Anonymous Homeseller
A big thanks to Foxtons in Norbury for helping me to sell my property. My agent Chris Read really knew his stuff and was the most helpful and friendly person to deal with. He really did make the whole process so much smoother... Read more
Seller
30th Jul 2024 (1 year ago)
C Daly-Browne
I recently sold my property with Foxtons and had a very positive experience. The property I was selling was that of my late grandfather so there was a times issues with the estate however the team at Norbury were incredibly helpful throughout the entire sale process. I would like to give a special mention to Chris Read and Khan Broughton for their hard work and commitment to helping me achieve the best outcome possible. They were always on hand to answer any questions, provide support and even helped look out for the property as it was vacant and I did not live local. I've no doubt that the process would not have been as smooth if it were not for them and I am grateful to have had them as my agents. Would highly recommend!... Read more
Seller
15th Dec 2023 (2 years ago)
C newell
Excellent and professional service from start to finish. A huge shout out to Khan who consistently kept us up to date throughout the sales process and worked tirelessly to secure the perfect buyer for our home. Once the sale was agreed he worked very closely with our solicitors to ensure a smooth process. A huge thanks to Khan, Chris and the whole team at the Norbury branch for your service!... Read more
Seller
1st Dec 2023 (2 years ago)
I hassan
I would just like to say a big thank you to all the team at the Foxtons Norbury Branch for dealing with the sale of one of my properties.
A special thanks to Chris Read.... Read more
Seller
1st Dec 2023 (2 years ago)
S Uddin
Just had my exchange and completion finalised and would like to say a big thank you to Chris Read, who was both very supportive and professional throughout the process. A complex case working towards a tight deadline, Chris was excellent with communication with both parties.... Read more
1st Dec 2023 (2 years ago)
A reheman
We recently purchased a property through Foxtons mr khan boughton is the agent who helped us and went out of his way to make sure everything went smoothly such a wonderful person... Read more
Buyer
30th Nov 2023 (2 years ago)
I Lewis
Big thank you to Foxton Estate Agent & special thanks to Andre Wallace of Foxtons for his hard work, commitment, working late evenings / weekends & always availability to speak to when I had questions. 5 star service!... Read more
23rd Nov 2023 (2 years ago)
E Getmanskaya
I would like to thank “Foxton” real estate agency for their professionalism and excellent service. We found the apartment very quickly and successfully, everything was as we wanted. Seth, a very qualified and responsible agent, helped us in this matter. Thanks to his professionalism, he was in touch all the time. We are very satisfied! Contact him, you won’t regret it!... Read more
Tenant
2nd Nov 2023 (2 years ago)
I Aydin
Sincere thanks to Kevin and Khan on my property sale. They deliver the excellence service with a result driven attitude! They nail the sale with no excuses. I highly recommend Foxtons Norbury, they are the best!... Read more
Seller
22nd Oct 2023 (2 years ago)
C B
Andre Wallace took me out on a few viewings and although we didn’t manage to find a property, the service was impeccable. Highly recommend Andre... Read more
2nd Oct 2023 (2 years ago)
C Jansz
Absolutely brilliant service from Khan and Chris at Foxtons Norbury. They genuinely couldn't do enough for us.
My partner and I were searching for a property for over a year, and had been through our fair share of estate agents - most of whom were clearly only interested in taking our money.
However, from our initial conversations with Khan and Chris, to finalising our house purchase, they have been nothing short of amazing. They were both quick to respond and transparent in their communications, as well as remaining professional throughout the process.
