J shields
Thank you so much to all at Spencer’s Burley.
An amazing , professional team.
A special thanks to Tina (negotiator)and Sarah in the sales progression team, you both worked so hard to get the sale over the line and went above and beyond your roles on many occasions. I would recommend Spencer’s Burley, with no hesitation.... Read more
Seller
3rd Feb 2026 (6 weeks ago)
N Twitchin
Very good customer service from the whole team. Good advice and follow up given at all times. Jodie was particularly in charge of the sale of our property and provided 1st class customer service and demonstrated very professional know-how. We were kept informed through the whole process through proactive and timely communication. Would definitely recommend.... Read more
Seller
12th Jan 2026 (9 weeks ago)
J Parkinson
Thank you Spencers for a great service from the team especially Tina and Jodie who were very supportive and patient throughout my whole purchase.... Read more
Buyer
6th Jan 2026 (10 weeks ago)
C Barker
All estate agencies are only as good as the personnel they employ and during our recent house purchase in Bashley, Jodie went above and beyond to ensure that things went smoothly. Of all the different parties involved in our house sale and purchase, Jodie, who was acting for our seller, was the most communicative, always keeping us informed of developments. With many hiccoughs along the way she was kept busy but remained patient and professional whatever the difficulties and however trying our numerous questions were.... Read more
Buyer
12th Dec 2025 (14 weeks ago)
S houching
Spencers made my mums move so easy. My mum is 81 and was very nervous about moving. Everyone at Spencers kept mum and I up to date on everything, explained everything to us regarding the procedure. They couldn’t do enough for us. We would definitely recommend all at Spencers to our friends and family! Thank you, mum loves her new place. Xx... Read more
Seller
11th Dec 2025 (14 weeks ago)
T Horton
We have just moved to lovely Burley and are so grateful to Tina and the amazing team at Spencers. It had its twists and turns but Tina kept us going with her positivity and hard work to see it through. All the Team are very knowledgeable of Burley and the local area and we can’t wait to explore! We certainly can recommend Spencer’s! Lesley and Tony... Read more
Buyer
21st Nov 2025 (17 weeks ago)
J Palmer
We were navigating an incredibly difficult probate sale with Spencer’s after a passing of a very close family member. From the start it felt like it was very well managed and in safe hands with a very proactive approach, which generated more viewings than a previous agent. The Burley team were professional and well informed on the sale, no matter who you spoke to in the office. Tina especially was patient, proactive, and endlessly helpful, and guided us through every twist and turn with professionalism and kindness.... Read more
Seller
20th Nov 2025 (17 weeks ago)
J Ryder
Market knowledge second to none. Kept me well informed through the whole process, through proactive timely communication. Never needed to chase to find what was happening. Every member of the Burley team was professional and engaged in/understood the sale, whatever role they were playing - when you called the office no need to explain who you were, whoever answered. Very friendly and approachable; a pleasure to do business with, valuing me not only as a client but also as a person. Stayed well engaged right through to completion, particularly ensuring no hiccups from "sale agreed" to "exchange". And most importantly the property was sold!... Read more
Seller
11th Nov 2025 (18 weeks ago)
S Buttress
Huge thanks to Jodie and the team at Spencers Burley. We really appreciated the personal approach of this office which was especially useful coming from out of the area. Thank you for your patience and time working with us to find a home.... Read more
21st Oct 2025 (21 weeks ago)
J Davis
The gold standard of estate agency - as someone who has worked in the residential property space for over 25 years, transacting with a very large number of different estate agencies across the UK, Spencer's have been nothing short of exceptional throughout our entire journey - the very best in their market (and across the UK). 'Driven' by Heather, as well as Dan and Matt, and the rest of their support staff, the whole team ensured a solid journey throughout, always on top of the state of play and being proactive as and when needed. Fantastic experience, how all estate agents should be!... Read more
8th Oct 2025 (23 weeks ago)
D Roach
We decided to entrust Spencers to handle the sale of our property as they inspired confidence from the first valuation visit. The team at Burley were professional and well, just excellent! We couldn't fault the marketing and photography, and the viewings generated resulted in a quick sale. Superb communication and feedback throughout the whole process was totally faultless. Our biggest thanks goes to Tina who we felt went 'above and beyond' working on our behalf to secure our sale. We would highly recommend Spencers.... Read more
Seller
11th Sep 2025 (6 mo. ago)
J Mackey
We would like to thank the wonderful Tina for all of her help and advice in the purchase of our new home. We received weekly updates, and any queries we had have been resolved quickly and professionally. The whole process has gone smoothly and we would highly recommend Spencers... Read more
Buyer
4th Sep 2025 (6 mo. ago)
J gower
Without a doubt the best estate agent in the area - efficient - always replying promptly - nothing too much trouble - a great all round service from Spencer’s - Matt was lovely in every aspect to deal with and also the young girl Abigail was just wonderful... Read more
19th Aug 2025 (6 mo. ago)
G Leech
Hi Heather,
I’m writing to thank you for looking after us so well during the process to purchase Burwood House which completed last Friday.
