and make you feel like you’re contacting a long time friend as well as being super professional.<br><br>Amy was our main contact and was available day and night.<br><br>Would recommend them over any large corporate estate agent every time and will use no one else in the future.... Read more
Seller
4th Sep 2025 (1 year ago)
C Harding
Highly recommend Richard and Amy. They sold our house and made the whole process smooth and supported us throughout. They made sure the chain was completed as quickly as possible. They were quickly to reply to calls and messages even out of hours. Thanks again, highly recommend... Read more
Seller
4th Sep 2025 (1 year ago)
L Kearney
Amy Hall has been an absolute god send through the whole process so far! She’d managed to arrange a viewing the same day I enquired and has been on hand to help every step of the way. Having dealt with a different estate agent company earlier in the year, dealing with Amy has been a breath of fresh air. Couldn’t ask for a better, more efficient estate agent! Will recommend Amy to all friends and family in the future:)... Read more
3rd Sep 2025 (1 year ago)
C Beeney
As a first time buyer, Simpson and Hall have made the process so simple and straightforward. Very easy to contact in regards to any questions. Amy showed us around the property we are purchasing, from all the other viewings we had with other estate agencies, we were told to look around the properties by ourselves whilst the estate agent stayed in one room. We felt Amy was very passionate and actively showed/sold us on the property. Even giving insights we hadn’t thought of. Would definitely use their services again in the future!... Read more
Buyer
3rd Sep 2025 (1 year ago)
C Butcher
Richard and Amy are a lovely team. From the moment Richard came to value our house he was so warm and friendly which put me at ease. He wasn’t like other chain estate agents who talk at you and show no interest, he was really listening to what we said and wanted with the sale of our house. We didn’t meet Amy but she was very good at her job chasing people behind the scenes getting the sale to progress. We had so many communications with her, she always kept us in the loop with everything even on her days off. What a duo these two are and my husband and I would highly recommend them for selling your house. Very warm, friendly and trusting. Thank you Simpson & Hall.... Read more
Seller
3rd Sep 2025 (1 year ago)
Nicky
Amy and Richard were fantastic from start to finish. They went above and beyond to ensure that our sale completed in time. Excellent communication and always there to reassure us of the process. Thank you both!... Read more
Seller
2nd Sep 2025 (1 year ago)
Hannah
Simpson & hall were the estate agent for the house we were buying. They were so nice and helpful. Kept us in the loop with everything and even called to check in and tell me small details. I heard way more from Amy than my own estate agents. Would highly recommend and will use if we move in the future. Thank you guys for everything.... Read more
Buyer
2nd Sep 2025 (1 year ago)
H baldwin
I can’t thank Richard and Amy enough. They made us feel at ease and was always at the end of the phone when we needed them. They sold our house within a couple of weeks which we are very grateful for this. They have also provided a lot of advice when needed .They have been very supportive and patient and would highly recommend Simpson and hall . Would like to say a massive thank you to you both for all the support you have given.... Read more
Seller
2nd Sep 2025 (1 year ago)
M Terziu
I have had such a great experience with Amy and Richard. They both were very helpful and quick, I managed to secure my first home with them. Thank you to you both! Would highly highly recommend... Read more
Buyer
2nd Sep 2025 (1 year ago)
B Lia
Amy and Richard were absolutely fantastic throughout the whole process of purchasing a property via Simpson & Hall.<br><br>I would highly recommend them.<br><br>Amy looked after us throughout and was insightful, concise and informative the whole way along.... Read more
Buyer
30th Aug 2025 (1 year ago)
R D
Would just like to thank Amy personally for making the purchase of our first property an absolute breeze. Great communication, very professional and a pleasure to do business with.<br>Thank you so much.<br>Ricki and Maureen Day... Read more
Buyer
28th Aug 2025 (1 year ago)
U LIMBU
I had an excellent experience with this company. From start to finish, they were professional, approachable, and incredibly helpful. Communication was always clear and prompt, and they went out of their way to make the whole process as smooth as possible. Worth using this company.... Read more
22nd Aug 2025 (1 year ago)
P Zasadny
I can’t thank Amy and Richard enough. From day one they made the whole process feel effortless, and my house sold within hours of going on the market! What really touched me was how caring, patient, and supportive they were — always just one phone call away, even while on holiday. They went above and beyond in every way and truly felt more like trusted friends than agents. I’m so grateful and couldn’t recommend them highly enough.... Read more
Seller
22nd Aug 2025 (1 year ago)
B Pun
Amy and Richard were fantastic in helping me buy my house! They were incredibly responsive and helpful throughout the entire process, making it smooth and stress-free. Highly recommend!... Read more
Buyer
14th Aug 2025 (1 year ago)
E Barker
I cannot recommend Simpson & Hall enough for their part in our recent home move. A huge thank you to Amy for her help and support throughout, always responded to contact and kept us updated when needed which meant a really smooth and quick purchase. Thank you to Richard also for his assistance throughout. Lovely lovely people and agents ??... Read more
