G Lupei
Excellent services overall. We had timely updates on our purchase.... Read more
Buyer
4th Apr 2025 (11 mo. ago)
H Edwards
Having recently purchased a property in Amersham, I cannot praise Graham and the Frost team enough. It was a very complex and difficult sale and we honestly could not have completed without Graham's help and support throughout. From day one we were kept in the loop about all goings on, had any and all questions answered and Graham really went over and above to accommodate some very temperamental sellers. Thank you again for all your hard work.... Read more
Buyer
3rd Apr 2025 (11 mo. ago)
C Rickett
I recently brought a house and sold a flat through Amersham and Flackwell Heath branches of Frost Estate Agents. To be honest I was apprehensive at first previously hearing bad press about estate agents in general. Thankfully I had an excellent experience with Frost Estate Agents, Naomi Forward, Senior Sales and Lettings Negotiator at the Flackwell Heath branch went above and beyond my expectations. She really was exceptional, fantastic communication and speed to support and respond. Frequently communicating between two branches, myself and buyer. Highly recommended.... Read more
Seller
17th Mar 2025 (1 year ago)
A Bourne
Christine and Karen have proved to be an efficient team with warmth and appreciation of the circumstances of my move. I feel that they act in my interests as a tenant and so far, get things done! They've made finding and securing my chosen home as seamless as it could be. Would recommend.... Read more
Tenant
15th Nov 2024 (1 year ago)
S Farnfield
Having purchased my flat through Frosts ten years ago and rented through them for the last five years, it was only natural to sell through them as well. Great team and very supportive. Graham was extremely helpful and honest throughout the sales process.... Read more
Seller
5th Nov 2024 (1 year ago)
E Idrissi
A big thank you to Trevor & all the Team. The property we were selling had a few issues that needed addressing but the advice & guidance we received from Frosts secured a sale. Thank you ????... Read more
Seller
9th Oct 2024 (1 year ago)
G Jelly
Andrew in St Giles was incredibly helpful, easy to deal with, and sold my house. What more can you ask for from an estate agent?... Read more
Seller
6th Sep 2024 (1 year ago)
Richard
I received an excellent service from the Manager Trevor and his team. Frost were great at communicating with the family and we thought the sales details were very good and you quickly found a buyer. Thank you for all your hard work.... Read more
Seller
18th Jul 2024 (1 year ago)
J King

I am writing to express my concerns regarding the service provided by The Frost Partnership during my father's tenancy agreement for an apartment in Amersham. Initially, their approach seemed thorough, but subsequent events have led to some distressing issues. When my father was hospitalised and subsequently moved to a care home, their assistance was notably lacking. A particular point of contention is the condition of the patio at the property. At the commencement of the lease, the landlady acknowledged in writing that the patio required cleaning. Despite this, The Frost Partnership is demanding a fee of £190 for its cleaning, which seems unjust given that it was not in a satisfactory state when my father began his tenancy.
It is disconcerting that they are insisting on this charge, especially considering my father's advanced age of 92 years. I urge you to consider this communication as a stern cautionary note. While initial impressions may be positive, our experience has been anything but, and it is important to note that there are numerous other estate agents available within a short walking distance. It is disappointing to have to convey such a message, but I believe it is necessary to share our experience so that others may be more informed in their dealings with The Frost Partnership.... Read more
Tenant
10th Jul 2024 (1 year ago)
L Lampe
Highly recommended due to the friendly and efficient service. In particular, Trevor Michel was a great help. Thank you... Read more
19th Jun 2024 (1 year ago)
D Comer
Trevor and the team at Frosts were superb, he delivered on his promise to sell our property and done so in a smooth, professional and courteous manner.... Read more
Seller
5th Apr 2024 (1 year ago)
S Bovonsombat
Great team at the Amersham office. Good advice on the ‘right’ price for my property which sold within a month!
Their communications and calmness during the, somewhat stressful, moments of conveyancing made this a perfect process for me.