You understood our brief and showed us relevant properties during our initial search. Following having an offer rejected on another house you pointed us in the direction of Burwood House. This proved to be an ideal choice and during the viewing we knew that it was the one for us….thank you!
While we knew that you were acting for the vendors you were both fair and always kind and considerate toward us. You were also always very quick to respond to any queries and followed the sale through to exchange of contracts with utmost professionalism.
Buying a property is always a stressful time in anyone’s life but Gill and I are grateful that you more than played your part in trying to ensure that the process was as smooth as possible.
A big thank you once again to you and the team at Spencers.
Kind regards
Graeme & Gill Leech... Read more
Buyer
8th Aug 2025 (7 mo. ago)
H marchant
Enormous thanks to Leanne of sales progression who has put in so much work chivvying the various links of a rather long chain towards the successful exchange of contracts today!
Well done everyone involved. A highly professional team.... Read more
Seller
1st Aug 2025 (7 mo. ago)
A Rist
Our experience when dealing with Matt Cowley was first class. I believe it was the first time when dealing with an agent that we felt total confidence in the whole process and we had a very rewarding relationship with the individual and the whole team around him. It was an unusually pleasurable house sale and purchase experience because of the professional and friendly approach to the whole process.... Read more
Seller
29th Jul 2025 (7 mo. ago)
S Tolson
Matt Cowley now runs this branch which is a huge gain for clients in Burley. I dealt with many estate agent during my years running a large holiday company and Matt was the most dynamic and professional of them all, always friendly and responsive delivering great results for our clients... Read more
25th Jul 2025 (7 mo. ago)
J winson
I have recently been searching for a property and been dealing with Matt Cowley, what a lovely chap and very helpful providing great advice. Although we didn't purchase a property off Spencers. When it comes to selling Matt will be the person we instruct, he is a credit to the company with superb service all round.... Read more
24th Jul 2025 (7 mo. ago)
G Hough
We have recently sold our home with Spencers and our experience was superb. Tina and Heather, the key agents during our sale, were both stand-out professionals and also incredibly friendly throughout the process. Heather took the instruction and made listing very straight forward and we were also very impressed with the knowledge she provided to prospective purchasers. Once a sale was agreed, Tina took the lead and provided regular updates to ensure all parties knew where they were and what was needed. Her experience and calm head ensured there were no bumps in the road which I am very grateful to her for. I would not hesitate to recommend them. Thank you.... Read more
Seller
4th Jun 2025 (9 mo. ago)
M Batch
I’ve just purchased a property through Spencers Estate Agent in Burley, and I couldn’t be happier with the experience. Tina and the team were absolutely fantastic from start to finish. Highly professional, helpful and always willing to go the extra mile to help me find and secure the right home. Nothing was ever too much trouble, their communication and support throughout the process made everything so much smoother. Compared to some other agents.
Tina and the all team at Spencers stood out for their professionalism, smart presentation and genuine Courtesy. It was truly a pleasure working with them, and thanks to their dedication I’m now the proud owner of an amazing new home. Highly recommended!
And you will not be disappointed
Thank you
Kind regards
Mark batchelor... Read more
Buyer
29th May 2025 (9 mo. ago)
M Watson
Tina and the team at Spencer's have been instrumental in ensuring our recent sale completed. It became very protracted at the end and Tina's persistence and hard work resulted in a successful sale. Would highly recommend the team at Spencer's of Burley.... Read more
Seller
6th Apr 2025 (11 mo. ago)
J Kirby
Our search for our new home began and ended with Spencer’s, Burley, coming from Buckinghamshire to the New forest with limited knowledge of the area, Spencer’s helped us realise what type of home we wanted, as well as giving us key information on different area’s and all their amenities. Once we had our offer excepted the communications were excellent, Heather was exceptional with keeping us, our vendors and all involved solicitors up to speed. We honestly cannot recommend them enough. So Thank You Heather and your team for all your Help.... Read more
Buyer
5th Apr 2025 (11 mo. ago)
V Gillings
Tina and Heather are consummate professionals. They have the skill of being both friendly and efficient. They kept me informed on the long journey to sell the family home.