If you're looking to buy, or sell, in the area I would highly recommending doing so through them.... Read more
Buyer
28th Sep 2023 (2 years ago)
Laura
Chris and the team and the Norbury branch were fantastic. They ensured a speedy sale and were very personable and proactive.... Read more
Seller
27th Sep 2023 (2 years ago)
C Williams
Chris at Foxtons was brilliant! Throughly helped me through my house purchase, couldn’t have done it without you! Foxtons acted impeccably professionally throughout the buying process. Cannot thank you enough!... Read more
Buyer
26th Sep 2023 (2 years ago)
E Eisele
The highest standards of service from start to finish - we really cannot praise the Norbury branch of Foxtons highly enough. The team, particularly Chris and Khan, were so attentive and generous with their time and expertise - it really felt like nothing was too much trouble. They sold our property and helped us enormously with our search, always conducting themselves with the utmost professionalism. Their knowledge of the local area and the system of buying a house was second to none, and they supported us throughout the process. Thank you for all that you did for us - we will definitely be working with you again in the future!... Read more
Seller
26th Sep 2023 (2 years ago)
D Jayaratnam
Andre was really efficient and proactive in my search for a property, in this competitive renting market. He managed to get me viewings on short notice. 100% will recommend.... Read more
Tenant
25th Sep 2023 (2 years ago)
Kings
Fantastic service from Seth who was always keeping me up to date when new properties became available with top quality advice, friendly personality, responding swiftly in emails and on the phone.... Read more
25th Sep 2023 (2 years ago)
V Adeoye
Seth made the whole renting experience seamless! I definitely recommend.... Read more
Tenant
25th Sep 2023 (2 years ago)
S Varinda
The Norbury branch is a 5 stars.
We had the pleasure to deal with Jack Pinion and he was very positive in helping us to find potential tenants.
He was very friendly, professional and always pleasant, he answered promptly to all our calls, message and emails.
He worked hard to let our house very quickly. We definitely use them again in the future.
Thank you Foxtons and thank you Jack.... Read more
Landlord
24th Sep 2023 (2 years ago)
They over value your property then ask you to reduce it by £50,000 to then ask a few weeks later to drop it even more. If Chris Read valued your property correctly in the first place they wouldn’t have to ask you to do that. It seems he over values, makes you drop the price, then again and then you get a sale for the price that other estate agents valued your house at originally. Worst experience ever!... Read more
Seller
24th Sep 2023 (2 years ago)
S solo987
Shambles of a place. Never been messed around by an estate agent like this. Told we could view three houses. Requested multiple times for the photos and information and nothing given. Showed up and the houses didn’t even come close to our criteria. Awful service. Don’t bother.... Read more
21st Sep 2023 (2 years ago)
K Wajda
The best agency I have had so far, Andre Wallace, agent and Jack Pinion, manager, wonderful people, very nice and helpful, working with them is a pure pleasure, thank you very much... Read more
21st Sep 2023 (2 years ago)
Lemuel
From my very first house viewing all the way through to completion of the sale, Chris Read at Foxtons, Norbury has been wonderfully reliable, knowledgeable and always contactable. He has made this sale so quick and easy. I couldn’t recommend more highly.... Read more
Seller
21st Sep 2023 (2 years ago)
J londoño
Real estate agent Seth provided us with excellent service and advice throughout the entire process. I liked the experience with Foxtons.... Read more
21st Sep 2023 (2 years ago)
P Lamerton
The Norbury branch is definitely worth 5 stars. They worked extremely hard to let our house very quickly. Furthermore, all the representatives were friendly, pleasant, knowledgeable and professional to us and also to the potential tenants. Jack Pinion answered all our phone calls and emails very quickly and has continued to do so as as we have requested some after-sales service. We can HIGHLY RECOMMEND them. Thanks Foxtons!... Read more
Landlord
20th Sep 2023 (2 years ago)
E Estafanous
Collected by an amazing young lady called Britney from Norbury branch, showed me three proberty, very knowledgeable and helpful, answer all my query and questions, followed me with email when arrived home to give more information for-some question not had the answer in time of the viewing ,... Read more
20th Sep 2023 (2 years ago)
J patel
We had never dealt with such a friendly, professional, kind and estate agent until Aleksandrs jegorovs showed us around home. Alex was patient, helpful and honest and listened to our needs. Alex has been amazing from start to finish and continues assisting us with our home. Nothing is too much trouble, and Alex always has the answers.
