M Owen
Excellent in all respects:)
We've stayed in a really lovely flat with views of the sea for 12 months that we found through West Beach properties and everything throughout has been of the highest level.
The WB team were super flexible and helpful at the beginning in arranging the initial viewing and moving in (we were moving in from abroad so had limited flexibility on our side regarding viewing and arrivals). And since then any minor issue has been addressed quickly and professionally.
Kim, Steph, Manon and the team not only have a wealth of experience in understanding the Lettings market, but have as part of their DNA an attitude that values the tenant as being at the heart of everything they do.... Read more
Tenant
16th Jan 2026 (9 weeks ago)
S Rowmy
I called about a viewing and we agreed on a viewing at 12 for the next day. Later, I get an email asking if the viewing time could be changed to 11:30, which I accept. Even later, I get another email saying my viewing time had been moved to 12:30. ON THE DAY, I receive a voicemail asking whether I could get there by 12:15... to which I didn't even have time to reply, before I got another call asking if I could make it for 12: back to the original time. I cancelled the viewing as I don't think this is serious at all. Your agents need to manage their time better, as people can't be at their disposal and it obviously doesn't give a very good look to the agency.... Read more
14th Jan 2026 (9 weeks ago)
F H
"We have stayed at Westbourne Place in Hove, as a long-term rental while our property chain was delayed, and it was a fantastic experience. Kim was incredibly accommodating with excellent communication throughout our stay. The house is lovely, well kept, and even had some thoughtful touch-ups like fresh paint during the tenancy.
Although usually rented as an airbnb for shorter stays, It has worked perfectly as a family home, with paid parking available on the road and an easy walking distance to the beach, as well as great transport links. Highly recommend both the property and the host!"
Review posted on behalf of my boss Tom.S.... Read more
Tenant
9th Dec 2025 (14 weeks ago)
G Rapa
Perfect, easy to work with, property details true to the property, keen to help. We would use again... Read more
26th Nov 2025 (16 weeks ago)
R Davison
Kim and Steph are so wonderful. We rented a property for a couple of months through them. They were so personable and excellent at getting things done when it was needed. I can’t recommend them highly enough.... Read more
Tenant
14th Nov 2025 (18 weeks ago)
E Wright
Lovely agency with efficient, helpful and very polite staff. They replied to all of my mail in good time and solved all problems as they arose. They were respectful and honest. I had an excellent experience renting from them for four years.... Read more
Tenant
16th Oct 2025 (22 weeks ago)
S Beamont
Thanks West Beach for helping me find a great place to spend a few months in the summer. It's a lovely little flat, perfect for one or two people, and in an amazing location!... Read more
Tenant
17th Sep 2025 (6 mo. ago)
I Gooch
We've used Westbeach Properties for holiday accommodation for a number of years. Kim is like an old friend now & is always really helpful & makes our repeat custom feel valued. Always more than happy with the accommodation.... Read more
A Daly
After trying for a few years to book a holiday accommodation in Brighton I finely found the perfect rental place. Kim and her associates were so helpful. The rental we found through them was perfect for our needs. Booking from Canada is not easy but West Beach Properties certainly made it seem that way. I look forward to booking again next year. I would highly recommend them to anyone looking for a holiday let in the Brighton and Hove area .... Read more
8th Apr 2025 (11 mo. ago)
I Gooch
We have been using West Beach Properties for holiday accomodation in Hove for many years. I always find Kim very friendly, professional & helpful. Nothing is too much trouble.... Read more
26th Mar 2025 (11 mo. ago)
I F
Kim is a fantastic host, she is very guest focused and if any problems arise she gets them sorted out straight away so that you can enjoy your stay. Very responsive and always responds quickly. West Beach Properties has excellent host ratings on AirBnB and all the properties that they manage have excellent ratings as a result of their diligence in looking after guests and being there for them when help is needed.... Read more
12th Dec 2024 (1 year ago)
M Arai
Kim, Stef and Richard are always very helpful to give the best service! I usually let my place for short-let. Our communication is very smooth and they find a nice tenant. That's why I can relax when I am away :)
I use their service only no others and I highly recommend for everyone who looks for a high quality service! ?????... Read more
Landlord
8th Dec 2024 (1 year ago)
D Adams