I choose Spencers as they had sold for me before and I knew that they had the specialist skills to market a forest property. I would recommend them to anyone with a forest property to buy or sell.
Oh and all the team are lovely.... Read more
Seller
2nd Apr 2025 (11 mo. ago)
J Newman
High standard agent... Read more
30th Mar 2025 (11 mo. ago)
D Beeston
We have just concluded a very complex purchase with Spencer’s, and believe that it would not have successfully transacted were it not for the professionalism of Tina at Spencers Burley. Communication was clear, timely and structured. This together with tenacious approach to detail, meant that at all times we knew where we were in the process, what actions were required to progress and who was being held to account. A big THANK YOU to Tina, Dan and the Burley team!... Read more
Buyer
27th Mar 2025 (11 mo. ago)
G Adams
From the initial visit to my property through to completion I felt well supported by the team at Spencers. They organised a great stream of viewings ending in a successful sale. Tina kept a close eye on the whole process and was able to navigate any “bumps in the road” with great diligence. Thank you.... Read more
Seller
26th Mar 2025 (11 mo. ago)
A Knockton
We recently had the pleasure of engaging with Tina from Spencers during our home-buying journey, and we cannot recommend her highly enough! From start to finish, Tina was incredibly patient, professional, and supportive, especially as we navigated some challenging moments in the purchase process. Tina's dedication and expertise made what could have been a stressful experience so much smoother. She always kept us informed, answered our questions with care, and went above and beyond to ensure everything stayed on track. We are so grateful for her hard work and kindness—thank you, Tina, for helping us find our new home!... Read more
Buyer
27th Feb 2025 (1 year ago)
J Pajak
A great experience with Spencers. Very friendly and knowledgeable team.... Read more
11th Feb 2025 (1 year ago)
Dawn
We recently completed on the very speedy sale of our property in Burley all thanks to the amazing team at Spencers. The whole team worked together, were understanding, kind, friendly, professional with a wealth of knowledge of the market and local area.
We must say that Tina was proactive, solved all issues that arose quickly to ensure the sale stayed on track and supported us throughout the whole process which we really appreciate.
A huge thank you to Tina, Jodie and Heather.
We would highly recommend Spencers of Burley to all.... Read more
Seller
10th Feb 2025 (1 year ago)
S Leigh
Very clear and helpful. Tina was a wonderful focal point and easy to contact... Read more
21st Jan 2025 (1 year ago)
Alyson
I found the staff very knowledgeable and efficient and helpful. We relied upon them hugely as we live some way away from the property being sold. They facilitated finding a suitable buyer and kept in touch with us during the period between accepting the offer and exchange and completion. We are very pleased we chose them to act as our Estate Agent.... Read more
Seller
20th Jan 2025 (1 year ago)
Loubylou

We chose Spencers because we liked their more engaging and less ‘hard sales’ but still highly professional approach. Also, when searching for the right agent, we were advised by many, that our property would likely be attractive to the London market. Spencer’s offered the benefits of a London office and this helped facilitate potential buyers looking to relocate.
We found the marketing materials produced to accompany the sale of high quality and this was supported by their social media activity.
Our selling journey hasn’t been without its challenges. Pretty stressful at times but we believe Spencer’s tenacity and less aggressive approach, have been contributory to reaching a positive conclusion in the end.
We were fortunate enough to achieve within 3% of our guide price, which in the current housing market, we were more than happy with.
Particularly thankful to Jack, for bearing with us and the difficult conversations he had to deal with.
All of the Spencer’s team, agents and office personnel that we dealt with, we always found responsive and professional.
We wouldn’t hesitate to use Spencers again or recommend them. We wish them all the best for the future. Thank you guys!... Read more
Seller
30th Oct 2024 (1 year ago)
J Gibson
Heather at Spencer's in Burley is extremely friendly, helpful and professional. A delight to work with!!... Read more
25th Oct 2024 (1 year ago)
J Folwell
fantastic service from the staff from viewing properties to the support recieved while purchasing the property. Would strongly recommend using their services... Read more
Buyer
22nd Oct 2024 (1 year ago)
K Welsh
Cannot thank the team enough! Especially Jodie who went above and beyond .