Buyer
10th Aug 2025 (1 year ago)
S Deepak
Thank you for your service and speedy service. It was a amazing experience.Expecially Richard and Amy.Richard and Amy helped me a lot. Thank you Richard and Amy.I Highly recommend Amy and Richard.Once again Thank you very much.... Read more
30th Jul 2025 (1 year ago)
R Gosling
After a bad experience with another estate agent we decided to give Simpson and hall a try, there are not enough words to describe how professional they both were from the very start. Constant communication and daily updates throughout the process made selling our house a much less stressful experience. Thank you so very much Amy and Richard for your outstanding professionalism and hard work in helping us sell. Anyone wanting to sell their home I would 100 percent recommend Simpson and hall. Many thanks... Read more
Seller
29th Jul 2025 (1 year ago)
O roberts
Richard and Amy did a fantastic job of selling my mother’s house - despite a tricky market they really worked hard for us and did a terrific job all round. We can’t thank them enough.... Read more
Seller
29th Jul 2025 (1 year ago)
K Wakely
I cannot stress enough how incredible Simpson and Hall are. We had such a tricky journey selling our house and every time we had an issue, Amy worked to overcome it with ease and assured us everything would work out! Nothing is ever too much trouble for them and they work so incredibly hard to do everything they can to get things sorted. They are also just such lovely people, which makes a stressful process that much easier.<br><br>We wouldn't ever sell with anyone else now, they have set the standard so high!<br><br>If you're thinking of using them... do it!<br><br>Thankyou so much Amy and Richard, you are truly the best in the business!... Read more
Seller
28th Jul 2025 (1 year ago)
J Moore
Great estate agents. I found Richard and Amy to be friendly, professional and proactive throughout the process of buying my first home.<br><br>They were brilliant from start to finish, keeping me well informed throughout and helping things progress smoothly and quickly. It really removed a lot of the stress that comes with navigating a new process as a first-time buyer.<br><br>All in all I can’t recommend them enough. Thanks again for your help over the last few months.<br>Jake... Read more
Buyer
28th Jul 2025 (1 year ago)
S Gosling
Amy and Richard were absolutely outstanding from start to finish. I had had my property on the market for 12 weeks with another company and received no views and within 10 days of being with Simpson and Hall I had an offer on my house. No query has been too small and throughout the whole sale process Amy has made sure I have been updated with where the sale was at. Thanks guys so much you were fantastic.... Read more
Seller
16th Jul 2025 (1 year ago)
D Catterick
Richard and Amy were both fantastic, kept in contact throughout and were very friendly and professional!... Read more
14th Jul 2025 (1 year ago)
M Drewett
Amy and Richard were incredibly amazing, totally professional and extremely helpful with my move, could not of done it without them.... Read more
4th Jul 2025 (1 year ago)
H S
Amy and Richard are both fantastic, such lovely people and nothing is too much trouble and always available and responsive. Not a single thing I could fault. Highly recommend them to anyone.... Read more
4th Jul 2025 (1 year ago)
S Johnson
We found them extremely helpful and always happy to answer any of our questions that we had. Would highly recommend.... Read more
3rd Jul 2025 (1 year ago)
B Archer
House-buying made easy!<br>Richard was our agent; he was extremely knowledgable and patient throughout our process and viewings. Just what we needed as first time buyers! The viewing process was easy, Richard and Amy were always on standby to answer our calls or text messages (even out of office hours!) and helped us get the keys to our new home within our strict deadline. Simpson & Hall is a company who cuts out the red tape, makes the house-buying process smooth and seamless, and has staff with a genuine passion for the industry + getting the job done! Thank you Richard & Amy!... Read more
Buyer
28th Jun 2025 (1 year ago)
R Barnes

Very pleased with the service from Richard & Amy.<br>From the start of the sales process Richard worked to instil confidence for both seller & buyer with a tailored approach to the needs of both to bring together a valuable & mutually beneficial sale.<br>The website support is easy, clear & excellent , as was the regular & personal communication throughout the sale.<br>Amy was as gracious as she was tenacious in dealing with the admin processes & and solicitors and added the energy to keep momentum going towards exchange & completion & was particularly rapid in feedback and action - both had ideas from experience but kept opinions open for discussion on next step/best approach<br>Thankfully they made navigating a difficult & stressful experience more bearable, knowing it was in safe hands.<br>A pleasure to collaborate with them, good value & would fully recommend to anyone looking for an agent selling at every level of the value chain.<br>Roy Barnes (sale & offer accepted in Feb/completion May 21st)... Read more
Seller
22nd May 2025 (1 year ago)
A Irvine
Richard came highly recommended and didn't disappoint. He gave us a very honest service and was always on hand to deal with any query. It was a very quick turn around from our first conversation to listing and then selling the property. Would highly recommend!... Read more