I can't praise the team at West Beach Properties enough! Kim, Steph, and Richard have been absolutely fantastic throughout the entire process. Their efficiency, professionalism, and attention to detail were second to none. They made what can often be a stressful experience completely seamless. From start to finish, their communication was excellent, and they went above and beyond to ensure everything went smoothly. I highly recommend West Beach Properties, thank you so much for your outstanding service! ??... Read more
26th Nov 2024 (1 year ago)
M Ross
I honestly could not have asked for better service from Kim and her whole team. I had 15 crew and cast members to put up in accommodation whilst shooting a tv series in Brighton over Summer 2024. Kim's selection of properties was perfect and there was a perfect space for everyone. Kim supported myself and all guests, going above and beyond to ensure incredible service for everyone. I cannot recommend West Beach enough and wish there was a Kim in every city I filmed in!... Read more
Landlord
16th Aug 2024 (1 year ago)
J Collard-Collins
We had a wonderful two-month stay at the holiday let managed by West Beach Property. The location was great, very peaceful. The cooking facilities were top-notch, providing everything we needed for our family meals. The quick and reliable wifi was a huge plus, and the spacious living room with lovely furniture made our stay even more enjoyable. Richard and Kim from West Beach Property were exceptional hosts—friendly, helpful, and incredibly responsive to any issues we encountered. Their brilliant communication ensured a smooth and stress-free experience. We highly recommend booking with West Beach Property for a memorable getaway.... Read more
14th May 2024 (1 year ago)
A Stent
Absolutely wonderful service from Kim and her team. They went above and beyond to help us settle in, with no ask to big or or too small. They are a wonderful agent and I wouldn’t hesitate to use them again.... Read more
25th Apr 2024 (1 year ago)
A Hemachandran
Had a 6 month let at one of the properties in Hove. Good communication and general overall help in finding a good property for me . I liked my stay and time here and would be happy to use them again .... Read more
Landlord
10th Apr 2024 (1 year ago)
R Hero
We rented a lovely lower ground floor flat in Montpelier Avenue, Hove, through Westbeach Properties.
The property was stupendous. Ideal location, clean and lovely decor.
Westbeach properties, we dealt with Kim and her four legged assistant Teddy!, were efficient, polite and attentive at all times.
I do not hesitate to recommend Westbeach properties as well as the lower ground floor flat In Montpellier Avenue.... Read more
Tenant
13th Jan 2024 (2 years ago)
Courtney
I was looking for a long term let in Brighton and I am so glad I found Kim; she was quick to respond even with the time difference of me being in America. Everything was booked within days, super easy. I stayed for 4 months and Kim checked in every once in a while, the owner of my flat was lovely, all around a great experience. I will definitely use West Beach when I return to Brighton.... Read more
Landlord
17th Aug 2023 (2 years ago)
R Walker
Always friendly and welcoming when you walk into the shop, I will always recommend them to friends.... Read more
30th Mar 2023 (2 years ago)
M Carter
Kim is brilliant! She's thorough and professional but also personable and always cheerful. I would have no hesitation in recommending West Beach Properties without reservation.... Read more
20th Oct 2022 (3 years ago)
P Shaw
West Beach Properties are great to deal with. Kim makes booking the holiday let simple and easy. The property we booked was splendid. A real home from home. Clean, tidy and everything we needed for a mini-break in Brighton/Hove. Osborne Villas is so conveniently situated for restaurants, bars and the lovely seafront. I'd thoroughly recommend.... Read more
29th Aug 2022 (3 years ago)
J Kleiner
Great and easy communication with Kim. We have stayed 12 days in a Heene Terrace apartment in Worthing and enjoyed every day. Top view, nice kitchen equipment, great bathroom... Overall perfect vacation apartment.... Read more
13th Aug 2022 (3 years ago)
D McCann
West Beach Properties are brilliant! - Kim was a pleasure to deal with and really looked after us when we needed a short let in Brighton. I found their service to be honest, reliable and communication was really responsive. Highly recommend.... Read more
Tenant
2nd Aug 2022 (3 years ago)
C Roche
I recently purchased an apartment through Kim at West Beach and found their approach refreshingly supportive; pro-active; and straightforward. They provided the kind of quality service you expect when spending circa £500,000 but rarely get from conventional agents - I am happy to recommend their services.... Read more
Buyer
25th Jul 2022 (3 years ago)
I Martin
Kim and all the staff at West Beach were great - always on hand to sort out any little thing that wasn’t going according to plan. Really fast to act so nothing became too much of a problem. Great liaison with owners. Highly recommended.... Read more
10th May 2022 (3 years ago)
K Russell
