Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
Agent Shortlist
HouseWorth
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.
- Online Valuation ToolGet a free instant estimate of your home's value.
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.
- Listing MonitorAlready on the market? See how your online property advert is performing.
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2026
- Butler & Stag
Butler & Stag Estate Agents
4.8
500 reviews
- Branches 3
- Properties for sale 293
- Average time to sale 15 weeks
About Butler & Stag
Butler & Stag have 3 branches and they mainly list properties in E3, CM16 and IG9. Over the last six months, they've listed 293 properties, with an average time to sale of 15 weeks.
Butler & Stag fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Butler & Stag operate, the average fee (charged by all agents) is 1.65%.
Get a quote for selling your property.Top performing Butler & Stag branches
Latest reviews for Butler & Stag
P Maynes
5
Freddie was extremely helpful in helping us find our new home. He kept us in mind for something that fit our needs!
13th Aug 2026 (10 days ago)
F Kazemi
1
If I could give 0 stars, I would. We rented out our property using the full management service from Butler & Stag (B&S). The level of incompetence we encountered throughout this engagement was impressive. From an inability to effectively manage a property and troubleshoot basic tenant issues, to poor tenant and rental fee management, and atrocious overall communications both internally within their team/company, as well as with us as the landlords, we encountered numerous issues through the year. Some highlights included:<br><br>- Upon move in, the tenant mistakenly suggested that three major appliances (dishwasher, extractor fan, and oven) were not working when in fact they were (check-in report validated and we knew from having been at the property the day prior to their move in). Without bothering to troubleshoot, B&S sent us the tenant's videos claiming they didn't work when in reality the tenant didn't know how to operate them despite instructions. This is just one occurrence from the get go, but was a regular pattern throughout the tenancy that B&S failed to effectively manage and would default to us immediately.<br>- Three months into the tenancy, the tenant requested to change the rental payment date to better align with when they get paid. We raised concerns with B&S about the tenant's ability to pay long term, but we agreed as the alternative (non-payment) would be worse. This would later impact the final month rent amount. In the final month of tenancy, as a result of this change, the tenant underpaid on the rent and B&S accepted this without issue. It was only when we challenged B&S that they reviewed their mistake, went back to the tenant, and collected the correct amount due for the final month.<br>- With staff changes at B&S, they misplaced key information and items belonging to the property that had been provided to them. Were it not for our follow-ups and documentation, we would have been out of pocket for their negligence.<br>- Upon termination of the tenancy, the flat was returned to us in horrible condition and with damage, resulting in significant costs for us to bring it up to its previous state. When trying to claim reimbursement from the deposit scheme, B&S actively blocked our ability to effectively do so by not sharing accurate timelines and information required by the arbitrator. It was only by our chasing we learned of an imminent (as in tomorrow!) deadline and had to rush to get some information across to support our claims.<br><br>For what is a significant full service management fee, there was little to no management of the property at all. In fact, their management was more costly to us in damages, negligence, and incompetence than the fees itself. Further, we found that the calibre of tenants that they attract, vet, and approve are not up to spec as was evidenced by our experience. Following the initial tenancy, we had plans to re-let the property and B&S had found another tenant, but referencing here took more than two weeks (to show proof of rent payments) at which point we decided not to move forward previous issues and the clear potential for even worse.
13th Aug 2026 (10 days ago)
J Kennedy
5
I have had a long relationship with Butler & Stagg who managed my property for a number of years and they recently sold my property for me.<br>I highly recommend B&S, all the staff I have dealt with over the years have been excellent, professional and very helpful. The recent sale was particularly stressful due to freeholder issues but Helga Hanning who was managing the sale for me was particularly supportive, chasing where ever she could to try and speed up the process whilst always keeping me informed.<br>We got the sale sorted in the end, thanks to these guys.
7th Aug 2026 (16 days ago)
K Guilbert
5
Oliver, Martine and Rob were fantastic throughout my flat sale. Great communciation and very efficient!
6th Aug 2026 (17 days ago)
R Collin
5
I had a very positive experience selling my property with this estate agent. Rob, the manager, was professional throughout, gave straightforward and sensible advice, offered a competitive fee and arranged good photography that presented the property well.<br><br>Communication from some of the negotiators could occasionally have been better, as feedback was sometimes slow or I had to chase for responses.<br><br>The standout member of the team was Martine. She was absolutely outstanding throughout the sales progression process, constantly chasing solicitors and all parties involved to keep everything moving and communication clear. Her persistence, communication and proactive approach made a huge difference and gave me confidence that the sale was in safe hands.<br><br>I’m very pleased with the service and would happily recommend this estate agent to anyone looking to buy or sell a property in East London. Rob and especially Martine were a pleasure to work with.
31st Jul 2026 (23 days ago)
B Kocsis
5
We bought our flat in Bow through Butler & Stag, and Martine was outstanding from start to finish. Ours wasn't a straightforward purchase, but she stayed on top of every detail, chased everyone who needed chasing, and kept us calm and informed throughout. Always reachable, always honest about where things stood, and genuinely invested in getting us over the line.
29th Jul 2026 (25 days ago)
All 3 Butler & Stag branches
P Maynes
5
Freddie was extremely helpful in helping us find our new home. He kept us in mind for something that fit our needs!
13th Aug 2026 (10 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
C Smith
5
Excellent all round. From my first meeting with Chris Marsh I knew I was in safe hands and every step of the way was managed smoothly and professionally from then on. The sales team really put the effort in to get to know the property so that they could market it efficiently and find the right buyers, which they very quickly managed. Martine in Sales Progression then stepped in to skilfully steer the process through to completion.<br>Very refreshing to work with such a cohesive and proactive team, it really made the whole process very easy both for myself as seller but also for the buyers.
22nd Jul 2026 (5 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Butler & Stag branch
Find your nearest Butler & Stag branch
Related posts
The Estate Agent comparison site
Get in touch
020 3608 6556
Our lines are closed
We are a company registered in England & Wales, company number 09428979.
Copyright © 2026 GetAgent Limited