I would definitely choose Frost over some of the more pushy and flash estate agents. Experience definitely shone through and I could feel that they cared. Thank you Frosts, Amersham... Read more
Seller
17th Feb 2024 (2 years ago)
J Jenkins
Frost Amersham were completely professional throughout, the selling of our property was seamless. Josh was always helpful and kept us informed as it was a lengthy process due to a grant of probate. I would highly recommend Josh and Frost Amersham and I would definitely use again.... Read more
Seller
7th Feb 2024 (2 years ago)
C Ma
Yes, I would recommend to a friend
Thanks Josh!... Read more
4th Feb 2024 (2 years ago)
B B
Thank you to Josh Wilkinson & the team at Frost! The service I received was fantastic and I was updated regularly so the whole process was stress free. Thank you!... Read more
30th Jan 2024 (2 years ago)
R Brock
Despite all the problems and setbacks of selling a retirement flat Frosts have stayed with it and we have now completed on the sale. As executors of the previous owners will we are hugely relieved that the sale has now gone through. In the end It was simple and straightforward - after Frosts found us the perfect buyer! Josh Wilkinson deserves a mention. He always did what he said he would - when he said he would, is always positive and made everything very easy for us. Well done!... Read more
Seller
18th Jan 2024 (2 years ago)
D Barnes
Frosts we’re the third estate agent we appointed when trying to sell a retirement apartment in Amersham. Retirement apartments are notoriously difficult to sell but Josh, who was handling our sale, did a great job, as did the manager of the Amersham branch.
Josh kept in regular touch about any progress - or lack of ( which is just as important) - and we had useful advice on price from the manager. We felt they took a personal interest in our sale. It took a long time, but eventually, a buyer came along and the sale process was handled efficiently and professionally. Again, we were kept regularly informed at every stage.
In all, it took nearly 3 years and 3 Estate Agents, to sell the apartment but Josh and the team really persevered and we got there in the end. So, a big ‘Thank you’ to Frosts in Amersham. Would certainly use them again.... Read more
Seller
18th Jan 2024 (2 years ago)
Sunita
Frost have been amazing from start to finish for the sale of our property which was done very quickly and smoothly by Josh, he did an excellent job.... Read more
Seller
17th Jan 2024 (2 years ago)
S PO
The team are helpful and friendly. They spent time to go thru the purchase flow from offer accepted to purchase complete to me. They also closely followed up the progress.... Read more
Buyer
28th Nov 2023 (2 years ago)
A Killeya
Josh was very helpful throughout the process as a conduit between my and the vendor, supporting communications, and always following things up and getting back to me. This made the stressful process of buying a house easier and was much appreciated.... Read more
Buyer
23rd Nov 2023 (2 years ago)
A Rutter
Frost first acted as letting agents for our house, then, when we decided to sell they managed the sale. We were dealing primarily with Caroline Ljubisic on the letting and Josh Wilkinson on the sale. Both did an excellent job, and were always very pleasant to deal with. Especially Josh, dealing with an unusually problematic sale, was always active and helpful, and with colleagues, guided us to a successful outcome.... Read more
Seller
10th Oct 2023 (2 years ago)
M Govindan
The whole Frost team in Amersham and in particular James have gone over and above in helping us buy our home. They guided us through the purchase process seamlessly. James was responsive, kept on top of all communications, facilitated positive outcomes with all parties and overall maintained an excellent level of customer service. Would not hesitate to recommend Frost Amersham.... Read more
Buyer
3rd Aug 2023 (2 years ago)
B Warwick

My partner and I recently had the pleasure of working with Frost Partnership in Amersham, and I must express we were blown away by the exceptional service and expertise provided throughout our first-time home buying journey. From start to finish, the experience was nothing short of outstanding.
From the very first interaction, it was clear that Frost Partnership takes great pride in delivering excellent customer service. In particular, it was the agent responsible for our purchase, Josh, who truly went above and beyond to make the entire process seamless. His dedication, professionalism, and attention to detail were unparalleled.
