3

Great service by Debra Barton. She is very friendly and helpful. The whole process of obtaining the flat, from the initial house viewing to getting the keys, was very efficient and hassle-free. I have no doubt that dealings with Debra in the future will be smooth and easy.<br><br>We didn't have much flexibility with our move-in date though (we wanted to move in halfway through August but were rushed into starting to pay rent in mid July, when we couldn't leave our previous address yet, so we ended up paying for two properties at the same time.<br><br>It seems that the estate agents are very restricted to what the landlord wants, prioritising him over us. For example, I was reassured and given false hope that the whole flat would be repainted, only to be told later that the landlord had changed his mind and would only do the bathroom, which desperately needed it.... I am worried that reporting any issues will be a nightmare, and issues will only be sorted once an issue has become very bad. However I am writing this very early on into my tenancy so we shall see how it pans out (smoothly, I hope.)... Read more
7th Aug 2026 (16 days ago)