Extremely professional! she worked very hard to make the sales happen , Thankyou for helping us buy our dream home !????... Read more
Buyer
14th Oct 2024 (1 year ago)
S Peters
We at SCP Architectural Designs are always happy to work with Spencers Estate Agents Burley they are at the top of their game and a delight to deal with.... Read more
10th Oct 2024 (1 year ago)
T Tupper
Spencer’s were the agent selling our property and although it took time to sell they were totally professional from start to finish.
Tina was our main connection and the one who was mostly showing people around our home and what a delight Tina was to work in every way she dealt with us and with the people she was showing round and if we were selling again it would be Tina that I would contact first because that’s how good we found her to bee and would give her a five star rating in all aspects of her and Spencer’s work.
Well done Tina
Regards Terry & Carol... Read more
Seller
5th Oct 2024 (1 year ago)
C gargaro
Spencers provided us with a very professional, knowledgeable and stress free sale of our property. The whole team worked together well to ensure that there was always someone who could answer our questions. Particular thanks to Heather who dealt with the instruction and to Tina who managed the sale process.... Read more
Seller
24th Sep 2024 (1 year ago)
S robinson-smith
Excellent experience with the team at Spencers selling our house in Burley Very professional in every way Would highly recommend... Read more
Seller
23rd Sep 2024 (1 year ago)
T Williams
Rubbish website.... Read more
20th Sep 2024 (1 year ago)
H Yardy
I have just completed on my dream home in Burley! Tina and all the team at Spencer’s have been fantastic to work with from start to finish. Tina went above and beyond with her help and advice throughout the whole process and I can’t wait to move in to my new home! Thank you Tina!... Read more
Buyer
16th Sep 2024 (1 year ago)
A Brooks
Spencers have made purchasing a new home a delight and as straightforward as can be. Tina has a wealth of knowledge of the local area and had the answer for every question we threw her way, from Septic tanks to Pony Club.
Communication has been easy and efficient with the Team going above and beyond to help with our search. We really appreciate all the time that has been put in and would happily recommend Spencers to anyone looking to either buy or sell in the area.... Read more
Buyer
3rd Sep 2024 (1 year ago)
J Clarke
Excellent experience from start to finish selling our home in Burley. We went on the open market at the beginning of March and sold within a couple of weeks for full asking price. The Spencers team worked hard on our behalf to keep things on track between offer and completion and responded quickly to all queries.... Read more
Seller
28th Jul 2024 (1 year ago)
D O'Donnell
Spencers are a very professional agent I would thoroughly recommend. Jodie was extremely helpful and diligent throughout our hunt and the subsequent purchase of our new home.... Read more
Buyer
25th Jul 2024 (1 year ago)
Sarah
Excellent service, very professional, very helpful and accommodating - especially from Tina West. Will definitely recommend.... Read more
13th Jun 2024 (1 year ago)
Sue7454
Spencer’s have just sold our house in Burley. They have worked hard and diligently continuing the process from beginning to end. Tina West in particular has kept us updated on the process being dedicated and professional throughout providing a personal service and going that extra mile to ensure a successful completion.... Read more
Seller
23rd Apr 2024 (1 year ago)
K Bearman
We just had a brilliant experience working with the team at Spencers in Burley. Jodie, Tina and Heather work seamlessly together and there's no doubt the sale went through as efficiently as it did because of them. We're really grateful to them and wouldn't hesitate to recommend them. Really impressive and very decent professionals.... Read more
8th Apr 2024 (1 year ago)
C Sadler
A brilliant, proactive team who in a challenging market always went the extra mile to achieve the best outcome. Communication was exemplary always had feedback, always available to discuss concerns and their positive team culture with the other offices ensured an increased outreach of potential buyers, they genuinely wanted to sell my house. I cannot praise the team enough there were an absolute pleasure to work with and would highly recommend anyone selling their home. Particular mention to Heather who demonstrated astute negotiation skills and held often very shaky situations together.... Read more
Seller
27th Mar 2024 (1 year ago)
P H
Excellent and professional service. Definitely recommended.... Read more
18th Mar 2024 (2 years ago)
K Waters
We purchased a property from Spencers New Forest and were really impressed with their efficiency and prossionalism, it was a pleasure to deal with them.... Read more
Buyer
15th Jan 2024 (2 years ago)
S Fisher
We started the process to sell in April 2022, Spencers (in partnership with Spotlight)
Sue / Dan / Tina came around and we signed up. Initially an over priced recommendation. So
We reduced it a little and had a lot of interest. Several offers that fell through later in the process, all for different reasons. The market was falling and we made several price reductions totalling about 10% in the end. Through out this we did get plenty of support and a keen engagement from Spencers and Spotlight with us. 18 months later we accepted an offer via Spencers, who did negotiate and chase all potential purchasers and the solicitors. We are now exchanged and relaxing finally.... Read more
Seller
6th Dec 2023 (2 years ago)
J Bucknell
Just recently completed on the purchase of our new family home through Spencers. From start to finish we've felt looked after and the customer service and communication has been excellent. Pippa and the team have made the process as straightfoward as these things can be. Much appreciated by us and we highly recommend!... Read more
Buyer
24th Nov 2023 (2 years ago)
We didn’t get to meet the person selling our home so she didn’t take to opportunity to ask us anything about the house, nor about life in the village... Read more
Seller
30th Oct 2023 (2 years ago)
R CORDERY
Heather at Spencers was absolutely brilliant throughout what turned out to be a very long winded and challenging transaction.
