5

In a nutshell (in case you're in a rush) we bought a home where Hamilton Piers were the managing estate agents, and they were so good that I had serious estate agent envy.<br><br>I honestly wish we'd chosen them to sell our own home.<br><br>From day one, the experience was a joy. Jade, Jenna and Sarah were not only professional and exceptionally knowledgeable, but also genuinely engaging, compassionate and have great senses of humour. They made us feel like actual people rather than just another sales commission or invoice number.<br><br>Having worked with a few estate agents now, I'd lost faith in the industry. More than once I've been charmed at the start, only to find myself constantly chasing updates after signing up, feeling dismissed and embarrassed that I'd fallen for the sales patter. Hamilton Piers completely restored that faith. Their commitment never wavered.<br><br>Every query was dealt with promptly, and Sarah, their Sales Progression Manager, became someone I spoke to every week. She kept us informed at every stage of the process, not only updating us on the progress of the move but also checking in to see how we were doing and offering help wherever she could.<br><br>The purchase wasn't entirely smooth sailing due to some complications with safety paperwork (nothing to do with the estate agents), but it was handled with extraordinary patience, professionalism and diplomacy. At every stage, we were confident that we were in safe hands.<br><br>We have no plans to move again any time soon, but if we ever do, I wouldn't hesitate to use Hamilton Piers. In the meantime I recommend them without reservation.<br><br>Thank you, Jade, Jenna and Sarah – you were all absolutely brilliant and I miss having excuses to bother you!<br><br>Liz, Richard (and Hector! ??????) x... Read more
30th Jul 2026 (24 days ago)