1

CAUTION! I suspect there a number of fake/biased positive reviews here but -<br><br>Based on our experience with Anthony, I would advise prospective buyers to approach this estate agent with caution.<br><br>The process lacked transparency, and the explanations provided throughout left us with little confidence that matters were being handled in a fair and professional manner.<br><br>We recently made an initial offer on a property, which the estate agent described as “up there”. We understood this to mean it was among the highest offers at that stage. Although we subsequently increased our offer — ultimately making it the highest — the seller later indicated that we were not “committed” enough to the sale, citing our initial lower offer as the reason.<br><br>We had provided all requested information promptly, were in a very strong position (chain-free with a substantial deposit ready), and believed we had demonstrated clear commitment by increasing our offer. This experience left us feeling both puzzled and unfairly treated. It is disappointing when a higher offer is ultimately rejected based on subjective interpretations of an earlier bid, particularly when there is limited transparency regarding how decisions are being made.<br><br>The language used by the estate agents throughout the process often felt vague and slippery, leaving significant room for interpretation. Terms such as “up there” created expectations that later appeared inconsistent with the outcome, contributing to a sense that clear and straightforward communication was lacking.<br><br>When I later questioned how another offer had been accepted so quickly and how the process had moved forward without our knowledge, I raised concerns that there may have been preferential treatment towards another party. This was met with an extremely aggressive response. Anthony repeatedly jabbed and banged his finger on the table while raising his voice in what felt like an embarrassing attempt to intimidate me. Equally concerning was the fact that the other agents present simply sat back and watched without intervening or attempting to de-escalate the situation. Their lack of action suggested that such behaviour was either tolerated or considered acceptable within the office, which raises serious concerns about the standards of professionalism maintained by this agency.<br><br>Overall, this was not a pleasant experience and has left us with significant concerns regarding the fairness, transparency, and professionalism of the process. The combination of unclear communication, questionable decision-making, and intimidating behaviour has severely undermined our trust in this estate agent and their handling of the sale.... Read more
10th Aug 2026 (13 days ago)