I would thoroughly recommend their services. Friendly and professional !!... Read more
26th Oct 2023 (2 years ago)
J Clowes
Thank you to the Spencers Team (Heather, Mel, Lauren, Dan and all colleagues) who helped secure the sale of our New Forest property in a challenging market.... Read more
Seller
27th Sep 2023 (2 years ago)
C tovey
Great job! Have just had a great experience selling thru Spncers. It wasn’t a simple process but Tina at the Burley office made it happen. Real expertise and great client attention got us all there in the end!... Read more
Seller
18th Aug 2023 (2 years ago)
J Chapman
We recently used Spencers for a house purchase. Spencers and in particular Tina, were extremely efficient, professional and above and beyond helpful, resulting in a stress-free purchase. I would recommend thoroughly.... Read more
Buyer
8th Aug 2023 (2 years ago)
K Loudoun
All the staff at Spencers Estate Agent Burley were very helpful in securing the purchase of my property. My especial thanks to Tina who went beyond the call of duty to assist. I would definitely recommend this estate agent.... Read more
Buyer
16th Jul 2023 (2 years ago)
J warnes
Spencers have been fantastic. Going above and beyond to help with the sale of our property. Always helpful.... Read more
Seller
11th Jul 2023 (2 years ago)
T Warren
An excellent, friendly, informative and professional company. We were regularly kept up to date with our sale and Spencers went above and beyond when an issue occurred halfway through the sale. Highly recommend.... Read more
Seller
7th Jul 2023 (2 years ago)
W Melbourne-Thomson
We’ve had a great experience buying with Spencers. We found Tina and Jodie to be highly knowledgeable of the property, and they handled the whole process with honesty and professionalism.... Read more
Buyer
6th Jul 2023 (2 years ago)
P Gulliver
Spencer's were very friendly and professional throughout the sale of our mother's house in Burley.Tina dealt with all issues promptly, and was very understanding of the problems encountered when selling a house through probate.
The whole team in the Burley office have a great deal of local knowledge, thanks.... Read more
Seller
21st Nov 2022 (3 years ago)
L Grimmer
We have bought and sold through Spencers Burley office and each time we have found the whole team to be professional, extremely friendly and very supportive. Our request on our house viewings where met with understanding and followed out respectfully. I only wish our current purchase was with them!... Read more
Seller
31st Oct 2022 (3 years ago)
C Johnson
Jodie has been a star supporting not only her client but also me as the Vendor to successfully navigate a difficult sale.
She was sympathetic when my sale fell through and I was forced to resell my property, whilst managing to retain the property I wanted to purchase. She has the skill to remain the unflappable professional, fully informed of all parts of the chain to a successful conclusion. Thank you Jodie.... Read more
Seller
18th Sep 2022 (3 years ago)
J Castle
Spencer's I have known for learly 20 years and the service is still amazing and friendly... Read more
24th Aug 2022 (3 years ago)
H Grewal
A very friendly, professional and proactive agent. Buying a house can be very stressful but thanks to Tina's help we were able to smooth out the inevitable issues that arise when buying in the New Forest. Thank you to the Team and Tina in particular for a great service.... Read more
Buyer
17th May 2022 (3 years ago)
J Baker
An excellent service throughout. It is publicly known how stressful the business of house buying and selling is but, even though `I was the buyer and not directly a client, I was kept informed at all stages, I received a most sympathetic hearing when I faced problems and quite frankly, I trusted them. I will happily recommend this practice to carry out the services required professionally, efficiently, tactfully and generally in all aspects to the best of their ability.... Read more
Buyer
13th May 2022 (3 years ago)
R Ray
We would like to thank all the professional staff at Spencer's estate Agents in Burley. They were always polite and helpful.