The Good Estate Agent is the only place you need to visit when looking for a home.... Read more
19th Sep 2023 (2 years ago)
E Abraham
I had an exceptional experience working with Aleksandrs Jegorovs. He was incredibly responsive and professional throughout the entire home renting process. He helped me find properties that matched my criteria and provided valuable insights to help me make informed decisions when purchasing my dream home, also negotiation skills were top-notch, provided exceptional communication, promptly addressing any questions or concerns I had. His professionalism and positive attitude made what could have been a stressful experience remarkably smooth and enjoyable. Thank you for your outstanding service !... Read more
18th Sep 2023 (2 years ago)
L Camara
Khan and Chris from Foxtons helped us to buy our first property. The whole process was clear and fast. We would like to thank you Foxtons Norbury for everything... Read more
Buyer
18th Sep 2023 (2 years ago)
H Patel
I am so happy with Foxton service special thanks to Aleksandrs Jegorovs who helped me with paper work... Read more
18th Sep 2023 (2 years ago)
W stach

Try to avoid unless you'd love to lose your money. We had more than £1100 deposit. We lived there for less than 2 years. Around April they gave us notice to move out. When I called them to ask why I've been told it's landlords decision and they don't know why. When I suggest we can pay more, straight away he told me new price which was higher for 85%! I could understand rise of the rent but 85% it's unfair. When we moved out they refuse to give us our deposit back. They said we damaged kitchen units (never been replaced so they're over 20 years old...) I asked around 5 times to compare their photos before we moved in with ours when we moved out (see attached photos of "destroyed" kitchen units) but they never replied. They also deducted £350 due to professional cleaning of the flat. Doesn't matter that they didn't even hoover flat when we moved in, fridge stank like dead rats (it took my girlfriend 3 days of everyday cleaning to make it better). My girlfriend is cleaner and she did even too much comparing how they gave us the flat but we've been told it needs to be professionally cleaned so remember to prepare £350 for professional cleaners when you will move out. Last deduction was for a week of rent back in November. We didn't pay it because main drain pipe was blocked on outside of our flat so we couldn't use the only bathroom. It took them week(!) to fix it. Week of struggling with basic human needs. We never felt humiliated like this before. Finally after week (and many, many calls both to agency and building management) they send plumbers which fixed the problem in around 2 hours. It was that simple and yet took them week to do so. If that would happen to anyone from foxtons they will sort it out same day but me and my girlfriend can suffer. We had to drive around to family and friends so we can use toilet and have a shower and yet we have to pay for that "pleasure".
Another things worth mention:
-few months after we moved in the whole building turned into construction site. Dust, vibrations, noises but most important we lost access to parking spot which was included in the rent! The renovation of the building took around 1.5 year. First week after it was finished they send us notice to move out :) perfect scam because if we would knew about refurbishment of the building then we would never rent it.
-arrogant stuff (except maybe 2 people) especially Property Manager Nicole Smith. Never before I met so unpleasant, arrogant and racist person in my whole life.
- when they ask us to make viewings I gave them time at evenings 2 days a week. Most of working people (like me and my fiancée) have free time after work so that would be perfect for both parties. Also I don't want anyone to walk around our flat while we're not there. I think it's normal unless the flat would be completely empty but it wasn't. Instead I heard they have keys and they will access flat anytime they want (what a hit into out privacy and security...) great response to a tenants but after I explained them that in agreement access to flat via keys is reserved only for emergency situations they let go for a while but we went through this conversation another few times. Such an arrogant people it is just hard to believe. It's not like I told them I won't let anyone in. I agreed for viewings and let them add me to what's app group so it was easier for them to book viewings but the only condition we had was to make viewing while me or my girlfriend will be at home.
I could write a book about renting from Foxtons but those few examples should give you an idea how they can act like. I don't know how they treat other tenants but that's how they treated us. We will fight back for our deposit as we worked hard for that money and won't let them have it for that nonsense reasons without showing any good proof.
Sorry for my English but it's not my native language.
Stay well whoever read it!... Read more
Tenant
9th Sep 2023 (2 years ago)
K Wheeler
Professional approach from Chris and Khan at the Norbury branch achieved a sale within a good timescale. Particularly impressive given how tough the market is at the moment - we can’t thank them enough.... Read more
Seller
5th Sep 2023 (2 years ago)
A As
After going through 3 previous well known agents, none of which were able to find a suitable buyer, we opted to ask Foxtons (who had just opened a new branch in Norbury). Chris Read and Sebastion PazMeza were polite, courteous and professional from the outset and we soon had many viewings arranged, which led to several offers. They achieved the sale at the asking price and we have exchanged today. It was a pleasure to work with them and with the Foxtons team, and I sincerely thank and highly recommend them !... Read more
Seller
1st Sep 2023 (2 years ago)
K
Selling a house for the first time is a very nerve wrecking experience. I really felt like a fish out of water trying to find the right agent for the timeline and price I wanted. When Chris came to see the house, he had 100% confidence that he can sell it quickly and was realistic yet ambitious about the price!
