A Jairam
5

I would like to thank Svetlana in Sales, and in particular Martine in Sales Progression at B&S, who played a pivotal role in successfully guiding our purchase to completion. Although B&S acted for us solely on the purchase, I had extensive contact with Martine throughout the process. She was an excellent mediator between all parties during what were, at times, very challenging circumstances.
There was a point at which the stress of the process almost led us to withdraw entirely, but Martine’s professionalism, calm approach, and strong communication skills helped navigate a way forward. Despite being under considerable pressure herself, she worked tirelessly to negotiate solutions and keep matters moving. While I am sure any of the Sales Progressors would have shown the same commitment, I am particularly grateful to have worked with Martine.
Svetlana was consistently warm, approachable, and accommodating during viewings and in our phone conversations. Nothing ever felt like too much trouble. Her final voicemail on completion was especially touching, and it genuinely felt as though she was as pleased for us as we were ourselves.
Huge thanks to B&S for their help and support throughout this process.... Read more
1st Feb 2026 (6 weeks ago)