We were very impressed with the brochure and photography, and we were kept informed every step of the process ,with weekly updates from Tina.
Many Many thanks again
David Hailes and Rebecca Ray... Read more
21st Apr 2022 (3 years ago)
I Barton
Excellent service from the folks at Spencers - did everything possible to speed things along :)... Read more
2nd Apr 2022 (3 years ago)
A Barbieri
Thank you so much for selling our house, one of the best Estate Agent we've used so far and we have used many. Tina West was very Professional, helpful right to the end. Spencer's at Burley certainly ticked all the boxes for us. All the staff at Spencer's could not of been more helpful. Credit to the Manager! Thank you to all. Andy & Karen Barbieri... Read more
Seller
28th Mar 2022 (3 years ago)
H Handcart
The team at Spencers did an excellent job at aligning us well with the local Vendors, and provided plenty of timely advice to help us speed up the transaction.
Definitely recommend ????... Read more
8th Mar 2022 (4 years ago)
B Mckee
This was a life time property purchase for us and there was great help from Tina and Spencers in seeing us through the tortuous process of exchange and completion with tact and efficiency. Spencers remain our first point of call in the property market.... Read more
Buyer
4th Mar 2022 (4 years ago)
G Lawrence
Spencers have been excellent throughout the purchase of our new home. Hannah has been extremely helpful throughout the whole process, many thanks!!!... Read more
Buyer
3rd Mar 2022 (4 years ago)
M Whitehouse
We've just bought a house in Burley, through Spencers' office in the village. No house purchase is ever really straightforward, and this one definitely wasn't! We dealt mostly with Hannah, who, throughout the various twists and turns, was consistently helpful, friendly, patient and professional, keeping our purchase on track. Dealing with Hannah, and all other members of Spencers' staff who we came into contact with, was a very positive experience, and I've no hesitation in recommending them.... Read more
Buyer
2nd Mar 2022 (4 years ago)
T Fields
I cannot speak highly enough of the Burley office, they have been extremely helpful with answering all of the questions that I had. I will definitely use them in the future and I recommend anyone else to. A friendly, informative and efficient service! Thanks guys.... Read more
26th Oct 2021 (4 years ago)
T Lindsay
I chatted with Hannah over the phone. She was extremely knowledgable and couldn’t have done more to help - absolutely superb. Would highly recommend.... Read more
26th Oct 2021 (4 years ago)
T Mckenty
I made an initial enquiry for properties in the Burley area and received an immediate response from Hannah who was very professional and listened . She talked me through my requirements and budgets and sent two properties that may be of interest the same day. I had rang several agents and Spencers of Burley were the only proactive company. Good work. Will defiantly recommend.... Read more
20th Oct 2021 (4 years ago)
G Henry
Great team! And Tina West is brilliant.... She seems to know exactly what you're looking for - and her local knowledge is encyclopaedic! Even though in the end, through no fault of theirs, we didn't end up buying a Spencers property, Tina has remained a fount of knowledge - indispensable!... Read more
19th Oct 2021 (4 years ago)
I Morris
The Spencers team in Burley have been extremely helpful and professional throughout my property search, particularly Hannah and Jodie who completely understood my requirements and have been excellent at sharing the details of new instructions for me to consider. Highly recommend.... Read more
14th Oct 2021 (4 years ago)
C Olpin
Exceptional customer service at the Burley office, the team were so friendly and knowledgable. They always went above and beyond, and nothing was ever too much trouble. I'd highly recommend this new forest agency to anyone looking to buy or sell in the area .. 5* :)... Read more
14th Oct 2021 (4 years ago)
C Thomson
Highly recommend this agency, nothing was ever too much trouble for the ladies in the office. Knowledgeable, professional and helpful with all our enquires. Thank you Spencers!... Read more
13th Oct 2021 (4 years ago)
M Newton
Tremendous effort from the Spenser's team in Burley, especially Jodie, totally professional and courteous at all times when we were enquiring quite often as to how the sale was going and Hannah, the consummate professional in achieving a realistic offer for our property keeping us informed all the way through the process,... Read more
Seller
11th Oct 2021 (4 years ago)
E Franzese