Seller
28th Mar 2025 (1 year ago)
L Tyler
When myself and my partner found our ideal home Richard and Amy were quick to get us a viewing as quickly as possible, even though it has an open house a week later. From start to finish they kept us in the loop and kept us updated as what was going on (we are first time buyers so probably needed more help than most). Five weeks after the initial after the initial offer we completed thanks to their hard work. Highly recommend... Read more
Buyer
25th Mar 2025 (1 year ago)
A Shrubsole
Fantastic estate agents. I couldn’t have asked for a more supportive team as a first time buyer.<br><br>We wanted to get our sale done within a tight timeline to avoid stamp duty and Amy went above and beyond to make this happen. Amy kept me updated constantly, reassured me and even chased solicitors for me.<br><br>Could not recommend Simpson and Hall enough.<br><br>Thank you Richard and Amy!... Read more
Seller
24th Mar 2025 (1 year ago)
C Borg
What an amazing team Amy and Richard make ! They were recommended and having had many experiences of selling properties, I can honestly say that it was the easiest sale ever. Richard and Amy are always available for any question you have and any advice they give is suited to your needs.<br>I would definitely recommend them to anyone !... Read more
Seller
22nd Mar 2025 (1 year ago)
C Henning
I recently bought through Richard and can not recommend him highly enough , he is honest reliable and approachable ( not words usually associated with Estate agents ) however I would not trust anyone else moving forward .<br><br>His knowledge, communication and honesty held things and me together and made the process a lot easier I am forever grateful .<br><br>Kind regards<br><br>Carla... Read more
Buyer
11th Mar 2025 (1 year ago)
H Burgess
I have known Richard for several years and would not use anyone else to sell my home! Great knowledge of the industry and always on hand to help. The best customer service there is. If you need an honest and trustworthy agent to sell or buy with, speak with Simpson & Hall. Thanks Rich????????????... Read more
Seller
11th Mar 2025 (1 year ago)
L Teakle
I am so pleased that I went with my gut feeling in choosing Richard to sell my property. He surpassed my expectations. The most genuinely friendly and caring guy. Richard is easy to communicate with, very knowledgable and easily contactable. Even on moving day, it was Richard that went the extra mile and got things sorted after delays with solicitors, due to his contacts within the industry. I cannot fault the service received and I highly recommend Simpson & Hall to anyone looking to sell their property.... Read more
Seller
16th Feb 2025 (1 year ago)
From the beginning, after being recommended by people. I can not fault any sale advice, communication and guidance.... Read more
Seller
30th Jan 2025 (1 year ago)
M Jones
We had the pleasure of Richard recently selling our home. He is a dynamic, highly knowledgeable and well connected individual who was able to ensure a smooth process for us. We were selling a large 6 bedroom Victorian property which could have been a challenge but Richard’s professional expertise underpinned with his personal approach ensured we had a positive experience. He always made himself available to us even to discuss abstract issues but nothing was too much trouble and he could always reassure us so we would highly recommend him to you.... Read more
Seller
29th Dec 2024 (1 year ago)
C Harding
I have used Richard numerous times in the past and he never fails to deliver an exceptional service, puts together brilliant listings for our houses and has sold them extremely quickly too.<br><br>Would highly recommend him over all the other we have tried in the past too. I like that he delivers the whole service, valuation, takes his time to get honest and excellent property photos and puts together a great listing. His virtual tours are an added bonus too. He's also excellent when you're on the buying end of a property he is selling.<br><br>You cannot go wrong with Richard Simpson.... Read more
Seller
5th Dec 2024 (1 year ago)
C harvey
Richard enabled us to achieve our dream home. His dedication, expertise, honesty, support and approachable nature took us every step of the journey through a complicated process. He could have easily talked us into a house that ultimately wasn't right for us, but his professionalism shone through, even though that meant losing a sale! in todays world that is a rare thing indeed. Selling and / or buying a home is NEVER easy, but Richard made it the smoothest it could be for us and we felt supported every step of the way, and beyond. I would thoroughly recommend him and his company.... Read more
28th Nov 2024 (1 year ago)
P Weatherley
I've had the pleasure of contracting Richard's company to sell a property for us. His knowledge, conscientiousness and guidance have been key to the successful sale of our property. I recommend Richard and his team to anyone selling or buying in the Ashford area looking for an honest agent who uses their common sense, intelligently! I will be using Richard next time I want to buy or sell a property. Thank you Richard and team... Read more
Seller
27th Nov 2024 (1 year ago)
Jane
Richard's experience and dedication to getting a property sold is second to none. He genuinely cares about his clients and nothing is ever too much trouble for him. I have recommended Richard, and his team, many times over the years and will continue to do so. I would not consider using any other agent to sell my property!... Read more
Seller
17th Nov 2024 (1 year ago)