Josh exhibited an impressive knowledge of the local housing market, always providing accurate and insightful information about the properties we viewed together. He took the time to truly understand our needs, preferences, and budget, ensuring that every property he presented aligned with our requirements.
As first-time buyers, we naturally had numerous questions and concerns. However, Josh's expertise and ability to demystify the complexities of the home buying process were invaluable. He patiently guided us through each step, explaining nuances, offering advice, and promptly addressing any concerns that arose.
What truly set Josh, James and the Frost Partnership team apart was an unwavering commitment to exceptional customer service. They consistently maintained open lines of communication, promptly returning calls and emails and keeping us informed at every stage of the process. It was this proactive approach that instilled a sense of confidence and trust, allowing us to navigate the sometimes overwhelming world of real estate. The professionalism demonstrated by the Frost Partnership team as a whole was truly noteworthy. Each encounter with their office staff was nothing short of delightful. Their kind and courteous manner created an atmosphere of warmth and reassurance, making us feel genuinely valued and respected.
We wholeheartedly recommend Frost Partnership estate agents in Amersham to anyone embarking on their home buying journey. Their exceptional service, supported by the expertise of agents like Josh, truly sets them apart.... Read more
Buyer
12th Jul 2023 (2 years ago)
we were very pleased
with every little detail james was Excellent helped us all the way through are first time buyer Experience he was very understanding to all our needs
the team are very lovely really recomend frost amersham... Read more
Seller
4th Jul 2023 (2 years ago)
J Mann
Trevor and the team at the Frost Amersham branch were very helpful and communication when buying my property, information was always up to date and prompt. Thank you for a smooth move!... Read more
Buyer
3rd Jul 2023 (2 years ago)
M Howard
I have used Frosts for the sale of my last 3 properties and they have always been very professional. On this sale I found Josh Wilkinson to be extremely helpful and I would recommend The Frost Partnership to anyone looking to buy or sell in Amersham... Read more
Seller
30th Jun 2023 (2 years ago)
M Marle
I recently sold my father's house with the Amersham office. The process was handled from start to finish with professionalism & courtesy. I had to leave Frost's team to make all the arrangements and do all the viewings as I am not local but this was always taken care of so I never had to worry. The outcome was a successful sale and I can't thank the team enough.... Read more
Seller
28th Jun 2023 (2 years ago)
H D
Responsive, professional and friendly company and team of people. I was impressed by their scrutiny of me as a buyer when making offers, therefore a good sign for prospective sellers. And felt they provided a good service supporting me through the buying process. Recommend as a firm. Trevor and James were my contacts at the company.... Read more
Buyer
27th Jun 2023 (2 years ago)
D A.
Very prompt, straight forward and quick. Many thanks, Karen!... Read more
21st Apr 2023 (2 years ago)
J Penny
I’ve just exchanged on a sale handled by James Pettit at The Frost Partnership. What service. Confident, knowledgeable, professional and a pleasure to deal with. I cannot recommend highly enough. Thank you!... Read more
Seller
31st Mar 2023 (2 years ago)
C Warren
The Frost Partnership have been
amazing.
Professional and helpful at all times.
James, Karen and Caroline are a credit
to the business!!... Read more
15th Feb 2023 (3 years ago)
D Jorna
Highly recommend the Frost Partnership as your estate agent. The process of applying for the property I just moved in to this weekend was easy and smooth. Both Caroline and Karen were always available if I had any questions and they took me through all the steps effortlessly. Thank you all very much!... Read more
Tenant
14th Nov 2022 (3 years ago)
R Birdy
We had a great experience with the Frost Partnership Amersham, couldn’t recommend them enough. They made our move as smooth and painless as possible from start to finish. Karen replied promptly to all our questions and we were very looked after. Great job and huge thanks to the whole team :)... Read more
8th Nov 2022 (3 years ago)
C O'Rourke
Many thanks to Gemma, James, and the team at the Amersham office. Always friendly, professional, and efficient. When the inevitable wobble occurred in the process of selling our house, it was dealt with promptly and satisfactorily. Highly recommended.... Read more
Seller
10th Aug 2022 (3 years ago)
T Bryant
Friggin' legends! Some of the loveliest people I've ever met. You'll feel right at home and well looked after with this bunch. Surprisingly tolerant of my scattiness and helped me out in a pickle. Also, thanks to them, my partner and I found the flat of our dreams. Whether you're looking to rent or buy, I would highly recommend this branch. The team are a short walk from Amersham station, so go in, have a chat and see for yourself.... Read more
Tenant
13th May 2022 (3 years ago)
A Robson
We purchased a property which Frosts of Amersham sold us.