We instructed Spencer’s to take on the job of marketing and selling our home. From the outset we were struck by the efficiency and professionalism of this company. It stood out from the crowd. We were lucky enough to have Emma Hughes from the Burly office looking after us. Emma has been fantastic. At all times Emma made herself available to us to answer questions or any concerns we had. She worked effortlessly through some difficult times to produce a sale. Her professionalism, knowledge and skill really helped during every part of the process. The marketing, the reach Spencer’s have, the professionalism of all members of staff has been impressive. We would highly recommend this company to anyone who is looking to sell their property.... Read more
Seller
3rd Feb 2021 (5 years ago)
A Pearson
We have just sold our parents' house through Spencers in Burley and were lucky enough to be looked after by Emma, our experience could not have been bettered. Emma was a joy to work with, totally professional, diplomatic, delightful and and went beyond the call of duty to help with all aspects of the sale. I could not recommend any more highly. Thank you Emma and thank you Spencers.... Read more
Seller
18th Jan 2021 (5 years ago)
G Valentine
Emma was absolutely outstanding in every way. She kept us fully informed, went out of her way to help throughout a sale process which was perhaps not as straightforward during lockdown as it could have been in 'normal' times, frequently going above and beyond the call of duty in terms of assisting us with local issues as we were selling from a distance. We couldn't have done it without her professionalism, diligence and experience and would highly recommend the Burley team as agents for a house sale in the area. Many thanks to you all.... Read more
Seller
13th Jan 2021 (5 years ago)
M Elliott
A big five star rating for Emma who went the extra mile above and beyond in ensuring we were able to iron out all the issues surrounding our recent house purchase. An effective efficient and courteous service throughout the process. Thank you Emma.... Read more
Buyer
11th Dec 2020 (5 years ago)
L Tokarzewski
I found my dream home in The New Forest in a very short space of time, thanks to Spencers, Burley. Delighted by the service received from a highly professional team that quickly matched our family up with the perfect property. Sue, Tina, Emma and Alan are a pleasure to deal with. They were involved throughout the process, ensuring Completion was speedily achieved.... Read more
Buyer
13th Feb 2020 (6 years ago)
S Claydon
What a lovely surprise. Finally an estate agent that does what it says. Professional with a great personal touch. We cannot praise highly enough the negotiation skills of Tina West. I think if ever a hostage needed some help then she's the one to get whoever released. Many thanks to all the staff at the Burley branch for there professional help and patience. Well done.... Read more
5th Feb 2020 (6 years ago)
D Hill
Just completed a sale on a property in Bransgore. For various reasons (none of them down to Spencers) the process took over a year from start to finish. Finding a buyer is often the easy bit, the real work usually starts after this and in our case this was very definitely true. Alan, Tina and the team were absolutely fantastic throughout and are testimony to why you need a local agent fighting your corner. They are not the cheapest agents in town for a very good reason and I would thoroughly recommend them to anyone looking for support during what can sometimes be a very complicated process. They are worth every penny.... Read more
Seller
3rd Dec 2019 (6 years ago)
S cox
Very clean nice people good position very nice hotel... Read more
30th Nov 2019 (6 years ago)
J Zinone
Very polite friendly staff & perfectly cooked food at really reasonable prices... Read more
27th Nov 2019 (6 years ago)
R Chauhan
It has been a pleasure to work with Spencers on our first purchase. They provide a very professional service and do a fantastic job at communicating and coordinating with ourselves and our sellers.... Read more
Buyer
25th Nov 2019 (6 years ago)
G Orchard
A pleasure to buy a property through this agent. Very professional and easy to deal with without any pressure. Very attentive and always on the ball, speedy return of calls and if negotiator not available another member of staff knew the details. Would certainly recommend and would use if selling a property.... Read more
Buyer
11th Nov 2019 (6 years ago)
S Stephens
We found Spencers very helpful with both the sale of our property and our purchase. Good communication so we knew what was happening even though our process was not straightforward (not any fault of Spencers I should say).... Read more
Seller
28th Oct 2019 (6 years ago)