A shohid

I arranged a viewing for the second of September and was asked to provide 3 months of bank statements and payslips, which I did straight away. The agent then asked me to pay a deposit, which I also paid. I was told I’d hear back once the landlord confirmed.
Days passed with no updates. When I chased, the agent claimed he had emailed me, but no email ever arrived (even though I had received all his previous emails without issue). After further follow-ups, he admitted he may have sent it to the wrong person.
Eventually, I was told there were “issues with the landlord” because the previous tenant hadn’t ended their contract and wanted to move back in. The only response offered was to refund my deposit no apology, no accountability, no alternative property.
I got my money back, but the complete lack of professionalism and communication wasted 15 days of my time. Terry, if you are reading this, please understand how unacceptable this experience was. Future tenants deserve better than having their time and trust wasted.... Read more
Tenant
11th Sep 2025 (6 mo. ago)
S PARAMASIVAM
I'm tenant of 3bhk house from Stacie Templeton Estate agent , I'm very happy to Moving my house ,and Agent also Nice to approach and Respective , I wish to Take property for tenants... Read more
Tenant
2nd Apr 2024 (1 year ago)
Ana
So ,this Agency (which i dont know if it is a real agency ) Never answers the calls and emails .I have been trying to contact them for 3 days in regards a property they have in zoopla .So I’m confused .It should not be so hard to be in contact I don’t understand.... Read more
16th Nov 2023 (2 years ago)