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- Chelton Brown
Chelton Brown Estate Agents
3.9
301 reviews
- Branches 2
- Properties for sale 113
- Average time to sale 14 weeks
About Chelton Brown
Chelton Brown have 2 branches and they mainly list properties in NN11 and NN1. Over the last six months, they've listed 113 properties, with an average time to sale of 14 weeks.
Chelton Brown fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Chelton Brown operate, the average fee (charged by all agents) is 1.42%.
Get a quote for selling your property.Top performing Chelton Brown branches
Latest reviews for Chelton Brown
T Joshi
1
I felt racially profiled and my time was wasted. I attempted to book a viewing and when I told them my name, it was sharply repeated back to me in a judgmental tone. I was then asked my income, asked to complete an income form that demands all my personal and confidential data, and then for a tax return (just for a rental viewing by the way), they booked a viewing for a few days later. Less than an hour before the viewing, I received a voicemail telling me the viewing was cancelled without explanation. I called back and they said they didn’t have the keys. I asked if the viewing could then be rescheduled, they reluctantly said yes, for later that afternoon. 30mins later I received a call from management advising that the property was no longer available for me and they had cancelled the viewing.<br><br>I was spoken to rudely across all 3 calls (Yasmin, Izzy?, and Nora) - I believe these were the names of the agents I spoke to.<br><br>I felt profiled from the first call, my time was wasted and I was misled to thinking I’d be able to view the property and here’s why:<br><br>- why was I asked for significantly more personal data only after they knew my name?<br>- why was I asked for proof of income just for a viewing? No other agent has ever asked me this?<br>- why was I lied to in the morning of the viewing to say they just forgot to collect the keys<br>- if the property had genuinely gone, any agent would then suggest other properties rather than closing the door immediately on both occasions there were issues that apparently came up.<br><br>Worst experience from an agent, avoid giving these people your hard-earned properties to manage.
26th Oct 2026 (1 day ago)
A Bridger
5
Very friendly and helpful staff. Brilliant people to work with making my experience easy to handle.
24th Oct 2026 (3 days ago)
C Jenkins
5
I cannot praise this company enough. Edward has helped me quickly and selflessly with a tenancy issue. He has been professional, efficient and compassionate. I would not hesitate to use this firm in the future.
8th Oct 2026 (19 days ago)
N 2026
5
?????<br><br>I had a wonderful experience with Chelton Brown Ltd Northampton. The team was professional, friendly, and very responsive from start to finish. They provided clear communication, helpful guidance, and handled everything efficiently. Their excellent customer service and attention to detail made the whole experience smooth and stress-free. Highly recommended!
14th Sep 2026 (6 weeks ago)
F Spinner
5
We couldn’t be happier with the service we received from Shah Ali. throughout the purchase of our new home.<br><br>From the very beginning, they were professional, friendly, approachable and incredibly helpful. Buying a house can be a stressful and sometimes complicated process, but they made everything feel so much easier. They kept us informed at every stage, were always quick to respond to any questions, and went above and beyond to help keep everything moving smoothly.<br><br>What really stood out to us was how personal their service felt. We never felt like just another buyer — they genuinely cared about helping us find and successfully purchase our home. Their communication, patience and professionalism were exceptional, and we always felt that we were in safe hands.<br><br>We are absolutely thrilled with our new home and extremely grateful to Shah for everything they did to help make it happen.<br><br>We would have no hesitation whatsoever in recommending them to anyone looking to buy or sell a property. An outstanding estate agent and a fantastic team — 5 stars from us! ?????