I was thrilled that they had viewings lined up before we even listed the house and it had an agreed offer within a week (even before it was listed)! He and Khan kept in touch through the whole process and made sure that everything finished in a timely manner! Thank you! Highly recommend them! It’s true they take more commission, but they are motivated and back themselves with direct actions!... Read more
Seller
1st Sep 2023 (2 years ago)
R Uniyal
A big thanks to Andre Wallace for setting up our new home. He was helpful and efficient throughout. And a big thanks to Foxtons Norbury team too.
-Rohan and Victoria.... Read more
18th Aug 2023 (2 years ago)
D Rocha
The team was super helpful! Alex did a great job showing me the house and send me the documents necessary to sign the agreement. Furthermore Jack was also quick to review my offer and recommend me to the landlady. I highly recommend Foxton!!!... Read more
11th Aug 2023 (2 years ago)
P Lester
Ever since I tasked Foxtons with managing our two rental flats, they have been nothing short of first class. Jack Pinion—who heads up lettings at the Norbury office—is exceptionally good at his job. He's an excellent communicator, who always responds right away and found us a great set of tenants within days of our previous one giving notice. I cannot recommend him highly enough.... Read more
Landlord
8th Aug 2023 (2 years ago)
J Evans
Jack and Andre went above and beyond to accommodate my needs, meeting a tight deadline with lots of communication and enthusiasm to get me a tenant. Would highly recommend!... Read more
Landlord
27th Jul 2023 (2 years ago)
G Nazareth
Over promised and under delivered in my experience.
I liked the photos and the advertisement of my flat but then it went 'live' with the wrong price and there was generally a big lack of communication. I was chased up to get my property on with them and after I did so, I didn't hear from them at all.
Additionally they charge 2.5% and I don't believe they do anywhere near enough to justify that price.
I'm sure my experience is not the norm but given the reputation they have and the price they charge they should be able to sell properties in all conditions.
I wouldn't use them again.... Read more
Seller
9th Jul 2023 (2 years ago)
S Virk
Louis and Chris made the process of buying my first home such a breeze! They were a pleasure to communicate with and were always super friendly and polite.
Louis understood exactly what we wanted and was absolutely fantastic in showing us properties that met the brief. He went over and above what was expected and indulged our whims of seeing the property on multiple occasions.
I’m extremely grateful and would highly recommend them to everyone!... Read more
Buyer
7th Jul 2023 (2 years ago)
T Cole
Shambles of a place. Never been messed around by an estate agent like this. Told we could view three houses. Requested multiple times for the photos and information and nothing given. Showed up and the houses didn’t even come close to our criteria. Awful service. Don’t bother.... Read more
16th Jun 2023 (2 years ago)
S Nizam
Had a great communication with Chris Read re my property hunt in Norbury. Although the deal didn’t work out with Foxtons but I must appreciate Chris’s local knowledge which really helped me out finding a right property. Thank you Chris!... Read more
2nd Jun 2023 (2 years ago)
A Khan
Just want to mention jack at Foxtons Norbury,
Jack is as an amazing ambassador for Foxtons, polite and punctual and very knowledgeable,
He and his lettings team are extremely proactive and I would recommend any landlord in Norbury to go to jack at Foxtons if you want your property let out quickly and efficiently... Read more
Landlord
25th May 2023 (2 years ago)
A M
I came to the Foxton Norbury agency to rent a house and I met a communicative young man named Aleksandrs Jegorovs, a
Lettings Negotiator who immediately scheduled a viewing for me and then very quickly prepared all the necessary documents. I am satisfied with the speed of the solution and to those looking for a home in this area and surroundings I recommend this Foxtons Norbury branch.The documents can be signed online and viewed in the account.