We dealt with the manager, Gemma Testa, for the whole process and we can honestly say no-one could have been more professional, reassuring, attentive and co-operative than Gemma who accommodated our endless requests speedily and with great humour.
Gemma was superb!... Read more
Buyer
9th Mar 2022 (4 years ago)
We have just had an extremely professional experience on the sale of our late mother’s house. We interviewed 4 different agents and Frosts, lead by Gemma Testa came out head and shoulders above the others. We were not disappointed. From the marketing to the negotiating Gemma and her team worked tirelessly, we achieved the price we wanted and the buyer sung her praises to us too. If you are selling in this area don’t bother going to anyone else , leave it all to them, you could not do better.Thank you Frosts.
Sent from my iPhone... Read more
Seller
9th Mar 2022 (4 years ago)
M Houghton
Karen and the lettings team in Amersham were very helpful and efficient through the whole process. Would highly recommend.... Read more
Landlord
5th Mar 2022 (4 years ago)
S Ginn
We recently appointed The Frost Partnership to manage our rental property. We are first time landlords and the property was previously our main residence so finding the right agent was very important to us.
We rented a property from TFP several years ago and were very impressed with them from the tenants side.
Caroline and her team impressed us from the first meeting - professional, articulate, thorough and very good at giving realistic advice.
Despite having 3 other estate agents in our village we decided to go with TFP because they were the most competitively priced and gave the best service.
Highly recommend!... Read more
Landlord
4th Mar 2022 (4 years ago)
C Kirk
I'm an estate agent who was involved in a chain with Gemma Testa in the Amersham office. Without a doubt a great professional. Kept me informed throughout the process. 100% recommend to use in this area.... Read more
21st Jan 2022 (4 years ago)
L Kerras
unfriendly and not interested in rental properties or tenants.... Read more
Tenant
7th Jan 2022 (4 years ago)
J Wesolowski
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. They continued to ignore my requests, but did take the time to email in order to ask for this review to be taken down. They are morally bankrupt and you should certainly try to take your business elsewhere if you can.... Read more
Tenant
16th Dec 2021 (4 years ago)
A Muir
Excellent help over several years for my mother's property. Particularly from Andrew Holdsworth... Read more
17th Nov 2021 (4 years ago)
S Kirosingh
Absolutely wonderful service, they sold our house within weeks and nothing was too much trouble, Gemma the manager is outstanding. Highly recommend.... Read more
Seller
16th Nov 2021 (4 years ago)
M Davison
Just wanted to say thankyou to Andrew Holdsworth and the team at Frosts Amersham.
Professional, friendly and we always felt we were updated every step of the way.
Proactive in securing another buyer when our seller lost their buyer, can't thank you enough.
It has been a real pleasure working with Frosts. Would not hesitate in using them in the future.... Read more
Buyer
8th Apr 2021 (4 years ago)
A Kovac
Don’t normally write reviews but had to say something. I’ve been calling the office all week to arrange a house viewing. I’ve emailed, phoned and left countless messages. I’ve heard nothing, not even an email back saying we’re looking into it. Do they actually want to sell a house? Poor quality service, I’d never use them.