12th Sep 2026 (6 weeks ago)
C wicks
1
Extremely disappointing experience with Chelton Brown<br><br>Our experience with Chelton Brown was extremely disappointing and turned what should have been an exciting experience as first-time buyers into an unnecessarily stressful and frustrating one.<br><br>We were interested in a property listed at £300,000, a price we felt was significantly above its realistic market value from the outset. We made this clear from our first interaction. After viewing the property, we identified a number of noticeable issues, including plastering, chimney repointing, brickwork and fencing which we believed were reasonable factors to take into account when negotiating.<br><br>We made three separate offers, and on each occasion we demonstrated a willingness to compromise on the issues we had raised. Our final offer was £283,000, which we explicitly stated was our final position. We also made it clear that if we received no response within a week, we would withdraw our interest.<br><br>What happened next was, in our opinion, completely unacceptable. We received no response whatsoever — not even an acknowledgment of our email. As first-time buyers, we were left chasing the estate agent simply to find out whether our offer had actually been presented to the vendor.<br><br>At that point, the entire experience became incredibly frustrating. We had repeatedly explained our position, made multiple compromises and put forward what we believed was a fair and generous offer, yet we were left with no communication and no idea where our offer actually stood.<br><br>We also questioned the original valuation of the property. The house next door was being marketed for approximately £40,000 less, despite being of a comparable size. We explained throughout our negotiations that, in our view, the property was worth around £285,000–£290,000 at most, and that would have been with the outstanding issues addressed. The vendor was unwilling to rectify those issues, yet the asking price remained completely out of step with comparable properties in the area.<br><br>Fast forward to now, and the market appears to have demonstrated exactly what we were saying. The property is still on the market, now reduced to £290,000 after failing to sell at £300,000. In the meantime, two comparable properties on the same road have sold for approximately £40,000 and £20,000 less respectively. One of those properties required work, but certainly not anything remotely close to the £40,000 difference in asking price.<br><br>This experience left us with serious concerns about how the property was initially valued and, more importantly, how our offers and communications were handled. The lack of communication, organisation and accountability was extremely poor. We shouldn’t have had to repeatedly chase an estate agent to establish whether a serious offer had even been put forward to the vendor.<br><br>As first-time buyers, we expected guidance, transparency and professional communication. Instead, we experienced a process that felt clunky, disorganised, slow and unnecessarily difficult.<br><br>The most frustrating part is that this was supposed to be an exciting milestone for us. Instead, the experience became so unpleasant that it completely tarnished our view of the property and the buying process.<br><br>If you are considering dealing with Chelton Brown, I would strongly recommend keeping a close eye on your offers and following up in writing. Based on our experience, don’t assume that no response means your offer has been properly dealt with you may find yourself chasing for answers that should have been provided to you in the first place.<br><br>For us, the experience was a serious let-down and one we certainly would not want to repeat.
7th Sep 2026 (7 weeks ago)
All 2 Chelton Brown branches
C Jenkins
5
I cannot praise this company enough. Edward has helped me quickly and selflessly with a tenancy issue. He has been professional, efficient and compassionate. I would not hesitate to use this firm in the future.
8th Oct 2026 (19 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
T Joshi
1
I felt racially profiled and my time was wasted. I attempted to book a viewing and when I told them my name, it was sharply repeated back to me in a judgmental tone. I was then asked my income, asked to complete an income form that demands all my personal and confidential data, and then for a tax return (just for a rental viewing by the way), they booked a viewing for a few days later. Less than an hour before the viewing, I received a voicemail telling me the viewing was cancelled without explanation. I called back and they said they didn’t have the keys. I asked if the viewing could then be rescheduled, they reluctantly said yes, for later that afternoon. 30mins later I received a call from management advising that the property was no longer available for me and they had cancelled the viewing.<br><br>I was spoken to rudely across all 3 calls (Yasmin, Izzy?, and Nora) - I believe these were the names of the agents I spoke to.<br><br>I felt profiled from the first call, my time was wasted and I was misled to thinking I’d be able to view the property and here’s why:<br><br>- why was I asked for significantly more personal data only after they knew my name?<br>- why was I asked for proof of income just for a viewing? No other agent has ever asked me this?<br>- why was I lied to in the morning of the viewing to say they just forgot to collect the keys<br>- if the property had genuinely gone, any agent would then suggest other properties rather than closing the door immediately on both occasions there were issues that apparently came up.<br><br>Worst experience from an agent, avoid giving these people your hard-earned properties to manage.
26th Oct 2026 (1 day ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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