We stayed at one of the West Beach Properties in Shoreham at the weekend. The apartment is in one of the 50s blocks that are common in that area. It was modern, light, welcoming and well equipped, with comfy beds. The communication with Kim at West Beach was great, the property was easy to find. It was good to have parking and the beach was a minutes walk. I would recommend, if you are looking for a quiet seaside break, but with pubs and restaurants nearby.... Read more
24th Mar 2022 (3 years ago)
K Whitehead
Lovely agency - Kim and Lisa were very responsive and proactively reached out to me with properties that might be of interest. It feels like they genuinely care and want to help, which is hard to find these days!... Read more
19th Jan 2022 (4 years ago)
A Art
Super responsive and great service. Thank you!... Read more
11th Jan 2022 (4 years ago)
L Paine
Great agency, friendly and approachable staff where nothing is too much trouble. Competitive rates, happy to put my property in their hands.... Read more
Landlord
2nd Oct 2021 (4 years ago)
C Holt
Very positive experience with Kim. She helped us find a short term let just before the first lockdown. It proved to be in the perfect location, 5 minutes from seafront and close to our daughter's flat. It was so good we stayed for 11 out of the following 13 months and checked out last weekend. Flat was brilliant for our needs. Kim's calm and helpful advice backed up by solid admin provided by Charli was great. We will definitely visit West Beach Properties again if the need arises.... Read more
Tenant
5th May 2021 (4 years ago)
J (Jonpickarddrums)

My girlfriend and I entered a tenancy in through Kim at Westbeach. She was amazing at first, did everything she could to help. As soon as we had moved in, that's where the help & support stopped. Literally everything was breaking in the flat, whilst we were left to wait and sort it out ourselves. The Bedroom window collapsed and almost fell out of its frame and stayed broken for the ENTIRE PERIOD in which we were there, the fridge was broken so we had to bring in a second one, the shower was broken, we had problems with hot water and central heating, the oven was broken, it was just a pure mess! She had even shown us our own private balcony/outside area to secure the sale, with lovely talks about sunbathing in the summer and enjoying being outdoors during lockdown, even in an upstairs flat, just like the 'previous tenant'.
However, when we moved in we had a horrible neighbour giving us verbal abuse for being outside on our own property. We were then strictly told it was not for our use by Kim. The downstairs neighbour just happened to be friends with the landlord, John. He made various comments about making us leave and 'speaking to John and seeing what he says'
We then had to fight to withdraw from the tenancy. It was missold to us in the first place, but then this horrible neighbour filed a complaint and Westbeach & the Landlord jumped straight to his side.
If you needed to speak to Kim, the replies are slow, you have to explain and re explain your situation time and time again, and even then information she had was quite often blatantly incorrect and made me wonder what the hell she was actually doing. Worst letting and living experience to date. They've been dishonest with the handover report after we had left also, but luckily we took all our own photos before leaving and we will be following up with legal action.
Thanks for nothing Kim and the amazing Westbeach team. I'm sure you'll find another sucker for that joke of a flat.... Read more
Tenant
20th Apr 2021 (4 years ago)
S khan
Kim from West Beach Properties, was a pleasure to work with to rent out an apartment for me in Hove. Her communication was exceptional in that she would get back to my messages on the same day.
Kim is approachable, honest, patient, calm and generally a nice person. I will definitely be using West Beach Properties again in the near future.... Read more
Landlord
22nd Feb 2021 (5 years ago)
S Yordjev
I had arranged viewing with Kim one of there agents .very unprofessional and rude.did not turn up for the viewing and made so many excuses non of them was accurate. we travel from a London and waisted time and money .very unhappy.not recommending that agency to anyone... Read more
20th Feb 2021 (5 years ago)
M Destroyer
After the first lockdown early in 2020 l found myself needing ongoing short term accommodation. After speaking with Kim at West Beach, she found me a wonderful short stay option just off Hove seafront. The accommodation was perfect for me and the communication and customer service provided by Kim was amazing. She certainly takes pride in what she does and I always felt well looked after. I ended up staying at three of West Beach's properties over 9 months or so, and they were all fantastic. Can't recommend Kim and West Beach highly enough.... Read more
Tenant
4th Jan 2021 (5 years ago)
J Ball
We wanted a short term rental over the summer in Brighton. We like to use smaller, local companies and contacted West Beach Properties in Hove.