Since posting this review: I’ve had a really pleasant conversation with Andrew Windeler; who apologised for what happened. I have to say he was very professional and courteous. He left me feeling valued as a customer. I think this was a one off situation and it’s being looked at further. However, I think it’s important it’s captured. I had to up my star rating because Andrew handled the situation perfectly.... Read more
6th Apr 2021 (4 years ago)
H Wood
Great service from Andrew Holdsworth, with just the right amount of contact calls and information. Excellent local knowledge. Professional service from all office staff.... Read more
17th Feb 2021 (5 years ago)
H Lindsay
Andrew Holdsworth and his Amersham team where kind, efficient and showed infinite patience in helping me with all my questions and queries. They both sold our family home and helped me to find a new one. They guided me through big decisions with expertise and humour, and were unfailingly supportive. They were cheerful and welcoming and never seemed to mind that I was in and out of their office like a yo yo with constant questions and seeking reassurance.
I was very grateful for all their help and support and would unhesitatingly recommend them to a friend who was considering buying or selling a house.
Sue Lindsay... Read more
Seller
6th Feb 2021 (5 years ago)
J Russell
Professional and responsive from start to finish of our property purchase. Special thanks to Andrew in the Amersham office, who was on hand to assist with any queries throughout the process and dealt with them all in a timely and constructive manner. I found Frost personnel to be always courteous and transparent and would recommend... Read more
Buyer
4th Feb 2021 (5 years ago)
C Burns
Having spent some time discussing the sale of the property with Andrew, I realised that he had an excellent understanding of not only the property but also the specific type of buyer, who would be interested in purchasing the property. His knowledge and expertise made this a simple decision to choose the Frost partnership as our partners in the sale of a much loved home.... Read more
Seller
2nd Feb 2021 (5 years ago)
A Halliday
We have recently completed the selling process of our house through Andrew Holdsworth and his team at Frosts.
Outside influences adversely contributed to the process. These included lockdown and covid restrictions and the withdrawal of the vendor from our intended purchase.
Throughout, I found Andy and his team to be approachable, supportive and thoroughly professional. As we experienced the bumps through the summer, Andy was always available to help, support and offer invaluable advice.... Read more
Seller
2nd Feb 2021 (5 years ago)
C Newlands
Andrew sold our property in Amersham recently. It was not an easy sale and at times really stressful due to the first buyer pulling out just before exchange. He never lost his positivity and stayed calm and professional. Thank you so much Andrew. Would highly recommend!!... Read more
Seller
2nd Feb 2021 (5 years ago)
D Collins
Very friendly professional team. They kept in regular contact and updates and always responded to any enquiries promptly. Above and beyond with help and advice and made the selling and buying of my properties problem free. I have no hesitation in recommending them as a honest honourable professional agent.... Read more
Seller
2nd Feb 2021 (5 years ago)
R Conway
Received an excellent service from Andrew in the sale of our property in Amersham.
A calm and measured manner backed up by deep experience meant that we faced and overcame a number of challenges and setbacks to realise the sale of our property and move into our dream home.... Read more
Seller
29th Jan 2021 (5 years ago)
J chassebi
We really appreciate the help we received from Frost, and in particular Lily, in finding our new flat. From start to finish, Lily was responsive, helpful and constantly provided excellent customer service. We viewed our flat on September 4th and thanks to Frost's amazing service, everything ran smoothly and we were able to move into the flat 15 days after viewing it. We can't thank you guys enough!... Read more
Tenant
23rd Sep 2020 (5 years ago)
N Hirani
I had an issue, it was clearly an administrative one, which has thankfully now been resolved in a professional manner.... Read more
3rd Aug 2020 (5 years ago)
M Mirchandani
Great experience. Andrew helped up secure and buy our home without glitches! Very grateful and we were extremely happy with the whole experience.... Read more
Buyer
2nd Jun 2020 (5 years ago)
J Stafford
From the outset Andrew was calm and reassuring in his manner. Everything he predicted became a reality and the process - a potentially tricky one - was as straightforward as it could have been..
The positive and considerate way in which he and Emma dealt with sensitive family issues was much appreciated. Their recommendation for a solicitor proved to be a good one.