Marius... Read more
Tenant
18th May 2023 (2 years ago)
C McGrath
Chris came highly recommended from my sister who had a very good experience with her house sale. I found he was an absolute professional from start to finish. I don't live in the country and he went above and beyond to help me preprare the flat and manage all the viewings. He gave a very fair estimate, around what I had hoped, and despite a tricky economic climate we managed to meet it. He did thorough back ground checks on prospective buyers and when the first offer fell through, he found another buyer within a short space of time. He was an excellent liaison between me and the buyer to help us understand what was holding things up so we could push our solicitors and keep things moving. Most of all, he kept in touch almost daily so I was fully aware of where we were at and gave excellent advice and reassurance throughout. Highly recommended!... Read more
Seller
18th May 2023 (2 years ago)
J Peeters
Good communication. Friendly and professional.... Read more
16th May 2023 (2 years ago)
A Tailor
We sold and brought our property through Chris at Foxtons. His service is outstanding. From the very start Chris is polite, friendly, honest and gives 100% attention with great communication and keeping us in the loop. We was very impressed with Chris when were potential going to lose the sale of our property. Chris was able to think quick and come with a solution that suited all parties and keep the chain alive. We can’t thank Chris enough in helping selling our property and find our dream home. ????
If you are looking to sell your property I would definitely recommend Chris.... Read more
Seller
15th May 2023 (2 years ago)
Khadejia
Foxtons Norbury (Norbury ONLY) have great communication, they are super on job and know what they are doing and can resolve issue quite quickly. I have been liaising with a new starter called “Alex” (Black Alex) he is great at what he does and has a bright future ahead in real estate... Read more
11th May 2023 (2 years ago)
D M
Assisting me with my house purchase both Chris and Louis were very friendly and professional. Answering both my emails, phone calls and any requests promptly and to my satisfaction. The entire process was smooth and stress free leaving me extremely happy with the service I received. Many thanks!... Read more
Buyer
11th May 2023 (2 years ago)
T N
Absolutely disappointed with their commitment to the tenants, they do not care at all.
Was left for a full week without any bathroom facilities with a one year old. The landlord needed to carry out works due to bad job being done originally, it started leaking on the neighbour below. Without providing any option the works just started, I chased them every day but as told once “property managers do not work weekends” so tenants cannot have issues over weekends because otherwise you will be stuck with it and wait until the normal working day. Despite all my complaints nothing was ever done. And not only that they will trick you as well. The old landlord sold the property so instead of letting the tenants know they wait to get at least one extra rent money before they say they are no longer the letting agent and withhold that money. They will always find an excuse so watch out for a so called property manager Natalia.... Read more
Tenant
10th May 2023 (2 years ago)
M Talati
Chris from Foxtons handled the sale of my relatives flat. From start to finish the sales process was faultless. Chris handled all the viewings as well as acting on our behalf with the two sets of solicitors at the time of sale. Great service, and very professional... Read more
Seller
6th May 2023 (2 years ago)
C Depree
Chris Read was such a great help when it came to selling my aunts property. Chris knows the area very well which gave us considerable confidence in signing up with the company. Chris was always available to take calls or if on the occasion he wasn’t he would not hesitate to call us back at the earliest convenience.... Read more
Seller
5th May 2023 (2 years ago)
V Ciolino
We worked with Chris Read at the Norbury branch and are pleased to say landed on our feet as first time buyers. We were so impressed that we specifically requested for Chris again a few years later. We cannot recommend him enough for his professionalism and his experience.... Read more
Buyer
5th May 2023 (2 years ago)
D Fisher
Chris Read did a fantastic job selling our house at the end of last year. We decided to go with Chris because he was the agent we bought the house off a few years earlier and remembered how good he was to deal with.
Chris managed to get us a number of offers on our house within three days of it going live on the market. All of them within or above the range he had predicted so we were not disappointed.
It was the period after we accepted the offer where Chris was invaluable. The sale process was not simple and there were a number of issues arising, including a potential collapse in the chain. Chris was key to keeping the sale alive any everyone focussed on proceeding. I am certain we would not have completed on the sale without him on board.
Would certainly recommend him and will be using him again in the future.
Thanks again Chris!!... Read more
Seller
5th May 2023 (2 years ago)
D N
Seth Griffiths has been exceptionally helpful through these trying letting periods, went into it a bit apprehensive because of the rent market malarkey, but it was smooth , informative and attentive,
Would definitely recommend Seth to another.... Read more
Landlord
27th Apr 2023 (2 years ago)
V Simone
We would like to express our sincere gratitude for the outstanding service Foxtons Norbury branch provided in selling our house. We were impressed by how quickly our property was sold.
We are delighted with the result and couldn't be happier with the level of professionalism and politeness shown by Chris, Louis, and the team. They were knowledgeable and efficient throughout the process.