Kim found us a nice house in a good area close to the city centre and the sea. The price was reasonable and we booked for 3 months. We actually stayed very happily for 4 months.
There were a couple of smallish things that needed fixed and Kim had these sorted out very quickly.
Overall a really good stay and we will certainly turn to Kim at West Beach for future stays in the Brighton area.... Read more
Tenant
7th Oct 2020 (5 years ago)
A Sheldon
Kim and that team were exceptional, personable and quick at responding to any of our needs, would highly recommend.... Read more
27th Jul 2020 (5 years ago)
J Parkin
From the moment we first spoke to Kim at Westbeach, she was more helpful than anyone else we'd spoken to.
We had a very particular brief and she was confident she could work with it... and she did, finding a great property on the terms we required.
Throughout the let she was supportive and helpful.
At the end of the letting period she went out of her way again to help us with something rather complicated.
Kim doesn't just go the extra mile, you can tell she's a kind and generous person. We immediately trusted her and, it turns out, with good reason.
So we can't recommend Kim and Westbeach highly enough.... Read more
Landlord
15th Jan 2020 (6 years ago)
S Email
Kim White and her colleague were tremendously communicative, polite, professional and helpful when trying to find a rental in the Brighton and Hove area.
If I had known all the hoops and hassles I would have to go through with all the other property 'professionals' I met beforehand, I would have called Kim first!
So for any holiday rentals in the Brighton & Hove areas, my advice would be to simply call Kim first!... Read more
14th Jan 2020 (6 years ago)
S T
Kim, Georgia and the Team at West Beach were fab, they looked after my flat whilst I was away and they didn’t let me down. They looked after all aspects and I would highly recommend them! Thank you!... Read more
Landlord
19th Jun 2019 (6 years ago)
A Morrison
Very easy to work with. Professional, super efficient and kind. Highly recommended.... Read more
7th Mar 2018 (8 years ago)
R Glynn
West Beach properties were absolutely outstanding. I relocated from NYC to the U.K. and stayed at one of West Beaches locations for 8 weeks.
During that time Kim who runs west beach was nothing short of exceptional. I required flexibility with a number of things and Kim was always on hand to help out. She’s warm, friendly and dedicated to a great customer experience.
If you’re looking to stay in any of the areas they cover skip anyone else and go straight to West Beach. The service and range of quality properties are far superior to any other alternatives.
Thank you Kim and team for a wonderful stay!!... Read more
Tenant
29th Dec 2017 (8 years ago)
D Motaz
If you are looking for a great place (Holiday lets) This is the BEST place in all Brighton and hove. I rented two places with them for more than 50 days ! They are amazing team , friendly, quick replies, and the most important, they care of your satisfaction!! I totally recommend working
with them
=) THANK YOU WESTBEACH PROPERTIES FOR EVERYTHING !... Read more
Tenant
12th Sep 2017 (8 years ago)
J Robbie
Kim from Westbeach Properties is fantastic! Highly organised, efficient, professional, helpful.... & all with a big smile on her face.
It was the first time I'd decided to rent out my home as a holiday flat this summer and Kim navigated me through the process beautifully. In fact there was very little for me to do, she took the lead and assumed responsibility for the majority of it. My home was well looked after by the guests and left clean and tidy for our return. The money I earnt paid for our holiday! Happy all round.
Can't recommend Kim and Westbeach properties highly enough. Brilliant service.... Read more
Landlord
4th Sep 2017 (8 years ago)
M Santo
My flat is for sale and until it is sold I decided to try and see if Kim could book a few nights to avoid leaving it empty and I cannot praise her enough! She is very responsive, always keep me updated and is getting extremely good levels of occupation. I am even more impressed as my flat is in Worthing... More importantly, she is very trustworthy.
I strongly recommend her for anyone looking to market their property. Not only is she a treat to deal with, but she REALLY knows what she's doing.... Read more
Seller
28th Mar 2017 (8 years ago)
E Norris
I arrived in Hove in August this year not knowing anyone in the area, and I popped into Westbeach Properties office looking for a property to rent. The rents were a little bit to high at the time, but Kim mentioned a room share in Hove and put me in contact with the owner. This has enabled me to stay here and also to look for a property to buy in Hove in the near future. Kim was extremely kind and efficient and she goes the extra mile and highly recommend.... Read more
2nd Dec 2016 (9 years ago)