I would have no hesitation in recommending using - and trusting - Frosts.... Read more
Seller
22nd Nov 2019 (6 years ago)
I Brar
Frost partnership represented the house we were viewing (and have now bought) and it was hands down a great experience with them. As any first time buyers would agree, buying a house is super stressful and complicated. Emma was looking after us and was a breath of fresh air. No pressurised phone calls or game playing. It was straight, honest and polite conversations throughout the entire process. She went above and beyond when it came to sending over correspondence with the sellers and having had some communications from estate agents from other agencies, we were really fortunate we had her as our middle man (woman). Andrew helped us aswell at the very end as was completely informed of the progress of the porperty and was given a proper handover while Emma was on leave.
In general, everyone at the Amersham branch were great and were always patient with requests from both sides.
Would definitely recommend using them!... Read more
Buyer
11th Nov 2019 (6 years ago)
M Jakeman
Very well organised and presented exhibits. Interesting and informative. Well worth visiting for adults and children... Read more
2nd Oct 2019 (6 years ago)
T Vieira
Very bad experience... Read more
12th Aug 2019 (6 years ago)
R Owen
Very helpful throughout the purchase process and lovely people to work with, thank you... Read more
Buyer
22nd Jul 2019 (6 years ago)
B Glick
As a tenant, I have always found the staff at Frost Partnership to be friendly and straightforward. Particular mention goes to Greg West, who remembered my name five years after showing me a property and has always been a pleasure to deal with.... Read more
Tenant
16th Apr 2019 (6 years ago)
S Hanson
Andrew Holdsworth went the extra mile to ensure the sale went through despite difficulties and inefficiencies at the bottom of the chain... Read more
Seller
1st Apr 2019 (6 years ago)
D James
My partner and I recently moved home and Frosts were a huge help in pushing through,what was a problematic move. Our agent Andrew Holdsworth was polite, helpful and responsive and went the extra mile when required. Andrew took 2 hours out of his day to personally drop off some vital documents to help push through our move. He understood our predicament and did everything within his power to assist us. We were very happy with the service he offered. Good on you Andrew!! Dan & Lauren... Read more
5th Feb 2019 (7 years ago)
J Osborne
Excellent service from Andrew and his colleagues from the Frost team in Amersham. They dealt very sensitively with some difficult issues. Always accessible and responsive. Extremely knowledgeable about the local market. Lovely people to deal with. Made the whole process run smoothly and we are very grateful.... Read more
19th Jan 2019 (7 years ago)
A Leatherland
Excellent service, and great communication, would recommend and use again... Read more
17th Jan 2019 (7 years ago)
L Judd
My experience of Frost Partnership has been excellent. My elderly mother was selling her house to move into a retirement apartment and, as you can imagine, it was a daunting prospect for her. Our main contact at Frost was Andrew H. and he couldn't have been kinder. He showed empathy towards my mother at every stage, almost treating her as if she was his own grandmother! He kept me informed of everything as it was happening, and when I had a query he acted on it straight away. I had absolute trust in Andrew and knew he had our best concerns at heart. So thank you!... Read more
Seller
24th May 2018 (7 years ago)
B Jackman
I can’t give enough praise to Andrew Holdsworth at the Frost Partnership for the patience, time and help he has given us through the process of our house purchase. Although it was a long and complex journey he kept us up to date every step of the way and went over the top to make sure we kept on track.
I would highly recommend him and the Frost Partnership to anyone thinking of moving.... Read more
Buyer
19th Feb 2018 (8 years ago)
E Academy
Really great service throughout our sale. Andrew Holdsworth was very professional and provided us with timely updates and information from start to finish. All the staff were happy to help - Frosts made the moving process easy!... Read more
Seller
19th Dec 2017 (8 years ago)
C Hayward
A great company reliable and knowledgeable, Andrew and the team there were really helpful throughout the whole process of selling our house.... Read more
Seller
19th Dec 2017 (8 years ago)
S barker
Andrew Holdsworth and his team were thoroughly professional and very helpful from start to finish. Combined with their expert knowledge of the local market we felt we were in very good hands and would use them again without hesitation.