Chris and Louis were always available to answer our queries and kept us informed at every step of the process. The communication was excellent, and we felt like we were in good hands throughout.
We would highly recommend Foxtons to anyone looking to sell their property.... Read more
Seller
16th Apr 2023 (2 years ago)
H Gibson
Thank you so much Chris for your patience and kindness throughout the process of buying our first house. Whenever we had a question you would get in contact with us immediately, as well as being so helpful to accommodate our last minute viewing requests. You are brilliant at your job and we wish you all the best.... Read more
Buyer
14th Apr 2023 (2 years ago)
J whitfield
We used Chris Read from Foxons estate agents there Norbury branch as he came highly recommend and he did not disappoint his experience and knowledge helps through a long probate sale.... Read more
Seller
14th Apr 2023 (2 years ago)
O Oyekola
I will love to recommend Andre Wallace. He is highly professional and resourceful. After completing registration with Foxton at Norbury, Andre worked round the clock till we got an apartment. He is the best out there.... Read more
Tenant
6th Apr 2023 (2 years ago)
L Jaramillo
We have received very excellent attention from Andrew Wallace and his willingness to solve any problem for us was ready to help us. We are very happy and grateful for his attention.
Sincerely, Luis Fernando Jaramillo... Read more
3rd Apr 2023 (2 years ago)
P priyesh
Had the pleasure of dealing with Alex sir , and he is amazing! Very helpful, transparent, efficient and knowledgeable. I would highly recommend Alex sir to anyone. Thanks again!
Best ever experience...thank you again Alex sir and foxton norbury staff .... Read more
31st Mar 2023 (2 years ago)
M Ara
Chris Read is fantastic, he helped me from the beginning to the end of the process. I am so pleased with him and his professionalism was exceptional.
I wish him well and will surely recommend to anyone.
thank you once again, Chris.... Read more
9th Mar 2023 (3 years ago)
S Clarke-Reynolds
Foxton’s in Norbury
Louis Bremner _ You’re simply the best!
We’ve had an outstanding experience with Foxtons in Norbury. From our first meeting with George who spent the time talking us though the process in a clear and relaxed but professional way.
I have nothing but praise for Louie who dealt with the selling of our house. His approach was highly professional and proved himself to be an excellent communicator. When showing clients around our house he was respectful insuring that buyers treated our home with respect.
Louie’s work ethic was excellent, even after our house was sold, he was still available to support us.
Selling our house and preparing it for viewings can be a stressful time however, I thank Louie for his support in making the process to go so smoothly.
I would highly recommend FOXTONS in Norbury.... Read more
Seller
7th Mar 2023 (3 years ago)
Good service from Foxtons Norbury. George very helpful and kept us up to date with progress. Other colleagues - Sebastian and Mo worked hard to find prospective buyers.
Sale not complete yet but fingers crossed............. Read more
Seller
1st Mar 2023 (3 years ago)
M Arcidiacono
I recently bought a flat with Foxton Streatham hill. Sebastian the guy who followed me was always helpful and available.
He always proposed me property on my budget without wasting time
He helped me in every step until the day of the exchange!
I recommend Him.
;)... Read more
Buyer
28th Feb 2023 (3 years ago)
A Deans
We would like to express our appreciation and dedication to Chris Read, at Foxtons, for working tirelessly with the sale of our house. He made every effort to achieve our intended outcome. Thanks Chris, great job!
From the Deans family... Read more
Seller
28th Feb 2023 (3 years ago)
R DL
Chris Read sold my house earlier this year and did a fantastic job. Not only did he secure asking price, he navigated very difficult circumstances (and a long and drawn out process), extremely diplomatically and empathetically.
I’ve bought and sold several properties but Chris is by far the best estate agent I’ve worked with. He’s professional, kind and a pleasure to worth with. Thank you Chris for all your hard work and help!... Read more
Seller
22nd Feb 2023 (3 years ago)
G Burchett
George and Louis at the Norbury office pulled off the seemingly impossible, and sold my house before it had been on the market for four full days - and for a fantastic price. Incredibly energetic, proactive and attentive agents, they did precisely what I needed them to do for me move on to my dream 'forever home'. So, I've nothing but praise (and a case of beers) for them.... Read more
Seller
21st Feb 2023 (3 years ago)