Steve and Katey Barker, Amersham.... Read more
15th Dec 2017 (8 years ago)
R Young
We had a very positive experience selling through Frost's Amersham. Andrew worked very hard to keep us sane when difficulties arose and he and other staff members provided a professional and personal service.... Read more
Seller
15th Dec 2017 (8 years ago)
N Varley
Superb service from start to finish.
We purchased our property through Frost over summer 2017. The purchase was held up by a number of legal difficulties, and Andrew's wise advice and support made a challenging process much easier to navigate.
We strongly recommend Andrew Holdsworth and The Frost Partnership in Amersham.... Read more
Buyer
22nd Oct 2017 (8 years ago)
D Hayman
Excellent professional service with friendly staff. Superb knowledge of the local area.... Read more
16th Oct 2017 (8 years ago)
A Berk
Thank you.Very happy throughout with all aspects of our purchase.Wonderful staff thank you Andrew Holdsworth very professional.
Very best Yvonne Bowell Ailsa Altena... Read more
Buyer
21st Apr 2017 (8 years ago)
S Hilditch
A mixed experience, we first dealt with Danielle who seemed lovely but would never call us back, never pass on any messages and never answer any questions that we asked. We had to wait days for her to even reply with an answer to if our offer was accepted or not. Even if you couldn't get hold of them, at least give us a call to let us know rather than leaving us in the dark all the time. We were very fed up with this service after a couple of weeks and gave up asking questions and just assumed the worst otherwise we would have got nowhere.
Thank god Andrew Holdsworth took over as he would proactively chase the whole process and was nothing but nice and helpful for us. He would keep us updated and was very professional at all times. Thank you Andrew for your help!... Read more
6th Apr 2017 (8 years ago)
N Stuff)

I first bought a house via Frost in 2000 in Amersham. Things went very smoothly and I got a discount from 1.5% to 1%. Jackie handled the deal in a very efficient manner. In 2013 Sold the house in Amersham and bought in Chesham - and again Jackie of Amersham branch handled my sale with no issues.
Now in Oct 2016 I'm leaving for Spain and selling my Chesham house before property plummets as a result of Brexit. Again Jackie is handling it - the only time any issues arose was when a junior staff member filled in during Jackie's absence - things went slower and communication more irregular - but then a merely good performance pales when compared to what I got used to because Jackie delivered excellent performance while her junior colleagues only delivered "good" performance.
Overall nothing but positive feedback relating to house sale & purchase. Can't comment about renting as I've never rented through them - but I understand that renting is a small sideline with sales being principal business.
Nick & Vera Cherbanick... Read more
Seller
20th Oct 2016 (9 years ago)
O Maden
Professional service... Read more
11th Mar 2016 (10 years ago)
C Macduff

We had a very poor dealing experience with this company. We rented a flat from Frost in Jul/August 2012, my contact was Sally Hyland at the Amersham branch. Immediately Frost handed over a s21 notice seeking possession in 1 years time. Although I believe that this is legal, this is extremely bad practice. When I queried what this meant with Sally I was told that this was just standard procedure and not to worry about it.
This document basically means that they don't need to give you ANY notice to leave the property, so if your landlord decides that he wants to offer his divorced mate your home to live in and give you next to no notice then they are completely within their rights to do so. Which is basically what happened to us.
I think that they should be transparent in the way they do business so would warn you to avoid signing the s21 notice as I did unwittingly setting myself up for a huge amount of stress a few months down the line when we were asked to leave with less than 4 weeks notice not 6-8 weeks which would have been reasonable. Not easy to do when you are working full time!
I would recommend that you look for another Estate Agency to do business with. Fees are also very expensive.... Read more
Tenant
14th Jan 2016 (10 years ago)
L Kew
The team at Frosts in Amersham were efficient and attentive in the recent sale of my mother's house - they kept me in touch every step of the way and answered any questions and concerns that I had quickly.... Read more
Seller
22nd Oct 2014 (11 years ago)